1. M & M Floor Covering

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    Spanaway, WA

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    M & M Floor Covering

    5.0 (1 review)

    Services - M & M Floor Covering

    Carpet installation

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    15 years ago

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    JJL Floor Covering - Careful and thoughtful installation of your flooring.

    JJL Floor Covering

    (31 reviews)

    A great mom and pop company. They do great work, are reliable, on-par price wise with the bigger…read morenames but with better customer service. We did a full home (2k sqft) with engineered hardwood and the installer was great at what he did and explaining what we had to do on our end to keep them up (temperature control mostly in those first few weeks). We had 2 spots come apart on us about a year later and I called Joel and he came out right away and fixed them - no cost to us. These folks are great at what they do - don't hesitate to call them.

    I have taken several weeks to decide how to write this review. I've gone back and forth between a…read morefour and five star review. I had my entire house redone. Kitchen, living room, hall in vinyl plank and three bedrooms redone in carpet. The process took. It was scheduled for three days but things were changed and during the process to take two days. Pros: The end product is beautiful! They do a gorgeous job, are extremely flexible with busy working schedules like mine, and the price point is extremely reasonable for the quality of product (I got 5 quotes from all the major places). I also dealt with the owner as all other reviews say you will which is nice. It truly is a small family business. Cons: I don't know if you'd call this a con but is worth mentioning. This is a VERY small company. A family business. I prefer supporting a family business but I also expected a "team" to come lay my plank flooring and only one person came alone and was here until 8pm- almost a 12 hour day! He did a perfect job. The quality is unmatched and I am very pleased. Also, there were a couple instances of running late and we had to call them to check up - it would have been nice if we would have gotten a call instead of us having to reach out. Over all I am extremely pleased with their company and would recommend them to anyone.

    Hardwood Plus - Another example of our crew's outstanding work.

    Hardwood Plus

    (77 reviews)

    From the start, when I walked into their storefront for the first time to get some information, to…read morethe finished install, Hardware Plus was great. I wanted to replace old carpet and pad in a converted garage space (now a family room) along with leveling out a slight slope in one of the corners. After talking with the guy at the front office space (sorry, I forget his name), I was able to get some good information about the products they carried and a rough understanding of what the process would be. A day or two later, Erik meets me at my house with a few sample boards and to take a look at the space (approximately 360 sq ft). I showed him a mockup I created for color reference and we went through the samples, comparing color, softness, thickness, pile and quality. None of the boards he brought matched all that I wanted (either right pile and softness but wrong color or visa-versa) so we scheduled a time to meet in the storefront. When I arrived, Erik and I pulled out several sample boards with potential candidates based on the discussion we had earlier and he patiently waited and answered questions as I narrowed down my options until I finally landed on carpet that met my requirements. He was able to give me a pretty close cost estimate right then, so I knew it was within budget and the official estimate came just a few hours later. I scheduled the install, which would take two days since I wanted to level is concrete slab also and time was needed to cure the self-leveler compound. On the day of the install Erik and his install team, headed up by José, arrived and quickly got to work. A fairly deep crack in the slab was discovered, causing us to need more leveler than expected (although Erik brought some extra bags just in case). José came back in the evening on the same day to see how the leveler did and after seeing that there was still a depression where the crack was, he went to work adding a thicker, quick drying compound to level it all out. The next day, the installers, with José, came in, validated the floor was level and the compound was cured and proceeded to install the pad and carpet quickly and cleanly. All the while, Erik was in constant communication with me either on the phone, via text message or in person. When any concerns or questions arrived, they were resolved or answered quickly. I am impressed by the quality of customer server and the finished results and would recommend Hardwood Plus for carpet installs.

    Erik provided a professional experience from start to finish, and despite a few unforeseen issues,…read morehis team left me with a replacement floor that turned out exactly as I'd envisioned. When I sought estimates for this carpet replacement project on Yelp, Hardwood Plus was the first and fastest reply. Erik showed up on time and quickly gathered the information he needed while explaining some of the things that could go wrong, like leveling issues or finding something unexpected beneath the old carpet. He promptly provided a quote, and kept in touch via text message (a huge perk for phone call-averse people like me). When we visited the showroom to pick out the carpet and sheet vinyl pattern, it came as a relief that Erik was not interested in upselling - he'd present options, explain the pros and cons of each, and trusted us to make our own decisions. The first issue occurred on the installation day, when Erik messaged me to say the carpet had not arrived yet. He was apologetic and explained what had happened, but we would still have to wait another week for it to arrive. The second issue occurred after his team removed my old carpet: they found the tiles underneath contained asbestos and needed to be sealed, for an additional cost. This added another day to the sheet vinyl install, but this was a possibility he had mentioned early on. The team also accidentally broke my dryer vent, but Erik agreed to fix it with absolutely no fuss. Finally, there were a few little bubbles in the sheet vinyl I had to push out. But now that it's all done, I am absolutely over the moon with how great my new floor looks, and how delightfully plush the new carpet on the stairs and guest room is! Hardwood Plus is communicative, professional, friendly, honest, diligent, and timely. They do great work, take responsibility, and ensure your satisfaction. I can't recommend them enough.

    M & M Floor Covering - carpetinstallation - Updated October 2026

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