I had a great experience with GR Auto Gallery (Indy), especially working with Jack. He was…read moreextremely helpful and went out of his way to make my buying experience top notch. The car was even better than described, and the price was very fair. Since I was out of town and couldn't see the car in person, Jack even took the time to shoot a detailed video for me, which gave me a lot of confidence in the purchase. I truly appreciated the extra effort. Highly recommend GR Auto Gallery and ask for Jack!

From the owner: One of the best pre-owned dealers in the USA and always having a wide range of automobiles to…read morechoose from. Muscle, antique, collector, high-end, classic, rare, unique, retro & exotic.

Josh did a great job of explaining everything and answered all of my questions. Service was…read morepreformed in a timely manner.

I'm 60 yrs old and Troy Fox was an Amazing salesman and went above and beyond to get me in a…read morevehicle. I'm thinking about making a video on how easy it is to get approved even low credit scores. And I will refer him to anyone looking for a vehicle.

My initial experience with Excel was great. Personable, helpful, efficient. I worked with Al to buy…read moremy 2008 Ford F150 in February. On test driving it, the code for the catalytic converter was read at an AutoZone when the check engine light came on. Al assured me he'd take care of it ("Just a sensor issue, as it's had the cat replaced."). No code on my next test drive. Completed the sale quickly. A month later, the code was back. It has other issues, too, but I can accept that I bought an old truck and took on that responsibility. However, after several emails trying to get Excel to at least cover the expense of replacing the catalytic converter, they've stopped responding all together. My only real recourse is online reviews, letting other folks know they might not be working with folks who have their interests in mind. I have since found all tire pressure sensors are bad, there's a fuel system issue that I haven't diagnosed yet, there was an underpowered battery installed (a marine battery!?), truck doesn't start now--probably the starter--and the bed cross sills are rotting through, so I need the whole bed replaced. Or possibly a new truck, from a reputable dealer. Not Excel.

From the owner: At Excel Motors, we believe buying a vehicle should be a positive, transparent, and stress-free…read moreexperience. As a family-owned dealership, we take pride in treating every customer with honesty and respect. Our team goes above and beyond to understand your needs, guide you through the process, and ensure you drive away in a vehicle you feel confident and happy with.

Hand down best customer service around. We have been buying from this husband and wife owned…read morebusiness for more than 5 years. They have a great selection of reliable cars and take great care of us every time we are there. Treat us like family.

got a truck from them with a transmission that was under warranty transmission went out I took it…read moreto their shop to get it replaced convertor got stolen they replaced the whole exhaust without telling me didn't even tell me it got stolen shop thought they would get away with lying to me but replaced a bunch of other stuff without asking me and charged me for it and I told the owner of the car lot I was not paying for it since it was repair without consent and they proceeded to ag onto me because he had to buy another transmission because my truck was in the shop for more than 3 months because of warranty and tried putting that against me then that transmission went out he took it to a different shop and they couldn't even do the work right caused my transfer case to split in half which I had to pay for because they reversed my vacuum lines which caused it to be in 4wd without the light on (yes the light worked)... so please save yourself the headache DO NOT BUY ANYTHING FROM THIS POS CAR LOT

Purchase a new F350 Super Duty Lariat Tremor $90,000+. Had an awesome salesperson, Leo. On the…read moreway home from the dealership, we noticed air or noise on the driver side door seal and a few days later after that, the driver window would not go up. Also, noticed that the truck was wondering around on the road a little. When the salesperson did a follow up call with me, I told him about these issues. So, we set up an appointment for me to return it to get fixed. In the meantime, I received a customer satisfaction call from Ford Motor Company, 10 days after my purchase with about 250 to 300 miles on the truck. I told them my issues and that I was not happy with these issues, and that I would be taking the truck back to the dealer to get these issues fixed. So, I took it back to the dealership, with 588 miles on it. When I arrived to drop off my truck, there were several service writers sitting looking down, like please don't pick me. Finally, I walked up to one and asked if he would help me. I told him my issues, and he asked me if I had a ride because it was going to be a couple of days. Two days later I contacted them, and he said it was going to be another day. The next day, I got a text saying my truck was ready. At this time, I went to pick it up and they told me that I have a $175 bill to fix the alignment. I responded that I am not paying anything and told them this was the way it was when I drove it off the lot with 50 miles on it. So, after arguing with the service manager about the cost, I asked to speak to the general manager. "I was really tired of this whole issue at this point, and the general manager went down the same rabbit hole. Unfortunately, the wind noise is not fixed and now it will need to be returned to a different dealership. I have purchased several new vehicles in my lifetime and never had an issue with warranty issues being fixed. Also, the service department left muddy footprints in my new truck. I attached a picture and it is # 18 at the top, red truck with black floormats. Furthermore, this is the WORST experience every with a service department, after purchasing a new vehicle. You may want to think twice about this dealership. It seems like they want to squeeze every penny out of you and argue about warranty work as well as trash your vehicle. I WISH I COULD GIVE THEM A NEGATIVE STAR RATING!!! I plan on contacting Ford Corporate directly to get my issues resolved.

This place is PURE trash ..... prices of cars are stupid high and completely marked up ... then…read morethey said there is negotiation room on the vehicle .... There is NONE .... They came down $600 on a vehicle that was marked $3,000 over KBB ... ...NOT to mention the sales rep. Reeked of absolutely weed .... Don't waste your time .... NEVER AGAIN with this place ... not a soul in the place to buy a car !!!! Prolly cuz their ...... Reputation sucks so bad!!

