This was my second time coming here -- my first experience with Andrew was wonderful, which is why I returned. Unfortunately, this visit was extremely disappointing. The technician clipped my cuticle too far, causing bleeding, and was very rough throughout the service -- especially while removing the builder gel and filing my nails. She also skipped steps that Andrew had previously done, which affected the overall quality. I clearly asked for a gel builder fill and to keep my length, but she began filing my nails down anyway. I had to repeat myself multiple times and eventually had to switch to Gel-X just to regain the length that was removed. There also seemed to be a language barrier. However, instead of asking a coworker for clarification, she continued with what she thought I said rather than confirming my request. I ultimately had to stop and ask another staff member walking by to help translate. Additionally, pricing was not transparent. The service is listed online as $70 for a gel builder fill, but I was charged $85. When I asked about it, I was told I had already been given a discount, which was confusing and not explained. This technician needs more professionalism and should be spoken to regarding both technique and customer care. Overall, this experience felt rushed and careless, which was very disappointing given how great my first visit was. read more

It's been awhile since I've had my nails done and because I'm going to a special event this weekend, I decided to get a manicure (and also procrastinate on household chores). I just got their Lux manicure, which is their basic manicure that comes with a regular polish, nail cut, cuticle care, and a quick arm massage. My technician was very thorough. She recommended 3 coats, which I appreciated because other places will stop at 2, even if it looks thin. My nails take forever to dry, so when I smudged two of them trying to get my wallet, she fixed them right away. The couple of times I've been here, I've noticed that the vibes are pretty quiet. I remember falling asleep the first time I had my nails done here. If I was in one of the recliner seats at this most recent visit, I totally would have knocked out. At my first visit years ago, I remembered the technician putting this serum on my nails after the top coat that made it dry faster. She actually accidentally used it twice. I think that's why my nails lasted really long. However, the visits after that I noticed that they ended with just the top coat. I asked about it, but I don't think I was clear because I didn't get an answer. And btw, they now use tiny fans to dry the polish as opposed to that serum. But whatever serum they had before worked wonders and I wish they still did that. I just woke up from a nap and I must've put my hands underneath my head as I'm a side sleeper... there are imprints of my hair on my nails. It's not noticeable from afar but I was surprised to see it since the polish is dry. I'm not hopeful about how long the polish is going to last considering this. I think this is third or fourth time here and nothing is going to compare my first experience at this point. I'll probably come back whenever I need my nails done but I'm open to exploring other salons at this point. read more

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First off... i do not write bad reviews but from my experience at this business yesterday ... I feel compelled to do so for other potential customers. My granddaughter was extremely excited to get her FIRST MANICURE. She just turned five and couldn't wait as her mother was strict in not allowing any sort of kids grooming or make up kits. She wanted to instill in her children that they are "beautiful" inside if they have a good and kind heart for others-- that outside appearances are secondary to be a "beautiful person." As with any young girls, getting a manicure and putting on "pretend makeup" is fun! Our daughter picked this salon with its great reviews hoping for a good first time experience . Our little one was beside herself with happiness and told all her uncles and aunts when she turns five... " mom and dad will allow me to go to a nail salon one time on my birthday." In fact, our daughter , who is a doctor, took half of her day off to make this day right. It was ONLY this ONE TIME. It was a BIG DEAL. Granddaughter walked into the salon, glowing with excitement. Customers also got caught up with her excitement as she sat down on her treatment chair. However, when my daughter and I sat ... we were both told to "wait outside". That was puzzling. No... we were going to stay, thank you. Wanted to take a few pictures. I was HIGHLY surprised that the technicians went straight to put on nail polish without clipping, filing, buffing.... NOTHING done on her nails whatsoever. We could've done it ourselves at home! :( We conveyed for $35,which we booked for and confirmed onsite when we walked in...she should have gotten the soak, clipping, pushback cuticle care and a warm lotion rub . We also pointed this out on their advertisement and menu. Our daughter politely asked to have those services done but they said the polish has been put on already ( seconds ago) so they can't do anything about it. When we asked where's the "soak"? Answer: "Her feet don't reach"... although we told them they could've scooted her forward. There was NO INTENTION of doing any of the services advertised from the beginning... Each item they advertised was not done but answered with an excuse. As they immediately slapped on polish as soon as our granddaughter sat down..the experience was over before we could even begin reversing it since " we already put on polish". Of course they did... seconds after she got seated. The customers near us were also shocked. The entire experience last a few minutes , including a quick fan dry. They told us we're "finished ". What? The finger nails weren't even dry and they tried to put on her shoes with wet toe nails. The customer at one side even pointed out and said a couple of times out loud" her nails aren't dry." I told the business that they should not advertise what they cannot deliver. That we have gotten our own nails done in salons regularly for decades and what they did was not proper nail care process. It's no wonder they told us to "wait outside". The experience was suppose to be 40 minutes....We left the house to the salon, got the birthday nail experience and were back home in less than an hour. We live 2.9 miles away according to Mapquest. That's how quick it was. Walking away, we felt very very disappointed and upset. They did not even try to rectify the improper handling of the situation. DO NOT TRUST THEM. :( SHADY BUSINESS. read more

