I have been going here on and off for over 5 years now, and I always come back. Best salon I've been to, best color selection, best staff, and best nail results! When I need a true salon experience I go here. read more

I've been a long time customer i want to say about 5 yrs., but these last 2 appointments have let me utterly dissatisfied. Both times I requested the same service, a no-chip pedi. I had the misfortune to get the same person. I requested to have the person at the front to come and assist with the translation because the paraffin was not being placed correctly through my heel, but the lady just ignored me. I asked her just to get me another paraffin bag, she was reluctant until she finally seen she needed to. I didnt want to be the karen so I just left. I can't believe I paid $60 for my toes to look like my 6 yr old niece did them. Generally the vibe is good. I am considering starting to look for a new nail spot. read more

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The only nail place we trust bc they are always ready and are by appointment only and they are always kind. I'm giving this place 4 only bc I wish they would have a variety of music - I like hearing their music it's very relaxing but it's Xmas season and I like hearing Xmas music. I get both pedicure (lux spa $33) and manicure (regular nail) and I leave feeling recharge I love the pedicure massage chair sooooo sooo much Always a satisfied customer here read more

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Lina. Do better. Don't charge a person $3 a nail for "ombré" and get upset that it's either taking too long or you don't know how to do it. Like another person said, I don't mind paying for quality. But if you can't do an inspired nail set shown to you, and AGREED upon, then just say no. Be kind. Don't charge for bad work. Been coming here for a minute and while they are creating a beautiful establishment for their customers, don't charge for bad quality. Overcharge. read more

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I went today afternoon because I know how busy it gets during the weekend. I've been coming here for 6+ years. I do nothing but recommend this place to all my friends and family. Today, I got nothing but attitude and was RUSHED out from the girl who did my nails. I had told her I wanted SHORT nails but then ignored me and said almond shape wouldn't look nice on SHORT nails. Mind you, I go here ALL the time and the girls always do short almond nails for me. She then continued to make them long... I left so upset. Mind you.. you can see my real nails through my acrylic... read more

Lux Nail - Nail Salons Near Me - Chicago, Illinois

Really great nail salon. Always quick to service you, very clean also. They have a parking lot which is a plus. read more

Lux Nail - Pedicure prices - Nail Salons Near Me - Chicago, Illinois

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I will not be going back there the price is fair...but the service is whack they letting people do your pedicure that don't know what tf they doing!!! Get some experienced people to work!!!​ read more

Lina was such a pleasure to have do my nails . She was very friendly and my nails came out so beautiful. Great shape and French tip . Business over all has nice welcoming attitudes and salon is very clean . read more

Lux Nail - Beautiful French tip - Nail Salons Near Me - Chicago, Illinois

They don't understand English. The guy in the front is RUDE. He claims h understand but when I ask he tells the girl what I am saying he said he would tell her later when she is standing there because he was so concerned about me paying him. read more

I've been going to Lux Nails for a few years now. They've never let me down!! They have a lot of chairs for mani and pedis so the waiting time usually isn't bad! The longest I've waited was a busy Saturday morning and the wait was only about 20 minutes. I always get a random tech and honestly, they're all really good. The staff is kind and they're upfront with their pricing. Highly recommend! read more

I paid for no chip and my toe chipped the next day. They also didnt Paint the full toes , they refuse to do a service they do just wanted to be lazy.! They didn't use the feet garter. read more

I was not sure about this place because it has some bad reviews but my experience was great I don't regretted at all. My nail tech (Leo) was awesome, he did he's best to satisfy what I wanted. No body has ever give me so much detail on my nails design and he made sure every nail was perfect. Also the atmosphere is great, it's clean and everyone it's super nice and attentive. One of the best places for nails. read more