Friendly service and competitive pricing make them our go to place for window tinting. We've had…read moreat least 4 vehicles done by them and always beautiful work at the best rate around.

Wednesday, October 15, 2025 I arrived at this place and the…read moreworkers were all outside smoking. I had a partial tint done to my front windshield, after I got my car back and I got in it, I noticed a razor blade in my cup holder that was laying on its side. The inside of the car was very dirty, the dashboard had a bunch of water spots, I sat in my car and noticed stuff on my radio that was never there before. The chemicals they used tore off some of the film on my touch screen radio. I noticed this and went in, one of the workers came out with some cleaner, he told me to talk to the owner. I talked to the owner and the owner said that it was wear and tear because my vehicle is a 2013 but it wasn't there when I took it in. They showed me a video of them putting a drape over the stereo then I requested to see the video of the removal of the old tint on my windshield and I haven't received it. I asked for my money back and the owners are insisting that it isn't their fault and they told me to google why the spots were on my radio. Like just own up to your mistake and on top of that one of the workers told me that the owners decided that they wouldn't give me my money back because "they aren't responsible." The damage wasn't there before so my radio didn't magically wear in a hour timespan. They are very rude and unprofessional and unwilling to help. I highly don't recommend going to this place, it is a waste of money and time.

I would like to thank Holly in the Service Department for providing great customer service. I went…read morein without an appointment. I expected to wait a specific amount of time. I ended up waiting longer than expected. Holly thanked me for my patience and provided an accommodation I did not expect.

Me and my dad went to York to look at a ford flex we were promised by the salesman that the broken…read morerearview mirror would be fixed if we purchased the vehicle the GM said no going above the word of the salesman not fixing the mirror we still bought the vehicle and it was a major mistake the car turned out to be a total lemon needing thousands in repairs including electrical broken parts were zip tied nonstop noises coming inside the vehicle a broken seatbelt broken rearview mirror broken turn signal switch the car tried driving forward she at a stop sign with foot on the break transmission slipping it's trash they took advantage of us and when letting the dealership know they would not offer to trade it back in for another vehicle because they knew it was trash a total lemon stay away from York

Scammers. My son thought he was getting a car from here (even though I told him not to) only to…read morefind out 1 month later from the bank that they were getting sued so they didn't send the rest of the paperwork for his loan or title to the bmv. Shortly afterwards he received bankruptcy papers in the mail from them so they knew they were filing whilst taking peoples money!!! Run far away from this place and the owners.

Love my Murano!! Thank you guys! They have so many variety of different cars, You can definitely…read morefind the car that you want for a great deal. The stuff is very helpful and i would highly recommended it

This past weekend I went to Stoops to look at one car and left with one I never had in my radar!…read morePhilip Brown was the only salesman to come out and check on me after I had been there for at least 15 minutes. He was kind, knowledgeable, straightforward, and such a great help! Just when I thought I was just going to skim through a couple of cars, he brought the Equinox to my attention. He wasn't at all pushy, but said he's sure they could get the payments in my range, and he was correct. I went home, and was back about an hour later ready to buy. If I'm in the business to purchase another car in the future, I will be seeing Phillip first! Thank you again, Phillip and Stoops Buick GMC

Stoops Buick GMC was one of the most unprofessional dealership experiences I've had…read more I'm based in Dallas and was purchasing a high-end used vehicle from their Indianapolis location. I put down a $1,000 deposit to hold the car while I completed a pre-purchase inspection. I paid for the inspection and sent a mechanic to the dealership. I told them I needed to speak with the inspector and would confirm everything the next day. The inspection came back positive, so I immediately bought a plane ticket to fly up and pick up the vehicle. That same day, after I emailed them my plan and timing, they replied that they had sold the car to someone else and were refunding my deposit. There was no heads-up, no call, and no "we have another buyer, you need to finalize by X time." Just an email saying it was sold. As a result, I'm now out $786 for the plane ticket and the inspection with no remedy. A deposit should actually hold the car, not hold it until someone else walks in the door. I would not do business with Stoops Buick GMC again.

Absolutely the best! Will was fast, the price was more than fair, and he actually saved us from…read moredoing a more expensive repair! We had been told by a couple people that my son's car needed a new starter - Will easily identified a battery terminal issue after a quick diagnostic. Within a couple minutes, Will knew what the issue was, and we were able to go down to the auto parts store and purchase everything we needed for under $20. He was able to get the car running in less than an hour and went above and beyond to make modifications to one part I bought (battery bracket) because the store didn't have the exact type we needed. Will's work was pristine. I cannot say enough about how great of an experience this was. He is also very kind and pleasant! Additionally, I would like to note that he performed all repairs that were requested, he arrived within 25 minutes of my call, on a Sunday, in the snow, and had everything done within an hour (part of this hour was him waiting on my trip to the auto parts store!). This will be the only person I call for any mechanic needs. I've shared his contact info with my family and recommend him to everyone! I've dealt with several mobile mechanics in the Indy area and can say Will is obviously and by far the most knowledgeable, honest, and gets straight to the resolution of the issue. Thank you so much, I feel better knowing my son's car is working -- and that he can call you if he runs into any other problems. :)

Son needed his car diagnosed and fixed. He came out and said it was the alternator, then the PCM,…read morethen said he could bypass it for cheaper... 1400 dollars later it ran for one day. One day and 1400... would not offer any sort of refund. Ridiculous