Pete set up the sale of a floor/display item for us over the phone/text/etc. The price was approved…read moreby management so he said we were all set. He said it's ready to go. You just have to pick it up today. Great we thought. We just needed to rent a U-Haul & drive 30 minutes to get there... When we arrived at the store we found d only two corporate employees. They had gone out of business. Pete lost his job & apparently didn't want to wait for us so he sold our item to someone else and told us to have a nice day. The walk-in supposedly offered $800 more and took the grill on the spot. Since the store was now empty, the corporate managers (in town from other locations) said all they could do was apologize. Never mind the fact we had a confirmed sale and could easily pick something up from another store. They have a complete lack of business ethics. No wonder the location went out of business.

Pete did a great job helping me out with my BBQ. Definitely recommend this place and will be back…read morewhenever I have a BBQ needs. Thanks guys!

Tim was incredibly knowledgeable and helped us make our decisions for our outdoor kitchen! He made…read morethe process smooth and easy for us! Great friendly staff, make sure you stop by for your bbq grill/outdoor kitchen needs!

We stopped by and worked with Tim. We wanted to buy a new gas grill and add a trashcan and have our…read morebuilt in bar remodeled with a new countertop. We setup an appointment. The day of we call beaches a no show, he then says he's on his way , the store is 15 minutes away he showed over an hour and twenty later. He took notes and measurements. We never heard from him again. Waste of time.

Need anything outdoor cooking or bbq related? Don't hesitate. Get down to see John and team…read more Fantastic selection and great knowledge.

You won't find a better shop for all things BBQ- and smoker-related, from quality wood pellets,…read moreseasonings, and sauces to hardware, accessories, and they're the only place to buy a Yoder in Las Vegas. When I bought mine, John, who's the owner, delivered it, set it up, and made sure I had all my questions answered. These guys go above and beyond in customer service! I can't say enough good things!

Steven, Charlie and the entire BBQ Concepts team have been amazing to work with…read more They built us a gorgeous BBQ island with a state of the art Alfresco grill and powerful matching side burner. The island matches our home's exterior perfectly. They also created a beautiful fire-pit/table for the other side of our patio and a built-in stone bar for our great room inside our home. The build-team (Juan, Jose and Jacob - JJJ - Los Tres Jotas!) were great. No project is without its challenges and the whole team really came together to solve every riddle as they appeared. They even got the manufacturer directly involved to tweak the system and get the pest possible performance for my new outdoor kitchen. They are committed to doing it right.

I had a great experience with BBQ Concepts. I wanted a small barbecue island outside with a…read morebarbecue and a griddle... And I really didn't need anything else. I know how important a top of the line barbecue is. I had one in my previous house and I was really missing it. They have a lot of products to choose from. They listen to your wants and needs and try to put you together with the right products. I love that they have a showroom where you can actually see and touch the type of grill or griddle that you will be buying. They were always available for any questions that I had. When they came to build the barbecue, they were the quietest workers I think I've ever experienced! They were in and out without disturbing me, or any of my neighbors. The barbecue that I bought is amazing and I've been having a lot of fun with it. I did have one issue with one of the tiles that they chose for the center tile. When I brought it up with them, it was replaced without any issue or pushback. I would highly recommend this business. They sell quality products and do a great job.

Great products and good range of prices too Delivery is…read morequick and easy. They will remove older items too if requested.

We bought a patio furniture very elegant unique and most of all very comfortable. I've been to all…read moreLas Vegas patio furnitures this place have a lot to choose. When it comes to quality this is the best store to go. I waited a month ago just to test the comfort and coziness of my love seat patio Before putting a review on this. On a very windy weather this is very durable and stayed in its own place. It don't fly away no matter how windy it is. Their customer service was superb!

Mixed experience, but it worked out…read more I was heading home to southeast AZ from a job in northwest NV when my wife tells me the dryer finally died--for real this time. After months of "surgery," it was time to send that 2016 Home Depot special to the big laundromat in the sky. Figured everything would be closed by the time I hit Phoenix, so I rolled the dice in Vegas. Fought traffic, made it to the Henderson store around 5:30, missed my aunt (who I recently learned works there) by minutes, but found the exact washer/dryer tower I'd been eyeing--and it was on sale. Score. Mike in the showroom was great--friendly, helpful, easy to work with. Turns out they had exactly one electric unit available at the Craig warehouse. Even better. Paid up, grabbed my free basket, and was told I could pick it up before 7. So I battled rush hour across town... only to arrive at 6:15 and find the place closed at 6, with a freshly taped sign saying so. Not ideal. That said, the warehouse team came through. I walked to another door with humans behind it and explained the situation--that I was just passing through and not coming back anytime soon--and they helped get me loaded up anyway. Got a "for future reference..." (fair enough), but I appreciated them making it happen. Overall: great showroom experience, solid customer service when it counted, and I got a good deal at the perfect time. A hiccup in communication, but a good ending--and a story to go with it.

