I got the deluxe pedicure with amber. She is amazing my toes are perfectly square. She massaged my…read morelegs so well with many different techniques. Felt AMAZING. I brought my newborn in with me for a treat and everyone was so understanding about him crying and me having to move around to situate him. Definitely coming back. Also the prices were the best I've seen

The wait was twenty minutes for mine but my friend waited longer…read more We both had Sandra do our pedicures and our toes look fabulous . I had to have gel polish removed so that added some time to mine. They don't take appointments so you have to get on a waiting list. They will give a pretty good estimate and give you a call when it's your turn. Go grab yourself a coffee and enjoy!

I have never left this nail salon unhappy. I have left with exactly what I wanted every single…read moretime. The nail techs are all so friendly, kind, and attentive. It is clean, I'm always offered a cold drink. They never try to push or upsell me.10/10 recommend.

I'm extremely disappointed with my experience at this nail salon today. Two friends and I made an…read moreappointment the night before for manicures and pedicures. We arrived within 10 minutes of our appointment and were actually the first people in the shop, so we expected our services to run smoothly. Unfortunately, that wasn't the case. I paid for a Tier 3 pedicure that included callus removal and a hot stone treatment, yet my feet look almost exactly the same as when I walked in. When you pay for a service, you expect that service to actually be performed, and that simply didn't happen. The bigger issue was the overall organization of the salon. Despite having scheduled appointments, the staff allowed both walk-ins and appointments to fill the pedicure chairs without prioritizing the people who had booked ahead. By the time our nail services were finished, every pedicure chair was already taken. Two of us ultimately had to cancel the pedicures we had planned because we were told we would have to wait even longer--despite being the first appointment of the day. To make matters worse, staff members repeatedly stopped in the middle of our services to grab equipment or start other clients' services that they clearly didn't have the staff available to complete right away. When we left, several people were sitting in pedicure chairs with their feet in cold water waiting for someone to begin. This experience felt disorganized and unprofessional. Appointments should mean something, and customers who plan ahead should not be pushed aside for walk-ins. I hope the salon improves its scheduling, staffing, and service quality because today's experience was very frustrating.

The positives: First, I easily made an appt with only 24…read morehours notice. Second, the price, $125, was lower than what I usually pay for my old polish to be removed, a manicure and premium pedicure, and reapplying my polish. Third, the salon was decorated nicely, didn't smell strongly of chemicals, and the temperature was acceptable. It was clean, but not unlike most nail salons, the dust is thick on surfaces and it could benefit from a deep cleaning. The negatives: I will preface this by saying I may be spoiled by my nail salon on the east side of El Paso who performs my manicure and pedicure one at the time, not simultaneously, and assigns one person to each task, not multiple people who take turns completing various steps for the manicure. I thought this was normal procedure for a mani and pedi, but this is not what I experienced at Nail Studio despite me having an appointment for both services. My pedicure would have been relaxing and enjoyable except for the multiple people performing various steps in my manicure at the same time as my pedicure that kept interrupting my relaxation to perform their tasks. While I was sitting in the pedicure chair trying to enjoy my pedicure, three different techs worked on my manicure. Making my pedicure and manicure experience even less enjoyable, instead of standing on my left side to work on my left hand and on my right side for my right hand, they asked me to contort my left arm across my body so they could reach my left hand from my right side. Having to contort my left arm across my body so the manicurist standing on my right side can perform the services is not only not relaxing, but painful. If they must perform the mani while the client is sitting in the pedi chair, my suggestion for ensuring the client's comfort is to stand on the same side of the chair as the hand they are working on. Not ironically, the manicurist even commented that I needed to relax my hand while he worked on my nails. Really? Relaxing wasn't possible. As a service provider, you need to read the client. If your client is tense while you perform their manicure, ask what you may be doing to make them tense. Just to give you an idea what my experience was like, imagine you are a professional race car who stops in the pit mid race for a tire change. 5 or 6 mechanics race to change your tires, oil, and replenish your gas so they can get you back on the track in 1 minute. That's what I felt like. Rushed. Just a body sitting there being worked on as quickly as possible. I will not get another manicure and pedicure here u less they perform them non simultaneously.

I went in for a pedicure and was greeted and taken care of right away. My pedicure was quick, but…read morenot rushed, and done very well for a fair price. Upon leaving, I accidentally kicked my door with my toes like a dummy and smeared the polish. Swallowing my pride, I went in and asked if I could pay to have it fixed, but I was told that they would fix it for no charge. I had planned on coming back in the future, but this wonderful customer service just ensures that I will return for every future pedicure. I left very happy, and very carefully as I got into my car!

My go to place to get my nails done. Tiffany is so polite and friendly. While getting serviced…read moreshe's checking on me and seeing if I like my nails or if there's problem that she can fix as well as asking me do I need anything. Honestly she's one of the best nail tech I've had since being in El Paso.

If I could leave 0 stars I would. Worst experience ever. I paid for the most expensive pedicure and…read moretipped. I was given and older lady to work on my pedicure, she had no strength so she didn't remove any of the dead skin. I didn't say anything because I felt bad. The next day I went back after thinking about it and asked if they could please fix it. They had the same old lady come out and "fix" it. She did the same job and proceeded to pull out tweezers and pull at my skin leaving a big hole and telling me I was good to go. The dead skin was still there but now with a hole and they said there was nothing else they could do

Visited this place during the week. I called prior to coming in because I wanted to know if gel…read morepolish was removed by soaking or if they filed it off. I was told they allowed it to be soaked off. I went in for a mani pedi. The woman who did my pedicure was very talkative. I'm not sure if she was licensed to be honest. She shaved the bottom of my foot to the point it was almost raw. It was very uncomfortable for days. The polish paint was not the best. It was a bit clumpy and one had an air bubble which ended up chipping. I'm very particular when it comes to my fingernails. I asked about the soak off and they said yes however they did end up using the file to remove the polish which was frustrating. Polish on my nails was decent but not the best. A few fingers were a little clumpy. For $115 plus tip I expected better. Try at your own risk.

There are only two nail technicians here on a Saturday. Usually that is the busiest day of the week.read more

The first time I went I had a really good pedicure the girl was amazing so I figured I'd go back…read moreand I couldn't remember her name. This time was a HORRIBLE experience I got Karen and she acted like she didn't want to even be there she RUSHED through it the whole thing was pitiful not even worth the money I paid for it didn't get a message the water was cold at the beginning had to tell her to warm it up then she made an excuse not to use one of the tools for the calluses I was not friendly at all it's too bad because I'll NEVER RETURN NOT WORTH IT!! I owned a Salon for 30 years and if she was working for me, she'd be fired. I've done Hair, Nails, Pedicures and waxing so I know the steps that are suppose to be done and she rushed because she didn't care! I gave it one star only because I had to.

I'm very specific with my nails and left overall satisfied. :) I do want to give a real reference…read moreof pricing for any newcomers! The total was 107$ , I did do a fill-in for a full set gel X as I came here previously (no broken nails). Pricing was evaluated exactly as builder gel X 55$, design 35$, separate french design 10$ and nail shortening from previous set 5$. Hope this helps somebody!

Naomi was really the sweetest. She was so patient as this was my first time getting lashes. I…read moredidn't want anything too crazy and she heard me out. My lashes were classic style. Her prices are so competitive and she had all of her qualifications on display. They also do body sculpting and ombré brows. You can even get sculpting done simultaneously. I was impressed and wish this small business well in all of their future endeavors. El Paso needs more businesses like this, that really care for their customers. Will return for sure and can't recommend enough.