They were helpful and honest. Rena had an amazing amount of samples to show me in her van, but she…read moreguided me to the 5 in my color and thickness range. They did a great job on the installation and left the place clean and beautiful. Absolutely happy. Recommend them without hesitation!

I'm very pleased with my experience with Floor Coverings International. Justin and Rena were both…read moreknowledgeable and friendly. I appreciated Justin's expertise and honesty when it came to picking the best materials for the project, and was impressed by the amount of options they had available to choose from. The materials used are high quality and the installation team was incredibly speedy yet thorough. All in all, it was a great experience and I am very happy of the finished product.

Great experience with Carpet King to replace the carpet in my condo before listing. They gave me a…read morerough estimate over the phone and then came out to do an on site estimate. Their per sq/ft price was better than others for a mid-grade pad and carpet. They were able to come out the same week and complete the install. Would definitely recommend and will use for future carpeting needs.

Good communication, quick and quality work for my one bedroom carpet job replacement. Will use them…read morein the future.

Smooth process from sample to installation. Louis was great and found us a remnant that saved money…read moreon part of the job. We interacted with a couple of staff who were just as friendly and helpful. Great result.

We were very happy with our service from Carpet Plus in Federal Way. Louis took his time in…read moreanswering our questions about the best options for us. He helped us find the best quality flooring for our budget. We decided on luxury vinyl plank flooring which was installed beautifully by Alex and his crew. He is a real pro. with many years of experience.. We couldn't be happier with the results.

A great mom and pop company. They do great work, are reliable, on-par price wise with the bigger…read morenames but with better customer service. We did a full home (2k sqft) with engineered hardwood and the installer was great at what he did and explaining what we had to do on our end to keep them up (temperature control mostly in those first few weeks). We had 2 spots come apart on us about a year later and I called Joel and he came out right away and fixed them - no cost to us. These folks are great at what they do - don't hesitate to call them.

I have taken several weeks to decide how to write this review. I've gone back and forth between a…read morefour and five star review. I had my entire house redone. Kitchen, living room, hall in vinyl plank and three bedrooms redone in carpet. The process took. It was scheduled for three days but things were changed and during the process to take two days. Pros: The end product is beautiful! They do a gorgeous job, are extremely flexible with busy working schedules like mine, and the price point is extremely reasonable for the quality of product (I got 5 quotes from all the major places). I also dealt with the owner as all other reviews say you will which is nice. It truly is a small family business. Cons: I don't know if you'd call this a con but is worth mentioning. This is a VERY small company. A family business. I prefer supporting a family business but I also expected a "team" to come lay my plank flooring and only one person came alone and was here until 8pm- almost a 12 hour day! He did a perfect job. The quality is unmatched and I am very pleased. Also, there were a couple instances of running late and we had to call them to check up - it would have been nice if we would have gotten a call instead of us having to reach out. Over all I am extremely pleased with their company and would recommend them to anyone.

They have carpeted all 3 of my bedrooms and it looks amazing…read more Lowest quote too. Kelly is very nice and easy to work with.

I would absolutely hire this company for any project. I had a cracked sewer pipe that became a…read morenightmare to fix. I had originally started the floor repair with another company that was terrible. I contacted PFI and they responded immediately. Not only did they fix the mess that was left after the plumbing and flooring people, they went above and beyond to make everything was perfect. I can't speak highly enough about their professionalism and work. Top notch people and company.

We are so happy with our new floors. Ernesto and team were absolutely fantastic. I couldn't be…read morehappier with the results from Pacific Flooring! From start to finish, the experience was exceptional. They offered great value compared to other companies I looked at, and their work exceeded all expectations. The team completed the flooring for my entire home in just two days--fast, efficient, and incredibly detail-oriented. The quality of their work is outstanding, and the finished product looks absolutely beautiful. I was especially impressed with the level of personalized service I received throughout the process. Pacific Flooring has definitely earned my trust, and I will continue to rely on them for all my flooring and related needs. Highly recommend!

Ernesto and Katherine were absolutely awesome! They provided great service, price matched the…read moreestimate I got from another company, and installed my floors quickly! The installers were fast, friendly, and produced great work! I will definitely use them again!!

Anton was very efficient. He showed up, did a quick walkthrough, and sent me a quote the same day…read more He clearly explained the options and potential gotchas, including leveling and what it would cost. He had a crew at my place the next day to remove the carpet, and they knocked it out quickly. I have vinyl flooring in the rest of the house and wanted a similar color, so he sent his PM with samples to look at. Unfortunately they were backordered, but he let me know as soon as he found out and gave me alternatives, clearly laying out the pros and cons of each. Once the material came in, his crew did a great job with the install. Really appreciated the communication, professionalism, and quality of the work.

Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.