I have started this review SO many times. I have had to stop and then start again because I have…read moreSO much to say. First - you have never (no, NEVER) met anymore with more dental phobia than me. I mean. NEVER. I hate the *word* dentist. The thought makes my heart race and my head spin. As a result, I have avoided the dentist almost all my adult life. Please don't judge. Welp. As I have recently discovered, avoiding the dentist is the WORST thing that a person with dental phobia can do! As a result of years of giving in to this crazy fear, my back teeth are now a mess and I need pretttttttttyyyy extensive oral surgery to get myself back on track. Uh. boy. ‍ In Dec 2019 I "stumbled upon" Morris Park Dental and made an appointment to see Dr. Baker on the morning of. She fit me in and although I was LITERALLY shaking in her examination chair, she and her staff were so freakin AMAZING. No. They were like angels from heaven. I was still a WRECK (a full wreck), but Tabita and Jennifer (and there was a hygienist there in Dec who was also very wonderful whose name escapes me) -- supported me like we had been friends for years. I didn't have the surgery right away. What? Are you crazy? I had to have AT LEAST ten therapy sessions and maybe some vodka. I decided I needed a second opinion. Only one problem -- I was too afraid to go to ANYONE else but Dr. Baker! Can you say RIDICULOUS!???!?! I am fully ridiculous. ‍ So, ...I booked a 2nd opinion consultation with HER! Again Tabita and Jennifer were AMAZING but so were Omair and a new lady (Violette? Viola? ..ugh! I should have written down EVERYONE's name). Interestingly, (**) Dr. Baker's findings were the same. Of COURSE. they were! LOL. This visit was more a comfort visit for me (and somewhat like exposure therapy as well I suppose). I am now actually LOOKING FORWARD to getting this blasted surgery done and over with. And honestly, I cannot IMAGINE now having this work done ANYWHERE else. Dr. Baker (and her team) is a GOD SEND and I can't wait to come back here and write "Part 2" of this novel. I am still afraid, but I will go anyway -- and isn't that courage? Well, Dr. Baker and her team gave me that! Get your work done at this place. These people Tabitha, Jennifer, Violette/Viola, Omair and the hygienist there on my first visit were from God. Like, no...from THE LORD!!! If you are afraid... GO SEE MORRIS PARK DENTAL! Thank you so much to everyone there! Like no, THANK YOU!!! You all are sent from heaven. See you soon

Everyone at Morris Park Dental has been very kind, and having multiple dental services available in…read moreone location is convenient. In fact, that convenience and the positive review from my other half was why I chose this practice. Unfortunately, my experience with the financial and insurance side of my treatment has been frustrating and unclear. My advice to patients with dental insurance is simple: contact your insurance company directly before agreeing to treatment. Ask what is covered, what requires prior authorization, what has been submitted, and what your estimated responsibility should be. Do not rely solely on being told that "insurance does not cover it." In my case, I was initially told that insurance would not pay for certain implant-related services. However, after contacting my insurers myself, I learned that both plans provided coverage for the extraction, bone graft, and continuing implant process, provided I proceeded with the treatment. I also repeatedly asked whether claims had been submitted and was told they had been. When I contacted one of my insurance companies, however, a representative told me that no claim had been received from the practice. It appeared that one insurance plan had been billed while the other had not. I paid the balance requested without hesitation because I trusted the practice and its expertise. My concern is not that dental care costs money; my concern is the lack of clear and consistent answers about the total charges, which insurance plans were being billed, what each plan covered, and how my balance was calculated. My calls were not always returned, and the responses I received often felt incomplete. Transparency is extremely important when patients are making costly healthcare decisions. We pay for insurance, deductibles, and other out-of-pocket expenses, so reducing our costs matters to us just as reimbursement matters to a provider. If a practice participates in an insurance network, patients should be given clear information about how those benefits are being used. Morris Park Dental may still be a convenient option for people seeking several services in one place, and the staff members I encountered were pleasant. However, patients should read every document carefully, request an itemized treatment plan and billing statement, verify all claims directly with their insurance companies, and get financial explanations in writing before paying or proceeding. As the saying goes, "All that glitters is not gold." Ask questions and independently confirm the answers.

Always a great experience for a dental office. Office is definitely welcoming and understanding of…read moreyour needs. Dr is very patient with everyone and very honest. I wouldn't go anywhere else.

I highly recommend this place for your dental needs as the are not only professional their office…read moreis pristine, extremely clean, and well organized. The staff is personable and relax, with each of the tools that they use are hygienic and packaged, which was a concern online at other dental offices. I love it I've been with them for over 10 years and they never miss a beat they still remember us after all this time. Btw, I felt no pain I believe it was a lovely smoothing background music that relaxed me the most and if you have a concerned about pain let them know and they will address it . The office is small and cozy but, the individual attention you get is well worth it ! I will definitely return again and again. Tops!

