I had the absolute best experience with Jenn at Luv Bridal! I came in thinking I knew exactly what I wanted, a fit and flare style, but throughout the appointment, my vision completely changed. I honestly felt a little bad for switching things up so much, but Jenn never made me feel rushed or stressed. She stayed so positive, encouraging, and reassuring the entire time, reminding me there was no need to worry. The selection was amazing. They had such a wide range of dresses, from different fits and silhouettes to a variety of beautiful fabrics. They also offer a wide range of pricing, and I really appreciated that you share your budget ahead of time. That way, during the appointment, cost wasn't even something I had to think about. I never once worried about the price of the dresses I was trying on because Jenn already had that handled when she was pulling options for me! Jenn truly went above and beyond to help me find the dress. She patiently pulled options, guided me through what worked best, and somehow led me right to the one I ended up saying yes to. She was also amazing with my bridal party, keeping them updated and involved, especially during those moments when I was stuck in the dressing room unsure about a dress. On top of that, the boutique itself was so clean, organized, and welcoming. What really stood out is that they don't just sell you a dress, they create an experience. The whole appointment felt fun, special, and anything but boring. Jenn is seriously the best, and I couldn't recommend her more! read more

The team at Luv Bridal made it so easy and fun to find my wedding dress. I don't like shopping, so it's a big deal for me to have fun shopping. The Luv Bridal team reached out before my appointment to get an idea of what I was looking for. When I arrived, they walked through my price point first, then confirmed what we previously discussed was still what I wanted. I was able to select a few dresses to try on and my stylist, Sara, had a few in mind as well. Coincidentally, we both picked out a few of the same dresses. Luv Bridal takes such good care of their brides. I left loving a dress and they told me to think about it. I never felt pressured to buy the same day to lock in a particular pricing. And a few weeks later when I was ready to move forward, they still took great care of me. Thank you, Luv!! read more

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TikTok couldn't stop talking about this place--and now I completely understand why. I'm so happy I went because I said YES to the dress! Jaden made the entire experience incredible. She truly listened to what I wanted (and what I didn't), and was attentive, kind, and so knowledgeable every step of the way. She made everything feel special and completely stress-free. The dresses are also surprisingly affordable, especially considering the beautiful detail in each one. I highly recommend this place to any bride searching for her dream dress. Huge thank you to Jaden, you're amazing! read more

This showroom was incredible!!! I came in with a tall order: my wedding in under 4 months and this being the only dress appointment I had made. I needed something off the rack and they absolutely delivered. First of all, they have a sign in front with the names of all the girls coming in that day which was so cute and made you feel so special. My stylist was Aylen, and she KILLED it. She was immediately so warm and welcoming and really eased my *unnecessary* nerves right away. I showed her my few inspo pics and she went right to work. She took me back and got my measurements, then showed me where to look for off the rack dresses in my size. While I browsed she went looking in their backstock. Upon returning she asked if I had found anything I liked. Then went through some other options and asked my opinion on them. I have a really hard time speaking up for myself, so I was nervous about feeling comfortable voicing my opinions if I didn't like anything. Aylen couldn't have made it easier. She never made me feel like I was being too particular or inconvenient at all. I tried on about 6 dresses in all, and honestly loved them all. Not only my stylist, but every girl in there made me feel like a million bucks. I loved the look of tighter dresses but didn't know how I'd feel about having my tummy on display. Every dress I tried they all were hyping me up and it felt so genuine I really had some confidence walking out. I also love that she wasn't afraid to snatch me in. The one I ended up getting was perfect. It was off the rack, but had literally never been tried on so I still got it brand new. She said when I showed her my inspo pics she immediately thought of it- goes to show how good she is at her job. It was right within the budget- everything I was hoping to find and more. Also worth mentioning: my stylist was with me the whole time once we started trying dresses on. She held my train behind me while I walked (I wasn't used to walking with it so I was nervous about tripping lol), and fluffed it out behind me when I stood in front of the mirrors. I had mentioned wanting lace sleeves and she got me a pair to try with all my dresses so I could see it all together. She also put a veil on me everytime I came out. I just can't express enough how thankful I am for her attentiveness. She gave me everything I was asking for, and didn't try to sell me on anything extra. I really appreciated that. I can't thank Aylen enough for being such a pivotal part of a very important day. Thank you all so much!!! Definitely recommending to ANYONE looking for a wedding dress. Would give more stars if I could. read more