LUX SF - Kiddies manicure and pedi $35 - Nail Salons Near Me - San Francisco, California

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Tried this nail salon recently when my nail tech was on leave. One of my friends likes this place so I'm like, why not? Lets try. Smallish salon, nice nail techs, lots of pretty colors to choose from. I noticed that they carry name brand polishes that are vegan, cruelty free and/or non toxic. Brands like Smith & Cult and Deborah Lippmann. Had a lovely time. Located on Hayes and Octavia. read more

LUX SF - Smith & Cult: Sugarette; Deborah Lippmann: Go your own way. - Nail Salons Near Me - San Francisco, California

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Highly recommend a visit to Lix SF! Sarah was my nail tech and she is incredible- the salon vibe is really chill/cute & everyone is very friendly. I'm usually pretty picky with my designs and she was super accommodating working with me to bring my design to life. Will definitely be coming back! read more

LUX SF - Nails - Nail Salons Near Me - San Francisco, California

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I think I've found my nail tech in SF! Got these bunny designs done and they're sooo cute. Everyone has great attention to detail, super patient, and obviously artistic 10/10 recommend! Fyi - They sculpted the bunny so it's super cute 3D nail art ^.^ read more

LUX SF - Bunny nail art - Nail Salons Near Me - San Francisco, California

I had such a great experience here and I am so happy with how everything turned out. This was my third time coming here for a pedicure and first time for a manicure which was also my first manicure ever! Andy did my French gel pedicure with gel and powder to shape, and my toes look so clean, smooth, and perfect. Chloe did my nails after Andy suggested a medium almond French gel, and she absolutely nailed it. The shape, the shine, and the white tips are exactly what I wanted. Both Andy and Chloe were so careful, gentle, and easy to talk to, and you can tell they really care about their work. If you want beautiful French nails on your hands or feet, I definitely recommend booking with Andy for pedicures and Chloe for nails. I left feeling so put together and happy. read more

LUX SF - Pedicure by Andy French gel with powder to shape and Nails by Chloe, French gel almond medium length recommended Andy - Nail Salons Near Me - San Francisco, California

This was my first time visiting Lux and Bella did a great job on my nails! I accidentally booked a regular gel service online instead of hard gel but she graciously accommodated my needs and my manicure turned out perfect. I will definitely be coming back to Lux for my future nail needs :) read more

LUX SF - Hard gel manicure - Nail Salons Near Me - San Francisco, California

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I've been seeing Nancy at Lux for over a year now, and I'm always impressed with the service! I bring in a lot of references and designs, and she's nailed them every single time. She's excellent with color matching and 3D art. The rest of the staff is super friendly and accommodating, and the space itself is clean and comfortable. I'd highly recommend!! read more

LUX SF - Nail Salons Near Me - San Francisco, California

I came here for the first time and got a gel x set with Nancy - she did an amazing job! She was super detail oriented and careful which made the application and nail prep painless (iykyk). She took her time with the shaping, and made sure I was happy with the shape/color before proceeding. The set cost $85 which I think is fairly priced - I would go back! read more

LUX SF - Cateye gelx - Nail Salons Near Me - San Francisco, California

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I had a solid pedicure here -- the quality was very good, and the service was attentive. The treatment took a bit longer than usual, which added a slightly more luxurious feel, but not by much. That said, it's definitely overpriced. You can get pedicures of similar (or better) quality elsewhere for much less. There were no massage chairs, and the space itself isn't particularly high-end or indulgent. It seems like the pricing is driven more by the location than the actual experience. Overall, it was fine -- not bad at all, just not worth the premium. Would rate it 3 stars. read more

Had a 12:30 appointment today but unfortunately no one started my nails until 1. They 3 times got confused about if I had a mani/pedi or just a mani. It was a bit chaotic. My nails look great and the tech who did them was so nice and did her best to go fast without skipping on quality. I really felt bad for her, it was not her fault they were so behind. It does seem like maybe they are overbooking a little bit or had some walk-ins that slowed things down. It's good to see this place so busy but I hope they get the scheduling issues ironed out. read more

