These people really stand behind their products. I have ordered products multiple times over the…read moreyears and never had a problem with their marble. However, this time the Carrara was beautiful, but there was an issue with cracks in the other marble I ordered. They promptly made it right. Thank you for the great customer service.

This place is the best hidden secret if you are a marble lover like myself. I have purchased from…read morethem previously several years ago for a bathroom remodel we did and was happy with not only the pricing but the quality of the stone. Fast forward to our current project where we have purchased all of our marble backsplash and shower tiles from The Builder Depot. I have spoken with their customer service a number of times before ordering and they have always been super friendly and helpful. I even ordered sample of tiles we were considering before making the big purchase, and I can't stress enough how important that is to see a sample of the actual product before committing to it. I've had a total of 3 freight shipments delivered at various times during our project and everything went well. The tiles were packaged and protected with very minimal (if any) damage during transit all the way to California. I'm not done with the project yet but am happy with what has been installed so far. I can never go back to getting any marble tiles from the big box stores with their pricing and inconsistent quality. I'm a happy customer!

We went through a contractor who uses Legacy. We were renovating our master bath. We went to the…read moreshowroom where we had a dedicated professional work with us. We picked out what we wanted, quartz and a couple of days later once our vanity was installed, Legacy came over and took exact measurements and about 10 days later they installed the countertop. They did a great job! We love the new countertop and plan to do our kitchen sometime in the future. We will return to Legacy.

We love our countertops! A huge thank you to Kamila and her team for making that happen. We were…read morevery picky and nervous to spend the money for a Quartz countertop so there were a lot of back & forths but Kamila was always there to answer our questions. She even set us up with suppliers to go see the pieces in person. (one actually came to meet us on a Saturday morning early). When the time came to install, the guys did a really good job. There were a few minor issues that she arranged to have repaired within a few days. That team was also amazing and did everything to make sure we were happy with the final results! We love the finished product and would recommend Legacy Countertops for sure!! Thank you Kamila and Team! Photos to come when we're finished with the cabinets...

We wanted to support a local business when purchasing stone for our kitchen island and had a great…read moreexperience with Creative Stone! Kim was our main contact from the start and answered all of our questions along the way. We avoided the service fee by paying with a check and we liked that we didn't have to purchase anything extra for the slab, just what we needed. Delivery and install day was quick and seamless! Thanks again Kim and the Creative Stone team.

I worked with Creative Stone and a few projects and the result always exceeded any expectations -…read moreloved the whole experience - from initial consultation for the selection of the stone to the execution!

I had a great experience with Quartz Depot! The quartz countertop is excellent quality with the…read morebest price. and I'm very impressed with the precision of the cutting. Their service was outstanding from start to finish--professional, responsive, and attentive to details. They always responded quickly to my questions and made the whole process smooth and easy. I highly recommend Quartz Depot to anyone looking for high-quality quartz and excellent customer service!

We needed a countertop for our damaged west elm dresser and the Quartz Depot sold us a beautiful…read morepiece of quartz at an amazing price and quickly prepared it according to our requirements! Very friendly people, great selection and great service! Highly recommend!

Stopped in on a Saturday and despite its hours showing a later close time, the warehouse had closed…read moreearly. The fabricator was very nice and spoke with us.

Maria was super helpful and their prices and installation were awesome! They were fast and helped…read moreme pick out the perfect quartz for me. The whole experience was painless.

Absolute best experience from the initial contact to the completed job! Shanta was fabulous to work…read morewith, she listened and went above and beyond on every detail! We needed the job done quickly and she not only made sure it was done quick, it was done right and stayed on budget! Highly highly recommend Shanta for any of your cabinet and countertop needs! I would give 10 stars if I could!

IF YOU DON'T KNOW YOUR PRODUCT, PERHAPS YOU ARE IN THE WRONG BUSINESS!…read more I overhear a conversation that my husband is having with one of the salesman and it is not going well. My husband asks about the weight capacity of their cabinets and the guy steps away to ask a colleague, (strike 1, he should know this). He then comes back and says 20 lbs when the standard is 70 lbs, so there is a problem here because either he thinks we are stupid and don't know the difference, he only pretended to ask the question or their cabinets are really that cheap, pick one. (Strike 2, just pathetic). He then asks why this even matters (Strike 3, ignorance and incompetence will never win my business). Despite this display of incompetence, my husband insists that we stop by the store while we were in the area. Okay, no problem because I made it clear that they were a non-factor for real. As we walk in, I notice that they have the exact same showroom that they had almost two years ago. Now it just looks dark, dated and off trend. As soon as I touch the cabinet door, I can feel the cheapness because these doors are obviously not framed, (for stability and structure), and are very flimsy. The shelves are equally flimsy and when you move the various components who can hear the cheapness as well. Just do your homework and make sure you know what constitutes quality and know what questions to ask. If you know more than the sales person or if they are not able to answer basic questions regarding industry standards, keep looking.

We spent A LOT of money with this company for a lot of countertops on our new build. Lots of…read moreproblems with the install that were originally jointly caused by Granite & Marble Solutions and our builder, and the owner did the right thing at that time. Subsequently with seeing even more install issues that are solely on Granite & Marble Solutions, they are completely unresponsive and keep kicking the can down the road. Very bad customer service. Pretty clear that they just hope I will go away. It's been very disappointing to have spent the money we did and have all the install issues which permanently impact the quality and look of the stone. I've waited a long time to post a review hoping they would come to the table.

The installation crew was fantastic. Very respectful of our home. Cheery. Great at communication…read more I would have given them five stars if only the communication with the salesperson was more engaged. I am very happy with my remnant selection for our bathrooms and plan to return to have our kitchen done.

Fast and low pressure estimate, the salesperson was super knowledgeable. They were very patient…read morewith my picky husband as he changed his mind multiple times throughout the process . Our project was completed quickly and I've already recommended this company to my neighbors. We love our new floors!!

Our experience with Ridgeline started out great- We set up a…read moresame-day appointment with a very knowledgeable salesman, who helped us make an informed decision about materials and design. Because we are teachers, it was important that the work was completed during the summer, before we had to head back to work.  We were told, no problem, that the whole process would take 1-2 days tops, and it would be completed in the next 2 weeks. After 2 long, frustrating months, the work was finally completed, and we would not recommend this company to anyone. Here are the issues we faced: -Materials were not delivered when they were supposed to be. -On multiple occasions, we were told people were coming to do work, but then they wouldn't come, and even when we called/texted to see what was going on, we wouldn't hear back for a few days.   -The work was not completed in 1-2 days.  They had to come 3 different days to demolish/install, and another 3 days to fix the shotty work that was completed previously. -They ruined our ceiling and window frame and left it like it was our problem to fix. -The caulking was sloppy and even had a huge glob inside the shower that wasn't smoothed out. -The shave bar was installed an inch off the floor, so we had to have another one installed above it, so it actually served a purpose. -Water sprayed out all over the floor when it was "finished" because they forgot to add the rubber strips that keep the water from spraying out below the doors. While we understand that materials are sometimes delayed and beyond the company's control, the lack of communication and sloppy work that was completed was shocking with all the positive reviews we read before using the company.   This company did recognize our ridiculous experience and gave us a whopping 5% discount, but that barely made a dent in the thousands we paid for a new shower.