Believe it or not, I've been seeing Dr. Otto for God knows how long. I've stayed with him all this…read moretime because his work is so damn good. Even when I was between different job positions, different dental plans and Dr Otto wasn't within my network, I waited- until my next dental plan did list him as my in-network dentist. Staff is always excellent, from the dental hygienist- Euris to the receptionist Daisy to Dr. Otto's Assistant- who's name escapes me- down to his wife-who always takes care of billing. Dr. Otto is a wonder. Always left out of here content with the few dental procedures I've gotten. He's a sharp shooter but with a cool sense of humor and will let me know what needs to be done and how to maintain my choppers. I don't know why I used to have this weird thought of walking into a dingy office and crummy tools. Not here! His office is inviting, rooms are pleasant and everything is spic and span. And what tops it- every time you visit, he'd have a real cool music playlist going: from Merengue to even Coldplay to Worldly music. Love! Really like the expertise he's been bringing this long. And by the way...first name Otto. Last name González. See you in 6 months!

Great front desk, staff people under value the front desk. Staff is equally as important as the…read moredoctor or dentist. Great experience would definitely come back and will definitely come back.

The review that Sandra R wrote is driving me nuts lmao so I have to write this…read more.. This is what I messaged to Sandra: Hello Sandra , only reaching due to your negative perspective on a lot of things. Mainly the dentist office on Crosby. Just wondering, how were the dentist and/or cleaner rude to you? It's hard for me to see either or being rude. They even give you a goodie bag at the end that contains floss. And they don't lie about the reimbursement. I know from experience. The bill is high, yes (like $200ish) but you definitely do get a check in the mail for the same amount. Are you sure you was treated so badly that they deserve 1 star? Maybe you were genuinely upset and used this as an outlet to exact your revenge? I'm sure by now you got your reimbursement and what not. Just want to hear what they did to you. I've been hear 3x already and they are extremely nice.

Called in extreme dental pain and was seen as an emergency appointment later that day. They took…read morereal good care of me, were attentive and kind. Dr Louis is so lovely. It took a while for me to numb and I was there after their closing hours. Never felt rushed. She wanted to make sure she took care of the pain properly for me. So appreciative of them all. Lydia on the front desk is always so nice and friendly too.

First things first, I came into the dental clinic as new patient and emergency walk-in. After…read morecalling the office a few days prior, I was instructed to come in at 8:30am to ensure I could be seen and to expect a 3-4 hour wait. I arrived to the clinic at 8:20am, signed in with the security guard- who was kind and welcoming-, signed in at the front desk as an emergency walk in, and took a seat. At this time there were about 12 people there already. After a few minutes I was asked for my ID/insurance card and given paperwork. By 9:00am, the waiting room was full and the last people to arrive were standing. About 15 minutes later I was called in for x-rays, and sent back to the waiting room. About 30-45 minutes later, I saw a dentist who consulted with me and gave me options for treatment. After agreeing to an extraction, I filled out another form and was sent to the waiting room again. By 11:25 I was called in and the procedure was underway. I left by 11:35 and couldn't have been any happier. So in conclusion: 1. Be early. The waiting room opens at 8am. 2.The staff is very courteous, from techs to front desk to medical providers. 3. The wait time is long so bring a book. 4. The waiting room gets very full, but people are constantly being called in so there will be a chance to get a seat. 5. Be patient and you will get great care.

This is place is disorganized. Useless doctors that all they want is money. They didn't even asked…read moreif I have insurance, they wanted everything out of pocket. I had to wait almost to month to get an appointment and I wasted my time with them. I never seen doctors so greedy for money. One doctor didn't wanted me to asked any questions, he wanted to know if I'm going to pay or not. my experience was horrible in that nasty clinics. Evil place.

I can't say enough good things about Dr. Shukla. From the very first visit, she made me feel…read morecomfortable and understood. What stood out most was how empathetic and caring she was on a one-on-one level, listening to my concerns and taking the time to explain every step clearly. She's also extremely responsive; whether it was a quick question or a scheduling concern. Dr. Shukla treated me with patience, kindness, and a genuine commitment to making sure I was happy with my results. I couldn't recommend Dr. Shukla more highly. She has made this whole process much easier, and I'm grateful for her guidance and care. I can genuinely tell she is a good person set on helping people through her practice.

