This has been nothing short of a disaster. After picking up the car and driving serval passengers around, I get pulled over by someone telling me the brake lights were out and the front end of the car shook. I took the car to Goodyear where they contacted lyft because no one would answer my calls. Lyft had them fix the shaking and supposedly the brake light. I was out of a car for 3 days. Lyft gave me a credit for only 2. I accepted that but did not believe it to be fair. Later, less than 2 weeks of having the car, my account auto renews and the amount I originally agreed to pay weekly for the car increased from $183 weekly to $214 weekly. I tried reaching out to lyft about it... Nothing. No response. Nothing. It went down to $197 after that. Without any conversation from Lyft or any representative. After texting the number that had previously texted me about picking the car up from Goodyear after the first mishap, my texts were blocked so I could no longer reach whoever was on the other end of that number. Later, I received a notification that I had to bring the car into the 550 W. Grange location in Milwaukee. I drove there at the time time provided by the app. No one was there. The place was closed. I tried to reach someone but nothing. I reached out via the lyft app... Nothing. So I did nothing. In December, we started having snowfall. On those days, I was unable to drive the car due to the tires being bad. So I only drove when it was safe to do so. In the meantime, there is a crack spreading across the windshield. I'm very busy and used lyft as a way to make supplementary income as I do graphic design by day so I did not have a lot of time to go back and forth to get it taken care of. I took care of it as soon as I was able to with my schedule and the way things were going with the communication from lyft. The last ride I took had my passengers and myself pretty scared as we slide around the streets to get them to their destination. They even asked that I please drive safe to make it home myself. I contacted lyft again through the app and the person on the chat refused to give me a phone number to talk with someone. Instead they ended the chat without answering my questions. They tole me I should already have the number. When I told them what number I was given, that was the end of the chat. They no longer wanted to service me. A few days later I received a call from lyft asking about my experiences that I detailed int he previous chat. I shared those experiences again. The rep I spoke to told me that I would not be responsible for the windshield and I should take the car back right away. I told him that my schedule was pretty full for the week and the snow on ground hasn't cleared up enough yet but when it does, I will take it in. I took the car to good year for tires and they only changed the front two tires on the car. The next day I go out to drive and realize the app is given me an error saying my account is not active. It says I had to take care of scheduled maintenance. At this point, I'm confused because I just took the car to Goodyear and they did not do any maintenance. I waited until I could take it bak to good year which was this past Monday morning. They did the maintenance. After that, I took it back to the location I picked it up from on Grange and was told I needed to take the car to pay for the windshield before I could turn it in and that lyft would charge me more money that it was worth if I turned it in as is. I was told that they would look into me being reimbursed for days I could not drive the car since it was deactivated. I took care of the window that day only to find out that the brake lights were out yet again. I took the car in the morning again and had the brake lights taken care of. After which, I went back the location on Grange to have the car reactivated and to get contact information to the corporate offie and/or a manager. I was met at the door by security who told me to wait in my car because only 1 customer is allowed in at a time. When I finally enter the location, there are 5 people working including the security. None of which could actually help me with my issue. I asked for the contact information countless times. I was then told that I can't have that information. That there is no such information. That while there are managers, I can't have their information or speak to anyone regarding my concerns. The security stood in defense mode while I became angry at the treatment I was facing. I was told that I would not be reimbursed for the time I could not drive. After getting really frustrated and demanding corporate office contact information, I was told that it would be reimbursed and they only wanted to end my contract. They were not concerned with my issues and treated me as if I did not matter. I have a been a five star driver fro lyft since I started and I have never worked for a company that would treat its employees or contractors this way. I am disgusted read more