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Services - LUX SF
Manicure
Manicure and pedicure
Nail fill-in
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First off... i do not write bad reviews but from my experience at this business yesterday ... I feel compelled to do so for other potential customers. My granddaughter was extremely excited to get her FIRST MANICURE. She just turned five and couldn't wait as her mother was strict in not allowing any sort of kids grooming or make up kits. She wanted to instill in her children that they are "beautiful" inside if they have a good and kind heart for others-- that outside appearances are secondary to be a "beautiful person." As with any young girls, getting a manicure and putting on "pretend makeup" is fun! Our daughter picked this salon with its great reviews hoping for a good first time experience . Our little one was beside herself with happiness and told all her uncles and aunts when she turns five... " mom and dad will allow me to go to a nail salon one time on my birthday." In fact, our daughter , who is a doctor, took half of her day off to make this day right. It was ONLY this ONE TIME. It was a BIG DEAL. Granddaughter walked into the salon, glowing with excitement. Customers also got caught up with her excitement as she sat down on her treatment chair. However, when my daughter and I sat ... we were both told to "wait outside". That was puzzling. No... we were going to stay, thank you. Wanted to take a few pictures. I was HIGHLY surprised that the technicians went straight to put on nail polish without clipping, filing, buffing.... NOTHING done on her nails whatsoever. We could've done it ourselves at home! :( We conveyed for $35,which we booked for and confirmed onsite when we walked in...she should have gotten the soak, clipping, pushback cuticle care and a warm lotion rub . We also pointed this out on their advertisement and menu. Our daughter politely asked to have those services done but they said the polish has been put on already ( seconds ago) so they can't do anything about it. When we asked where's the "soak"? Answer: "Her feet don't reach"... although we told them they could've scooted her forward. There was NO INTENTION of doing any of the services advertised from the beginning... Each item they advertised was not done but answered with an excuse. As they immediately slapped on polish as soon as our granddaughter sat down..the experience was over before we could even begin reversing it since " we already put on polish". Of course they did... seconds after she got seated. The customers near us were also shocked. The entire experience last a few minutes , including a quick fan dry. They told us we're "finished ". What? The finger nails weren't even dry and they tried to put on her shoes with wet toe nails. The customer at one side even pointed out and said a couple of times out loud" her nails aren't dry." I told the business that they should not advertise what they cannot deliver. That we have gotten our own nails done in salons regularly for decades and what they did was not proper nail care process. It's no wonder they told us to "wait outside". The experience was suppose to be 40 minutes....We left the house to the salon, got the birthday nail experience and were back home in less than an hour. We live 2.9 miles away according to Mapquest. That's how quick it was. Walking away, we felt very very disappointed and upset. They did not even try to rectify the improper handling of the situation. DO NOT TRUST THEM. :( SHADY BUSINESS.
Tried this nail salon recently when my nail tech was on leave. One of my friends likes this place so I'm like, why not? Lets try. Smallish salon, nice nail techs, lots of pretty colors to choose from. I noticed that they carry name brand polishes that are vegan, cruelty free and/or non toxic. Brands like Smith & Cult and Deborah Lippmann. Had a lovely time. Located on Hayes and Octavia.
Highly recommend a visit to Lix SF! Sarah was my nail tech and she is incredible- the salon vibe is really chill/cute & everyone is very friendly. I'm usually pretty picky with my designs and she was super accommodating working with me to bring my design to life. Will definitely be coming back!
I think I've found my nail tech in SF! Got these bunny designs done and they're sooo cute. Everyone has great attention to detail, super patient, and obviously artistic 10/10 recommend! Fyi - They sculpted the bunny so it's super cute 3D nail art ^.^
I had such a great experience here and I am so happy with how everything turned out. This was my third time coming here for a pedicure and first time for a manicure which was also my first manicure ever! Andy did my French gel pedicure with gel and powder to shape, and my toes look so clean, smooth, and perfect. Chloe did my nails after Andy suggested a medium almond French gel, and she absolutely nailed it. The shape, the shine, and the white tips are exactly what I wanted. Both Andy and Chloe were so careful, gentle, and easy to talk to, and you can tell they really care about their work. If you want beautiful French nails on your hands or feet, I definitely recommend booking with Andy for pedicures and Chloe for nails. I left feeling so put together and happy.
