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    Luz Toro Housekeeping

    5.0 (15 reviews)
    Closed 8:30 am - 5:00 pm

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    Response time

    1 day

    Response rate

    20%

    Services - Luz Toro Housekeeping

    Deep cleaning

    Move-in or move-out cleaning

    Regular home cleaning

    Luz Toro Housekeeping Photos

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    Recommended Reviews - Luz Toro Housekeeping

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    9 days ago

    Luz is really nice and does a good job cleaning our house. She comes every two weeks and leave the house spotless!

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    Review Highlights - Luz Toro Housekeeping

    Luz was very kind and cleaned our apartment well for a competitive price.

    Mentioned in 2 reviews

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    Cleanest Maids - One stop shop!!! Cleaning, carpet cleaning, hauling, tile and grout cleaning, commercial cleaning

    Cleanest Maids

    (245 reviews)

    This gets 1 star , instead of 0, because it looks like more than nothing was done in the home…read more Except, the fireplace ashes got taken out (not that I even cared about the ashes in the first place... :/ ) My home needed a *detailed* job. because I keep it so tidy and generally clean to begin with. A very very basic cleaning job was done... but it so incomplete that I couldn't even tell anyone had been there to clean- except that the toilet paper ends had been folded up in a hotel way / my child's bed was made. But even the dirty dishes and food my child had accumulated in her room was left in a pile on a chair in there. Window linings and exterior windows still are caked in dust, bugs, dirt ! That's the one thing I needed real help on, the one thing I specifically requested multiple times , in very clear details, to be done! And despite me specifically asking for detailed window cleaning included in the price of the clean... & being promised such. I paid this company THREE TIMES AS MUCH as much as I paid my usual cleaner. For this half-job on my new 3 bed 2 bath house in Fairfield, than what I paid for my 2 bed 1 bath place in South San Francisco. So , not much bigger place, living in a lower cost of living area, yet 3x the COST.. for worse job? I don't even know if the exorbitant flat price I paid included tip (or even decent pay) for those who cleaned my house. As a single mother of a developmentally delayed child working multiple jobs on a tight income , no time to deep clean things clean myself but busting my @$$ to keep it all together on my own... I feel grateful that someone else did something productive in this home other than me for once! But I'm also sad & irritated seeing my home is barely any cleaner than I left it for them, and, that I could've saved that money for things our family needs and done better on it myself. Which unfortunately I'll have to do next time.

    I had a move-out cleaning scheduled with this company and asked for a Certificate of Insurance…read more (COI) before the job. This is something I request from anyone working on my property to make sure both parties are covered in case of damage or injury. I work in property insurance, so this is a standard precaution I recommend to my own clients. I actually hired them in 2020 for a cleaning and it went fine, which is why I reached out again. This time, the company told me they had never been asked for a COI by a client before, and shortly after, they cancelled my appointment, saying they felt I was "setting them up." I was surprised by this reaction, as reputable service providers typically have liability insurance and can provide proof without issue. Because they refused to provide a COI and cancelled my booking, I cannot speak to the quality of their current work. However, I would caution other homeowners that if you want to ensure a vendor is insured, this may not be the right company for you.

    Sparkle & Shine Professional Cleaning - Before

    Sparkle & Shine Professional Cleaning

    (14 reviews)

    Regret to say that I have to update my review based off of other findings; previously, I did…read moremention the lack of cleaning on some window blinds/sills but my partner ended up finding more areas that were neglected. It turns out that most of our kitchen cabinets weren't cleaned so he ended up cleaning it himself (wasn't able to take photos because he didn't think of it at the time.) The most noticeable thing we've found thus far was our oven- we were going to use it until we found residue(?) of some sort; not sure if it was from the particular cleaning spray they used, though I know this wasn't missed at the time of service since I recall this being one of the first things they started to clean. We ended up cleaning this ourselves as well. Edit to add: the reason for this update a month later is because as a first time homeowner, newly moving in, we're slowly furnishing everything and settling in- which is why we're just finding these other things just now. This updated review isn't intended to deter any new customers, but more so to let future ones to look more thoroughly as I should have done. I know Sparkle & Shine is a newer company so there's always room for improvement. I still thank Lina & her staff, as she has always been nice and communicative from the start.

    I can't comment on the service because nobody showed up…read more Made a short notice appointment, which they were able to accommodate, I thought that was pretty cool. They were supposed to be there at 10am. I was at work and my wife texted me around 10:30 to make sure it was for today and it was 10am. I had her text the contact person (about an hour after they were supposed to have been there) and they said the person who was supposed to come was sick. Ok?? That's fine but when were you going to tell me?? Nobody called me, no message through Yelp. And they can't send anyone else until next week. No thanks. Our house is going on the market in three days and this kind of threw a wrench in the works. Luckily we found someone else to come tomorrow!

    Luz Toro Housekeeping - homecleaning - Updated May 2026

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