Luv Bridal - Bridal Near Me - San Diego, California

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I had such a wonderful experience at LUV Bridal in San Diego, and I have to give a huge shoutout to my stylist Isabel. From the moment we walked in, we felt so welcomed. They had a sign with my name on it, snacks, drinks, and the whole atmosphere felt celebratory and relaxed right away. Isabel was absolutely amazing. She was incredibly attentive, enthusiastic, and genuinely excited to help me find the right dress. What I appreciated most was how quickly she understood my personal style and the overall vision I had in mind. She really understood the assignment. Every dress she pulled felt aligned with my personality and the vibe I was going for. She also worked so efficiently and helped me try on as many dresses as possible without ever making the experience feel rushed or overwhelming. She kept the energy fun and positive the entire time, and her friendliness made the whole appointment feel easy and natural. Dress shopping can sometimes feel stressful, but Isabel made it feel joyful and seamless. You can tell she really cares about making the experience special for each bride. If you're going to Luv Bridal in San Diego, I highly recommend asking for Isabel. She made the entire experience memorable, and I'm so grateful for her help! read more

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I accompanied my sister to Luv Bridal for her first bridal dress shopping experience and the experience was fantastic! Ali assisted us through the process and she took in all of our feedback and provided us information on what alterations could be made to the dresses, and demonstrated how the bustle might look, etc. My sister tried 5 different dresses over the entire 2-hour appointment. There's a really nice set-up with a small pedestal for brides to step on, and small couches for each party. There are plenty of mirrors and really great lighting. It was just me and my mom so the small couch was good for us, but some other larger parties did have ladies who had to stand because there wasn't room to sit. We were offered coffee or water (possibly other drinks) upon our arrival and there were snacks set up for our enjoyment. Once we narrowed down to a specific dress, Ali had my sister walk to the front mirror so we could get a nice video of what the train would look like as she walked down the aisle. The experience was very good and huge kudos to Ali for making it so seamless! My sister did end up choosing a dress (the first she tried on! Apparently it's not uncommon!) but we made the decision after we had left. Ali made sure to get the measurements done so we didn't have to set up an appointment, and provided a card with the dress name, size, veil info, and her name. We were able to come in as walk-ins to buy the dress, and were provided time estimates (for a purchase on 08/10, the dress should arrive by mid- to late January). Would definitely recommend Luv Bridal! read more

Kissy is AMAZING. So patient, nice & very understanding of my vision. She helped me find my dream dress and was excellent at suggesting different veils. Any girl would be lucky to have her as their stylist! read more

I had an AMAZING experience at LUV bridal! My stylist Isabel was exactly what I needed. I didn't have high expectations as this was my first ever bridal appointment - I didn't expect to find THE dress but I did!! She helped me navigate through everybody's opinions including my own. She asked the right questions and made sure I listened to my gut. She also knew the dress from the beginning. I didn't like it on the rack but eventually I tried it on and it still brings tears to my eyes. I cannot stop looking at the pictures of me in it! Thank you Isabel!! I had an experience I have dreamed about my whole life and I am still on a high! read more

Isabel was incredible! She was a gracious, enthusiastic stylist. The shop is so gorgeous and clean with a ton of selections from dresses that are plus size friendly to accessories. I really appreciated how respectful they were to budget and preferences, no one tried to talk her into trying something different and they gave her so many options. 10/10 would recommend and return! read more

Luv Bridal - Isabel was so amazing and so respectful of our bride's wishes - Bridal Near Me - San Diego, California