I came here for the first time and got a gel x set with Nancy - she did an amazing job! She was super detail oriented and careful which made the application and nail prep painless (iykyk). She took her time with the shaping, and made sure I was happy with the shape/color before proceeding. The set cost $85 which I think is fairly priced - I would go back!
This was my first time visiting Lux and Bella did a great job on my nails! I accidentally booked a regular gel service online instead of hard gel but she graciously accommodated my needs and my manicure turned out perfect. I will definitely be coming back to Lux for my future nail needs :)
Not too happy with how my nails look only 2 days after my manicure. The layers look uneven and like the polish is chipping on the tops and corners. This was the "like a virgin" but Deborah Lippmann. The deluxe manicure and pedicure itself was very relaxing, just wish the finished product looked good and lasted long. I've never had this issue with a manicure before, so I'm not sure if it's a nail polish brand issue or application issue..? I came here to try out before getting my wedding manicure.
I'm really disappointed with the French tip that I got tonight 02/19/26. I asked for a French tip and I wanted to explore some cat eye options. Immediately the man assigned to my nails, looked confused and about seven minutes later started on my nails. He only did one coat of the pink polish originally, and I had to ask him to do a second coat which is sort of the bare minimum when it comes to a French tip gel manicure. Then, as he was doing the white tip, he completely missed the corner on three of my nails, and I had to ask him to go back to each of those nails and complete the white line. He completed only two of them and then put my hand immediately into the heating machine. I didn't get a chance to look at them before he started on my next hand. Then, as he was finishing up on my right hand, I pointed him to my index finger which had to clear brushstroke above the white line I asked him to fix it.... He looked at it and said "I will file it down after I'm done". I then told him that it's the brushstroke with the paint and has nothing to do with needing to be filed down. He took a look at it again, forced my right hand down and started putting lotion on my hand... Completely ignored what I said and did NOT fix the mistakes he made on my nails. At the end, as he's rubbing the lotion on my hand, he said "you can do a cat eye next time" Completely disregarding the notes that I had included in my appointment reservation AND My request at the beginning of the appointment. Not only did I leave the store with multiple nails looking like absolute garbage, I didn't even get what I came in asking for and was willing to pay for. The nail tech was purposefully ignoring my request for him to look at my nail and fix the numerous mistakes he made. They were so clear as day, and I pointed them out multiple times. Overall, the quality of the French tip gel manicure is unsatisfactory and I'm very disappointed. I included photos with this review because I think it's important for people to see the nails that I went home with and paid $70 for even after advocating for myself while I was there. I will never come back to this location and I will never recommend this business. So disappointed.
I've been seeing Nancy at Lux for over a year now, and I'm always impressed with the service! I bring in a lot of references and designs, and she's nailed them every single time. She's excellent with color matching and 3D art. The rest of the staff is super friendly and accommodating, and the space itself is clean and comfortable. I'd highly recommend!!
First time here and I couldn't be happier! Chloe went above and beyond with the nail art and made sure it looked exactly like my inspo picture!! She was so precise and careful with every little tiny detail. I'm so in love with my new set and ready for my vacation The place overall is nice, not really luxurious as I was expecting but nice and clean! Thank you Lux SF!!
I recently sent an email with my feedback and I'm thinking they don't read them. After looking at their reviews, I wish I would have looked just a bit closer. I do think this would benefit others who visit. The only pro is that they are available for drop in for gel builder manicures. A few days ago I came in for a gel builder mani and gel pedicure This is my 3rd time coming to lux after my original nail place could not see me during the holidays. I tried you all with my 2 daughters and appreciated a last minute appointment. The manicure was good but the use of the file burned me even when I mentioned it to the nail tech. I decided to come back and made another appointment. When I arrived, I was asked to walk to lux 2 to be seen. I agreed but found it odd that this wasn't discussed over the phone. Tina did my mani. Linh did my pedi. The pedi was decent but she cut me multiple times with the file and dug deep into my ingrowns which made me bleed. Again I liked that she got them out but the cuts around my cuticles were terrible. On my third visit, I called to make an appt. It was around 3p. They said they could see me at 630p. I was given a last minute appointment and although I was grateful, your team seemed to go really fast to get home. They drilled my gel builder off and it burned. I asked him to lower the speed on the drill and he instead drilled lighter versus what I asked for . The builder burned probably because he applied it so thick. When he filed it down, he again used the fast speed which burned my nail beds again. The gel builder is thick, uneven and flat now. No apex shape. And I don't think the color I chose was the color that was used. When I looked at my nails with polish on, you can see the areas with uneven surfaces and even builder that overflowed under my nails. As a gesture, I mentioned to him that next time I'd prefer thinner and more natural sanding shape vs the flat look. The pedicure again by linh was ok. She cut 3 of my toes around the cuticle because she's sanding and filing too fast. Everything that was applied after, burned, which made the pedicure uncomfortable. Then I went to pay. Your website offers gel builder refill for 70 and gel pedicure for 60. That's 130. I was charged 140. I left a 20 dollar tip. The polish I used was gel. Not chrome. Not cat eye. I don't know if I'll return. I hope you address these things and let me know you'll correct them. I'd hate for others to continue having these experiences.