Lux Nail - Awesome nail art. - Nail Salons Near Me - Chicago, Illinois

I am seeking a new nail salon in the West Lawn area, as I have been a loyal customer for over a year, consistently returning to have my nails done by Tracy. Her work has always been exceptional, with no chipping and long-lasting results. Tracy possesses a unique ability to create intricate designs, which sets her apart from the other technicians at the salon. Unfortunately, during my most recent visit on Saturday, Tracy was unavailable, and another technician attempted to do my nails. However, they failed to execute the design I requested and paid for, instead opting for a basic application of nail polish. When I expressed my dissatisfaction, the staff refused to accommodate my request, which I found to be poor customer service. The owner, who is often present at the front of the salon, seems disinterested in addressing customer complaints. As a paying customer, I expect a certain level of service, particularly when it comes to custom requests. Given my recent experience, I have decided not to return to this salon. Notably, I had my nails done on Saturday evening, and by Tuesday, one of my nails had already chipped, which speaks to the subpar quality of their work. I am now seeking a new salon that can provide the level of service and quality I expect. read more

Lux Nail - It's only been three days and it's already chipping - Nail Salons Near Me - Chicago, Illinois

I've been going to this place since I was in high school, which was a long time ago, I've really never had a problem until the past year. I am a creature of habit so I always get the basic colored acrylic and they always put a no chip topcoat. When I get a full set It's always $45 unless I get a shape on my nails, which I go back-and-forth from coffin to square I go monthly so over this past year they've been charging me different amounts(15$ or more) depending on the person that is doing my nails. I normally go to the same person every time but when she's not available, I have no choice. Today was my last time being a client at the establishment as it happened again. I got a new person and the shape is horrible, There's acrylic on the underside of almost every nail, and they are so bumpy and uneven I just can't believe it. I don't have a problem paying for quality work, but when I'm walking out unhappy after paying more it's an issue. read more

The quality on service pedi and medí has gone down. I don't feel they sanitize the tools nor get a new set of tools before they start on new client. They seem to keep them in their carts or table. I ended up with an infection on my big toe, The place seems very dirty and unclean now. read more

I paid $55 for regular polish and the lavender package. She rushed my pedicure and didn't shape my toe nails. I wouldn't recommend. read more

Lux Nail - Regular Pedicure, lavender package. $55 She rushed my pedicure,not worth the $55. She also didn't shape my nails. I wouldn't recommend. - Nail Salons Near Me - Chicago, Illinois

I was there earlier this evening, and I asked for a shellac manicure but the lady didn't understand what I was saying. It feel unwelcoming and not very friendly environment, especially at the nail salon. Manicure $35+1 for using CC and $5 tips, not one word thank you. You're welcome read more

Lux Nail - I did my manicure so he just paint it really! - Nail Salons Near Me - Chicago, Illinois

I went there for a pedicure and they were kind enough to stay after close to work on both me and my cousin. Definitely recommend I was helped by Nancy and she is such a sweetheart as well as hardworking I can't wait to go again soon read more

After not having my nails done in over 3 years I was excited to get pampered for the day. I didn't get my nail techs name but she was super sweet! I got a pedicure and acrylics. I was so happy with the results! read more

Lux Nail - Nail Salons Near Me - Chicago, Illinois

Kelly did it again with perfecting my nails and very keen to detail. Not only is she great, but the nail salon Is extremely clean and that is so very important to me. read more

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First time coming here because I needed to get my nails filled in last minute and wow! Sat me down quickly and they did an amazing job on my nails. Reshaped them and cleaned out the edges. The came out perfect! Will be coming here from now Update: you guys never disappoint! read more

Lux Nail - Acrylic full set - Nail Salons Near Me - Chicago, Illinois

I've always had a good experience coming here. You just have to be assertive and respectful when asking for what you want. If u see something u don't like tell them to fix it and they will gladly do it. They've been great. I loved how Timo did my nails. She was very detailed and looked all over to the edges to make sure nothing was blank. I asked for them short and natural looking but still a gel overlay. Super perfect. Shimmery and glossY Update. I went with Jenny and my manicure only lasted a couple days! The polish and the gel overlay itself came off of my natural nails. When Timo does them they last two weeks never a chip. I went back and got them with Timo again, I won't go with another tech. Super cute red glitter for Valentine's Day! read more