I have nothing but the best to say about Luv Bridal and my beautiful, amazing stylist Ainsley. I knew this was going to be a special store the second I walked in. There was a sign that said 'Welcome ____' and a list of all the girls with appointments that day! It's such a small detail but I think it adds such meaning and thoughtfulness for an event as special as finding your wedding dress. It set a precedent for what we were to expect at the store. The area where your guests sit and wait for you is just as you'd imagine and see in the movies: huge mirrors, show lighting, drinks and snacks galore. One of the highlights of the experience was my queen Ainsley!!!!!! She took notes of what I was looking for and started picking beautiful dresses in my price range (never pushing me to go higher than what I specified which I was nervous about!). The very FIRST dress she pulled and I tried on happened to be the ONE. Ainsley made me feel so comfortable the entire process and really championed what I wanted and what felt best for me! Not to mention her kindness and going above and beyond to treat me AND my family that I brought with me with so much care - she even set up a tripod so my cousin could watch on FaceTime! All in all, Luv Bridal has 5 stars on Yelp for a reason!!!!!! Even if you don't find your dress here (I'm sure you will), you will leave having had such a fantastic experience and seeing such beautiful dresses! read more

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Luv Bridal was the best bridal shop I've visited! My stylist, Mihaelia was the sweetest! She's def a girls' girl haha. She took my inspo pics and found THE DRESS for me. Luv bridal has a variety of dresses. There are dresses sold off the rack as well for a discounted price as they have some wear and tear! I made a 9a appointment and the time just flew by. Everyone is super sweet and welcoming. The parking lot is a little small and crowded though. I'd definitely recommend making an appointment in the morning hours to avoid the crowded parking lot! I would definitely recommend this bridal shop to my friends when they're looking for their wedding dresses! read more

OH MY GOODNESS!! Wow where do I start??? Queenie, thank you so much and the team at Luv bridal, I went to two other shops that left much to be desired. Queenie was texting me a week out from my appointment creating a profile for me. GREEN FLAG. She was sweet and empathetic, asking me about my needs, wants, and wishes. Upon my arrival I was amazed by the selection, elegance, and organization of the shop. They had SO MANY refreshments and snacks to choose from. The process was so pleasant and exciting, Queenie is this best, she made me feel so comfortable, she was professional but so personable. This was the best bridal dress shopping experience I have ever had. NOW THE DRESS. HOLY HECK. My dress blew all expectations out of the water. I was feeling a little defeated in the process of looking for a dress. The first dress I tried on was the one, I couldn't believe it. The price was unbelievable, half the amount of many of the other dresses I tried on and I could never commit to any of them ... I would have paid triple the price for the dress. Queenie found the most perfect veil to give me the touch of lace I was looking for. Thank you again Queenie for making this once in a lifetime time experience amazing for me! I will never forget it!! read more

Luv Bridal - My dress!! Hopefully no one sees!! - Bridal Near Me - San Diego, California

Let me start off by saying I was a guest at my friends bridal appointment and had the most amazing time with our stylist! She was so kind and attentive and really calmed my friends nerves and made her feel at ease. With the help of said stylist, my friend found the most amazing dress!! We all can't wait for her mom to flying in so she can have her "Say Yes to the dress" moment! The reason I am writing this review is for who I am assuming are the managers? The energy was a little tense to say the least. There was a standing desk on the floor and they were watching, not only ours but all of the stylist very closely, taking notes and whispering to each other frequently. So much so that it became an ongoing joke in our group. There are wall to wall mirrors so seeing the mangers interact with each other was borderline comical. Not even the cute bunny ears could hide how bothered they seemed. If it wasn't for our amazing stylist, the overall good vibes from other stylists and the mimosas, the experience would not have been enjoyable at all. read more

Oh my goodness. Where do I even begin... Wedding planning can be extremely stressful and overwhelming. I've been worried about the pressures and expectations of it all; however, I knew that finding the perfect wedding dress would be fun and easy thanks to Luv Bridal. I've been to this Luv Bridal location twice, where two of my best friends found their perfect dress. So I knew when it came to my turn, I would be in good hands. And OMG did they NOT disappoint. This place is luxury wrapped into one little bow, with every single dress shape, color, trend you can imagine but at the BEST price point. All of the dresses are under $5000 and are made from several designers from all over the world. You can tell how incredible each dress is by the fabric, details, intricacies and workmanship. As a bonus, the store also has drinks and snacks available during your appointment, which never goes unnoticed. The first time I tried on dresses I was not sure what style I wanted. I was working with Aylen and Jen and they were FANTASTIC! They are extremely knowledgeable and were incredibly fun to work with. They found several different styles of dresses, which helped me narrow down to the type of fit that I wanted. I also met with the owner, Michelle, and you can tell that she really cares for her customers. After two scheduled appointments and over a dozen beautiful dresses I tried on, I was able to find the PERFECT dress. It is stunning and looks like a $20,000 dress but was under $4,000. I also picked out a beautiful vail to go with it. I did not want to post a picture of my dress just in case my fiancé see's the post, but I promise you THIS is where you will need to go for your wedding and your friend's as well! Again, shout out to Aylen, Michelle and Jen for all of your help! My wedding will be that much better thanks to you! read more