Came here several months for a second opinion from another office. Met Dr Prakash and she was…read morelovely. She explained everything to me, took new X-rays, reviewed my old ones. She came up with a treatment plan. I was scared and upset when I first came in because I was told I needed a ton of work, she not only put my mind at ease but saved me thousands. Every time I see her she answers all my questions and always puts my mind at ease. She is so gentle. My one grip with her is she is a little OCD, but I guess you'd want that in a dentist, she wants her work to be as flawless as possible so I can't really complain even though these are some long appointments! But she will keep you entertained :)

The greatest discovery since the toothbrush! Parkchester is kind, caring, FLEXIBLE, and work with…read moreyou to maximize the use of your insirance so that you pay little to no money for any treatments. Let's start with their front. Ms. Angela and Ms. Tomika are hero's! They understand people! That shouldn't be hard in the world today but you guys know it's hard to find at any business. They both take the time to make sure my needs are met to the best of their ability. When I was in pain and needed a root canal they told me to come right in and worked with my dentist to make sure I was seen ASAP. They are real with you and I wouldn't have it any other way. Their lights warm up the waiting room! Next onto doctor Moore. For someone like me who has always had dental problems and needed a dentist more than a regular doctor i have had so many experiences. Doctor Moore is truly only of kind. He's my dentist but he talks to me with such great care almost like a dad talking to a son. Coaching me through any procedures and information I need to know. He's makes something as serious as root cancel a walk in the park. I trust his expertise because I know it's not only coming from his experience as great dentist but from his heart as a caring human being. I feel safe, cared for and respected. What more can ask for in this world today. Thanks parkchester l, your awesome

Hi ..I'm Sonya Dr Moore is amazing. His staff too. Dr Moore…read moreis the greatest. I thought it was gonna be a grueling anxiety filled experience. I was wrong about that. Dr Moore made me so comfortable..even the atmosphere of the office ..the soft music playing in the background..the crisp light air in the room..the television that displays a calm view directly in front of u. Dr Moore is very respectful and he lets u know what needs to be done without making u feel afraid..He actually helps u through it while he maintains his own focus of the procedure. I could sense that he has years of experience By the way he communicates you know that u can trust him right away. Before I knew it 1..2.3..overwith and I felt nothing cause he numbed me real good and the assistant is on point with the suction and assistance. Before I knew it, it was time to get up and I cried tears of happiness because it wasn't what I worried it would be . Don't let anxiety stop you. Go to this office. He is a blessing and professional. 6 stars if I could

I love this office; they are all so nice and the office feels very tranquil. They have great…read morestaff.

I've been coming to this dental office over 4 years . Office staff is professional and place is…read morekept clean. If you are looking for a good Dentist, check out Dr Lam or Dr Sterling. My favorite hygienist is Rama..

Ive been going to this dentist for over 15 years, and I can honestly say he is the best. Over the…read moreyears, I've recommended him to my family, friends, and coworkers--and many of them now go to him as well, which says a lot. Janet, his wife, is absolutely amazing. She is always so helpful with booking appointments, answering questions, and making everything easy and stress-free. The entire staff is professional, kind, and welcoming every single time I visit. They truly live up to their name--"Friendly Dentist." I wouldn't trust anyone else with my dental care!

My husband and I have been coming here for dental treatment for over a year, and we are very happy…read morewith our experience! First of all, Dr. Ilia Abramov is a caring and highly professional doctor, a true expert. Secondly, the entire staff is polite and attentive, and the office is clean and comfortable. Highly recommend!

I have a Phobia when it comes to dentistry due to a procedure that didn't go as planned when I was…read moreyounger. I briefly explained the incident to Dr. Tong and before he began the checkup, he made sure I was mentally ok before beginning. That compassion alone made me feel I made the right choice. Dr. Tong explained to me step by step his plans to resolve my issues and even included a few options I could take if I was uncomfortable with certain procedures. The office is incredibly relaxing. It felt more like a living room than a doctors office. His staff is AMAZING. The gentleman who prepped me made sure I was comfortable before calling the doctor in to start the consultation. After the consultation, one of the two front desk receptionists explained the game plan the doctor wrote for me flawlessly. The doctor also wrote me a prescription that would have to be filled by my "Unions" pharmacy so I wouldn't have to come out of pocket to pay for it. However, I didn't have all the contact information for my Unions pharmacy to get my prescription filled, but the 2nd receptionist did an amazing job and was able to obtain the info she needed to get my script filled at my unions pharmacy. I know this was a long review, but truth be told, Customer Service has taken a hit after the CV19 Pandemic, so It was a wonderful experience to step into this office where everyone was on the same page, soft spoken and attentive and didn't treat you like a number. (Ohh and they had some good music playing while I waited to be called.)

After having some bad experiences with other dentists i finally found Dr. Wong. The staff is…read morewonderful, the office is clean and Dr Wong is great! I had a couple of emergency's and they are always able to somehow fit me in, i got 4 crowns done at this office and they fit perfect. I never wait longer than 10 minutes and they listen to all of my concerns (I'm a bit scared of dental work).