Not really an improvement over calling a cab…read more We scheduled a car to pick us up at a party; the car showed up on time and because we were not standing outside (it was 30-deg F and snowing), it just left. The driver called a cell # and gave up - no thought of maybe going into the restaurant where the party was or anything like that. So we called a cab. These guys are on time and their cars are clean, but I don't know. For my money I would just call a cab. Next time I want a driver for the evening I think I'll go with a limo service - more $ to be sure, but at least there is some flexibility.

I utilized this company but stopped because the drivers were smoking in the cars; the cars sounded…read morelike they were gonna fall apart, the drivers went from professional looking to looking like old cab drivers....and now I can never get them to answer the phone. So, in reality; I guess I got dumped cause they aren't answering my call.

Called them for service a week ago to setup transport for my sister. Completely forgot. Didn't pick…read moreup the phone. Don't ever use this service.

I needed a last minute ride from Breckenridge to Denver airport. I called and was pleasantly…read moresurprised that there was availability. I was very pleased with the pricing comparing to shuttle rides that are shared with 10+ passengers. The driver arrived a little ahead of time, allowing no time to stress or worry.

Got ride on late notice. Reasonable fare All disclosed up…read morefront. Safe driver. Good communication

This is the email that I sent to Empire 2/14/22 and so far there has been NO response. Never will I…read moreor any of our friends will use this SCAM service AGAIN!!! Fair Warning.... " I hired your service for a party bus on 2/12/22 - 2/13/22 to take a group 14 up to Blackhawk for a 60th birthday party. I filed a complaint with Jamel on Monday the 14th on the professionalism we received from our driver, eating and messing with his phone while hitting the curb at each turn and then missing the turn off to Blackhawk twice running us late for our dinner reservations along with the condition of the bus, he apologized and said he would get with his manager and owner and get back with me, I received no call and have a feeling I never was going to receive one just on his attitude he gave me when I called to check in, he started raising his voice when he made it clear that I was just trying to get my money back and that I should have taken care of this matter right on the spot, mind you I'm hosting a 60th birthday party with 14 friends and family at a casino, the experience of the bus issue was put on the back burner for a day so we can try to enjoy what fun there is left. I would really like it you would reach out to me so you can understand how disappointing this experience was, the torn rooftop, hanging rope lighting, hole in the ceiling leaking water that was splashing on everyone, we had to squeeze in a corner of the bus so we wouldn't get wet and yet most of us did. Here are some pics and video, please call me asap xxx-xxx-7246 or return email to let me know that you received this information, I have a strong feeling that he didn't even give me the correct contact information. Please and thank you."

I like this limo company because they make the transaction easy. You can reserve everything right…read moreonline which is HUGE to me. I'm not a fan of calling to make reservations anywhere. It generally takes longer, you might be on hold, have to talk to more than one person, and too often a piece of information gets lost or misunderstood. "Oh Lord, please don't let me be mis...understood." [sorry...couldn't resist that] Anyway...I tried another company first. One with a longer history and many, many five-star Yelp ratings. But they didn't have a reservation capability on their website. So I called. And got voicemail. And gave up. Checked out DIA Limousine and they had it ALL online. I reserved, paid, and got an email confirmation. All in one day. Okay so the driver showed up 20 minutes late on a Sunday afternoon for pickup to the airport. But he called and let me know way ahead of time. It happens. Nice, clean, comfortable car and professional driver. No water (suggestion DIA...add a bottle so your competition has no edge over you) but we'll let that slide. I wasn't thirsty anyway. The coup de grace came when I was dropped off at the airport. I thought I might have to sign a form or something or maybe even reproduce my credit card. Nope. "Already taken care of when you reserved, sir", came the reply. Nice! I'll start here next time I need a lift to the airport.

We used DIA Limousine last fall. Our driver showed up exactly on time. He was dressed in a suit and…read morewas very pleasant. He offered us bottled waters and a copy of USA today. His car was spotless. He drove efficiently. Not too slow and not too fast, and he seemed safe. He made pleasant conversation when we asked questions and left us alone when we conversed with ourselves. We pre-paid online, but I called just to verify. I didn't want to chance him not getting our "order." The company did call us back a few hours later to confirm. I would recommend this service, and have, several times. Price was reasonable.

Still loving their services. Amazing family operated company. Clean reliable cars. Good drivers…read morethat are polite and knowledgeable of the city. Fair pricing for services provided.

Driver accidentally ran over the water hydrant on my farm property when turning around upon…read morepick-up. Fortunately the water line didn't break, but was bent and twisted. I shut the water off to the line, and a few weeks later had a plumber out to assess the damages/repairs necessary. They determined it would be $800 to replace the hydrant. When I called the owner he admitted causing the damage, but then said he lost money on the ride due to the significant damage to his car, and then denied causing the damage to my property. He then said he wouldn't pay for the damages, but that he'd come out personally to dig the hole and "repair" it because he didn't have the money to do the repair. I asked for his insurance info and he said, "I not give you nothing!" BE WARNED! I have pictures, witnesses, etc. Don't consider this company.