Perfect for our families coming in from out of town. Tony…read morecommunicated well and was on time for our arrival, even though our flight was delayed. He arrived early and made that our arrival of fun experience complete with floral leis. We ended up using him to transport us between hotels as well. He has affordable, convenient, reliable, communicative. I cannot say enough, great things about him, and look forward to using him many more times in the future.

Tony was incredible. Last minute call after another company cancelled last minute on me to drive…read moreour executives around the island during a conference. Tony said yes, had a payment link for deposit. Showed up on time, communicated transparently throughout entire process, and made an effort to be extra professional (holding a sign with our company name / opening doors / staying nearby for if priorities shifted). Again, incredible experience. Would HIGHLY recommend. Thank you again, Tony!!

We hired these people for 2 very important occasions:…read more 1) To pick up my future husband's elderly parents flying in from Canada. Being elderly and not frequent flyers, it was important for us to have them being met with a greeter that had their name and a lei greeting to offer a nice touch. They said their driver was nice, easily identifiable, and helped them with their luggage. Sweet. 2) Our wedding. We hired the Rolls Royce and Jason was our driver. The Rolls arrived on time and Jason was professionally dressed. The Rolls was able to fit me and 2 bridesmaids in the back (I didn't have a big puffy dress, just a fitted trumpet style with little train) and my Maid of Honor in the front. Although it had A/C, my MOH didn't feel much of the air sitting in the front seat and we spent most of the time fanning her to get the air moving. Jason was nice, was easy to talk to a bunch of girls, especially me, who was filled with anxiety and he tried to find the right radio station to calm my nerves. He waited for us during the ceremony, and then drove us all the way back to our reception in downtown Waikiki. It was a very pleasant experience and we loved riding in the Rolls, especially the time spent with my girls going there and then the alone time with my new-husband riding back. It was a great experience and would definitely recommend the Rolls to anyone looking for a unique touch to their wedding. http://www.yelp.com/biz_photos/cloud-9-limousine-honolulu?select=3TWfVTiUU6LX2qVk2_Km9A#V-VQluJ6ErVoiE9r8KEAyw http://www.yelp.com/biz_photos/cloud-9-limousine-honolulu?select=3TWfVTiUU6LX2qVk2_Km9A#3TWfVTiUU6LX2qVk2_Km9A

We booked Rolls Royce transportation services for our wedding day, from our ceremony (Paradise…read moreCove) location to reception (Moana Surfrider). All bookings require full upfront payment and a minimum of three hours charged. While we were reluctant to pay for the full fees upfront and did not require the car for three hours, given that we had always dreamed of having a Rolls Royce as part of our wedding, the website stated that it was the only one available on the island and we were promised 5-star service we moved forward. On our wedding day the Rolls Royce was incapable of transporting us to the reception. After several attempts to turn the car on and the car stopping in the middle of an intersection in front of oncoming traffic we requested that the driver turn around. As the car attempted to pull into the ceremony parking lot, it turned off again. We were on a strict time schedule, it was 87 degrees outside and we could not risk being unsafely stranded on a highway. As a result, we incurred further transportation fees and were not able to take photos at Ko'Olina or our reception venue. The next day I requested a full refund from the vendor, however he refused to provide a full refund stating that because we took photos in the parking lot that that carried a $187.50 "photo shoot fee" (a fee which was never discussed prior to entering the contract, within the contract or referenced on the company website). This experience is every bride's nightmare. We expected to receive 5-star transportation services and instead were provided with a faulty car, unprofessional customer service and hit with unreasonable fees. I would highly discourage any customer from booking Rolls Royce transportation services from this company, especially for a day as important as you wedding day - you only get one chance. I wish I had paid attention to the negative reviews.

Highly recommended!!…read more As an Executive Assistant, I have to book car services for my executive and her family. It can be hard when I'm basing a decision on research but came across this company and gave them a try and was so glad I did! My executive let me know what a smooth experience it was and how comfortable the SUVs were. I also added on the airport greeting service since her family had tons of luggage and it was well worth it. Jason (owner) is extremely professional, responsive and really on top of his bookings. And with everything going on with COVID, I appreciate how he makes his guests feel safe with the level of cleanliness with his fleet and drivers. Just and all around flawless experience and I will 100% use Jason and his company again for car service bookings in Oahu. This is my new go to here!!

Service was impeccable and professional. We called Royalty Hawaii with a last minute booking two…read moredays before for New Year's day super early in the morning. Recognizing that other drivers probably would not be able to make the trip, Jason took it upon himself to confirm he'd personally drive me and my family to the airport all the way from the north side of the island. The car was clean and well-stocked with bottled water. I cannot say enough good things and will certainly be using these services next time that I return to the island.

