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Optimal Performance & Physical Therapies

5.0 (2 reviews)
Open • 7:00 am - 6:30 pm

Services - Optimal Performance & Physical Therapies

Physical therapy

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Oakpark Health And Rehabilitation Center

Oakpark Health And Rehabilitation Center

2.6(7 reviews)
1.6 mi

It is shocking how much a place can deteriorate in just nine months. Oak Park Rehab has absolutely…read moregone downhill. My elderly stepfather returned to this facility recently after being there nine months ago. This experience has been a nightmare. Communication is practically nonexistent. Both my sister and I left repeated voicemails and emails for the head of nursing, the facility, Director, and the social workers, barely any responses When we did manage to get someone on the phone we were met with rudeness and hostility. My stepfather began vomiting and having diarrhea on a Wednesday. He was weak, and we could tell something was seriously wrong. Unfortunately, we have autoimmune disorder so we could not go in in person. It took until Friday to get a clear update, and even then, we had to push hard just to speak to someone. I told the head of nursing who was struggling to breathe, she argued with me saying His labs and his chest x-ray looked good and insisted he was stable. I asked if they had done a Covid and/or flu test. She dismiss the idea entirely. Only after I demanded testing did they run one, and guess what? Positive for Covid even then they resisted transferring him to the hospital until we threatened legal action. He was finally moved, and once there, we learned he had a collapsed lung and was admitted directly into the ICU. The head of nursing casually told me she doesn't return calls because she has approximately 157 patients and they're short staffed. That's just unprofessional, not to mention dangerous I would never send another loved one here. What was once a decent facility is now a place I wouldn't trust with anyone's care. Absolutely heartbreaking and unacceptable .

A Nightmare. Response to pressing the call button is non-existent. The food was miserable. The…read moreattitude of the night staff was abysmal. Forget about needing help at night, the staff either didn't come or said just go to sleep or watch tv all night without addressing a problem. Staff Awakened patient at 4 a.m. to ask if bed was wet, when patient wasn't incontinent or a bed wetter. Patients' needs and requests are treated as a nuisance or inconvenience. Furniture and decor is very shabby, with peeling paint, worn or torn upholstery and wall paper falling off walls. Only the front lobby is inviting, for obvious reasons. But get past that, and it's depressing.

Little Steps Florida

Little Steps Florida

3.4(5 reviews)
0.9 mi

Tabatha is amazing! Both my kids love her. Very clean office, lots of toys for the kiddos and my…read moreson has already had an improvement in the month we've been going there.

Unfortunately as wonderful as the actual therapist was for us at this establishment the one time we…read moreattended for our evaluation I cant say other wise about Ashley ( not sure if she is the owner , manager , receptionist ) REGARDLESS .. I had cancelled my sons appt day of due to him having a runny nose and a cough i took him to the doctor that day and was told he was contagious i immediately called because as a parent I was putting the other children and staff first not to spread germs . We rescheduled for the following Monday in hopes he would be better , they are closed on the weekend so I couldn't provide 24 hours notice to tell them he was still sick and I didn't think it was a good idea to bring him in where other children would be , something some people would think is responsible ,so come Monday morning i called at 8 am first thing to let her know my son would not be in until he was well ! Ashley decided to argue with me and tell me i have to pay $50 , I then told her fine ill just bring him in sick if that's what would make them happy because I am not paying more than what my copay is , she didn't want a sick child in the office but still wanted to charge me $50 . THAT IS DISGUSTING ! trying to do the right thing as a parent and keep the germs away from others and you want to charge me for it , i could see if i was cancelling just at random for no good reason BUT MY CHILD WAS SICK AND CONTAGEOUS. So after arguing and being forced to reschedule she told me I couldn't have my Monday appt and settled on a Thursday as frustrated as I was with how rude Ashley is I decided id give it another try because the therapist Jessica was great . WELL , Jessica calls Monday and tells me I'm 10 minutes late for my appt , I said my appt is Thursday she told me I would have to take it up with Ashley in the morning , fine ! I call Ashley in the morning and as per usual she is rude , and combative , demanding money so I told her clearly this is not going to be a good fit . I told her I can not afford to take my son in twice a week , she told me I should have the money because it was for the previous weeks appts ..WHO IS SHE TO TELL ME HOW I SHOULD HAVE FUNDS ? first off I have to take off work to bring my child and doing that twice in a week does not work for me so I'm not sure where she gets off pinning what and where my money should be going the balls on her ! It is disgusting how this place is being run I can't imagine how many people bring their sick children into this establishment so they don't have to pay $50 to miss an appt doing the right thing exp to save time and a headache with arguing with someone as rude as Ashley ! If you do decide to go here , make sure you wash your hands , maybe even wear a mask because you probably have to be on your death bed to miss an appt with these people !

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Little Steps Florida
Little Steps Florida
Little Steps Florida

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Joyful Motion

Joyful Motion

5.0(2 reviews)
1.9 mi

What can I say about the literal angels who work here? The amount of care that goes into every…read morevisit, from the front office, to the Therapist's, is unmatched. I had the privilege of taking both of my kiddos there for over a year, until my Husband had to relocate for work. The detail and care they put into my kids is something I miss, especially now. They worked with my daughter's school, even sitting in on conferences, relaying what they worked on in every session, how to better understand certain situations, and pushed for further evaluations. When I say that you won't regret taking your children here I mean it.

I have identical twin girls who require speech, occupational, and physical therapy, and, I must…read moresay, this clinic is the best in the area. They are military friendly (the manager was a former military wife) and most of the therapists have children themselves. All of the therapists are women and, to be honest, it feels like family in there (and they also treat you like family). The therapists treat my children like they are their own and they get excited when they make progress. My girls have been going for a few months and, while they can't completely talk yet, they have made so much improvement that it makes me want to cry. The therapists are very knowledgeable in what they do and they have years of experience handling their kids. The waiting area is comfortable and has toys and books for the kids. The receptionist, Kate, is extremely nice and very friendly. At the end of each session, the therapists make sure (time permitted) that they discuss how the session went. I can tell these women are dedicated and love their work because of how the kids are improving. Overall, I couldn't ask for a better place for my kids to improve and grow.

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Joyful Motion
Joyful Motion
Joyful Motion

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Optimal Performance & Physical Therapies - physicaltherapy - Updated May 2026

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