Shocked at the scam they are doing. They charge $100 to come out to give you an estimate... you agree to that, because they are licensed and have great reviews, so you think "they must be honest and good"...but then the bait and switch happens. They tell me I have to put a $450+ part on my house, or they won't warranty ANY work...at all! YES, a licensed company who will NOT warranty their work unless you pay them $450 to do work that you DO NOT WANT OR NEED! THAT IS THE SCAM! SO ...I had to either pay them $450 for nothing or give them $100 for nothing. That was my ONLY 2 choices.... neither were good. I am an honest person, and I agreed to pay them $100 for the estimate...but I did NOT agree to be held hostage and manipulated. But I thought...well, they are a licensed company, they must be good at what they do, right? WRONG! Since I felt pressured and my back was against the wall, I paid them almost $700 to replace some and put in some new valves. 1 was leaking, 1 was added, 3 were not leaking and had NO problem. I wanted the 3 NOT leaking and NO problem valves replaced so they would NOT be a problem in the future. They were 4 years old, and I did not want to have to deal with any issue or have ANY leaks for years! So I paid them to replace the NON leaking items....low and behold 9 months later, I decided to check the pipes (the only ones I could see, God only knows what the pipes are doing that I can't see!), and the pipe they put in to fix the NON leaking valve is leaking! How long? It had not even been a year! How do landscape professionals not know how to glue a pipe? How many pipes are all their customers who gave the 5 star reviews leaking, and NO ONE knows? This is another problem....they put the pipes in the ground and cover them up IMMEDIATELY so you will NEVER know they are leaking! I asked them not to so we could confirm they were not leaking during the work, and they got abusive and rude and did it anyway. THEY DO NOT CHECK FOR LEAKS, THEY DO NOT DO DUE DILIGENCE TO INSURE THEIR WORK IS DONE CORRECTLY, AND THEY DO NOT HONOR OR LISTEN TO THE HOME OWNER WHEN THEY DO THE WORK. I contracted with them to do a certain job, but when they were doing it, they did NOT do what I had asked, they did what THEY wanted to do, and did what ever was easier and quicker for them. I had to FIGHT them every minute. If you have a clue, and if you hire them....you HAD BETTER WATCH THEM EVERY STEP OF THE WAY, as they are going to do the easiest work they can, THEY WILL NOT CONFIRM IF THE PIPES THEY PUT IN THE GROUND LEAK, AND YOU WILL NEVER KNOW IF THEY ARE LEAKING, BECAUSE THEY ARE COVERED! I kept telling them to do this, and they kept NOT doing it! It was a horrible fight, and they did NOT care or do as I asked!
Let's talk about their estimate...they don't give it to you....they put it on their IPAD and you don't get to see it. They tell you how much, and you have to decided RIGHT THERE! You don't even get to SEE it!! You have to make a decision without SEEING ANYTHING and you have to pay them $100 to NOT hire them, OR you have to give them 50% deposit on the spot. YOU SEE NOTHING PRIOR TO PAYING.... (you will get an email hours later after you pay!!)
So what happened after they blackmailed me ...$100 or $450.... and I fell for it....well, they replaced 3 valves that were not leaking...well less than a year later I discovered they are ALL Leaking! YES, ALL OF THEM! Are you able to dig up the pipes you are paying them to lay and checking for leaks? IF they screw up and 100% of the pipes they replace for me that were NOT leaking when I asked them to replace them, and they are ALL leaking, how many of your pipes you have them lay/replace, are leaking in your home, or will leak just MONTHS after you pay them to do them....and the best part is this....THEY REFUSE TO REPLACE/ FIX THE PIPES THEY THEY PUT IN FOR ALMOST $700 LESS THAN A YEAR AGO. THEY SAID NO...NOT THEIR PROBLEM! WHY....BECAUSE I REFUSED TO PAY THEM $450 TO PUT IN A PART THAT I DID NOT WANT OR NEED....THAT HAS NOTHING TO DO WITH THE PARTS THAT THEY DID!
SCAM SCAM SCAM.... AND MOST OF YOU DON'T HAVE A CLUE OR KNOW THAT THEY ARE DOING THIS....WELL THEY ARE! read more