Good experience with Chimney Needs USA. Pros: prompt scheduling, friendly technician, competitive…read morepricing. Cons: cleaning could've been more thorough, outdated equipment, lacking inspection report detail. Room for improvement, but adequate service.

Victor fixed an old damper for us. He was quick, courteous, and reliable. Will use him for…read morechimney services in the future!

I have a condo apt that actually has a working chimney and it's my responsibility to have it clean…read moreonce a year which I was not aware of but the fear of having a dirty clogged chimney made me call f and son experience chimney to deal with it . Made a call , made a appointment, got a reasonable price and time for the service and even though I was not there my super told me that the company did a great job , a clean job and now I can relax knowing my tenant will be able to use the chimney during the cold winter days and night . Would recommend this company and glad my neighbor told me about this chimney company .4.5 stars on my yelp meter .

They were very professional and clean. The estimate was clear and in writing. They provided their…read moreinsurance coverage. They arrived as scheduled and did the work in less time than estimated. They covered the area so well that there was not a spec of dirt after they left.

Quality work, on time, all as requested. Much appreciated. Review wasn't requested but wanted to…read moreshare

Easy! Amazon was easy to work with - they gave me a quote and scheduled the service for the same…read moreweek. Technician was polite and efficient. Left area clean. If I knew it was this easy, I would've had it done years ago! Highly recommend!

Excellent service and reliable repair work I Used this…read moreservice after trying a different "fly by night" chimney/fireplace repair company. Mr. Chimney was efficient and very professional. They didn't have the chimney cap I needed in stock but ordered one and returned a few days later and did a great job. I would certainly recommend them and also advise against any other companies saying they are chimney/fireplace repair services- or using similar names. Mr. Chimney is the one that you WANT to use !

My experience was that the tech was lazy and dishonest. Won't deal with them again. Sorry.read more

We have a fireplace with chimney which was not in use for a few years. Based on the many positive…read morereviews here in Yelp we decided to hire Chimney Plus for an inspection. Chimney Plus owner, Rich, responded to our phone message promptly. We discussed the situation, he was very open about his experience and the cost. On the day of the inspection, Rich showed up on time, and was very thorough and informative. Plus he offered helpful advice regarding other ways of sufficiently heating our home. We highly recommend Chimney Plus, and will definitely go to Rich for all of our chimney advice! Thank you for reading.

i don't normally write reviews, and apologies for the length of this one, but I have to give a huge…read moreshout out to Rich and Chimney Plus. I have a gas fireplace that would not stay lit. I tried a couple fireplace repair services who replaced every component of the fireplace and concluded that the problem was in exhaust pipe and starving the flame of oxygen. I was told I need to find a chimney guy who would likely have to rip it out and replace it. This would be an extremely messy and costly job. I got Rich's name from recommendations I found on Facebook. After speaking with him a couple times about my situation, he told me he doesn't deal with that type of installation. I told him I was stuck because nobody has been able to figure it out. He offered to take a look and made it absolutely clear that he also may not be able to find a solution. I was impressed by his need to set expectations and told him to come and give it a shot. Rich came the next day and in less than 5 minutes he told me "It's not the pipe, it's something electronic. The fireplace is shutting down, not suffocating." He then went up on the roof to confirm that the fireplace was exhausting as it should. He didn't know what the issue was though, and honestly, he could have left at that point. Afterall, I hired him to check the exhaust pipe, which he did. He began to question me about how the fireplace works and what parts were replaced. Then he asked, "do you control the fireplace from that remote?". I said yes and he asked "have you tried another remote?" The remote is the only part that had not been replaced and nobody ever thought of it being the possible cause. We played around with some settings on the remote and suddenly the fireplace was staying lit. Again, Rich could have left at that point. Instead, he stayed about two hours and read through the entire installation manual to see if there could be anything else causing the issue. He suggested I try a few things (furniture was in the way so we couldn't do it right then). He then left but returned a few minutes later to check the gas lines to be sure they were sufficient to support all of the gas appliances in the house. He was determined to check everything! Rich then left, but called me multiple times that day with additional ideas as he continued to research my fireplace online. A couple days later he left printed copies of the documents he found online in my mailbox. All of this was done as part of the initial call! The fireplace is still working. I think his initial instinct about the remote causing the issue was correct. A couple times that the fireplace went out since then, I played around with the remote and it re-lit and stayed list. I'm going to order a new remote which I'm confident will solve the problem completely. Rich is a rare find. He's a nice guy who cares. He went above and beyond and saved me a lot of headaches and a lot of money. I can't recommend Rich and Chimney Plus highly enough.

Micky and has crew did an awesome job repointing and partially rebuilding our chimney from the roof…read moreup. A few weeks later we had him clean the chimney for the wood burning season. Very reasonably priced as well.

Ben and his company came and did a chimney sweep at my house and it was professional at the highest…read morelevel. So informative, transparent, and easy to talk to. From top of the stack to the firebox was meticulously cleaned. They truly go the extra mile. I highly recommend them

I was very impressed that they came to give a free estimate in a driving rainstorm. The estimate…read moreincluded chimney liner, many bricks to be replaced, repointing, etc. They started work, again during a rainstorm but could only work mostly inside. They are scheduled to complete the job later this week, on the first dry day. Therefore, the rating will be changed when full job is completed, but impressed so far.

I called Mr chimney as I need the fireplace in my vacant apt in white plains checked , clean ,…read moreinspection before a new tenant moves in and it can be dangerous to have a dirty clogged fireplace as I have been told . Called for an appointment on Thursday and Friday morning the chimney guy was at the apt ready to do his job. It took him about an hour for cleaning and inspection and he told me that the fireplace was not used much in the past and it just needed a good cleaning and lookover . Rate was reasonable and the advice he gave me for proper maintenance and care was very useful ..Was thinking about having the fireplace sealed up so I wouldn't have to deal with it anymore when the new tenant moves it but the chimney guy told me , it would be a shame to not have a fireplace especially during the winter time and a fireplace in a condo apt is rare and very cool , so fireplace stays put . Glad I called Mr chimney to give the fireplace a checkup . 4.5 stars on my yelp meter .

The tech showed up on time. He was skilled, polite and he took the time to go over ball 3 flues…read morethat I needed to have cleaned and explain what he was going to do. He also took before and after pictures of each flue to show what he"d done. Prices were fair, and he did exactly what I requested without trying to sell me on anything extra. Excellent service.

do not use them. Their vacuum that sucked up the soot blew up when we moved in trashing our…read morefurniture and walls. we had three estimates on the damage to repaint the ceiling and walls impacted, plus the furniture, and they NEVER paid us. please feel free to reach out if you have any questions