Nail quality is poor, immediately after getting them done- it chipped the next day. Please reconsider before getting your nails done here.
Came in to do a hard gel fill, with nail art! Harry did an incredible job, given how difficult the reference was I brought in. Each nail was a little different, and he spent a lot of time making sure each design was up to my standard. We chose the colors together before, and he tried to change the original just a little bit to work with the materials they already had. This one set included cat eye, blooming gel, chrome, sculpting gel, and more. He spent a lot of time on filing, shaping, etc so I could tell he was being really detail oriented. He assured me the outcome would be about 80% similar to the picture, since they wouldn't have the exact colors. The final price ended up being $135 plus tip, and I got an appointment the same day I called. It's very busy so make sure you get an appointment! There's definitely specific techs at Lux SF who are better at art than others, so make sure you ask for a good one! read more
4 days ago
It's been awhile since I've had my nails done and because I'm going to a special event this weekend, I decided to get a manicure (and also procrastinate on household chores). I just got their Lux manicure, which is their basic manicure that comes with a regular polish, nail cut, cuticle care, and a quick arm massage. My technician was very thorough. She recommended 3 coats, which I appreciated because other places will stop at 2, even if it looks thin. My nails take forever to dry, so when I smudged two of them trying to get my wallet, she fixed them right away. The couple of times I've been here, I've noticed that the vibes are pretty quiet. I remember falling asleep the first time I had my nails done here. If I was in one of the recliner seats at this most recent visit, I totally would have knocked out. At my first visit years ago, I remembered the technician putting this serum on my nails after the top coat that made it dry faster. She actually accidentally used it twice. I think that's why my nails lasted really long. However, the visits after that I noticed that they ended with just the top coat. I asked about it, but I don't think I was clear because I didn't get an answer. And btw, they now use tiny fans to dry the polish as opposed to that serum. But whatever serum they had before worked wonders and I wish they still did that. I just woke up from a nap and I must've put my hands underneath my head as I'm a side sleeper... there are imprints of my hair on my nails. It's not noticeable from afar but I was surprised to see it since the polish is dry. I'm not hopeful about how long the polish is going to last considering this. I think this is third or fourth time here and nothing is going to compare my first experience at this point. I'll probably come back whenever I need my nails done but I'm open to exploring other salons at this point. read more
First off... i do not write bad reviews but from my experience at this business yesterday ... I feel compelled to do so for other potential customers. My granddaughter was extremely excited to get her FIRST MANICURE. She just turned five and couldn't wait as her mother was strict in not allowing any sort of kids grooming or make up kits. She wanted to instill in her children that they are "beautiful" inside if they have a good and kind heart for others-- that outside appearances are secondary to be a "beautiful person." As with any young girls, getting a manicure and putting on "pretend makeup" is fun! Our daughter picked this salon with its great reviews hoping for a good first time experience . Our little one was beside herself with happiness and told all her uncles and aunts when she turns five... " mom and dad will allow me to go to a nail salon one time on my birthday." In fact, our daughter , who is a doctor, took half of her day off to make this day right. It was ONLY this ONE TIME. It was a BIG DEAL. Granddaughter walked into the salon, glowing with excitement. Customers also got caught up with her excitement as she sat down on her treatment chair. However, when my daughter and I sat ... we were both told to "wait outside". That was puzzling. No... we were going to stay, thank you. Wanted to take a few pictures. I was HIGHLY surprised that the technicians went straight to put on nail polish without clipping, filing, buffing.... NOTHING done on her nails whatsoever. We could've done it ourselves at home! :( We conveyed for $35,which we booked for and confirmed onsite when we walked in...she should have gotten the soak, clipping, pushback cuticle care and a warm lotion rub . We also pointed this out on their advertisement and menu. Our daughter politely asked to have those services done but they said the polish has been put on already ( seconds ago) so they can't do anything about it. When we asked where's the "soak"? Answer: "Her feet don't reach"... although we told them they could've scooted