Called Friday for Saturday ride from Waikiki to airport. Snagged the last slot so definitely will…read morereserve a couple days earlier next time. Great communication. Email confirmation, text from driver morning of and again when he arrived at the hotel. We had a shuttle bus all to ourselves. It was clean, no odors, smooth ride, no crazy driving. Would def recommend and will use it next time we're in Oahu again. Cash price is lower, so plan that ahead of time!

5***** We've been using Go808 for several years now and have…read morenot been disappointed. First, e-mails are sent promptly at just about any hour. Information is confirmed along with flight number and all. Confirmation is made 2 days prior. This company will track your flight...it gives you peace of mind that they are watching and tracking your flight so they will adjust for delays (AND early arrivals, for that matter). Today we were picked up in a new Sienna and our driver, Rodney was great! Helped us with all of our luggage (8!!!) to our front lobby. What a great business

WARNING!! DO NOT GO THROUGH THIS COMPANY FOR A BOAT CHARTER!! Our boat didn't show on our wedding…read moreday (8/12) as promised and we still have yet to see the deposit refund!! I contacted Aaron via Yelp and he said that he could accommodate my request for a 24 pax boat from He'eia Kea pier to the Kaneohe sandbar and back for $1100. A rate that we'd regretfully find out was WAY TOO GOOD TO BE TRUE!! He sent me pictures to my personal email of the boat (Manibuka parked at the Ala Wai boat harbor). It looked decent so we set up a time to look at the boat. My husband and I met Aaron and the boat captain, Kutay Satiroglu on the boat. Kutay requested that we pay a deposit of half the balance ($550) to lock in our date. We paid him via PayPal to lock in our 8/12/18 date back in February. Kutay seemed like a really nice guy at the time and offered to take us out to see the Friday night fireworks when it came closer to our wedding date so we can get to know him a little better and how he handles his boat. We took him up on the offer about a month out to our wedding date and had a great Friday evening. The Saturday before our wedding, Kutay called my husband advising him that he had left Ala Wai boat harbor and that they were on their way to the East side of the island. Then the nightmare happened. Standing at He'eia Kea pier in my wedding dress with 24 of my closest friends and family at 8:30 in the morning, I don't see Kutay's boat. I call him and no answer. I called him about 10 more times with no luck. Apparently, Kutay had boat problems overnight and didn't bother to text my husband until till 8:19 the morning of the wedding when our pick-up time was at 8:30. Furthermore, he didn't even bother to ensure that he got a hold of one of us to advise what happened and just shut his phone off after he sent his text message. We didn't get Kutay's text message till the next day when we went tried to get a hold of him to ask him what happened. My husband called him and Kutay apologized for what happened and explained the situation. As frustrated as we were, we told him that we just wanted our money for the deposit back. He agreed that he would refund us within the next two days. Three weeks later, after we get back from our honeymoon, we still don't see a refund. We text Kutay and he advises that due to the recent hurricane, he took a hit and so now he'll pay us back when he's able to. My patience is completely gone at this point. I text him that this is completely unacceptable and that he needs to refund us immediately. At this point, we are nearly a month after the fact and still have yet to see the refund. As of today, no response from Kutay. I call Aaron, a couple days ago to advise him of the situation. He stated that he knew somewhat of the situation but didn't know the full details. Initially, he agreed that this was a very unfortunate event and that he'd refund the money on his behalf per our phone conversation if it came down to it. He said that he'd first try to get a hold of Kutay to find out what was going on. Aaron texts me back yesterday and says that Kutay told him the same story that I advised and that he would need two more weeks to obtain the funds for repayment. (Mind you, Kutay hasn't responded to any of our text messages). Absolutely unacceptable I tell Aaron. I hold him to his previous offer of paying us back on behalf of Kutay and he proceeds to tell me that the transaction was between Kutay and ourselves and that he merely just introduced us and has nothing to do with the transaction. He states that he was just trying to help us because he's a "kind person". I don't doubt that but that still leaves us with no deposit refund. I would have never found Kutay if Aaron's company, Lux Limo didn't advertise that they do boat charters on their Yelp site. On the other hand, we also rented a mini bus through Aaron for transportation to our reception site and back and that was absolutely excellent. But after the morning fiasco we had, we were just happy that our bus showed up.

Should be more like 0 stars. Kutay Satiraglu is a scam artist, make sure you dont put down a…read moredeposit. Booked months in advance for a special wedding day. Left Stranded us at the harbor the morning of. Come to findout, hes not a captain, idk if he even has a boat. Still trying to recover losses.