Trying out new salons with a friend who is trying to find their regular salon here in the city. Had a weird experience here. We booked 3 gel manicures for 7:30 pm on a weekday. Note that the business closes at 9pm. All 3 of us requested hard gel. Only one of us wanted any kind of design. From the get-go, I got the vibes that the techs wanted to leave. Cuticle care and shaping took a long time, but with a lack of care. My cuticles and shaping were all done with a drill, and I was nicked a couple times. It's fine if it's a genuine mistake, but after the first few times, there didn't seem to be an effort in being more gentle. My cuticles are still pretty raw and painful a few days later. The hot towels given after were also BURNING. There was no warning about the temp--it felt like they just wanted to get this step in the process over with. My friend didn't even get proper cuticle care after gel removal! They just slapped on color after taking off her last manicure. We finished at 9, but when paying, the techs told us to come earlier next time so that they can go home. I empathize with this, but maybe the hours should be shifted up to reflect this preference :/ Didn't have a great experience and am not having a positive experience with the cuts and nicks now. read more

Not too happy with how my nails look only 2 days after my manicure. The layers look uneven and like the polish is chipping on the tops and corners. This was the "like a virgin" but Deborah Lippmann. The deluxe manicure and pedicure itself was very relaxing, just wish the finished product looked good and lasted long. I've never had this issue with a manicure before, so I'm not sure if it's a nail polish brand issue or application issue..? I came here to try out before getting my wedding manicure. read more

LUX SF - Like a virgin - Deborah Lipmann - Nail Salons Near Me - San Francisco, California

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I'm really disappointed with the French tip that I got tonight 02/19/26. I asked for a French tip and I wanted to explore some cat eye options. Immediately the man assigned to my nails, looked confused and about seven minutes later started on my nails. He only did one coat of the pink polish originally, and I had to ask him to do a second coat which is sort of the bare minimum when it comes to a French tip gel manicure. Then, as he was doing the white tip, he completely missed the corner on three of my nails, and I had to ask him to go back to each of those nails and complete the white line. He completed only two of them and then put my hand immediately into the heating machine. I didn't get a chance to look at them before he started on my next hand. Then, as he was finishing up on my right hand, I pointed him to my index finger which had to clear brushstroke above the white line I asked him to fix it.... He looked at it and said "I will file it down after I'm done". I then told him that it's the brushstroke with the paint and has nothing to do with needing to be filed down. He took a look at it again, forced my right hand down and started putting lotion on my hand... Completely ignored what I said and did NOT fix the mistakes he made on my nails. At the end, as he's rubbing the lotion on my hand, he said "you can do a cat eye next time" Completely disregarding the notes that I had included in my appointment reservation AND My request at the beginning of the appointment. Not only did I leave the store with multiple nails looking like absolute garbage, I didn't even get what I came in asking for and was willing to pay for. The nail tech was purposefully ignoring my request for him to look at my nail and fix the numerous mistakes he made. They were so clear as day, and I pointed them out multiple times. Overall, the quality of the French tip gel manicure is unsatisfactory and I'm very disappointed. I included photos with this review because I think it's important for people to see the nails that I went home with and paid $70 for even after advocating for myself while I was there. I will never come back to this location and I will never recommend this business. So disappointed. read more

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First time here and I couldn't be happier! Chloe went above and beyond with the nail art and made sure it looked exactly like my inspo picture!! She was so precise and careful with every little tiny detail. I'm so in love with my new set and ready for my vacation The place overall is nice, not really luxurious as I was expecting but nice and clean! Thank you Lux SF!! read more

