We hired them to clean a rental property after being vacated by the tenant. Several issues:…read more 1) they said they would be there between 9 and 10. At 10 we were still waiting. When I texted at 10:06 they said they'd be there in 10 minutes. At 10:30 they said they are arriving now. Finally arrived at 10:50. Wasted 2 hours of our time 2) their system is extremely irritating with excessive texts, reminders, and emails warnings of extra fees (parking etc) if you don't do this or that. We got over a dozen unnecessary messages 3) when they arrived we were surprised to hear how many things were 'extra'. Shame on us for not reading the agreement carefully, but we'd had services before and they didn't charge extra for blinds, bathroom cupboards, kitchen cupboards, the blinds dusting, refrigerator etc. 4) after all that the service itself was mediocre. We had to redo the stove top and kitchen sink and the face of the appliances. They took our roll of paper towels we had in the kitchen. Countertops were not to our standard. The dispatcher tried to help and was sympathetic and offered a small discount, but I'd have far rather paid full price and saved 2 hours and not had to spend time later finishing the job. Would not use them again.

I WFH and in my prior state had regular housekeeping services. This is the fifth company I've tried…read moresince moving to AZ and at 8:32am for an 8-9 arrival, was told the single person assigned is sick. When working from home we take GREAT measure to prepare not only our home but our work and conference schedules. This late notice when I've been up since four am to ready is disheartening. Hoping that the other reviews can assist the Yelpers as regretfully, I cannot. Three stars for their communication and scheduling system but unable to comment on their actual cleaning service.

B.AM Cleaning Company was very helpful with our move-out clean. 100%. They paid attention to all…read moredetails in out Mesa move out, we we so impressed we hired them to do our move in cleaning in Scottsdale. Big thanks to B.A.M cleaning.

From the owner: B.A.M Cleaning Company LLC is committed to delivering consistent, professional cleaning solutions…read morethat exceed industry standards. Our mission is to help businesses thrive in clean, safe, and presentable environments while fostering long-term partnerships based on trust and performance.#Phoenixcleaning#commericalcleaning#postconstructioncleaning#maintencecleaning#gilbert#mesa#cleaningnearme “B.A.M Means Business”

Great service, sincere business practices. I have been very pleased with this company, willing to…read morenegociate a reasonable service and rate for my small business and then providing consistent quality over a long period of time.

Absolutely impeccable service! Quick response to phone call. Scheduled my cleaning right away. They…read morearrived promptly and did a fantastic job. The whole office looks and smells amazing!! Thank you!!   I 100% recommended anyone looking for a quality job, this is the company to use!

Called to try to get them to come out for a free estimate for our commercial offices and was hung…read moreup twice by a guy who I'm assuming is the business owner. The first time I called he answered with just a "Hello" so I asked if I was calling The Fresh Sweep and he responded with "Who's this?". I told him I just wanted to make sure I was calling The Fresh Sweep and not dialed the wrong number and he hung up on me. I called back again and he said the called had dropped. I explained we needed cleaning services for 1-2-month period while our current company took care of some personal matters and he said he didn't understand what I was needing. I explained again and asked if I needed to talk to some else about this and he hung up on me again. If this is the kind of customer service they provide we definitely don't want a business relationship with them.

They do such a great job and offer more than competitive pricing while accommodating last minute…read moreneeds -- Highly recommend.

Super fast at responding and was so accommodating to my busy schedule. I requested a deep clean and…read morethat is exactly what I got! This business was professional, detail oriented, and very kind! Absolutely loved coming home to a clean home by Millan Luxury Cleaning! Also, competitive pricing that was worth every penny. Could not recommend enough!!!

I had about 3 large hampers full of clothes from my household and didn't know where to start, Ivan…read moretook it away and within hours it was back and fresh & folded. Very affordable and super easy to set up, would recommend!

Mopheads is a reliable, valued partner in maintaining high standards for our community. The…read morepersonnel assigned to keep our property tidy show up on time and work hard, taking pride in what they do, and doing it with a smile. Likewise, our account manager Will Scholz is friendly and responsive -- and best of all, he supports his team so they can continue to do a great job for Mopheads clients. We really appreciate them!

The MopHeads team is fantastic! They are quick to respond, always professional and follow through…read moreuntil the job gets done. We work with them both as a cleaning and maintenance team and I would not hesitate to refer them to anyone.

Yulia was amazing!! Very thorough and stayed until everything was complete. She was very…read morerespectful and listened to our direction. I will be using her in the future! Thank you, Yulia! One person was not enough for this job. The workload required at least two people, which made the process inefficient and overly long. It was also concerning that she worked 8 hours straight without breaks. Better staffing is needed for jobs of this size.

Worked with them for 3 days. Advised I have tenants who have moved out and need move out clean…read more After walk thru, I advised it's very bad. They need a crew. The entire time I was assured no issues. Single cleaning person showed up and said she can't do it alone: was told it was an easy job. (Lie) Do not book if you need honestly integrity and a job done on a timeline. Let's be clear! I shared with owner via text all required work. It was never shared with her single cleaning person!