It's prom season and we wanted to make it EXTRA special for our kids! Premier Limousine Service…read morewas everything awesome! My son and friends said they felt like celebrities! Takako and Lance have amazing customer service and so prompt in answering all my questions. The limo is beautiful! The interior was so clean and fancy!! The kids were soooo excited. I felt the kids were safe and that made us moms feel really good. My son said the ride was really smooth too and Lance was really nice! Thank you sooo much! I want to do this again! I highly recommend them for all your needs!

My boyfriend and I decided to take a 5hr tour around the South/East Shores of the island for our…read moreanniversary during the pandemic. We found Premier and were shocked at how good the rates are. Best deal we found! The scenic drive was beautiful and relaxing! The driver, Lance was friendly, polite, clean, and knowledgeable of the surrounding areas. We were able to request stops and take our time where ever we went. He actually recommended a few spots as well! We brought our own bottle of sparkling wine and enjoyed our beverages with Hawaiian music in the background. It set the mood & tone perfectly for our little getaway tour. I would definitely recommend to everyone & I will be booking again soon when I return to my home, O'ahu.

First timer from Ewa Beach to the Airport. Cheaper than parking at the airport for 7 days, being…read moredropped off up front and not having to have to drag 6 luggage to our car after a long flight was fabulous! Our Alaska flight home 7a got cancelled, we got rebooked at 6:35p and delayed to 8:45p. Arrived home at 12midnight instead of the original 12noon and they were right there ready and waiting. I called to reserve 4 months ahead and was a little worried since I did not get any email confirmations or updates. When I called 2 days before our flight, they confirmed they had it and they were there to answer my multiple calls from Vegas with the numerous changes. Definitely using this every single time!

Highly recommend this service. Price is absolutely fair. Drivers are reliable and extremely…read morefriendly. We booked a round trip from Kaneohe to HNL and both drives were excellent. The drivers were incredibly friendly and were on-time. The communication was excellent. Honestly, it was a little odd that we didn't get a confirmation email. However, the drivers were on-time and knew exactly where to go for both trips. There were no questions, no mishaps, no complications. It's nice to have a reliable shuttle service to book end your trip!

I've used Johnny Cab for over a decade and their prompt service to the airport was excellent every…read moresingle time. I became spoiled that I was the only customer. Highly recommended.

We used Johnny Cab due to all the great Yelp reviews, but this review is really closer to 3.5…read morestars. Nonetheless, his service was fine, but there is definitely room for improvement and we used another taxi service for our last ride which was a much better experience. We prearranged for Johnny Cab to pick us up at the airport after our flight from OGG to HNL. Unfortunately, our short flight was almost an hour late, and his colleague, Wasa, waited patiently for us until we retrieved all our luggage. His car was on the older side, but Wasa was very patient and an excellent and safe driver. Since our flight arrived so late, it took us around an hour to get to our hotel in Waikiki since we had hit rush hour. Because of this, we of course gave Wasa a very decent tip, but he deserved it due to all the inconveniences our delayed flight created and his professionalism when driving. Because of this, we decided to use Johnny Cab again the next day when we needed a ride from our hotel in Waikiki to our new hotel in Ko Olina. This time we were picked up by Johnny, who graciously came 30 minutes earlier than our scheduled pick-up time at 1:15pm, per our request. Unfortunately, the things I didn't like so much about Johnny was that he drove a little aggressively, almost tailgating another driver. Albeit this driver was in the fast lane, it wasn't something I expected from someone who drives for a living, and we never said we were in any rush to get to our destination. He also got visibly angry at some jaywalkers. I get it, when I drive and people jaywalk and block my car, I get mad too, but I also don't drive patrons for a living. Finally, we tried to make conversation with him, but the vibe overall was really off. It's hard to explain and maybe our personalities didn't mesh, but it was reason enough where we decided not to use his services again for our final ride. The other tax company we used to take us on our final day from Ko Olina to HNL was much more professional. You can see my review of them as well. When booking with this new taxi company, we received an email and text confirmation right after we booked our appointment. We didn't get any type of confirmation from Johnny Cab. Also, with the other taxi company, we also received a link by text so we can track our driver when he was on our way to us. Finally, the morning we were about to leave (at around 5am - our pick-up time was at 6am), we received a final text confirmation that our driver was coming. He even came 30 minutes early. After using the other taxi service, who charged the exact same price as Johnny Cab, I definitely won't be using Johnny Cab again and would rather use a more established and reputable taxi company. I think Johnny Cab is just a 1 or 2 man show, while the other taxi company has a fleet of over 100 taxis. Maybe we just got a good driver for our other taxi company, but they just seemed more professional overall.