This was my first stop in looking for a new refrigerator when my current refrigerator stopped…read moreworking this week. After seeing what they had to offer I went to three other stores looking for other options. At the end of my search I returned to RC Willey because I was told over the phone that they would price match a similar model I had found elsewhere. So after driving 25 minutes back to this location, and waiting in their store for over 10 minutes, I was informed that they would not price match because while I was waiting, they performed a few searches and they could not find that same model in stock elsewhere, and that is their policy. Ok, so why didn't you make those searches before I drove all the way back over to your store? I wasted time, gas and now I still do not have a refrigerator. Thanks for nothing. Do better. You have lost this customer. And I am posting here so other shoppers are forewarned. Or maybe other consumers will just avoid this store. In response to your comment, Customer S, it was the exact same model. What happened here is that your sales department lured me down to make their sale by telling me they would match the price when actually due to your staff being unable to locate the inventory while they had me wait in your store they denied the price match bc they said I wouldn't be able to purchase a refrigerator elsewhere. They could have done their research first but instead they wanted me at the store. Maybe they thought I would purchase the refrigerator anyways. But they wasted my time, my gas my money and gave me false hope.

My experience was bad. I can't bring myself to relive the experience by detailing it in detail in…read morethis review. My installation was delayed for months based upon "supply chain issues". Then when we ran short on materials the owner blamed it on me not spending enough, rather than accepting responsibility for the measurements that he personally performed. Also, we had to do a lot of coordination of the subcontractors used by Galaxy. However, the end product turned out well, but it wasn't worth the stress.

Absolutely had a great experience with Galaxy outdoors. Bruce and Alex were absolutely great. Very…read morehelpful and very knowledgeable. Had an outdoor fireplace and needed a very unique set up. They custom-made everything was super helpful responded to emails very promptly.Everything was ready when I arrived. The pricing was absolutely completely fair. Could not be happier with my experience, and will always be going back to them. When it comes to custom barbecues or fire pits this is the place to go. Thanks again

What a GREAT experience! Mark and his talented group of craftsmen did a fantastic job in remodeling…read moreour outdoor kitchen space. The collaboration of our ideas and Mark's experience landed us exactly what we were looking for. I would without hesitation recommend Las Vegas Patio & BBQ to anyone interested in bringing their outdoor ideas to life.

From the owner: Your outdoor living space is an extension of your home, so make sure it feels just as comfortable…read moreand inviting as your interior. Las Vegas Patio and BBQ would love to help you achieve the results you want. Hire our outdoor living contractors in Las Vegas, NV. Turn to the pros at Las Vegas Patio and BBQ for custom patio covers, custom outdoor bars, and more! We offer free estimates.

Huge selection. Knowledgeable staff. Quality showroom w lots n lots of patio furniture.read more

Had an excellent experience at the Summerlin location. Have looked everywhere for many months,…read moretrying to get the 'right look' for our deck. California Patio has incredible inventory and so many choices. Jose was very helpful in assuring our items were ready & delivered on time. He is the BEST !! Thank you, Jose, for such a good experience. We will enjoy the furniture for years to come**

I bought a patio and bbq island from Chris, he was very responsive and was able to answer any…read morequestions I had. They managed to finish my patio in 8 weeks, which is understandable due to COVID and supply chain issues. I love my new patio and bbq set up!

UPDATE: Now giving…read morethem 1 star would be me being nice... More calls to this company...Anthony seems to always be in a meeting or on the phone. No one ever returns our calls. Materials are STILL SITTING in my backyard. No word as to when this will be done. Today, Pat told us the the concrete takes 30 days to cure. Let's keep in mind that Pat was the same guy who told us the whole project would take 3 days. I guess he was really trying to sell us on this patio...if you're thinking about going with this company I'd think again.