Where to start! My Bridal Stylist, Jenn, was fantastic and showed me SO MANY dress options that could fit my vision. Additionally, the showroom and dress selection felt designer & high end which made the very fair-priced gowns feel like a steal. I was over the moon to say YES to the dress at Luv Bridal. read more

I went here for shop for my wedding dress and had an amazing experience. My consultant, Queenie, was extremely sweet and helpful and had an infinite amount of patience. I didn't end up getting my dress at this store but I would definitely recommend them. They had so many options! I really wanted to try an Allure dress which is a brand they don't carry and that literally the only reason why I didn't end up getting my dress there. But the shop is beautiful with great service. read more

Went for my best friend's dress fitting, and her stylist, Jenny, killed it! She was amazing and sweet and helped my friend look absolutely incredible in her final chosen dress. Everyone there was incredibly accommodating and made it comfortable for our entire party to be a part of the experience. We also really appreciate that when we ran over time they were still gracious enough to let us finish our celebrations. Will recommend this salon for anyone hoping to look AMAZING on their wedding day! read more

I did not find a dress there due to my limited time frame, but I truly had a wonderful experience with all of the staff. Karina was my stylist. She not only picked out beautiful dresses for me to try but also listened and made the day so special. She was truly so kind and wanted to help in any way she could. The staff there is wonderful and kind! And there are so many dresses in an affordable price range. read more

My Bridal Stylist was Mihaelia and she was absolutely amazing taking notes of everything I've envisioned for my big day and making it a reality. She gave me many options and helped me narrow down the choices that eventually lead to my perfect dress! The overall experience not just for myself but for my bridal party was definitely invaluable for this occasion! read more

We came during the "off the rack" sales this past July. Thank you Queenie for helping me find the one! She listened to me, and the last dress she had to show me I fell in love with and it was not what I expected and I could not be more grateful! read more

Luv Bridal - Lobby - Bridal Near Me - San Diego, California

I experienced my first ever bridal appointment with Luv in San Diego in March 2026. Going into the appointment, I was very nervous because I was feeling very intimidated to try bridal sizing and different types of dress styles on. I wasn't sure what (if anything) I'd feel good in. My anxiety was quickly alleviated when I met my consultant, Queenie. She was incredibly patient, extremely knowledgeable, and a true gem to get to know. She was so kind and genuine! I loved chatting with her through the curtain in the dressing room as I was trying on the dresses, and I ended up having so much fun with her and my family (I brought my sister and niece with me, who also loved her). Not only was she able to calm my nerves so naturally, she also was incredibly helpful with nailing the details of what kinds of elements I'd want in my dress. She never pressured me, but did a great job selecting a mix of dresses to try on, and ultimately determining my top choices. I think I tried about 6 or 7 dresses on, as well as some veils. I never felt rushed and was able to really take in the details, get photos, and just enjoy the overall experience, while she gently guided us with small reminders (like when we had about 30 minutes left, she let us know the time remaining and asked if there were any kinds of dresses/elements that I hadn't tried yet that I'd want to see). She kept us on track and was super organized but also went with the flow and allowed my sister/niece to make suggestions, too! I left the appointment feeling so relieved and grateful for such a positive, fun, and memorable experience. Even though I wasn't quite ready to say yes to a dress that day, I went home beaming, with way more confidence! Queenie also followed up later on with a very nice (and low pressure) text to check in, as I was tight on time to order my top few dresses. This was a super nice touch, and I really appreciated feeling like I really could reach out if I had any questions or help to get my dress. Again, her communication was super open and very helpful. I wanted to write this to send a huge thank you to Queenie. I hope she sees this and is reminded of how much of an impact she has on people- She seriously brought the perfect energy and skillset to my appointment and immediately turned the overwhelming feeling I had at the start of the day into a happy, light, and enjoyable day I'll always remember! I also hope this will give some encouragement to any future bride who may be nervous while considering making their first appointment - go for it and have fun! read more

