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    Luxury Auto Depot

    3.7 (6 reviews)
    Closed Closed

    Services - Luxury Auto Depot

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    18 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

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    Excel Motors

    Excel Motors

    1.0
    (1 review)

    My initial experience with Excel was great. Personable, helpful, efficient. I worked with Al to buy…read moremy 2008 Ford F150 in February. On test driving it, the code for the catalytic converter was read at an AutoZone when the check engine light came on. Al assured me he'd take care of it ("Just a sensor issue, as it's had the cat replaced."). No code on my next test drive. Completed the sale quickly. A month later, the code was back. It has other issues, too, but I can accept that I bought an old truck and took on that responsibility. However, after several emails trying to get Excel to at least cover the expense of replacing the catalytic converter, they've stopped responding all together. My only real recourse is online reviews, letting other folks know they might not be working with folks who have their interests in mind. I have since found all tire pressure sensors are bad, there's a fuel system issue that I haven't diagnosed yet, there was an underpowered battery installed (a marine battery!?), truck doesn't start now--probably the starter--and the bed cross sills are rotting through, so I need the whole bed replaced. Or possibly a new truck, from a reputable dealer. Not Excel.

    From the owner: At Excel Motors, we believe buying a vehicle should be a positive, transparent, and stress-free…read moreexperience. As a family-owned dealership, we take pride in treating every customer with honesty and respect. Our team goes above and beyond to understand your needs, guide you through the process, and ensure you drive away in a vehicle you feel confident and happy with.

    Andy Mohr Ford

    Andy Mohr Ford

    2.0
    (211 reviews)

    Purchase a new F350 Super Duty Lariat Tremor $90,000+. Had an awesome salesperson, Leo. On the…read moreway home from the dealership, we noticed air or noise on the driver side door seal and a few days later after that, the driver window would not go up. Also, noticed that the truck was wondering around on the road a little. When the salesperson did a follow up call with me, I told him about these issues. So, we set up an appointment for me to return it to get fixed. In the meantime, I received a customer satisfaction call from Ford Motor Company, 10 days after my purchase with about 250 to 300 miles on the truck. I told them my issues and that I was not happy with these issues, and that I would be taking the truck back to the dealer to get these issues fixed. So, I took it back to the dealership, with 588 miles on it. When I arrived to drop off my truck, there were several service writers sitting looking down, like please don't pick me. Finally, I walked up to one and asked if he would help me. I told him my issues, and he asked me if I had a ride because it was going to be a couple of days. Two days later I contacted them, and he said it was going to be another day. The next day, I got a text saying my truck was ready. At this time, I went to pick it up and they told me that I have a $175 bill to fix the alignment. I responded that I am not paying anything and told them this was the way it was when I drove it off the lot with 50 miles on it. So, after arguing with the service manager about the cost, I asked to speak to the general manager. "I was really tired of this whole issue at this point, and the general manager went down the same rabbit hole. Unfortunately, the wind noise is not fixed and now it will need to be returned to a different dealership. I have purchased several new vehicles in my lifetime and never had an issue with warranty issues being fixed. Also, the service department left muddy footprints in my new truck. I attached a picture and it is # 18 at the top, red truck with black floormats. Furthermore, this is the WORST experience every with a service department, after purchasing a new vehicle. You may want to think twice about this dealership. It seems like they want to squeeze every penny out of you and argue about warranty work as well as trash your vehicle. I WISH I COULD GIVE THEM A NEGATIVE STAR RATING!!! I plan on contacting Ford Corporate directly to get my issues resolved.

    This place is PURE trash ..... prices of cars are stupid high and completely marked up ... then…read morethey said there is negotiation room on the vehicle .... There is NONE .... They came down $600 on a vehicle that was marked $3,000 over KBB ... ...NOT to mention the sales rep. Reeked of absolutely weed .... Don't waste your time .... NEVER AGAIN with this place ... not a soul in the place to buy a car !!!! Prolly cuz their ...... Reputation sucks so bad!!

    Stoops Buick GMC

    Stoops Buick GMC

    3.4
    (47 reviews)

    This past weekend I went to Stoops to look at one car and left with one I never had in my radar!…read morePhilip Brown was the only salesman to come out and check on me after I had been there for at least 15 minutes. He was kind, knowledgeable, straightforward, and such a great help! Just when I thought I was just going to skim through a couple of cars, he brought the Equinox to my attention. He wasn't at all pushy, but said he's sure they could get the payments in my range, and he was correct. I went home, and was back about an hour later ready to buy. If I'm in the business to purchase another car in the future, I will be seeing Phillip first! Thank you again, Phillip and Stoops Buick GMC

    Stoops Buick GMC was one of the most unprofessional dealership experiences I've had…read more I'm based in Dallas and was purchasing a high-end used vehicle from their Indianapolis location. I put down a $1,000 deposit to hold the car while I completed a pre-purchase inspection. I paid for the inspection and sent a mechanic to the dealership. I told them I needed to speak with the inspector and would confirm everything the next day. The inspection came back positive, so I immediately bought a plane ticket to fly up and pick up the vehicle. That same day, after I emailed them my plan and timing, they replied that they had sold the car to someone else and were refunding my deposit. There was no heads-up, no call, and no "we have another buyer, you need to finalize by X time." Just an email saying it was sold. As a result, I'm now out $786 for the plane ticket and the inspection with no remedy. A deposit should actually hold the car, not hold it until someone else walks in the door. I would not do business with Stoops Buick GMC again.

    Luxury Auto Depot - autorepair - Updated July 2026

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