her forward. There was NO INTENTION of doing any of the services advertised from the beginning... Each item they advertised was not done but answered with an excuse. As they immediately slapped on polish as soon as our granddaughter sat down..the experience was over before we could even begin reversing it since " we already put on polish". Of course they did... seconds after she got seated. The customers near us were also shocked. The entire experience last a few minutes , including a quick fan dry. They told us we're "finished ". What? The finger nails weren't even dry and they tried to put on her shoes with wet toe nails. The customer at one side even pointed out and said a couple of times out loud" her nails aren't dry." I told the business that they should not advertise what they cannot deliver. That we have gotten our own nails done in salons regularly for decades and what they did was not proper nail care process. It's no wonder they told us to "wait outside". The experience was suppose to be 40 minutes....We left the house to the salon, got the birthday nail experience and were back home in less than an hour. We live 2.9 miles away according to Mapquest. That's how quick it was. Walking away, we felt very very disappointed and upset. They did not even try to rectify the improper handling of the situation. DO NOT TRUST THEM. :( SHADY BUSINESS. read more
Tried this nail salon recently when my nail tech was on leave. One of my friends likes this place so I'm like, why not? Lets try. Smallish salon, nice nail techs, lots of pretty colors to choose from. I noticed that they carry name brand polishes that are vegan, cruelty free and/or non toxic. Brands like Smith & Cult and Deborah Lippmann. Had a lovely time. Located on Hayes and Octavia. read more
8 months ago
Highly recommend a visit to Lix SF! Sarah was my nail tech and she is incredible- the salon vibe is really chill/cute & everyone is very friendly. I'm usually pretty picky with my designs and she was super accommodating working with me to bring my design to life. Will definitely be coming back! read more
1 month ago
1 year ago
I think I've found my nail tech in SF! Got these bunny designs done and they're sooo cute. Everyone has great attention to detail, super patient, and obviously artistic 10/10 recommend! Fyi - They sculpted the bunny so it's super cute 3D nail art ^.^ read more
11 months ago
I had such a great experience here and I am so happy with how everything turned out. This was my third time coming here for a pedicure and first time for a manicure which was also my first manicure ever! Andy did my French gel pedicure with gel and powder to shape, and my toes look so clean, smooth, and perfect. Chloe did my nails after Andy suggested a medium almond French gel, and she absolutely nailed it. The shape, the shine, and the white tips are exactly what I wanted. Both Andy and Chloe were so careful, gentle, and easy to talk to, and you can tell they really care about their work. If you want beautiful French nails on your hands or feet, I definitely recommend booking with Andy for pedicures and Chloe for nails. I left feeling so put together and happy. read more
I came here for the first time and got a gel x set with Nancy - she did an amazing job! She was super detail oriented and careful which made the application and nail prep painless (iykyk). She took her time with the shaping, and made sure I was happy with the shape/color before proceeding. The set cost $85 which I think is fairly priced - I would go back! read more
7 months ago
This was my first time visiting Lux and Bella did a great job on my nails! I accidentally booked a regular gel service online instead of hard gel but she graciously accommodated my needs and my manicure turned out perfect. I will definitely be coming back to Lux for my future nail needs :) read more
1 year ago
Not too happy with how my nails look only 2 days after my manicure. The layers look uneven and like the polish is chipping on the tops and corners. This was the "like a virgin" but Deborah Lippmann. The deluxe manicure and pedicure itself was very relaxing, just wish the finished product looked good and lasted long. I've never had this issue with a manicure before, so I'm not sure if it's a nail polish brand issue or application issue..? I came here to try out before getting my wedding manicure. read more
8 months ago