I had the most wonderful experience at Luv Bridal, mostly thanks to our stylist, Isabel. Coming in, I was a bit stressed (I found out I'd need to rush-ship most dresses with 7.5 months until my wedding), but Isabel immediately turned the whole situation around. She was so sweet, positive, and calming - her energy is exactly what every bride needs. I loved how detail-oriented she was. Isabel asked really specific questions about what I liked, and when showing each dress, she would present it to my guests with so much excitement and care. I had tried on many gowns at other shops where I liked just the top or just the bottom, but Isabel reminded me that if I don't love the whole dress, then it's not THE one. That advice helped me be more decisive. Compared to other shops I went to, she is by far the best stylist I've met. She truly listened to me, and because of her, I found THE dress that both I and my family fell in love with. As for Luv Bridal itself, the store has an amazing selection of dresses with so many beautiful styles to choose from. I also loved the little touches, like the free snacks and sodas for guests. The only small thing to note is that the seating area is close to other groups, so when you're walking out in each gown you pass by other brides and their guests. Honestly though, it didn't take away from the experience - it just felt like one big community of brides cheering each other on. Overall, I can't recommend Luv Bridal enough, especially with Isabel by your side. She made what could have been a stressful day into one of the most memorable moments of this journey. I'm so grateful! read more

Luv Bridal - Bridal Near Me - San Diego, California

Here is my experience as someone supporting the bride. Also my first experience at a bridal boutique, so this sets my bar a bit. Parking was very tough. It's a narrow and tight parking lot. I recommend factoring time prior to your appointment to find parking. The spots are really tight, even with a compact car. There is a grocery store to the right of Luv Bridal, and some spots are marked for the patrons of the store only. Upon entering, the ladies greeted us warmly and made us feel welcome. They offered snacks and drinks from their coffee bar. They had a water dispenser closer to the mirrors on the right side of the store. Immediately you can see all the dresses and styles they had in store. I love that they had the full body mirror right by the entrance. It's awesome for taking selfies with your bride tribe! The lady assigned to help our bride was not the best. Of the ten dresses the bride tried on in an hour, two or three were completely not what she was looking for. The bride felt like she wasted time on those and didn't even want to come out to show the rest of the group. But the bride was too shy to tell the lady. The bride ended up not deciding on a dress, but she's also very early in her planning journey. We didn't get champagne although the group next to us popped a bottle. I don't know how that works, but apparently you can drink while you watch your bestie wear beautiful dresses. The prices of the dresses I saw ranged from $1500-$4000. The $1500 dress was like the very basic - no lace, no design. The $4000 dress was so intricate with a beautiful train and special designs all over the dress. read more

Luv Bridal - Here for the snaccc - Bridal Near Me - San Diego, California

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Absolutely amazing experience at Luv Bridal! We didn't even have an appointment on a Sunday, but when we called, they welcomed us in immediately--such incredible customer service. Queenie was an absolute dream of a stylist. She was kind, bubbly, and so genuinely helpful, and I never once felt pressured. She truly listened and made the entire experience fun, relaxed, and unforgettable. The shop itself is spotless and filled with so many stunning dresses. I had the best time and couldn't have asked for a better experience. Highly recommend Luv Bridal and definitely ask for Queenie! read more

Five stars is not enough!! The customer service was beyond measure. I was there last weekend for my daughter "the bride to be", along with her crew. We were given an experience unlike no other with the ambiance, the vibe, the showroom, dress selection but most importantly, the passionate stylists. This is what every wedding dress appointment should consist of. Huge shoutout to Queenie and Ashley for their amazingness...my daughter said "yes to the dress"!!!! ~ an excited and emotional "mother of the bride" #themartyparty2026 read more

Luv Bridal - Bridal Near Me - San Diego, California

I had such an amazing experience here and everyone was so nice! I chose my bridal dress here and it was selected by one of the workers here. I believe her name was Ana? I forget but I'll post the dress I got! Very affordable and make an appointment before! read more

