A sense of trust and recognition of the customer needs, desires and capabilities. Our water pumped…read moredied, which in 1 sense was a good thing because our water system was not adequate for our needs. Though we had a water filter our water smelled and left a stain in the sinks and shower. We thought there was little we could do about. Mike weighed the situation, our desires, resources. & needs, and gave us options. The work was done within the time he specified and now stands behind it. Then when I flushed my Apple Watch down the toilet and he was unable to come, he talked me through how to retrieve it. He's a professional with his customers' interests in mind.

Prompt service and returns call ASAP. He did sub-contracting for our kitchen and heating. Expert…read moreknowledge sharing lots of heating options.

John and Cooper were Amazing! Hard workers and very professional…read more Put in 3 mini splits. Explained everything in detail. I would recommend Scotty's.

Won't be using them again Garret "serviced" out furnace,…read morechanged the oil filter on the line and cleaned the nozzle Left after 25 minutes and furnace shut off, wouldn't turn back on Called originally for maintenance, now I have no heat after a professional serviced it? Called the office and garret came back upset Looked at the furnace and asked us if we had any oil as there wasn't a gauge on the tank? It was sitting right on top showing a hair under half full? Guess he can't see a big oil tank gauge Shows us a clogged filter starving the pump of oil WHAT THE HELL DID HE SERVICE THEN? WHAT DID I PAY FOR? THEN HAD THE AUDACITY TO CHARGE ME A SECOND HOUR FOR HIS SCREW UP? Unbelievable unprofessional company Guy couldn't show up to work on time and screws up my furnace due to incompetence and not doing work I had to hire another company to come out and redo what he did because I can't trust he did anything correctly And thank you for spilling oil over my basement (twice) that I had to clean up Stay away from this company as they will "service" your heating unit, screw it up and charge you more Receptionist called "Scotty" and he "agreed" to take the second hour off..but who does he employ? STAY AWAY

We have had to call Kyle Matthews for HVAC concerns on a few occasions. He came highly recommended…read moreby a friend, and has lived up to their recommendations. They came very quickly on several occasions, needed to replace a whole house air conditioner and then replace parts on a second system. His techs were great, courteous, neat, professional, and got the parts they needed in a very timely manner. We highly recommend them!

The tech was great but the company over price me. They charge me $45 for a $25 transformer,…read moresomething they should have had on there truck. So I paid $110 for them to get it. What a RIP OFF!!!! Be for they start make sure they have what they need. It's like going to a bar and asking a beer and they need to go to a store to go get it!!!

Bill is the guru of oil boilers. He restored 2 boilers that would fail every winter one or two…read moretimes. in the last 3 years we have had "0" outages since he took over the care of the units. He really goes above and beyond in fixing and maintaining systems. One of the best contractors in the Poconos.

I've used Bill for the last two years was very glad to find him,as a contractor from New York, I…read moreknow when someone knows what they're doing and for my weekend home to enjoy. It's been a pleasure to have him look after things. Jim Power

Have used them on several occasions. Always there as scheduled or a call is received with…read morealternate time. Responsible and respectful team who gets job done and never leaves a mess. Work has always been top notch. Highly recommend! Murphys, Waymart PA

Always prompt, work done right he first time and very pleasant workers. Will use Jim Miller again.read more

I met Jourdan at neighbors as he worked on her generator. My having experience in auto mechanics…read moreand electric, building etc. I'm handy so talked to him to see if he knew what he was doing, so many contractors don't in Pennsylvania. Wow, I'm impressed , a young energetic person with exceptional skills ! I quickly got some cards to give to friends, family. If you need electrical work done call Jourdan you won't be disappointed. He is fair price wise, he and his family have to eat also. I hope by doing this review I don't screw myself , making him to busy to work for me!

Jourdan has refused to repair the damage his crew caused to an interior wall during an electrical…read moreinstallation. I've tried contacting him without success. No call backs, no effort to contact me as he promised. It's been almost 2 years since his commitment to repair the damage. I've been extremely patient and understanding. Where are you Jourdan?

Called for pre-season Central A/C maintenance. Came the next day. Cleaned up unit inside and…read moreoutside the house. Made one necessary adjustment, changed the filter and let me know that my 18 year old Carrier system was working fine. John was super pleasant and I think I now have my new A/C guy.

John Heckman Just fixed our 40+ year old central ac unit - very reasonable, showed up when called -…read morereally nice guy!

I have always received the best customer service from Advantage…read more Cannot say enough how hard they have worked to keep my furnace in the best shape possible. After 22 years we decided we needed an more efficient furnace and Advantage searched to find the best unit and installed it in two days and have the old one taken out. Hassle free. Kind, excellent and courteous service. I would recommend them to anyone. Matt Freeman Shohola PA

Not just oil but people who care about and actively show up when we have furnace or thermostat…read moreproblems. When a major snow storm was coming and we were planning to be away we were worried. Byron said "Dont worry I'll will there."