Quality care, and very knowledgeable. I am thankful he is so close to home. Nice clean office.read more

Their scheduling practices are a joke. We had a 10:15 appointment and it has taken over an hour and…read more45 minutes to even get back to see a doctor. Now the MA just came out and told us we won't even be seeing the doctor we scheduled for and will only be seeing an NP. PLEASE read the bad reviews. They are 100% correct for this practice. Very poorly managed, staff doesn't keep you up to date as to why they are so behind. And you can't even see the doctor you need to see. Pathetic experience frankly. If you want a doctor that cares in the least about your time, THIS IS NOT THAT DOCTOR!!

They were very knowledgeable and helpful. I needed additional help from medication like botox and…read moremonoclonal antibodies to finally start improving but the treatment I received here was a valuable piece of the puzzle. Billing issues were consistently an issue but I'm happy to say that the issues I had have finally been resolved and they made an effort to try to make up for the inconvenience. Overall I would recommend them to others experiencing issues with migraines.

Super Nice and knowledgeable. He was the first chiropractor, after 20 years, to actually take the…read moretime to figure out what was really wrong with my back. He gave me a Rx for an X-ray and then sat down with me again to explain the findings of the X-ray. I'd highly recommend him.

I spent 45 minutes on hold last Thursday and was advised that my records would be sent by Monday…read more When I contacted my new provider today, they confirmed they have not received anything. I then spent over an hour on the phone trying to get an update. After finally using the callback feature, I was told that records requests can take up to two weeks and that my only option was to submit a request through the online portal. When I contacted the Medical Records department directly, I was again referred to the online portal and told that once a request is received, it typically takes 2-3 business days to process. The inconsistent timelines and lack of accountability are extremely frustrating. Every conversation results in being redirected to an online portal, with no one seemingly able to provide a clear status update or assistance. What has happened to customer service? Adding to my concerns, Revere Health recently experienced a data breach affecting approximately 10,800 patients through unauthorized access to patient information via a third-party payment platform. Given these circumstances, I am even more concerned about the handling and transfer of my medical records. At this point, I would appreciate a clear explanation of where my records request stands, when the records will be transmitted, and a direct point of contact who can take ownership of resolving this issue. The current process has been time-consuming, confusing, and unacceptable.

This could be a 5 star review but Ms. Jackie with the sleep disorder unit was rude and difficult…read moreand therefore I refuse to give this place 5 stars. Parking was plentiful. We found the sleep disorder unit on the 2nd floor easily. Check in was easy breezy as I did the required registration process online prior. Waited roughly 10 min before being called back. Nurse asked a bunch of questions and then Dr. Staheli came in. He also asked a bunch of questions before agreeing to do the sleep study. After speaking with the doc he walked us to Ms. Jackie. Not sure if she was having a bad day, but she was rude and seemed bothered by doing a job and made us walk back up front to reception to get our insurance card scanned. The sweet gals told me they were so sorry that she made us walk back to the front and what an inconvenience when it could have been handled by Ms. Jackie. They scanned my card. Sent me back to Ms. Jackie, and then Ms. Jackie has the nerve to ask me to pull out my insurance card to verify the info! What?! After verifying the info matched she rudely told me a few dates that we could do the sleep study. I chose a date. She then told me I had to be back on a specific date fir the follow up with results. When I asked if my child needed to be present she said yes very rudely. I said well that date was her first day of school and I wouldn't let her miss it. She gave me the next date and said if you don't take this date you won't get your results for another 2 months after. Uh, ok, then give me the next date, she wrote it in a business card handed it to me and said expect a phone call from the sleep clinic a day before and don't be late. She turned back to her desk and we left, I do not look forward to dealing with her again, and I hope on our follow up I don't have to!!!

Dr. Hatch is our Miracle Doctor.... When other doctors gave us no hope that our son would walk or…read moretalk, Dr. Hatch gave us a son that would walk, talk, and thrive! He spoke with hope and confidence every time he saw us.... I truly believe there is no other doctor like him.... He knows exactly what connection the brain needs for any problem... TRUE MAN OF FAITH!

I met Dr. Hatch for the first time when he was working with my father 4 years ago. I was impressed…read morewith his genuine kindness and positive outlook. In the past year, 4 members of my immediate family have been the recipient of his knowledge and goodness. His ability to explain things clearly and connect with each patient on a personal level is truly remarkable. Miracles have happened in our family because of him. His staff is not one whit behind him. There is a kindness that permeates this clinic that you don't often find. They truly care about each individual that walks through their doors. Go see for yourself! I promise you will be glad you did.

