Had an appt with Tasha for a lash lift + tint. It was my first time getting it done and I LOVE how…read moreit came out. The space is really cute and comfortable, and Tasha was great. Definitely looking forward to coming back

I was a first-time client at Taesthetics Salon and was scheduled with Sabrina. Upon entering the…read moresalon, I was greeted politely by the staff and seated in the waiting area while I signed a consent form for a brow wax. The space was nice and quiet, and everyone was very friendly. Before starting, Sabrina asked me a few questions about any allergies to wax and whether there was anything I wanted to change about my brows. I really appreciated that she asked about my preferences instead of making assumptions. She was very kind, explained the step-by-step process, and took before-and-after pictures of my brows. She even showed me a photo after mapping them to make sure I was happy with the shape before proceeding. The process was fast yet thorough. Sabrina truly pays attention to detail and her clients' wants. I would definitely go back and highly recommend this salon to others!

I had a great experience with Ari Nails getting the full treatment. Nails, pedicure and…read moreeyelashes. She did an amazing job and I am definitely rescheduling with her.

Kim gave me a fantastic mani and pedicure. The deluxe…read moremassage was so relaxing and invigorating. I

It was a great experience, I also get a pedicure with French gel was having a difficult time…read morefinding a nail tech consistent and able to make all the nails looks the same. I found one here!

Disappointed with my experience here :/ came in for a pedicure and an acrylic set. Their menu says…read morea mani + pedi service is $55. I only got a pedi but they still charged me $55. Their menu says an acrylic full set is $35+. I got the most basic set you can ask for (clear tips, clear gel polish) but they charged me $55 for that too? It hasn't even been 5 days and the sides are lifting + it already looks like I need a fill. She really took her time with me too so I had high hopes. But sadly I won't be back ):

Nikki is one of the sweetest souls you will ever meet. Beautiful work in a pristine studio. Go…read moresupport this loving mother and God-fearing warrior!

Nikki is the absolute best! So clean, beautiful views, super friendly. I've been going to her for…read moreover 7 years.

Amazing experience all around. Iris, who is also the owner is both professional and easy to talk…read moreto. I am new to the island and town of Hilo and needed a reliable, clean, comfortable place to get my waxes done. I booked an appointment online and quickly received a text ( which I stated was the best way to contact me). We made the appointment and I was in within a week of booking. I got a Brazilian wax and it came out awesome. I had read the one review from a few months ago and was very skeptical but decided to take my chances because every other review spoke so highly of Mermaid Spa and Iris. Boy, am I glad I didn't listen to that review. I feel great after my wax. It was very quick and I felt 100% comfortable during the entire visit. I can't thank Mermaid Spa enough!! I will totally be back!

Facial Iris is the best! Love her facials! She takes time…read moreand care and experience to her tender work on my face . For my age I look 20 years younger!

I first had permanent makeup done by Jen in 2015, and from the very beginning, I was impressed by…read moreher skill, professionalism, and attention to detail. About two years ago, I also started going to her for hair services, and she has consistently exceeded my expectations in every way. Most recently, I returned to Jen for permanent makeup, and I couldn't be happier with the results. She took the time to discuss my goals, explain the process, and make sure I felt comfortable and confident with every decision. Her knowledge and experience truly show in her work, and the results look natural, beautifully done, and exactly what I was hoping for. I trust Jen completely and highly recommend her for both permanent makeup and hair services.

First time here and will definitely return! Jennifer is amazing. She did an awesome job cutting,…read morestyling and coloring my hair. I love the highlight color she chose for me. She is so friendly, welcoming and attentive to the needs and comfort of her clients. Her hospitality is something I've never experienced with any other hairstylist! Her salon is very clean and well-maintained, which makes me feel very comfortable. I was very happy when I leave her salon. I definitely recommend coming here and seeing Jennifer if you need a haircut!

