I had a wonderful experience with Maddy ! She is a…read moreprofessional esthetician and she helped me with my acne problems! I highly suggest this spa !

She seems very professional but lacking to her responses lately on my last message…read more All I can say is: hopping some day I can really recommend her services to anyone, Thank you.

Tatiana was excellent in all of the treatments I had today. Highly recommend. Massage and scrub…read more Good firm touch and even a head massage!

Avoid the manicure service unless at all costs you want your nails to look like this...I expressed…read moremy disappointment to the front desk and their response was that "they would remove this bottle of polish from their menu." Horrific

was able to get a same day appt which was awesome. check in was a breeze and the building itself…read morewas gorgeous!!! the ceiling was so pretty. we came in a couple months ago. our couple massage was started off okay and both therapists were nice. we both told them our main concerns areas and what pressure we liked. i told mine upper back and feet. she did not do my feet at ALL. i understand if you dont like to do feet but usually even then they will put a towel over and still attempt at it. my husband wanted a firm pressure but felt it still was too soft. the room was a lil cool as well. i think we both left not really feeling much of a difference. for one hour couple massage and tip total amount was $320.

The first visit was amazing as they try to get you to sign up for a monthly membership. The second…read morevisit they did not provide the 90 minute massage but said well , we have time to change and such so it is really 80 minutes at the price of $210............Really?? I should get the 90 minutes please!!!!!!!!!!!!!!!

Wow wow wow to end my trip to LA I always love to find a spot to relax and ease my body. My…read moreboyfriend and I love a combination of Thai + deep tissue massage. Let me tell you the staff just knew how to crack our bodies in the right places releasing stress we didn't know I held. Lita and sunny are amazing what they do! These ladies are mighty yet such healers. We left feeling so relaxed and recalibrated. Don't think twice. Everything from the clean calm quiet ambiance to the hot towels the heated beds to lay on and the service overall. Just do it! Definitely our must go spot ever time we come. You have us as loyal costumers!!

Sunny is the best!! She makes sure to understand what you need and works hard to make sure your…read moreconcerns are addressed. I get fairly strong massages and she is tiny but mighty ‍

ALL THE ONE STAR REVIEWS ARE VERY ACCURATE! DO NOT WASTE YOUR TIME/MONEY HERE!…read more The one thing that all the one star reviews have in common is that the therapist do not show up at the time or at all. This happened to me where I waited in the lobby for 20 minutes trying to get a hold of front desk (which they don't have). The staff at the hotel let me know that this happens often and there wasn't anything they could do. I gave up waiting and went back home. 3 hours past my originally appointment, they texted to reschedule. I rescheduled deep tissue massage the same day and confirmed with them the time. I go there for the second time and to your guess no one is there AGAIN. James was my massage therapist and I started to raise concerns of James qualification as a licensed massage therapist. I've had many massages and the way he undraped me was very inappropriate. It already made me feel uncomfortable. Not to mentioned, he left a bruise on my back the following day! My friends are massage therapist and they said the muscle he was working which is where the bruise is located- is a tender spot. You are NOT suppose apply a lot of pressure in that area. I also asked him to perform a different method because all of his moves were just the same repeated simple movements and he proceed to the same simple movements any average joe could have done. In another instance, he used all his body weight towards my body that was way too close to my bottom rib. I honestly think I was going to go home with broken ribs..I was really confused what kind of massage I was getting.. This isn't the WWE?! I didn't find the massage to have any technicality to it just the same o' movements. I was in touch with Eva, who seems to be the owner of Faris, and told her my experience at her spa. I mean the lack. of. customer. service. wow. She tried to argue that the bruise is not from the massage. Nothing was resolved in our conversation. I would NEVER recommend a spa like Frais.. not even to my enemies.. Save your time and money, folks. There are a lot more spas in DTLA and Ktown worth your while.

I had the 90 min signature massage. Hands down the perfect massage I was dreaming of! I'll come…read moreback to check their consistency but so far I'm happy to give this boutique spa the 5 stars they deserve What a hidden gem! I've tried so many expensive spas in LA and this location is now at the top of my list. Excellent customer service and the massage therapist today was phenomenal.

I had a really good massage from the 92 year old Japanese woman here! She's very knowledgeable and…read morepointed out all my tension areas, teaching me how to work them out at home. This wasn't like a typical massage. It was more like a lesson in taking better care of my body for the long term. I learned so much and will be using her advice every day. She also looks incredibly healthy for her age so I trust everything she says!

