We recently had a boiler and hot water heater put in this week and so glad we decided to have WK do…read morethe job. Everyone that I had encountered during this process is extremely professional and helpful in answering any questions and concerns. The customer service after the install is definitely what it should be after a sale. Troy and Tyler who did the install came on time and was able to get started as soon as they arrived and did not break until the job was completed. Noticed that evening the water was not as hot as it was earlier and called for service and they sent out Art the repairman first thing the following morning. He was very patient as he troubled shoot the problem for several hours. Come to find wires that lead to one of the thermostats. I would presume it was like looking for a needle in a haystack. Regardless he worked on it until he found the problem. If anyone is considering to have any work done, I would highly recommend them and will be coming back to them when it is time to replace our A/C unit

We called WK to eval an AC unit which was not working. I was advised to turn the unit off in case…read morethe coils were frozen so the tech could work with the coil if necessary. I followed their advice. When the tech got to my house about an hour later, the ice had melted and dripped onto the furnace. The tech said my FURNACE was ruined and I needed a new 8k one! He took pix of the water and said "the whole thing is rusted" ( How does something rust in an hour??) Now our furnace was only a year old- under warranty- and we needed to get a second opinion. We called another company who fixed the problem for $100 and a new thermostat for $30. The second company said although there was a little water it did not cause the problem. Water had nothing to do with the problem. Problem was that my thermostat was not communicating well with the system. We also needed a new "board." This was under warranty. The entire system is working perfectly. WK is charging us $180 for the service call! We have received emails asking when we will go forward with the replacement!!!! We called WK today and spoke with the service manager who stood by WK's very incorrect evaluation. We feel that our reasonable complaint fell on deaf ears. WK was full of excuses. Watch out!!!!! NEVER AGAIN!!!!!!! We will pay their bill but with protest.

Lou is great. He accommodated our schedule, diagnosed and fixed the issue quickly, and charged a…read morefair price. Everything was upfront, fair, transparent, honest etc. I can't recommend him highly enough

We called Lions for an estimate to replace our heating system. Luis was responsive, professional,…read moreknowledgeable and helpful. We decided to go with another company through no fault of theirs. I would highly recommend getting a quote from them.

My first dealing with Pike County was for a second opinion on being told I needed a new compressor…read moreor central HVAC unit. Carl came out to troubleshoot the problem and within 10 minutes he concluded the compressor was fine and the capacitor needed to be replaced. This went from a $4000 repair to a $40 part + service call fee. I was very grateful for the honest diagnosis of the problem. Most recently, I had a problem with the 2nd floor not maintaining the desired set temperature. Again, I reached out to Pike County and they suggested an attic fan. Low and behold, $400 dollars later the upstairs is cool and maintaining. Carl, Brad and the crew are professional, knowledgeable and honest - a rare find these days! I highly recommend Pike County Plumbing & Heating.

Thay have a new name Dubois Plumbing would not use them asked for refund of 200 they would not due…read moreit other plumbers would of charged less maybe its the fact that I am 76yrs old they could take advantage of me beware if you are old Charged for service call and then charged 200 extra dollare thats 140 200 Thats 340 dollars where here for less than 30Min way over charged Should just be 140 for service call.

My husband used the same plumber for over 25 yrs. We needed major work done & I was very unhappy…read morewith the price & timeline we were quoted. We called Larson's & received a very competitive price plus we found out that a major problem the previous repairman said couldn't be fixed without great expense was simply due to leaky valves. They did the work, cleaned up after themselves, for the price quoted on a day that was convenient for ME. I'm never going to anyone else again. Very professional & the owner followed up to make sure we were happy.

There are times the so called service coordinator is nasty and abrupt....don't plan on getting a…read moreword in edgewise. Also you pay for service and nothing is resolved. One year the blew up my oil burner never asked the tech if he was ok and I had to purchase another boiler in the middle of winter. Incompetent!

Called and spoke with Seth (owner) directly and he made a point of providing a visit that day for…read moremy very leaky HW heater. It was a small issue and he diagnosed & fixed the issue pro-bono and just advised me to get ready to replace a part he advised was likely going. Restored my faith in humanity that there are still honest, helpful people in this world. Expert Mechanical has got my business!

Project: Water Heater…read more I called to set an appointment. They came promptly. Performed the removal of the bad water heater and replaced with a new one very professionally. Job completed without hesitation in about 35-40 minutes. They cleaned up after themselves. Price was as expected not through the roof like other company's quoted. I would recommend them and will be using them again if needed in the future. Very pleased. Thank you

He was extremely knowledgeable, professional, polite, and prompt. His prices are extremely…read moreaffordable and fair! I will definitely reach out to Steve again for any of our plumbing needs.

Frank and his team helped me buy the right size fireplace insert for my house and install it. They…read morewere extremely helpful in their guidance and did a very professional job of installation. We enjoyed our new gas fireplace all last winter and are extremely grateful. I would highly recommend them.

Phenomenal service! Frank and an assistant, Tony, showed up as scheduled and went straight to…read moreservicing and cleaning my Harmon pellet stove. They checked the flu for creosote buildup, secured the chimney cap, pulled the unit, checked all connections and functions, and took apart the innards of the stove to give it a thorough cleaning. To wrap up, Frank started the unit with a small amount of pellets to make sure all worked accordingly. If you want a certified stove technician who is reliable and honest to maintain your pellet or wood stove, look no further than FJM Chimney. Highly recommended and will use again!

Fast, efficient, and overall incredibly helpful. From the technician to the repair scheduling to…read morefinancing, they made it painless and were understanding of our urgency.

Everyone has been great with us. They're professional and have been able to help fix all the issues…read morefrom the original installer. Lizette, the office manager, has been such a pleasure and so helpful throughout this process. Definitely recommend.