They sent sub-contractors with very little talent or knowledge. The entire job was a mess.read more

We needed our kitchen floor replaced because the wood laminate had some water damage. After getting…read morea quote from a local competitor, we decided on Floor Masters because they were cheaper after including a Duke 10% discount that Marcus alerted us to. We appreciated the promptness of measuring our kitchen and providing a quote. Unfortunately, after paying the first half as a down payment, there were delays in the shipment of materials that pushed the installment back 11 days. We felt that Marcus' communication during this time could have been better, particularly since it left us without a stove for over 2 weeks. The final product (pictured below) looked good overall, but we were disappointed in a couple of the decisions with quarter rounds that looked funky. Marcus did get someone out to fix it within 24 hours. The final charge wasn't what he initially quoted, but that was remedied with a few emails. Overall, Marcus' communication was not what we were hoping for, and we likely won't be going back to Floor Masters.

I was met with a confident friendly voice saying my job could certainly be done by the company…read more Not only was my needed/necessary work done properly, but they gave ideas for extra improvement which enhanced my project. A large damaged door of my storage shed was replaced with a very workable double door which they hand built and fits very well so that an alarm system can be installed. I will certainly use them for additional jobs.

We contacted HomePro Installations for help with a stuck sliding glass door. They responded…read moreimmediately with a quote and thoughts on the probable cause of the problem. They were professional, efficient and very nice. The door now works better than it has in 28 years. I will use them again and have recommended them to friends. A great business!!!

I am in the process of updating my kitchen, and didn't want to replace the cabinetry. Painting is…read morean economical and eco-friendly choice, but I worried about the result because my oak cabinets were really old and had a very prominent grain. N-Hance of Chapel Hill and Burlington did a really BEAUTIFUL job ! Michael and Billy were extremely professional. The whole process was painless and even pleasant: they explained every step in advance so I knew exactly what to expect, showed up exactly when they promised, and did careful and excellent work. I am delighted with my "new" cabinets, and I recommend N-Hance without reservation!

From the owner: N-Hance Wood Refinishing is an innovative and affordable cabinet and floor refinishing service that…read morerefinishes your wood cabinets and floors without the dust, inconvenience, and noxious fumes associated with traditional refinishing methods.

Very great work. Highly recommend this company. Jacob was fast and very professional.read more

They remodeled my master bath and I couldn't be happier! It's beautiful. the team was great to…read morework with. Highly recommend!! we had very detailed design meetings and communication was excellent. Very, very happy!

Worst reno experience we have ever had. And this is our fourth renovation…read more --Project misquoted from the start. When we freed up money for the larger scope to include the kitchen, were told suddenly that it was a mistake and would cost more. --Wrong roof was installed on the deck. Instead of being charged the difference in the cost of the materials, we were charged for the cost of the materials and install without the usual mark-up. --Wrong lights installed in bathroom. --Bedroom door opened in front of window. Design error, but we were still charged for a change to the bi-parting door. --Wrong color paint on front hall wall. Told it was close enough until I hacked out a piece of old wall and had it matched myself --No air return planned for --AC move not thought about by design team or engineers. More than 2000USD to move it to a place that would allow us to hear each other talk on the deck. Chose to have someone else do that. --Generator mis- installed. When I shared link with that installation information, was ignored. New board installed. Still problem. Generac guy came out, was indeed installation. --Water in crawl space and lake around generator and front of house --New floor needed the contract pulled out to ensure no corners were being cut. Was told we were getting prestained flooring put in when contract called for flooring stained on site. Was told the weight room and closet were not getting sanded and refinished when the permits called for that. Building and Project Managers acting like they were doing me a favor in following what was in the permits and contract. --Floor installed has cracks already --Bedroom fan made fluorescent humming noise when on, and although it was changed out, I was told that I was being "too sensitive" --Shower head designed and installed at an unreasonable height --Drywall was left outside under a leaky tarp in the rain and was only replaced at my insistence --Screens were put in backward so they could only be removed/changed/cleaned from someone on a ladder outside the house --Shower surround as designed would have made the shelving unusable --The security lights on the outside of the original house were supposed to be reused, but were instead thrown out. Getting new ones and having them installed to the same specifications was a weeks long problem --Floor needed redoing, not once but twice. I have been told repeatedly that a floor has 6 sandings in it, and we are now 3 in --Drainage and waterproofing for the addition was not properly planned for or executed --Entire project was supposed to be done mid-May even with the few days delay caused by changing the foundation to pass inspection. It is now the last week September. --Not one single inspection was passed the first time. I do not recommend. ** After I posted this review, I heard from Ken Combs, company owner who I had not heard from at all during the nine month period that we worked with them to address my "allegations". Disgraceful. 2

Totally ghosted me after spending weeks setting time/date for estimate...must have enough business,…read morebut glad I discovered their ethic before starting any major work

Guillermo knows it and he is amazing!! He came to the house in time and helped us to fix the broken…read morewood floor in a very short time! He is nice and easy to talk with and gives you all the good suggestions! You will be surprised at how the results come . It is like new ! I would definitely recommend 99 service solutions to all. Good price as well!