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The woman who did my nails her name was Jenny. I'm not sure if she was having a bad day or if that's how she is all the time, but she's not very friendly. I wanted to get a no chip fill in. One thing I noticed is, she does not sanitize her tools after each person. She was rough doing my fill in, actually made my finger bleed at one point. She was very rushed, it just felt like she was trying to get me out of there. Never once was I able to wash my hands like other salons have me do. When it was time to start the nail polish, I chose number 405, which is purple with glitter. She started putting it on my hands, I asked for a purple basecoat, that way you can really see the glitter, and she basically ignored me, said my polish would get darker. She did such a terrible job at painting my nails, that I could literally see the fake nail still, because she wasn't putting the right amount of nail polish on. She kept refusing to do a basecoat, so I basically just had this very light purple glitter on my nails, that you could barely see. No matter how many times I asked her to fix it, she just wasn't getting it right. Then when she finally finished my nails, I thought it was weird that she took a nail file and started filing AFTER the polish was on. That ended up messing the polish up even more. She didn't clean my cuticles or anything. Just awful! Very sloppy and rushed. I went to the desk to pay $31, so the guy at the desk was very friendly, he asked me if I liked my nails. I told him I honestly did not, so he's asked if I wanted her to fix them, I wanted them to be fixed but not by her. There was no way this lady was going to waste anymore of my time, and not to mention she already started on somebody else and they were pretty busy. read more

I'm making this review because I seen someone say that Leo was very rough and in a rush. Maybe that was true for that day but I tend to be sat with him and he does an amazing job. He isn't rough at all, and will ask my to relax my hand rather than tug or pull. I haven't been coming to this salon for long but everytime I do it's a great experience. read more

Lux Nail - Nail Salons Near Me - Chicago, Illinois

BE AWARE - THEY STEAL YOUR MONEY DISHONEST BUSINESS!!!!!!!!! I AM completely discusted with this place. I took my niece here who is 15 yrs old to get her nails removed. I drop her off because I had other things to do in the meantime. When I went back I approached the cashier to pay for the service the man behind the counter told me it was $15.00. I thought to myself " oh my gosh.. the price went up". For the longest time, I have always pay $10 for a nail removal. HOWEVER, my sister went there just a few days after I took my niece, to have her nails taking off and she only got charged $10.00. Do they always take advantage of their younger clientele here? Don't trust this PLACE! read more

Well, I returned the next day because my matte black polish bubbled and doesn't look professional. When I walked in I showed him my two thumbs and said I wanted to get my nails fixed. He never bothered to find out exactly what I wanted and after waiting 45 mins I told him I wanted all my nails polished a different color. He refused and said I can come back tomorrow. I even offered to pay because I have two important meetings tomorrow and would Like to look presentable. He said too late and honestly didn't care. Overpriced, bad attitude, terrible customer service. They were probably embarrassed that I actually returned and complained that my polish bubbled. So I wouldn't come back, and recommend customers be clear before agreeing to anything with this nail shop. No workers talk or make conversation or makes any customer feels appreciated. read more

Lux Nail - Lux Nails done 8/8 today is 8/9 - Nail Salons Near Me - Chicago, Illinois

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I used to come here regularly for my mani-pedi because I find their prices to be reasonable. However, their no chip polish does not last more than a week and if my lucky it will last two weeks the most. Lately, I've had issues with most of the staff there who purposely paint above the cuticle so that customers return quicker to get their nails done again. Even after informing the staff to paint lower, they pretend to fix them (with an attitude) but in reality they do not actually paint the nail completely. I have very strong nails naturally and after having my nails done there, my nails were almost paper thin. I will not be retuning here again and I would much rather pay more elsewhere and not jeopardize the thickness of my natural nails. read more

