My daughter and 3 young granddaughters had a flat tire on Rt 220 and managed to make it into RAM…read moreTire and Auto. They immediately repaired for them and they were back on the road in no time. Thank God for RAM Auto and Tire!

This is my preferred shop to go to for any work to my vehicles. Great staff who won't lead you…read moreastray. They value people over profit for sure. Have never had issues with them for over 3 years of regular visits and they are always helpful and straightforward. Don't expect them to cut corners though, and they are a small shop so sometimes it can be a bit of a wait to get scheduled in depending on the flow of business, but worth the wait if you don't want to get jerked around or lied to about what's going on with your car.

I used to work for Rolling Tire under Ben and Brian, and they do not run this business well and…read morethey rip people off on purpose all the time. While I was working for them they would force me to let many safety concerns I found on inspections slide because they knew the person who owned the car, but on other cars they would pick it apart with a fine toothed comb to find any possible thing they can make money on. They are very two faced people and do everything in their power to charge you as much as possible for anything. The two real techs in the garage, Kenny and Scott, are the only two who know what they are doing and actually care about doing the best job they can on every job. Ben doesn't know a thing about cars, all he does is tall a good game to customers and order parts and uncharged you 70% or more for the parts. Brian is someone who only cares about himself and will throw anyone under the bus and get rid of you in order to save face and make himself look good to others. Neither care about any of their employees and on multiple occasions I overheard them talking bad about those who worked for them, including myself. I used to love this shop when their father Todd ran the business, but these two are going to run it into the ground and that is really sad to see because this shop used to be something really great. I hope Todd takes back over or something changes very soon because I don't want to see this place falling further than it has already.

This is my go to garage in the Valley. The service is very good, as are the products they sell…read more They take pride in their work and guarantee their work. Prices are good, and on par or better than discount tire stores, when you factor in new valves, balancing, tire disposal and free rotations, they really can't be beat. As for major and minor repairs they can pretty much do it all. Not cheap, but fair pricing and guaranteed repairs. They are very fair and don't do upselling. I know they will treat my vehicle like their own. The staff is very friendly and accommodating. I have lived in the Valley for more than 30 years, and have never heard a bad thing about them. That is probably the best endorsement.

Did a great job fixing my vehicle. They negotiated pricing to best accommodate my need and parts…read more When you come make sure to ask for Mario or Luke

While traveling, I was caught in a sudden deluge rainstorm. Visibility was instantly brought to…read morezero. A tree 8 feet up a bank on the roadside fell and struck our car while we were in motion. The windshield and sunroof were shattered, and the roof peeled back like a tin can. Serious injuries resulted. The NYS Police notified Val-U auto to remove the car. Incident occurred Thursday afternoon. By Friday 1200 noon, I called Val-U Auto to pay the fees and remove the car from lot (As Stated I am traveling and not from the area. Vehicle has Liability Insurance only) Dispatcher stated she would call me in an hour with price and vehicle location. 2 hrs later I followed up with another call. Dispatcher stated the owner had not told her the price yet. Keep in mind 5:00pm is closing time, And they are not open on weekends. I called again about an hour later, reminding the dispatcher that I wanted to remove the car today because i am traveling and did not want to incur fees and would not be i. town on Monday Morning when they opened again. Dispatcher hung up on me. I notified Geico who called the dispatcher but also was unable to get a price. This company clearly has an MO of holding your car, license plates, and time ransome. They clearly had no intention of releasing the vehicle until they could squeeze every last storage dollar they could. This company should not be placed in a position of public trust and utilized by the NYS Police. I will need to travel 250 miles back to Owego on Monday. I will be notifying Christoper Friend, Tom O'Mara, Peter Oberacker, in addition to my local NYS Rep., and Tioga county Rotation Tow list coordinator. My next stop after this review is the BBB. As a retired police officer, I can say that we would never allow this type of behavior from the Tow Companies on our list. I will be making the Major at NYSP Troop C aware of the occurrence also. This is very disappointing. Matt Karpel, Val-U Auto Owner, I do not know if you are aware of this occurrence, but I hope you are willing to make this right. To all reading this post. I will advise and update as to Val-U Auto reaponse.

Great customer service, Jason kept it straight forward about the problems with my vehicle. He gave…read moreme options and his trusted opinion on what to do. Definitely a great deal at a reasonable price, Jason gave me updates on my vehicle and in the end my car was back. Overall satisfied and definitely my main go to mechanic.

I would say it's fine that they don't guarantee things not purchased from them but they sold us the…read moreamp that didn't work. You're better off going to the Geek Squad