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    7 years ago

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    KaCy J Salon

    KaCy J Salon

    4.1
    (13 reviews)

    Sarah is fantastic and always does a great job! Love going to this salon. Have been going to her…read morefor years now!

    I'm choosing to forgive the offense, but due to the fact that I chose this salon solely because of…read moreits high star reviews I feel convicted to share my experience so someone else doesn't have to endure this dishonest representation of skills or suffer the poor customer service and general lack of care. For context I called to schedule my first hair cut after 2 years battling cancer and 20 rounds of chemo. I specifically asked for someone who specialized in short haircuts/chemo hair and was assured I was in good hands. I communicated that I have been a full time performer for over 15 years and frequently have to be on stage or infront of cameras. I also explained I was wanting my hair shaped so it looked more presentable for an Air Force event. This salon left me feeling more robbed of my femininity, looks, and confidence than cancer or chemo ever did. The email exchange is with the salon owner after we spoke on the phone a little before 3 PM and I explained the situation. While she did apologize, there was a defensive, short tone on the phone. I'm including both of my emails as well as her response after they were already closed. She knew this was time sensitive and that we were leaving town early the next morning. 3 hours and end of business day passed with no follow up or solution. Google is free. I will say Lynne who I initially explained the situation to had a much kinder and compassionate demeanor than the others. Also, stress reduction is crucial for a cancer patient's health and recovery. This experience literally impacted my health as you can see in my monitor's analysis for the day. I will let the photos speak for themselves...

    Chic Nails And Spa

    Chic Nails And Spa

    3.2
    (38 reviews)
    $

    Our first time here and we were pleasantly surprised walking in. The salon is lovely,…read morewe'll-decorated and we were promptly greeted. We checked in for our appointments and even though they were at 12 & 12:45 they got us both started ASAP. My technician, the niece of the owners was amazing, gentle and did a great job. The only reason I give 4 stars is that my daughter showed her technician a picture of coffin shaped nails and came out with them super squared and she has abrasions on several fingers. When i asked her about that she said the technician was very rough and hurt her. I asked her if she spoke up and she said she was scared to. That's some of her being 15 I'm sure (& I was at another table) but it's also important for the artist to recognize if a client may be younger or shy and make sure they're getting a quality experience and what they want / have asked for. These are her nails for her 16th birthday present. The owner was SUPER sweet & when she found out it was our birthdays gave us each a sweet little gift! We'll definitely come back again, just probably ask for a different technician for my daughter.

    I am writing this review because people deserve to know about the experience I had at Chic Nails…read moreand Spa. While I was getting a pedicure, a mother came in with her young daughter to get a manicure and pedicure. The little girl was white. The owner began talking about how beautiful the little girl was. Then the conversation changed, and she said that when "other kids" come in, they are loud and disruptive. My friend responded that all children can be loud sometimes. The owner then said, "No, only Black kids," and went on to say they are "ghetto" and that she tells her employees to work on them quickly and get them out of the salon because they disturb her wealthy clients. I am Puerto Rican, and my husband is Black. My family is multicultural. Hearing the owner make those comments left me shocked and speechless. I froze and decided to leave because I couldn't believe what I had just heard. I had planned to return and confront the owner, but I had to travel the following day and wasn't able to. I will never return to Chic Nails and Spa. If you are Black, Hispanic, or anyone who believes every customer deserves to be treated with dignity and respect, I encourage you to consider spending your money elsewhere. In my experience, no business that expresses racist views deserves the support of the community.

    Luxe Spa - eyelashservice - Updated August 2026

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