Buyer Beware - Bait and Switch:…read more I was looking for a place to get highlights in my hair. There is a salon close to my home. When I stopped in on a Wednesday afternoon, I was told partial highlights would be 95.00 and I made an appointment for that Saturday. When I got home I told my husband I had made an appointment. He asked if it was Bishop's Salon. He mentioned our neighbor went there and liked the salon. I called Bishop's and asked how much the cost was to do partial highlights. The woman I spoke with said highlights done by the associate would be $90, or an appointment with the owner would be 140.00 because of her experience. I made an appointment with the associate and I then canceled the first appointment I made with the first Salon. I arrived for my appointment at Bishop's at 9 and Zaynab took me back right away. She did a nice job and the highlights looked good. As I was checking out, a woman named Frederica, said the total was $150.00. I let her know that when I booked the appointment they quoted me $90.00 with Zaynab or $140.00 with the owner, Mitzi. Frederica told me $90.00 was for color, not partial highlights (although I specifically requested partial highlights when I called to ask the price). I paid it since the work was done and there was no price list in the shop to refer to, only my telephone conversation. When I got home I told my husband about the change it price, we decided to go back and speak with the owner. The girl that checked me out was at the counter and I asked her to explain the $60 price difference again to the two of us. She said it was for color, not highlights. I asked to speak to the owner. When Mitzi came to the counter, I explained that I was quoted $90.00 and that I canceled the appointment with the other Salon because the prices quoted were close. She said: "No one at Bishop's would have said that." and asked "Don't you I think that $140 was a fair price?" I told her she could charge whatever she wanted, but I was quoted $90.00. Mitzi said, "I don't believe you." At that point we left the salon, there would have been no point in further discussion since she essentially called me a liar. If they would have quoted me 140.00 for the partial highlights, I would have just kept the appointment at the first salon. Zaynab did a fine job with the highlights of my hair. My complaints are with the price charged vs what i was quoted and secondly the rude way I was treated when discussing the situation with the owner.

I am not a current customer, however I was for 6 or 7 years..Since then I have lived in Utah and…read morecurrently Pompano Beach Fl. They do ok work but way too pricy and last appointment I made..... my stylist was out sick so they got someone in training to do my hair while someone "supervised" that was crap. No supervision and my highlights and cut was crap, but I still got charged for a professional to do my hair not someone in training. The main reason I am writing is we are moving back and I will NOT go back to Bishops. NOW HERE IS THE REAL KICKER!!! I worked at City LImits Cafe and several people from Bishop's ordered food and wanted it delivered. No problem. I had to use my after work time my car my gas to deliver their food and not one of them tipped me. Not even a dollar or a penny, but they sure do want their tips. Selfish people!!!!!

Absolutely beautiful salon and the most perfect location in downtown Franklin!…read more It was my first visit and I was seeing Brooklyn. I'll note I was looking for a haircut, grey coverage on roots and a partial highlight on ends. She could not be more sweet and kind! Did a wonderful job on haircut itself! That said, color was not good. Roots were light, warm, brassy.... Everything I did not want. That said, she owned it and apologized knowing she messed up. I was going to come back as she offered to fix. But when I did my hair for the first time since my appointment, I noticed she didn't cover my grays properly, lots still showing on the sides. Between those two mistakes I just didn't trust to come back again. I know she will be amazing the more experience she gets under her belt, but I just can't have my head be the guinea pig after a few mistakes already. I do recommend her for cuts and blowouts as nearly perfect, but if speaking for my experience only... more practice needed on color before I would recommend that. Salon overall is great! 3 stars and not less as she did own the mistakes and offered to try and fix.

I just had my haircut by Richard Dion. He did an incredible job! He is a true master hairstylist…read morewho gave me a very precise and gorgeous bob. Richard was really invested in making sure that I was happy. I feel so grateful to have finally found someone in Franklin that can cut hair like the talented stylists in LA and London where I used to live.