I am reviewing the hair salon, not the nail or waxing service…read more To me, Jen's salon is a god-send! My husband (fiancé back then) and I were adventurous enough to pick a treehouse in Hawaii as our wedding location. After the arrival we realized there's no electricity and we had scheduled for a photoshoot! As I was panicking (with bug bites and lack of electricity), I looked for hair salon on Yelp and Jen's Salon happens to be the closest Salon in the area (still 15 miles away). I called 2 days ahead and asked for the earliest appointment on my wedding day. They scheduled it but later received a call saying the hair stylist can't come in that early and asking if I can come in later. My brain couldn't process at that time and I simply said "no" The lady on phone told me that's fine, she will ask Jen, the owner, to come in early to do it. So on my wedding day, I followed the directions on Yelp and I was first led to a private residence which was not correct. I called and the lady on phone told me it's actually in the Keaau shopping plaza. I arrived 10 minutes late but Jen greeted me with her friendly smile. I told her the emergency situation, showed her some pictures with what I want and my hair accessories I am having. Jen quickly grasped the idea and she just worked her magic with ease. She is clearly experienced, and know what she is doing. Just an hour later, my husband and my hair become picture-ready! Pro: -flexible schedule; able to deal with emergency situation -committed to the service -skillful; would do their best for you -friendly cozy environment I've lived in Hawaii for years and I know how people on the island behave. They might not dress fancy or hustle bustle, but they really put their heart and time and take pride of what they do. I am so impressed with Jen's skill and she is truly a life saver (it's pretty "scary" to get married in a place where you are not familiar with the businesses) i got complements from people telling how cute my hair was. I am so grateful I was able to find Jen on this occasion and I would love to recommend her. :)

0 - ZERO stars! Stay away from this place. For starters this salon is so dirty! I have never been…read moreto a salon that was so filthy! It was my first getting a pedicure and manicure here. It was on Valentine's Day 2026 and my other half wanted me to have some me time. When I got home I probably sounded ungrateful because the only positive thing I could say was I liked the color I picked. It's the 17th and literally every time I washed my hands with hot water or scratched my skin or nicked my nails I could smell the nail polish (this is days later) and this is not nominal! I also left a review on Google. Stay away from this place they don't care about cleanliness! Look around for yourself on the nail side, you won't see it on the hair side. The longer I sat in the massage chair the worse it got. My pedicure and manicure was horrible! Why did the tech change the shape of my nails when all I approved was a trim. My nails grow square and now I have round nails that don't match my feet or fingers. Why did the nail techs use the filing tool to remove previous nail polish instead of nail polish remover and why did they cut and trim my nails before soaking my hands or feet. I thought the purpose of the soak was to clean the client before using shared tools on them. Granted they opened a new pack of nail clippers and other metal tools but the electric filer and callus remover is clearly community. The place I go to in Oahu uses new mini kits every time and they let you take it home! In the past I got my hair cut here three times. Never did my nails. Three times by three different people. The best cut was by Jen. She washed cut and styled my hair and only charged a cut price. I tipped her well. The second person did not wash my hair but he did an excellent cut. The third person was supposed to be done by Jen but she double booked herself. The person washed my hair even though she didn't ask not did I, cut and styled my hair even though I didn't ask to be styled and then charged me for all services. I never returned after that. The third cut sucked. The second cut was great and sadly he left but I see why.

Hands down the best in town! Not only does she provide…read moreexceptional quality and outstanding customer service, but she also went above and beyond to answer all of my questions and follow up after my procedure. I rarely take the time to write reviews, but the level of care and precision she provides truly deserves recognition. I am now a loyal customer and highly recommend scheduling an appointment--you won't be disappointed!

This overall was a traumatic experience and unfortunately left me with a long lasting consequence…read more Shirnel told me we wouldn't go too dark bc we can always go darker but it's hard to go lighter. However she went dark purple and it turned out very uneven. On my top left side I have a big mark with a line extending through the middle of my lip. the color and outline is uneven. My bottom lip has a big ring around it and it is light on the inside. Shirnel assured me she could fix it. She did saline injections then without my knowing beforehand, she topped it with peach ink. This then resulted in large blisters filled with peach ink that was seeping out. I had to go to urgent care and get medication. From my current understanding, it isn't recommended for the saline to be used for ink removal on the lips and why she chose to top it with ink, I have no idea, but it was not a good choice. I contacted Shirnel and told her about my need to go to urgent care and she didn't ask if I needed any reimbursement for the visit or medication. I told her I was really unhappy with how my lips were looking and asked 2 times if I could make an appointment to speak with her in person and also wanted her to look at my lips and she straight up ghosted me. I understand mistakes happen but the thing that made me the most upset was how she choose to just ignore what she did to me. the result of this has left me so uncomfortable about how I look, spending lots of time covering it up as much as I can, and having to deal with people making comments to me about my lips. I chose to go to Shirnel bc she had good reviews. it was a horrible experience and I wish the mistake wasn't so permanent . I also wish she took responsibility for what she did to me instead of ignoring the problem at hand.