We loved Big K. Since the pandemic we have not been able to contact them. Their service was…read moreexcellent. Their drivers arrived on time for pickup

UPDATE... Instead of Kevin Doublin and Big K Limo contacting me as a customer and trying to make a…read morewrong situation right??? Kevin Doublin has his Wisconsin Attorney send me a " CEASE AND DESIST" letter threatening legal action should I continue to write in truth about my experiencing with BIG K LIMO and the service we received on our wedding day.

This place is a joke. 1 cab, and they won't even answer the phone unless you call 3 or 4 times in a…read morerow. Call for an Uber or Lift. They are much more reliable and cheaper. I wish I could have left zero stars.

Virgil is one of the best human beings in Kenosha. Stayed with me until I was able to access the…read morefunds to pay. Thank you Virgil. You are greatly striate appreciated!

I have mixed feelings about our experience, so I will point out positive and negative aspects of…read moreour trip. I don't mean to bash Black Diamond Transportation, but I feel like I must point out a few things to help the public make an informed decision for planning their transportation needs. The good: Gene, the owner, was an incredibly nice man. His communication was top-notch, as he contacted me by text within 24-hours before each pick-up to confirm pick-up details, flight schedules, etc. He was consistently prompt and on-time for both trips, so his service was quite reliable in that regard. He did have waters available for us to drink on both trips as well, and he is certainly very social. He also kept a close eye on flight details to stay informed of any changes or possible delays, which showed excellent attention to details. The not-so-good: When I booked the reservation and discussed the details with Gene, he pried a bit about my marital status and my relationship to the travelers. I felt like this was a bit invasive, inappropriate, and unprofessional, as it bears no relevance on transportation to the airport, so it created a bit of an awkward situation from the start. Gene is a very chatty person. Although some people may enjoy the social aspects of his stories and regaling with his anecdotes, it was not on my list of favorites. Our departing flight was extremely early in the morning; I am not a morning person, so I'm really not up for lengthy conversation when the sun has barely risen. The same goes for the evenings after a long, tiresome day of travel....I am pretty pooped and just want to relax. I told Gene on our first trip to O'hare that I was tired and wouldn't be talking much, but he really didn't seem to take the hint, as he talked the whole drive down. The return trip was better as I just used my air buds to eliminate the chatter and just rest. Just before getting onto the interstate, Gene did (unknowingly) blow through a stop sign, which was quite alarming for us. Fortunately there weren't any complications or casualties from this, but it definitely created some uneasiness for us and our safety as passengers. The worst thing of all was that upon our arrival to O'hare, Gene dropped us off at the wrong airport terminal. We were flying JetBlue, and Gene insisted that JetBlue was in terminal 3 of the airport, so we trusted his word. (even though the only airline signs around were American Airlines) We entered the terminal, and much to our distress, we discovered JetBlue was actually in terminal 2. So, we had to take all of our luggage and jump on some stupid train to get over where we needed to be, which really did not start our trip off on a positive note. On the return trip, I asked Gene if we could enjoy an adult beverage or beer on our drive, and the response was, "No. Due to open container laws, you cannot." I was under the impression that Gene was marketing himself as a limousine service, (or maybe some of the other reviews suggested this, so maybe my mistake?) but the reality is it's just a guy and his own personal vehicle. In summary, Gene will communicate well, be on time, and talk your ear off. If you don't mind that, give him a try. (just double-check your actual airport terminal destination) If you're wanting a true limo service, you should keep looking elsewhere.

Gene is always on time. Nice conversations and reliable. You won't be disappointed! I don't know…read morewhat else to say ...

Great service. On time, nice drivers. Pick up at O'Hare was quick and easy. Would & will use…read moreagain.

From the owner: Personalized Limo Service in Kenosha, WI: "We understand that every journey is unique. That's why…read morewe offer tailored services to meet your specific requirements, ensuring a personalized and memorable transportation experience."

if you pay cash they'll leave you with 5min left on your time if your going 6min away.read more

LUX SUV Rides was easy to book, very professional, timely and friendly. I would highly recommend…read moretheir services.

This is the best car service in Wisconsin. My family and I have now worked with Luxury SUV rides…read moremultiple times to help with airport rides and rides to and from Chicago. He is on time, his cars are large and immaculate, he and his team are professional, and they make the whole experience easy. I could not recommend Luxury SUV rides any more highly!

I put out a "project" seeking to get a ride to Chicago from Sandwich Illinois just a few days in…read moreadvance. These guys reached out to me right away and answered all my questions regarding availability and price in advance. There were no hidden fees, and if anything they went far out of their way to make sure I knew everything and there were no surprises. Honest, up-front, proactive communication earns you 5 stars, in my book.

Great experience. Jeff was wonderful. He was on-time for…read moreour pickup at home and our return trip from the airport. The instant messages were greatly appreciated. Will definitely use his services again.

Used the service for a group of 9 of us for pick up from the airport to our hotel and then hotel…read moreback to the airport. The communication from the company was amazing and both drivers were professional and friendly. The driving was comfortable and having the tip and everything included in the pricing was amazing. The vans they used for our party were large and clean. We had plenty of space for our group as well. I'd use Echo Limousine services again to book for our family if we need transportation services when in the area.

Response time to my inquiry was Prompt detailed. They answered all my questions. Booked for an…read moreupcoming trip to Chicago.

Professional, on time, accommodating, willing to wait. Family owned and operated! They will be…read morereceiving my service from now! What a pleasure Alex and Pavel have been to work with! Thanksgiving accommodations and surprise 13th birthday limo for my daughter! I will refer all of my family and friends. Thank you both again.

Fantastic service. This family-run business has earned my loyalty by always being on time,…read moreprofessional, and most importantly, safe drivers. Forget Uber or Lyft, use 21 Car Service. Their prices are fair and reasonable. I will definitely use them again.

Had to catch an early flight at Chicago O'Hare. Debbie was on time, the ride was great and we got…read morethere with no problem. She was there to pick us up when we landed a week later. Would highly recommend them

The best limo/taxi service I ever had. I travel every month for business. I've used several taxi…read moreservices before but the first time I've dealt with Lake County Ride {Khan), I told Khan I will always contact him every time I travel. Khan is very professional. He is always on time. Yesterday, March 18 when Khan picked me at O'Hare, my flight was delayed by almost an hour and on top of that, my luggage went missing. Poor Khan waited for me patiently and still manage to show not a single sign of attitude. Khan is still nice, patient and very professional after all the wait that he did for me. Not only that Khan has the best price in the area, he is very reliable and I told myselfI will be his regular customer whenever I need a ride. Oh I must add, Khan is a very safe driver, his car is very reliable and always very clean. I am also enjoying talking to Khan about his family and future plan in life. What I found after a few conversation with him, Khan is a very hard working, very loving and caring to his family and friends. Thank you Khan for your wonderful service! God be with you and your family.