Went in for cut, highlights and low lights. My hair is a bob with bangs I cut myself ( yes needed…read morehelp!). Also had over processed blonde on most of my hair. Jaclyn J. did such an amazing job! She brightened the blonde around my face and added low lights. I've never been able to get low lights added that looked blended. She nailed it! Definitely rec'd Jaclyn - she is a pro for blondes! Can't wait for my next appointment!

I cannot recommend Jaclyn Gortner enough. She absolutely nailed my cut and color--better than I…read moreeven pictured. She has an incredible eye for detail, gives honest advice, explains each step and makes sure you leave with hair that fits your style and lifestyle. The salon is beautiful, clean, welcoming, and has lots of parking!!! Jaclyn is so easy to talk to, and honestly she's the best stylist I've been to in California and Tennessee combined. (I'm REALLY picky about my hair) If you want a stylist who consistently delivers beautiful results, run don't walk. (Pro note- She just moved to town and honestly if you don't get on her books now, good luck once everyone else goes to her and she's booked all the time.....thank me later)

OMG! Best In the business!! I've been seeing Kate B. for a few years now - anything from trims to…read morehighlights to extensions and everything in between! Easy to set up appointments, super accommodating, and amazing results! I'll never let anyone/another salon touch my head ever again! Love this group!

Another five star review for Melted salon. This time in particular, I want to highlight Kate. I…read morelove booking Kate for a blowout and style, especially prior to a vacation, event, holiday, or other important day. Kate's blowout leaves my hair looking amazing for days on end, and she goes above and beyond with her customer service and professionalism. No matter how many times I see her, she always provides a five star treatment. I'm so grateful to have Kate do my hair, and am so happy that she is at Melted salon in Franklin!

I have been a client of Classic Hair Studio for two years. Since being a client, my hair is…read morehealthier and longer than it has ever been. Dennika is very professional, knowledgable, and personable. I enjoy the ease of online appointment scheduling, and the luxury of being the only client present during my appointment time. I highly recommend CHS!

Denikka is part of my glam squad! Seriously though this girl is a wizard of hair. I've never had so…read moremany compliments since I started getting extensions with denikka. Perfect glamorous hair is important in the world of women's bikini bodybuilding and I never worry that I won't look exactly on point for shows. Thank you denikka!

My stylist since 2016. Stylist, Keyshia, has been doing a…read moregreat job of transforming my look with an array of sew-in styles and touch ups. She is reasonably priced and is able to provide high quality hair for your requested style that can be worn all year! This stylist is very professional and does a great job with time management. In my opinion, she recognizes the importance of customer satisfaction.

Do not go here, they take business from other well established salons and pretend to be people…read morethey're not. Valerie's salon is down the street and they pretend to be her and steel her first time clients that are lost..

This is where I go every few weeks for a coiffure from Joann, the knowledgeable and nice owner. I…read morehave a head of hair that's hard to manage, but she and I have figured out something that seems to work and Dream Girl likes it, so I'm happy. Legacy is conveniently located for me with plenty of parking. Of course, the customers are mostly women, but men are often there, too. I always call and make a reservation; Joann runs a good ship and I have never had to wait. Of course, there are other stylists there and I have used some of them when Joann was not available and I was in bad need of a haircut. No complaints there, either. Prices are reasonable and I am pleased with how my hair looks; that's enough for me.

First time seeing Taye and she is *chefs kiss*! Location, ideal. Downtown Franklin with a huge…read more(free) parking lot. Space is great, absolutely cozy and inviting. The plants make it. I'm honestly jealous of them because I know I can't keep that many alive! My hair.... Holy hell. She is a miracle worker. She matched my base beautifully and blended everything perfect. Cut exactly as I asked. She even offers a "dab" which is a mid point appointment just for base grey coverage for super cheap, 15 minutes in and out, you go home and wash it out. Like... what? I'd never heard of that, but what a brilliant idea! She did amazing and I'm in love with the results. Extra shoutout because her shampoo bowl has a flat surface to rest your head. Silly call out, but if you know, you know. Thank you --- in love. See ya in 4 weeks!!