I'm really disappointed with the French tip that I got tonight 02/19/26. I asked for a French tip and I wanted to explore some cat eye options. Immediately the man assigned to my nails, looked confused and about seven minutes later started on my nails. He only did one coat of the pink polish originally, and I had to ask him to do a second coat which is sort of the bare minimum when it comes to a French tip gel manicure. Then, as he was doing the white tip, he completely missed the corner on three of my nails, and I had to ask him to go back to each of those nails and complete the white line. He completed only two of them and then put my hand immediately into the heating machine. I didn't get a chance to look at them before he started on my next hand. Then, as he was finishing up on my right hand, I pointed him to my index finger which had to clear brushstroke above the white line I asked him to fix it.... He looked at it and said "I will file it down after I'm done". I then told him that it's the brushstroke with the paint and has nothing to do with needing to be filed down. He took a look at it again, forced my right hand down and started putting lotion on my hand... Completely ignored what I said and did NOT fix the mistakes he made on my nails. At the end, as he's rubbing the lotion on my hand, he said "you can do a cat eye next time" Completely disregarding the notes that I had included in my appointment reservation AND My request at the beginning of the appointment. Not only did I leave the store with multiple nails looking like absolute garbage, I didn't even get what I came in asking for and was willing to pay for. The nail tech was purposefully ignoring my request for him to look at my nail and fix the numerous mistakes he made. They were so clear as day, and I pointed them out multiple times. Overall, the quality of the French tip gel manicure is unsatisfactory and I'm very disappointed. I included photos with this review because I think it's important for people to see the nails that I went home with and paid $70 for even after advocating for myself while I was there. I will never come back to this location and I will never recommend this business. So disappointed. read more
4 months ago
I've been seeing Nancy at Lux for over a year now, and I'm always impressed with the service! I bring in a lot of references and designs, and she's nailed them every single time. She's excellent with color matching and 3D art. The rest of the staff is super friendly and accommodating, and the space itself is clean and comfortable. I'd highly recommend!! read more
1 year ago
First time here and I couldn't be happier! Chloe went above and beyond with the nail art and made sure it looked exactly like my inspo picture!! She was so precise and careful with every little tiny detail. I'm so in love with my new set and ready for my vacation The place overall is nice, not really luxurious as I was expecting but nice and clean! Thank you Lux SF!! read more
9 months ago
I recently sent an email with my feedback and I'm thinking they don't read them. After looking at their reviews, I wish I would have looked just a bit closer. I do think this would benefit others who visit. The only pro is that they are available for drop in for gel builder manicures. A few days ago I came in for a gel builder mani and gel pedicure This is my 3rd time coming to lux after my original nail place could not see me during the holidays. I tried you all with my 2 daughters and appreciated a last minute appointment. The manicure was good but the use of the file burned me even when I mentioned it to the nail tech. I decided to come back and made another appointment. When I arrived, I was asked to walk to lux 2 to be seen. I agreed but found it odd that this wasn't discussed over the phone. Tina did my mani. Linh did my pedi. The pedi was decent but she cut me multiple times with the file and dug deep into my ingrowns which made me bleed. Again I liked that she got them out but the cuts around my cuticles were terrible. On my third visit, I called to make an appt. It was around 3p. They said they could see me at 630p. I was given a last minute appointment and although I was grateful, your team seemed to go really fast to get home. They drilled my gel builder off and it burned. I asked him to lower the speed on the drill and he instead drilled lighter versus what I asked for . The builder burned probably because he applied it so thick. When he filed it down, he again used the fast speed which burned my nail beds again. The gel builder is thick, uneven and flat now. No apex shape. And I don't think the color I chose was the color that was used. When I looked at my nails with polish on, you can see the areas with uneven surfaces and even builder that overflowed under my nails. As a gesture, I mentioned to him that next time I'd prefer thinner and more natural sanding shape vs the flat look. The pedicure again by linh was ok. She cut 3 of my toes around the cuticle because she's sanding and filing too fast. Everything that was applied after, burned, which made the pedicure uncomfortable. Then I went to pay. Your website offers gel builder refill for 70 and gel pedicure for 60. That's 130. I was charged 140. I left a 20 dollar tip. The polish I used was gel. Not chrome. Not cat eye. I don't know if I'll return. I hope you address these things and let me know you'll correct them. I'd hate for others to continue having these experiences. read more
1 year ago
Nail quality is poor, immediately after getting them done- it chipped the next day. Please reconsider before getting your nails done here. read more