LUX SF - Nail Salons Near Me - San Francisco, California

I recently sent an email with my feedback and I'm thinking they don't read them. After looking at their reviews, I wish I would have looked just a bit closer. I do think this would benefit others who visit. The only pro is that they are available for drop in for gel builder manicures. A few days ago I came in for a gel builder mani and gel pedicure This is my 3rd time coming to lux after my original nail place could not see me during the holidays. I tried you all with my 2 daughters and appreciated a last minute appointment. The manicure was good but the use of the file burned me even when I mentioned it to the nail tech. I decided to come back and made another appointment. When I arrived, I was asked to walk to lux 2 to be seen. I agreed but found it odd that this wasn't discussed over the phone. Tina did my mani. Linh did my pedi. The pedi was decent but she cut me multiple times with the file and dug deep into my ingrowns which made me bleed. Again I liked that she got them out but the cuts around my cuticles were terrible. On my third visit, I called to make an appt. It was around 3p. They said they could see me at 630p. I was given a last minute appointment and although I was grateful, your team seemed to go really fast to get home. They drilled my gel builder off and it burned. I asked him to lower the speed on the drill and he instead drilled lighter versus what I asked for . The builder burned probably because he applied it so thick. When he filed it down, he again used the fast speed which burned my nail beds again. The gel builder is thick, uneven and flat now. No apex shape. And I don't think the color I chose was the color that was used. When I looked at my nails with polish on, you can see the areas with uneven surfaces and even builder that overflowed under my nails. As a gesture, I mentioned to him that next time I'd prefer thinner and more natural sanding shape vs the flat look. The pedicure again by linh was ok. She cut 3 of my toes around the cuticle because she's sanding and filing too fast. Everything that was applied after, burned, which made the pedicure uncomfortable. Then I went to pay. Your website offers gel builder refill for 70 and gel pedicure for 60. That's 130. I was charged 140. I left a 20 dollar tip. The polish I used was gel. Not chrome. Not cat eye. I don't know if I'll return. I hope you address these things and let me know you'll correct them. I'd hate for others to continue having these experiences. read more

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Made an appointment for a gents mani pedi a day earlier for 4PM - arrived promptly at 350PM - checked in - they said were running behind and said it would be a wait - I said "no worries" - waited until 430PM - I had dinner plans so could not delay any further - let them know nicely I'll reschedule and left. Am sure it's not their fault but a meh experience for a first time customer - especially when you proactively make reservations in advance. Guess it's back to getting good ole dependable "hand jobs" in the Castro (IYKYK) read more

Really happy with the service Will come back again Recommend to try!!!!! But hard to book read more

amazing set for my engagement nails :) they paid so much attention to detail and did a great job read more

LUX SF - Nail Salons Near Me - San Francisco, California

Nail quality is poor, immediately after getting them done- it chipped the next day. Please reconsider before getting your nails done here. read more

LUX SF - Chipped and broke off after one day . - Nail Salons Near Me - San Francisco, California

This was my first time ever getting nail art and Nancy has made me a costumer for life !! I showed her my inspo pic but asked for it to be slightly less "crowded" e.g. maybe 1 ghost per hand, and she absolutely delivered ! read more

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I love this nail spot - they're the best. I get long gel x nails and they get the design right every time. LOOK at that French tip. Worth the price. It's crisp read more

LUX SF - Stiletto gel x medium with French tip. Matching toes. - Nail Salons Near Me - San Francisco, California

I walked in here last minute on a time crunch because I wanted an ombré gel manicure for my wedding. I was desperate because the salon I had originally booked the appointment with couldn't do ombré despite me mentioning it when I called them to book. Fortunately they had an open chair. They were friendly and did a really great job. It was my first manicure ever and I asked them to be gentle and not to push back my cuticles and they respected that, which I really appreciated. I would return again. read more

LUX SF - Nail Salons Near Me - San Francisco, California

I love this place, I always go here to get my nails done. They are so nice and I love the calm, comfortable atmosphere. Nancy did my nail design most recently and I LOVED how it turned out. Highly recommend this place! read more

LUX SF - Nail Salons Near Me - San Francisco, California

Thee best place in the City to get a pedicure, LUX SF is clean, relaxed and comfortable with friendly and capable nail techs. They also use high quality products. My pedicures always last and I feel rejuvenated after receiving one at LUX SF. read more

LUX SF - Post pedis - Nail Salons Near Me - San Francisco, California

harry is the best!!! he is so funny as well he is so detail oriented, kind, patient and a master of the craft. thank you so much!!! read more

LUX SF - builder gel + french + removal - Nail Salons Near Me - San Francisco, California

The staff was very nice and fast. I got a manicure and a pedicure and the pedicure was great but unfortunately the manicure was one of the worst I've ever gotten. I'm going to Disney and I asked for Mickey ears and everyone looked at this and was like: yeah that looks great. She left a bunch of nail polish around my fingers as well, the background was poorly applied and since I don't have a confrontational bone in my body and I didn't want to embarrass the lady I just paid, tipped and left. But unfortunately I'll never come back. This looks terrible. Also I thought it was very weird that as a nail salon they didn't have a single OPI nail polish. It's the most standard in quality. read more

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I've been to LUX SF 3 times now and I'm obsessed with every set Harry and Lien have done for me.