Found this spot on yelp, everyone had given it 5 stars so I decided to try it out , so I pulled up…read morewent inside and this little old ladie answered me and said she had time for a massage so I asked where I can park since I was parked in the red along the curb so came outside and directed me where to park so I parked across the street in a parking structure, so then I came back she asked me where I had pain informed her lower back and shoulders and boy oh boy did this little 89 year old lady work me over she hit all the right pressure points, some were little more painful than others but man oh man I felt 110% better after she was done!!! I will be back for sure

What an amazing, much needed experience. I came here based on reviews and asked for someone a bunch…read moreof reviews mentioned, but they were unavailable. I was a walk in and didn't have time to wait. I instead got Saline, who was AMAZING. She truly listened to everything I told her, made her presence known throughout the massage but not too much, so I was able to fully relax. I cannot say enough good things about this massage. The space itself was cramped and no frills and some of the pressure is on fellow GUESTS to keep their voices down (please keep this in mind!) but it has everything. The space felt clean and cozy. I went for a 1.5 hour massage which felt like a splurge because it was longer than I normally do, but their prices were so reasonable and I had just come off a very long work week that it felt needed. The massage was so incredibly relaxing and left me in a little bit of pain in a good way. I knew Saline had found a lot of my deep knots, so there was no way for it to be without pain, but every fit of it was so worth it. It was so relaxing and I left feeling 100x better than when I came in. It was a little hard to find because it's on a small strip mall, but now that I know where it is I won't miss it. Highly recommend this spot!

I came in asking for Salin, who previously gave me one of the best massages I've ever had. I…read moreliterally kept her business card on my kitchen counter so I wouldn't forget. She wasn't in town, and the front desk recommended Michelle instead. Best surprise ever. I have been getting massages for years, and this was on another level. I was brought to tears at random moments in the session. Michelle used techniques I've never experienced before. If she asks to use her feet, say yes. Trust me. The level of skill, intuition, and passion she brings to her work is rare. You can feel that she genuinely cares about what she's doing. I left feeling reset in a way I can't fully explain. Phenomenal. Truly 10 stars.

Really nice little spot. I stopped in and got the combo massage which is 30 minutes on your feet…read moreand 30 minutes on body. It was firm and never hurt. Truly a terrific massage from Henry for $60. It's a really good deal plus obviously you need to tip! Massage starts in back with feet in hot water which is lovely. Anyhow HIGHLY recommend!

I don't like to leave low reviews for family owned businesses where they're nice and trying to make…read morea living. But I want to leave an honest review so that Soya can improve and give transparency to those who may visit in the future. I get massages a LOT, so I have a lot of experiences to compare this to. I tried this place as it was convenient. The establishment was warm, I appreciate the AC was turned on once my session began, but it was still very warm and only cooled down a bit. The massage was not good. I was fully clothed (they provided an outfit) and the masseuse just rubbed, squeezed and pressed onto my body, there were no true techniques used to massage knots or even in a therapeutic or relaxing way. It was not what I expected, usually I have a bare back when I get massages. I don't think the gentleman massaging me is trained. It kind of felt like one of those half-effort quick shoulder squeezes my fiancé gives me while I'm sitting on at my computer and he's checking in on me. If you're looking to just lay there and kind of zone out, this might be the place for you. Maybe. But if you're looking for an effective and solid / real massage, I do not recommend.

Lalita was PHENOMENAL! I've gotten Thai combo massages before where I feel like they're just doing…read morestuff to waste my time-this was not that. The walking on the back may have been the best I've experienced. Everything felt very intentional to the needs of my body. The only thing that was off putting. You pay before your service and at the end you tip the person on Venmo/cash. The suggested tips are a bit high. The lowest recommendation was more than 20%. Although they don't say anything to you, at the end of the massage, the masseuse is waiting there with your water/tea. If for some reason you didn't want to tip, I could see it being a very awkward exit. Or if you simply can't afford the tip amounts they're recommending, it could be an awkward exit. The bed was clean and if you're a little chilly ask them to turn on the warmer. I was excited to learn this was an option. Overall great spot. I plan to go on the regular.

I agree with others when this place is super aggressive about the tipping. The minimum that this…read moreplace requires is $20 and for a $73 massage, asking for a $20 tip is. 27%. So when I gave her $15 she was extremely cold and left. I would love to go back cause I think the massage was great but when you're forced, and demanded at least a $20- I can no longer support a business like that. I've been three times but won't be going again for my fourth.

Great ambience upon entering. Well done interiors, with a relaxing feel to it. Staff is welcoming…read moreand professional. $80 for 60 minutes and $120 for 90 mins is on the pricey end, but the quality of the service is great. From head to toes, you get excellent massage. They offer a small bottle of water and some sweets after the session, which is a nice touch.

I called and asked if they offer prenatal massages I was told yes and to come in. I let the staff…read moreknow I would be there within 15 minutes. Upon my arrival, first I was told they were busy and to wait 30 minutes then they flipped and I was told they could not do it at all. Even though the owner specifically said yes when we spoke on the phone. It's also listed on their website as a provided service. Another man entered to ask about their services while they were telling me they were too busy but were willing to take him right away. He walked out and said they aren't good. Overall I would not recommend! They have horrible customer service I wasted my time and gas driving there.