I'm happy to give a 5star review to Chris and Matt who were very helpful when we were in town…read morehouse-sitting for a friend over the weekend, ready to leave for home then found we had a totally flat tire. AAA Roadside was helpful but couldn't get a lug nut off. They were about to tow us miles away to Tire King but on the phone Chris said bring it in, they'd take care of it, even offered to drive the car back to us. Matt took care of the tire expertly and we were on our way. I'm always willing to spread the good word & support a local family business.

Said my car would take 10 days to fix, took 4 months. Gave me an estimate, then tried to charge me…read more$600 extra over estimate. Said he had to di more work, but nothing was done except what was on estimate, and even messed that up. Had to have another shop fix the wrong part he (Chris) put in. Please save yourself the headache and go to another shop. Chris talks and talks, tries to make you think he's gonna help you, but their back yard mechanics. Give your car the respect it deserves and go to a better shop.

Beware, parts changers not mechanics…read more I brought my car in because it had a loud clunking noise that was heavy enough to feel through the floor. I didn't have time to deal with it so I took it in. They said I needed struts (which I agree were bad) and a CV axle, which took a week and cost me almost $2,000. They called me to say it was done and was all good except for a small squeak in the brakes. I picked it up after hours and wasn't even out of the parking lot and the clunking was still there over every tiny bump in the parking lot, there was no improvement whatsoever. And the mileage was the same as when I dropped it off, so they never even drove the car. I took it home and got under it the next day and found the problem in under 5 minutes and I'm not even a mechanic. The entire subframe was loose and clunking up and down when I pushed with my hand. A quick search on Google and I learned the bushings were broken. I replaced the bushings and now the car is like new again. I can't see how they could have tried very hard if at all to troubleshoot my problem. They just saw some worn parts and decided to charge me to replace them. And they were working all around that loose subframe the whole time and never once noticed it was loose. And they never drove the car to check if the problem was solved. This is complete incompetence. When I called the next morning they acted surprised and said I could bring the car back. I would never bring a car back to them. I'd probably end up buying more parts and still not have it fixed.

UPDATE - I am moving my review up to 3 stars for now. The General Manager did reach out to me for a…read morefull, open and honest conversation. He understands why I have the opinion I have and I understand why RSW feels as they do. We have agreed to have an independent shop evaluate the external damage and will continue the discussion thereafter. Also, they have agreed to address any interior damage. Was having a parasitic drain on the battery. Ended upo having to haver the aftermarket remote starter removed and a new dash wiring harness. Car was in shop for almost 3 weeks. Came out and hopefully the electrical is fixed (need to let car sit for a while to know). Bad news is there is considerable damage to the car. There is a large dent in the rear driver's door plus scratches on the inside driver door jam, shift knob, emergency brake lever & glove box. The car did not go in damaged as they suggest. Was waiting for them to do the right thing before posting but as expected they denied everything. They said they would look at the interior damage and address it as a courtesy. When asked to check their cameras they said their cameras only go back 2 weeks. Interesting that they kept the car for just over that???

I have since moved away from NJ so I am no longer a customer, but I now appreciate John's honesty…read moreand pricing since I no longer have a 'regular' mechanic where I now live. I was a customer for over 10 years and he worked on four different cars I have owned. John's pricing is fair and he gets the job done right.

Polite and professional and repaired in a timely manner. Would highly recommend. Car fixed and…read morepicked up the next day. Totally satisfied.

I drive an older Pontiac & she seems to always need something fixed. I trust the guys at Five Star…read moreevery time. They never make me feel dumb for asking questions, they walk me through what needs to be done as well as what it'll cost and they never pressure me to do more than what is needed at the time. I took my car to Pepboys once on a weekend because Five Star was closed when I noticed an issue & boy was that a mistake. Pepboys charged me for a repair that didn't even fix the problem BUT when I took it to Five Star the following Monday, they were able to find the actual problem & didn't charge me an arm and a leg for it. My only complaint could be about the lack of weekend hours, but honestly, I get it. We all need to rest at some point. I should note, however, that they do have an overnight key drop which is convenient for when I work earlier than they open the next day.

Service and work quality is great. It's hard to find a real mechanic these days. He rebuilt the…read moretransmission in our truck and when finished instead of just saying he's done, he test drove it and didn't like the way it shifted so changed more parts and it shifts better than when it was brand new. It is a 2019 Chevy 3500 with the Allison.

My transmission went out while in was in New Jersey visiting my daughter. They got me back on the…read moreroad within 3 days. Thank you to the owner and everyone that works there.

Waste of my time , wasn't able to fix the issue , held My…read morecar for 3 weeks and wasn't able to diagnose, ,had to find another mechanic , if you looking for real mechanic don't waste your time here unless you got some simple work , I almost never give reviews to people unless I have a bad experience and this guy definitely lied pissed me off

The Owner is a straight shooter and is an Honest man. He replaced my breaks and gave me a great…read moreprice. The car was serviced on the same day. I will must say that I trust this man with my car and he will be my go to for any future events. Customer service was on point.

Heading to celebrate a birthday and ran over a piece of tire on the road (ugh!) pulled off…read moreimmediately and headed to King's on a whim. Was immediately greeted while pulling into the lot, explained the situation and he immediately started working in helping fix the driver's rear tire guard which came undone. What a blessing, thank you for saving us! What could have been a more stressful situation was immediately alleviated. Top notch vehicles in the lot, supreme customer service! Would highly recommend this automotive! Am glad we didn't settle for another auto body. 100% knowledgable and responsive. Can't rave more about this experience.

Kings Automotive is the only place that I'll let work on my Z. I bring my 2012 Accord v6 coupe…read morethere as well. Jackie is not only an expert on the Z platform (and automotive in general), but is a genuinely awesome human being. A diamond in the rough as far as mechanics go. Sorry, I've had bad experiences with most of the mechanics that have worked in my cars in the past. ‍

McBride offers the Highest quality work and the best value. The only place I'll go for auto body…read morerepair.

Excellent body shop experience. My car was done right in time and looked great - freshly washed and…read moreshined. Front fender damage was impossible to see. Sloane and Joe are great to work with - honest and truthful plus nice people. Highly recommend.