My manicure did not hold up even after 1 day even with the extra cost 7 day no-chip nail polish. I also didn't appreciate various attempts by staff to upsell unwanted services. If you go here, maybe you'll have better luck, but know that you're mostly paying for the great neighborhood location in Hayes Valley, and that's all. Considering I had to go elsewhere three days later and spend additional money to correct what should have been a perfect manicure, the services at Luxsf are not worth the price. read more

This place was okay. The salon itself is not as luxurious as I was expecting based on the reviews; it's quite small with minimal decor. No massage chairs, just a comfy chair like you'd see in a living room (it was the most ergonomic salon experience I've had weirdly enough). I came on a weekend, and they were very busy. Every appointment who came in had to sit and wait for 10-25 mins after their expected appointment time. Fantastic work on the french mani/pedi, the lines are clean, and the polish application was masterful. The foot care/sanding was very minimal, I'd expected more time and attention on that part based on the booking website's description. I like that they use non-toxic brands. I'd recommend if you're looking for a place that'll do a french well, but just temper your expectations. My search for my ultimate SF nail salon continues. read more

Very easy to book online or by phone. It's clean and comfortable, and everyone is friendly and professional. My pedi and my kid's mani with buffed nails were well done. read more

Jenny did an amazing job, have been going to this salon for years and service is always wonderful read more

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I've been here twice already and both times have been very happy with the result! The ladies there are very kind and attentive to detail. If you want a design, make sure to call ahead to let them know what kind you want so they can make sure they schedule enough time and the right tech. read more

LUX SF - Hard gel red/blue aura with gold chrome (~$100 + tip) - Nail Salons Near Me - San Francisco, California

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So happy with my nails! Jenny did a beautiful job with my nails. I just showed her a reference pic and she made them exactly identical. Her linework and details are on point! She was also up front about the pricing when I asked how much extra the charge is for design. I believe it is $5 per nail so it was $50 on top of the $75 for gel x set. I will be back forsure!!! read more

LUX SF - Gel x $75 with design $50, total $125 not including tip. Great price! - Nail Salons Near Me - San Francisco, California

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The salon is clean, and I appreciate that they operate by appointment only, so there's no long waiting. However, during my last visit, I specifically booked an appointment with the same technician I had before, who I really liked (I believe her name is Mai). However, when I arrived, I was informed that she was busy with another client, so they assigned me to a different technician. Unfortunately, this experience turned into a nightmare. The technician cut my cuticle too deep, which led to a painful infection. I ended up missing two days of work and had to wear sandals for the rest of the week. Given their high prices compared to other nail salons, I expected a much safer experience. In my 11 years of getting pedicures, I've never experienced anything like this. The photo I've shared was taken 10 days after the pedicure, following five days of antibiotics. It was initially so swollen and painful that I couldn't even put a shoe on. read more

LUX SF - Nail Salons Near Me - San Francisco, California

Michelle is amazing at what she does! Her skills with powder gel dip are unparalleled, and I am always so happy with the results. The atmosphere is so relaxing and inviting, making my visit a truly enjoyable one. I highly recommend LUX SF to anyone who is visiting the area and is looking for top-notch nail services. Even if you're not a local, this place is a gem. Thank you, Michelle, I look forward to seeing you again soon. read more

LUX SF - Power dip gel by Michelle - Nail Salons Near Me - San Francisco, California

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There is no better mani/pedi in SF than LUXSF. I've worked with every technician available and they are all excellent! They take the time to listen to your concerns and ensure you have the best experience. They don't rush you and really take their time when it comes to callus treatments, massages, shaping, and cuticle care. Color selection for regular and gel is plenty and with only quality products that stand the test of time. I like that you can tailor your service to your liking (adding DeLux, Custom, or Elemis). They are also incredibly clean; they use liners for the pedicure bowls, disposable implements, and stainless steel tools that can be medical grade sanitized in an autoclave. I also love the foot files they use, their one-time use unlike other salons that use porous pumice stones. Photos of my nails (+ friends) throughout the years. read more

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LUX Mani and LUX Pedi. Nice trim and paint. The massage for both the Mani and the Pedi were almost nonexistent. She didn't even massage my feet because she had already painted my toes and would mess them up. So lame. This place used to be special a long time ago. Now it is just another chop shop with drills. read more

Yesterday I finally had the chance to visit LUX SF after rave reviews from my friends, and I'm so glad I did! The salon has a ton of shades to choose from, and the staff is so friendly and helpful. I got the mani/pedi combo because it has been *cough* awhile *cough* since I had done any real "maintenance" on my claws. The experience was great; they checked in throughout to make sure things were going well, and they were super sweet. My nails look great, and it was the perfect post-work relaxation session. I can't wait to go back! read more