11 months ago
This was my first time ever getting nail art and Nancy has made me a costumer for life !! I showed her my inspo pic but asked for it to be slightly less "crowded" e.g. maybe 1 ghost per hand, and she absolutely delivered ! read more
1 year ago
I love this nail spot - they're the best. I get long gel x nails and they get the design right every time. LOOK at that French tip. Worth the price. It's crisp read more
6 months ago
2 months ago
1 year ago
I walked in here last minute on a time crunch because I wanted an ombré gel manicure for my wedding. I was desperate because the salon I had originally booked the appointment with couldn't do ombré despite me mentioning it when I called them to book. Fortunately they had an open chair. They were friendly and did a really great job. It was my first manicure ever and I asked them to be gentle and not to push back my cuticles and they respected that, which I really appreciated. I would return again. read more
1 year ago
I love this place, I always go here to get my nails done. They are so nice and I love the calm, comfortable atmosphere. Nancy did my nail design most recently and I LOVED how it turned out. Highly recommend this place! read more
Thee best place in the City to get a pedicure, LUX SF is clean, relaxed and comfortable with friendly and capable nail techs. They also use high quality products. My pedicures always last and I feel rejuvenated after receiving one at LUX SF. read more
4 months ago
amazing set for my engagement nails :) they paid so much attention to detail and did a great job read more
1 year ago
The staff was very nice and fast. I got a manicure and a pedicure and the pedicure was great but unfortunately the manicure was one of the worst I've ever gotten. I'm going to Disney and I asked for Mickey ears and everyone looked at this and was like: yeah that looks great. She left a bunch of nail polish around my fingers as well, the background was poorly applied and since I don't have a confrontational bone in my body and I didn't want to embarrass the lady I just paid, tipped and left. But unfortunately I'll never come back. This looks terrible. Also I thought it was very weird that as a nail salon they didn't have a single OPI nail polish. It's the most standard in quality. read more
5 months ago
harry is the best!!! he is so funny as well he is so detail oriented, kind, patient and a master of the craft. thank you so much!!! read more
11 months ago
1 year ago
2 years ago
1 year ago
Jenny did an amazing job, have been going to this salon for years and service is always wonderful read more
1 year ago
I've been here twice already and both times have been very happy with the result! The ladies there are very kind and attentive to detail. If you want a design, make sure to call ahead to let them know what kind you want so they can make sure they schedule enough time and the right tech. read more
1 year ago
So happy with my nails! Jenny did a beautiful job with my nails. I just showed her a reference pic and she made them exactly identical. Her linework and details are on point! She was also up front about the pricing when I asked how much extra the charge is for design. I believe it is $5 per nail so it was $50 on top of the $75 for gel x set. I will be back forsure!!! read more
6 months ago
2 years ago
Michelle is amazing at what she does! Her skills with powder gel dip are unparalleled, and I am always so happy with the results. The atmosphere is so relaxing and inviting, making my visit a truly enjoyable one. I highly recommend LUX SF to anyone who is visiting the area and is looking for top-notch nail services. Even if you're not a local, this place is a gem. Thank you, Michelle, I look forward to seeing you again soon. read more
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Tracy B.
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Ask the Community - LUX SF
How much for a pedicure?
Depending on the treatments you prefer- a regular LUX pedicure is $40, DeLUX with extra massage and paraffin is $60, and a Custom pedicure that includes everything in the DeLUX plus intensive callus treatment and hot stone massage is $80.…
What's the cancellation policy?
Credit cards are required at the time of booking to confirm your appointment. We require 24 hour notice to cancel an at-home appointment. In the salon we require 4 hours notice to cancel or the card on file is changed 50%. No shows are changed in…
Do you have organic dipping powder?
We do not stock any multi-use dipping powders.
I'm looking for a non-toxic gel manicure as they make at ColorCamp in LA. Can I have something as healthy here?
Although we don’t offer artificial nails we do exclusively use Bio-seaweed non-toxic gel nail polish colors.
Wondering what polishes are offered. Does this salon offer VINYLUX polish?
Just checked. They do not carry that brand
Review Highlights - LUX SF
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