Though Lisa a great job with the nails, I'd appreciate a more defined apex next time. I took nail colour inspiration from her and turned out to really like the colour and cat eye design! I took one star off because there was a customer who came in and was disruptive for a while. She/IT came in yelling and it was hardly 10:30am. It was too early for that bs. The customer was nagging like a rabid dog while the owner tried to ask her politely what happened and she wanted to have a free service because "she already paid $100+" and needed them to "do it right this time". ... normal polish chips if not taken care of... people should use their brains. After she started yelling, the owner gave her the same energy and raised her voice a bit back in which she replied even louder. As the conversation progressed, the volume increased to the point where I could barely even hear the nail drill. When I come to get my nails done, I like a peaceful environment. I wished the owner was more assertive kicking her out; kick those imbeciles out sooner and more forcefully. A customer like that doesn't just disturb the owner and employees but the other ACTUAL paying customers there as well. She was practically nagging throughout my whole service, threatening to call the better business bureau. I understand the shop has no control over stupid people like her who mistreat her normal polish, fully knowing it's not no-chip polish, during vacation. I think the owner needs to be sure to boot idiots like her out right after she starts yelling-- not arguing back with her. It's stressful to hear yelling throughout my service. The music they play is nice, I wish I could actually hear it instead next time. Other than that, to reiterate on previous reviews, any time I get my nails done there they always come out looking very nice and I always get compliments on them PS, if that disruptive poodle of a human being reads this review, you need your vocal folds tied like a bow. read more

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This is how I left their shop. I asked for a gel French tip full set and after shaping, I asked why she didn't cut the skin around the cuticles. She said that wasn't included in a gel full set. I said it looks really rough without the cuticles with a new full set and they should tell new clients this as it's not normal. After I paid the extra $10 to get the cuticles clipped, she didn't fill in the space between the nail and the cuticles so it looked really grown out. I asked her why she didn't fix it. She said if I didn't like it I could go somewhere else because they were really busy. I said okay and she cut off the tips of the nails and sent me out like this. read more

Lux Nail - Their full set ... - Nail Salons Near Me - Chicago, Illinois

Love that they were quick to sit me down since I wasn't getting acrylic or gel but doesn't make up for the fact that I paid $65 (which I think is ridiculous but better than the $81 I would've paid at CNN nails. And yes, $81 is what they said when I called) for a no chip mani + pedi just for the mani to chip and crack?? So that's the reason for the 1 star. What was the point of getting no chip then?? Now I'm stuck looking like a fool. Unless this place decides to redo my manicure for free but that's a reach lmao read more

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I have to admit that I'm a VERY picky customer when it comes to getting any service done on myself. This is exactly why I've been coming to Lux Nail for about 2 years now and I seriously cannot stress how much I love this place! At first I was getting the gel fake nail from the amazing Lily but then summer came around and I wanted to let my nails breathe a little. Fiona does an exceptional job with her quick and yet detailed non chip manicures that last me such a long time! If you're lookin for a clean and really nice place to get your nails done stop looking. Not only the way it looks but the customer service you receive when you walk in is like no other. Although they close at 8:00pm , the technicians and the amazing manager here strive to give their best service for those last minute walk ins. This place is always packed so I'd advise you call ahead of time to schedule an appointment or ask how long the wait is. Try them out, you won't regret it . read more

Lux Nail - 018 CBD non chip manicure done by Fiona - Nail Salons Near Me - Chicago, Illinois

I love the pedicures here! I call for an apportionment and the wait time isn't so bad. The staff seems very nice. read more

I think her name is Lisa she did an amazing job she made sure I liked the way my nails looked and she didn't hurt me at all I will definitely be going to her again. read more

Lux Nail - Nail Salons Near Me - Chicago, Illinois

I have been coming to this place since the beginning of the year, I have always loved the way my nails come out. However, the pricing always changes. I never have the same price even though I always do the same exact things. Today the price stood out to me more, $80 for a acrylic set and regular pedicure. My other visits have always been no more than $60. I showed my nail tech the design I wanted and close to the end, i mentioned that a nail was going to be ombré. She threw the nail polish that was in her hand and signaled me to give her my hand as she grabbed the glitter. Rude. When I told her that i wanted the letter A on my ring finger (she was gonna make that one ombré too), she threw it again. Don't get me wrong, i love my nails it's just too pricey and rude nail techs. read more