Luv Bridal - Bridal Near Me - San Diego, California

My experience at LUV Bridal was absolutely wonderful! From the moment I arrived, the team was warm and welcoming, but my stylist Isabel truly made it unforgettable. She listened carefully to my vision, pulled perfect gowns, and gave honest, encouraging feedback without any pressure. Isabel's genuine excitement and kindness made me feel confident and special every time I tried on a dress. She created such a joyful, relaxed atmosphere for me and my family. The customer service here is exceptional, and Isabel went above and beyond to make my "say yes to the dress" moment magical. Highly recommend LUV Bridal. Thank you! read more

Had to update my review because Luv Bridal has the most amazing customer service I've ever encountered! My fiancée had an issue with her veil and Carolina came to the rescue! Carolina was empathetic, caring, and fixed our issue immediately! She went above and beyond to make things right and is one of the most amazing people I've ever dealt with If you're looking for a wedding dress, don't hesitate. Luv Bridal has your back and is a pleasure to work with! Luv you Luv Bridal read more

I didn't say yes to the dress here but LOVED my experience here. I was so scared about going dress shopping bc I didn't want to be pressured to buy something out of my price range. My stylist Ainsley was the best. I literally couldn't have asked for someone better. She asked all the right questions as far as price range, when the dress was needed by & what did & did not like. She listened to all the things I said I wanted. Overall this place was amazing. It was inviting & everyone was incredibly nice. They also have a lot of great plus size options which is another thing I was nervous about! Tysm Ainsley for giving me such a great experience! Highly recommend! read more

Luv Bridal - Bridal Near Me - San Diego, California

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This was my first stop for wedding dress shopping and Ally was the BEST. She listened to everything my group and I said about what looks good on me and she picked the most BEAUTIFUL dresses. I ended up saying yes to the dress because of her!!! They have the most beautiful dress selection. You can bring your own champagne to drink while you're there. I love love love this place. They will hold a special place in my heart because of the help they've given me for my special day. read more

Luv Bridal - Me and my girls - Bridal Near Me - San Diego, California

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Had my first ever bridal appointment at Luv Bridal yesterday, and it couldn't have been a better experience. I got to work with Isabel to find my dream dress! She went above and beyond to make me feel special and heard throughout the process, and made a nerve-wracking process feel so fun and effortless. She helped us figure out a budget, and she helped me find my dream dress (on her first try) that fit our budget. There were so many incredible, beautiful dresses in the store. I'm so happy to be a Luv Bride!!! read more

I had the absolute best experience at Luv Bridal with Isabel. Of course the dress I fell in love with was there, but Isabel made the experience better than I ever could have imagined. She made me feel comfortable and she knew exactly how to understand my vision. The journey she took me on was one I wish I could relive over and over again. I will recommend Luv Bridal and Isabel, for life! My dream dress came in UNDET budget, LUV bridal respects your budget and exceeds expectations! read more

I've been going to tons of bridal stores and really didn't find any dresses that I was really obsessing over or finding myself feeling beautiful, sexy, and classic at the same time. I chose out a few dresses of my own but didn't like any, but Sara knew exactly what I was going for and she even found the dress for me! So thankful to have my mom and best friends with me in the journey as well. The whole experience was fun, I even enjoyed having other brides who were trying on dresses there too to feel supported and support them as well. I never felt pressured or felt like I had to like every dress, Sara made me feel very comfortable which was the energy I needed. I said "Yes to the dress!" Thank you LUV bridal! read more

Luv Bridal - Bridal Near Me - San Diego, California

Isabel made the dress shopping process seamless! I said yes to the dress and feeling incredible on my wedding day because of the care and thought she poured into the experience. I am so grateful to have had her and am so excited for my dress! read more

I had a great time at Luv Bridal! I went dress shopping for the first time with my maids of honor, sister and mom and they made us feel comfortable and cared for. There were snacks and drinks in the middle of the showroom for grabs, and handsantizer everywhere. Gina was my consultant -- she listened as I talked through my pinterest board and as I walked through the gallery. I tried on about 5 dresses and she was getting warmer with each one! I appreciated that she had me try on dresses I was interested in (such as A-line, with lace) so I could be firm in my decision. The vibes in there are immaculate and when I knew it was the dress the music definitely enhanced the moment. I was so happy with my experience and would recommend it to everyone! I also appreciated the first look discount and the gift Gina included! It was a great value for an amazing dress at a high end bridal salon! read more