The billing department is one of the worst . They don't return phone calls . They just send late…read morefees and won't return calls to discuss things. Just send more late fees . The billing department works only 2 days a week. Bad business practices and lazy work ethic

I went to the Payson office, where I never saw the actual Neurologist. I worked with a PA, that did…read morean excellent job of making me feel unheard and unimportant.They rushed me unto a long term treatment, that made things worse, with zero recognition of my fears or concerns. I tried to get them to fill out the paperwork I needed for my Disability hearing. At first they flat out refused. They finally got it to me, three weeks after my hearing.

This is the most absolute WORST doctor's office I have ever had to deal with!! Would give a zero…read morestar if possible! From day one, I should have known this place was a bad idea! I was scheduled to see one doctor and after arriving I was told they changed doctors on me due to??? (Many different answers in which none were consistent. ) For the last 2 months I have chard the office staff down trying to get answers, with no call back! I came to appointments expecting to get treatment, only to be given various reasons why it wasn't happening! I took time off work and paid doctor appointments for NOTHING! Today was the last straw after finding out that I had to order my own medication in order for treatment to be done!! The office staff NEVER answers ohms, never calls you back and consistently gives you the run around! It's a shame that the staff is so horrible, as it's reflecting off the doctors, who actually are quite good! I've chosen to take my business and health else where, as the stress of dealing with this place is not worth it!!

Absolutely the worst office I've ever worked with. I thought it was lack of care from the front…read moredesk/assistance after having two tests done and leaving multiple voicemails asking for the results it took two weeks for me to get the results. Then I go back after a positive result on a test and I thought everything was going to be okay from here as the doctor was prescribing me a medication to help with my symptoms.... Well here we are three weeks later with over 8 phone calls and voicemails and still no response. They may be able to get you in quick for an initial visit but it's only because they are losing so many clients. I will not return here and am in the process of looking for a new neurologist as no one here seems to care.

I've been going to Dr Gurney for years! I have a lot of chronic pain and issues all over my body. I…read morelove that he uses resistant resting to see where I need to be adjusted and doesn't just adjust what doesn't need it like other chiros do. He's very knowledgeable and everyone I listen and follow his advice I see results! I don't live close and will travel to see him often. He's very gentle and has a very family friendly practice.

Dr. Gurney is a life saver. There have been several times over the years that we've needed him (our…read morewhole family has been to him at one time or another) and not only has he solved our pain and alignment problems gently and expertly, but he never urges you to come over and over again when it's not necessary; a problem with other chiropractors I've visited. As another reviewer mentioned, he almost puts himself out of a job except that his care has garnered a lot of loyalty from us. My son recently went to another chiropractor when Gurney wasn't available and was immediately bombarded with "necessary" x-rays and a long-term treatment plan for a supposed spinal defect. The bill that came and was submitted to insurance (thank goodness we're insured) for two visits was over $500.00! A typical patient portion for us with Aspen is $40.00 to $60.00 The worst I've ever been has been after a bad sledding accident where we went over a small ramp and landed right on my tailbone. I literally had to crawl part way back to my car and could hardly move. Dr. Gurney was able to realign my spine and ribs and use deep heat treatments and almost immediately I felt better and I think even as bad as that was, it was about only 4 treatments. Just recently I had a little spill on the tennis court and had a nagging pain in my shoulder and back. I put off going to the chiropractor for 4 weeks until it got to the point where I could no longer sleep on my side or even remove a t-shirt without help. Two visits and a months worth of problems were gone. I always wonder what would have happened if I'd gone to a GP...cortizone shots? Physical therapy for weeks? I just wished I'd gone in sooner. If you have a nagging pain that you just can't seem to get over; back pain, stuck ankle or a tricky finger, or worse you should consider chiropractic and especially Dr. Gurney...he's gentle, honest, and very knowledgeable and won't take you for a ride or keep working on you if you need to go to a doctor. I trust him.

Been busy catching up on life and forgot to put a review in for this establishment. Now anyone who…read morereads my reviews know it's all about food but on occasion I'll call other businesses for either very good or very poor products and services. In the case of this review I was to say this is a great place for physical therapy. I had surgery in January and the physical therapy element of recovery was not a short one. Some people can take up to 1.5 years for full recovery with constant focus on the physical elements to strengthen and maintain muscles but even then there is no guarantee. It requires patience and perseverance during and post physical therapy. My therapy session last 3 month and by the end, I was in a position to be active again and although the road ahead required me to follow through with the exercises to regain what was lost. It's been 12 month since surgery and would consider myself at 90% partly due to apathy on my part to perform the necessary training. I enjoyed working with the staff specifically Miaja and Jordon at this location: professional, accommodating, knowledgeable and kind. I historically did not put much faith in PT, but after this experience can say my belief is these folks really can help make your way back to an improved outcome.

From the owner: Physical Therapists skilled at orthopedic therapy and specializing in balance and vestibular…read moretherapy. If you are feeling dizzy or if you have fallen or at risk to fall - call us today and start your journey to recovery.