Lux Nail - Nail Salons Near Me - Chicago, Illinois

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They the very best never going anywhere else and great service all the time period they make u feel welcome at all times and they move fast and do great work read more

Lux Nail - Nail Salons Near Me - Chicago, Illinois

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Lux Nails doesn't follow the prices as shown on display. When it came to the pedicure, the employee gave little to no effort on scrubbing and painting the edges. read more

So the manager/owner whatever he is treats his customers VERY POORLY! The 2 ladies that worked on me and my toddler were the sweetest. But this guy has a very nasty attitude! 1. The lady that did my daughters toes offered to paint her nails, I asked if it was extra and she didn't respond so I never confirmed yes or no. Next thing you know my baby's nails are getting painted. I said to myself it's only a polish, can't be more than $5. So I didn't say anything and let her continue. 2. When I was done nobody took payment from me so I asked the "manager", while I was sitting at the drying station, may I pay now? He responded with such a cold dry attitude. "Your toe nails are not dry yet." I thought well any other salon I go to, takes my card and swipes and then brings me the receipt so I can sign. So I got up and walked over to give my card and walked back to the drying station. All of a sudden he walks over and slams the pen in my face and leaves the receipt there. 3. I only rcvd a pedicure. And my 7yr old with soft feet, no callus' got a pedicure. I even asked them not to shave or scrub her feet. So all they did was soak her feet, massage her feet and calf's and paint her toes. Oh and the polish for her hands that I wasn't told would cost extra but whatever. 4. My charge was $50!!! WTF! For that!? They charged my 7yr olds pedí, the nail polish for her that I didn't ask for and of course my pedicure. Then a card fee that WAS NOT DISCLOSED before my services! I said to him "Wow, $50? Why?" He said "It's on ur receipt!" And walked away! Like what a dick!!! When I mention only the polish & that the nail tech never responded to my question or advised me of a price - this man has the audacity to tell me he can REMOVE her polish and then remove the charge. WOW!! All I did was bring something to your attention and that's your response!? How about apologizing for the fact that ur nail tech said nothing to me about price and educate her on what to do moving forward, instead of being an arrogant asshole! I told him I was going to leave a bad review, he says "You think one customer is going to hurt my business?" This Rich(the name he gave me when making my spot) guy is a REAL ASSHOLE!!! He needs to hire someone else to manage insteada MICROMANAGING ALL HIS EMPLOYEES and treating his customers LIKE GARBAGE!! FUCK HIM! Also that fee for using my card I HAVE NEVER SEEN. Not unless I'm paying LESS THAN $10! This guy is just MONEY HUNGRY & penny pinching! Fuck him nad fuck ever going back to that place again! read more

They are fast, friendly, and good. I come here every 2 weeks. It's a big space and clean.

Man doing my mothers nails was completely disrespectful. He yelled at her when she decided she wanted to do gel instead of acrylic BEFORE it was an inconvenience for him. I watched him yell at her with my own eyes. When she came back in to get her nails taken off they were gaslighting her and saying he didn't do anything wrong. Ontop of that the girl who did my nails didn't even clean them off for me. DO NOT GO HERE. read more

Lux Nail - My nails literally are still grimy didn't even bother to clean them. Worst service ever - Nail Salons Near Me - Chicago, Illinois

After being to a few other places in the area (even reporting one) I'm so happy that this salon is new and just opened! Waking in everything was nice, new, clean, beautiful decor, just what I've been looking for! Normally I would be the type to go in on a weekend but my work schedule allowed me to go on a Wednesday afternoon which I know will never happen again. So for a Wednesday afternoon I had a great visit, they took me right away, Sarah opened the tools in front of me, they use the plastic bag in the pedicure bowl. She was gentle and nice. I splurged on a no chip mani also and as of 1 hour later I'm happy with it. This is my 2nd no chip ever so I will see how it lasts. I also asked about waxing, yes they do it and have a private room, awesome! I will be going back I'm back 3 weeks later, today is my daughters 13th birthday and the place is still worth 5 stars! read more

Lux Nail - Nail Salons Near Me - Chicago, Illinois

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