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    Luxury Spa

    3.8 (8 reviews)

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    My nails
    Carolyn G.

    My name is carolyn Blake i had an appointment at 2 o'clock at this establishmand the lady that was wearing the mask over her face, she was skinny, she was sitting next to the guy that normally works there and she did my nails. I don't know what her name is. She came up to me when I walked into this establishment and I showed her what kind of. Thing I wanted done to my nails.I wanted the cats eye everything was going great until I got home and my I noticed the tingling and a numbing sensation on my fingers when I took a shower, the water being warm, was burning my fingers. Now I don't know how in the world you cannot find That I didn't have an appointment cause I did. It was at 2 o'clock. I've been coming here for the past month so tell me that you can't find nothing you have a computer that shows that, but this time I'm very dissatisfied cause that has never happened to my fingers ever. And I spent $55 to have cat's eye.That's crazy

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    1 month ago

    I just visited here for Head Spa and Facial Combo. I think I died and went to heaven. It was wonderful. Will definitely go again.

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    Springbrook Wellness - Outside of the Springbrook Wellness building.

    Springbrook Wellness

    4.4(8 reviews)
    2.2 mi
    •$$

    I am in disbelief at the level of unprofessionalism and lack of integrity I experienced with this…read morebusiness. On 7/14, I booked a 90-minute prenatal massage for 7/20 at 2:45 p.m.--six days in advance. At 12:35 p.m. on the day of my appointment, just over two hours before I was scheduled to arrive, I received a phone call informing me that Suzanne Best had overbooked herself and would not be able to perform my prenatal massage. The employee told me someone had supposedly reached out to notify me earlier. That simply isn't true. I never received a phone call, voicemail, email, or text message. My appointment confirmation and reminder both came through email without issue. When I questioned it, I was sent a screenshot of a text they claimed had been sent. Not only did I never receive it, but it was allegedly sent at 3:30 p.m. the day before--less than 24 hours before my appointment. What was even more disappointing was that the call came with absolutely no attempt to make the situation right. There was no offer to reschedule, no discussion of a refund, no apology beyond a simple explanation that they had overbooked, and no gesture to compensate for the inconvenience. I had already arranged to leave work early for this appointment, so this last-minute cancellation wasted both my time and my work schedule. To make matters worse, this business asks customers to prepay a tip when booking--before the service has even been provided. It's incredibly frustrating to be asked to tip in advance when the business can't even honor the appointment it confirmed. I was told Suzanne is part of management and would contact me tomorrow. When I asked if there was another manager available to speak with today, I was told there wasn't. That raises another question: if Suzanne is unavailable because she's supposedly double-booked, why is there no manager available to address the issue with an affected customer? The phone call ended without any resolution or refund being offered. As someone who is 33 weeks pregnant, I specifically scheduled a prenatal massage to help with the physical discomforts of pregnancy. Having that appointment canceled just hours beforehand--with no real communication beforehand and no effort to make things right--showed a complete lack of professionalism, accountability, and consideration for a customer. I cannot recommend doing business with a company that treats its customers this way.

    I had Karen work with me today and it was at the top of my all time massages. She reviewed my form…read moreand prepared for my time. I got the entire hour focused on exactly what I asked for. Pressure was perfect and therapeutic. Highly recommend.

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    Springbrook Wellness - The infrared sauna room

    The infrared sauna room

    Springbrook Wellness - The waiting room at Springbrook Wellness. Who doesn't love free candy and beverages?

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    The waiting room at Springbrook Wellness. Who doesn't love free candy and beverages?

    Gemini Salon & Spa

    Gemini Salon & Spa

    3.5(39 reviews)
    1.9 mi
    •$$$

    I enjoy going to this salon to get my haircut and massages. Really enjoyed my haircuts from here!…read moreAlways friendly and helpful staff!! I had Hillary and Anna before and both have done a wonderful job styling my hair. My massage was very relaxing. They helped relieve any muscle pain I had. It was really worth it! They have Aveda products which I highly recommend trying them! This spa is worth going to and has a relaxing friendly atmosphere.

    If you value your hair, stay far away from Hilary aka Hilaria K. Montemayor-Quezarie, a Google…read moresearch will tell all thats needed to know about this person., had I known she is an alcoholic I would not have had her touch my hair.I went in for a simple trim with clear instructions and a picture for reference: I explicitly stated that I did not want to lose any length. ​Instead of listening, she took thinning shears to my hair and completely butchered it. What was supposed to be a light cleanup turned into a flat, lifeless mess with zero volume left. She destroyed the texture, ruined the shape, and took away all the life my hair had. It's an absolute disaster. A professional should know how to listen to a client and understand basic technique. Utterly disappointing and unacceptable. Despite this clear mutual understanding, the stylist disregarded the visual reference and cut off a significant amount of my hair, severely over-thinning the back layers and removing far more length than agreed upon. The final result did not resemble the reference picture and caused irreparable damage to my haircut, which will take months to grow out. ​When I contacted management at Gemini Salon & Spa to address this unacceptable result and request a refund for the poor service, they refused to offer a refund or resolve the issue satisfactorily. ​While I understand that hair services involve artistic discretion, failing to follow a clear visual agreement and causing severe physical damage to length and density constitutes a material failure to deliver the service agreed upon. Because the service provided was unacceptable and inconsistent with the pre-service consultation, I am requesting a full refund of $63.75

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    Gemini Salon & Spa - This is GEMINI salon in Kenosha work!!! Hair fried, color who knows, even tho I asked for platinum highlights and honey blonde lowlights!!!

    This is GEMINI salon in Kenosha work!!! Hair fried, color who knows, even tho I asked for platinum highlights and honey blonde lowlights!!!

    Gemini Salon & Spa
    Gemini Salon & Spa

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    China Thai Massage - What better way to give that gift than share that gift in our inviting Couples Massage Rooms...

    China Thai Massage

    4.0(24 reviews)
    1.6 mi
    •$$

    If I could give this a - star I would! I purchased a couples deep tissue massage and let me tell…read moreyou it was anything but deep tissue. I have never been to a massage where they don't use oil or lotion. They didn't even put music on until my husband had asked for them to put music on and on top of it the two ladies that were doing our massages were also running the place so they had exited our massage that we paid an hour for three times in total. I kid you not I had to ask the lady to go deeper because it felt like I was getting a horrible skin burn because she was just rubbing my skin. Both my husband and I did not enjoy our couples massage and I urge anybody to not come here. I had a horrible experience for my husband's birthday and it was because of this massage. We both work full-time and just wanted to enjoy a nice relaxing deep tissue massage and this was anything but that. They should not advertise a deep tissue massage if they are not going to give it that I'm highly convinced that they don't even wash their tables and they use the same products for every single person. That's if you ask them to use their products they Will not willingly put any type of oil or lotion on you without request so stupid the worst massage I have ever received in my entire life

    Nice welcome terrible service deep tissue means let me pat you can you give me more pressure no…read morelet me stretch your body. Can you give me more pressure .. sure pat pat your skin I will never go to a place that can't understand a little more pressure please 4x requesting for a $70 service.

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    China Thai Massage - The full body massage targets all the major areas of the body that are most subject to strain  and discomfort including the n...

    The full body massage targets all the major areas of the body that are most subject to strain and discomfort including the n...

    China Thai Massage - Off $5

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    China Thai Massage

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    Luxury Spa - spas - Updated October 2026

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