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    Lymphedema Specialists

    5.0 (1 review)
    Open 9:00 am - 4:00 pm

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    Services - Lymphedema Specialists

    Therapeutic massage

    Physical therapy

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    1 year ago

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    It is shocking how much a place can deteriorate in just nine months. Oak Park Rehab has absolutely…read moregone downhill. My elderly stepfather returned to this facility recently after being there nine months ago. This experience has been a nightmare. Communication is practically nonexistent. Both my sister and I left repeated voicemails and emails for the head of nursing, the facility, Director, and the social workers, barely any responses When we did manage to get someone on the phone we were met with rudeness and hostility. My stepfather began vomiting and having diarrhea on a Wednesday. He was weak, and we could tell something was seriously wrong. Unfortunately, we have autoimmune disorder so we could not go in in person. It took until Friday to get a clear update, and even then, we had to push hard just to speak to someone. I told the head of nursing who was struggling to breathe, she argued with me saying His labs and his chest x-ray looked good and insisted he was stable. I asked if they had done a Covid and/or flu test. She dismiss the idea entirely. Only after I demanded testing did they run one, and guess what? Positive for Covid even then they resisted transferring him to the hospital until we threatened legal action. He was finally moved, and once there, we learned he had a collapsed lung and was admitted directly into the ICU. The head of nursing casually told me she doesn't return calls because she has approximately 157 patients and they're short staffed. That's just unprofessional, not to mention dangerous I would never send another loved one here. What was once a decent facility is now a place I wouldn't trust with anyone's care. Absolutely heartbreaking and unacceptable .

    this facility is very very poor for everything they have to…read moreoffer......do not stay here There are a few Cna's that truly care and a few nurses also care i do not have anything to say about administration

    Little Steps Florida

    Little Steps Florida

    3.4
    (5 reviews)
    3.6 mi

    Tabatha is amazing! Both my kids love her. Very clean office, lots of toys for the kiddos and my…read moreson has already had an improvement in the month we've been going there.

    Unfortunately as wonderful as the actual therapist was for us at this establishment the one time we…read moreattended for our evaluation I cant say other wise about Ashley ( not sure if she is the owner , manager , receptionist ) REGARDLESS .. I had cancelled my sons appt day of due to him having a runny nose and a cough i took him to the doctor that day and was told he was contagious i immediately called because as a parent I was putting the other children and staff first not to spread germs . We rescheduled for the following Monday in hopes he would be better , they are closed on the weekend so I couldn't provide 24 hours notice to tell them he was still sick and I didn't think it was a good idea to bring him in where other children would be , something some people would think is responsible ,so come Monday morning i called at 8 am first thing to let her know my son would not be in until he was well ! Ashley decided to argue with me and tell me i have to pay $50 , I then told her fine ill just bring him in sick if that's what would make them happy because I am not paying more than what my copay is , she didn't want a sick child in the office but still wanted to charge me $50 . THAT IS DISGUSTING ! trying to do the right thing as a parent and keep the germs away from others and you want to charge me for it , i could see if i was cancelling just at random for no good reason BUT MY CHILD WAS SICK AND CONTAGEOUS. So after arguing and being forced to reschedule she told me I couldn't have my Monday appt and settled on a Thursday as frustrated as I was with how rude Ashley is I decided id give it another try because the therapist Jessica was great . WELL , Jessica calls Monday and tells me I'm 10 minutes late for my appt , I said my appt is Thursday she told me I would have to take it up with Ashley in the morning , fine ! I call Ashley in the morning and as per usual she is rude , and combative , demanding money so I told her clearly this is not going to be a good fit . I told her I can not afford to take my son in twice a week , she told me I should have the money because it was for the previous weeks appts ..WHO IS SHE TO TELL ME HOW I SHOULD HAVE FUNDS ? first off I have to take off work to bring my child and doing that twice in a week does not work for me so I'm not sure where she gets off pinning what and where my money should be going the balls on her ! It is disgusting how this place is being run I can't imagine how many people bring their sick children into this establishment so they don't have to pay $50 to miss an appt doing the right thing exp to save time and a headache with arguing with someone as rude as Ashley ! If you do decide to go here , make sure you wash your hands , maybe even wear a mask because you probably have to be on your death bed to miss an appt with these people !

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    Little Steps Florida

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    Lymphedema Specialists - occupationaltherapy - Updated August 2026

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