My experience here was amazing! Queenie was my stylist and took the time to help me figure out what dress would be perfect for my special day. All of the stylists are so kind and attentive. They definitely made the experience even more special. If you are looking for a place where the staff cares about making you feel the most special and beautiful you should come here! read more

This weekend was my very first time trying on wedding dresses. I was feeling very overwhelmed when I first got there because there was so many dresses to look at. I felt bad that I didnt really know what I wanted my dress to look like but Queenie was so patient and kind, she made me feel so comfortable. She wasn't overbearing but was always there if i needed her. I spent almost two hours trying on dresses and even bought one that day with her help! read more

Luvvvv this bridal shop so much! I did go to 2 places before them but their customer service is top tier! The place is easy to find. Ambiance is very nice plus they have a snack bar and very spacious fitting rooms. Margot is the one who helped me and she made it possible for me to come home with a beautiful dress. She was very transparent even when I told her about my budget. She even made sure that I am 100% happy and satisfied with my dress before I made the final yes! Definitely recommend this place if you are looking for something affordable yet beautiful wedding dresses. It was easy to make an appointment with them. read more

Luv Bridal - Bridal Near Me - San Diego, California

I chose Luv Bridal as my first stop in my search for a wedding dress and I'm so glad I did! I was so anxious leading up to my appointment because I had heard these horror stories about people getting overwhelmed and overheated, feeling ugly in every dress they try on, feeling down about their budget and their size etc. But I felt so much better as soon as I stepped into the store and saw my name on the sign. I felt even better once I got to speak to Mihaelia, my amazing stylist, who immediately got me into a calm and positive headspace. She helped me pick out some amazing dresses and she was great at keeping things running smoothly and quickly. She seriously made the experience so special and I can't recommend her enough. But in general, every single person I interacted with was so kind and approachable. Luv Bridal hires the sweetest, most professional people around. Also, the dress selection is amazing! incredibly size inclusive, trendy, and budget friendly. I found my dream dress here and I couldn't be happier. My friends and family were very impressed with the entire set up. They loved the free drinks and snacks and how fancy it all felt. Again, can't recommend luv bridal enough! read more

I want to preface this review with the fact that I've been here three times before with fantastic experiences before today's situation had occurred. Previously, I was extremely pleased with the customer service and care that my stylists had given me when I was searching for my dress (to which I ended up going with a dress from their shop for my wedding), picking up my dress and veil shopping. I bought my veil back in early September and was informed I'd be contacted once it would arrive. Since it's almost the end of November, I decided to send an email regarding the status of my veil but received no reply so I called. The girl I spoke to (I think her name was Marissa?) informed me that my veil did arrive and that I could come pick it up. I asked when it had arrived and she told me that it came in Nov 5th. For my dress, I had received and email and text regarding the arrival of my purchased item but this time for my veil I did not so I was concerned why I wasn't informed. She apologized saying "that's so strange", saying that it must've been a mistake and that I could come pick it up during their open hours. She proceeded to tell me the open hours and because I work full-time and till late on the weekdays, I told her I'd come by on the weekend. "Great, see you then!" was essentially the response I got back. So at this point, no biggie. I arrived today to come pick up the veil. No one was at the front desk to help. I flagged a stylist down after about ten minutes or so and had let her know I was picking up a veil. She said that she'd go back to get it. When she arrived back to the front she told me "Sorry, our stylists are all busy with their brides who have appointments right now so unfortunately, we cannot help. Can you come back another time for your veil?". I informed her that I was told by a staff member on the phone that I could come during open hours to pick it up AND no one mentioned about scheduling an appointment. Again, I've been to this boutique THREE times before already so I know how to schedule an appointment, but the person I spoke to on the phone said I could come in during open hours AND not once did she mention or initiated scheduling a time/day to pick up. The stylist I spoke to then started giving me attitude. I told her that I did not need to be styled for my veil, I'm just literally, picking-it-up. "Sorry, let me get my manager. Just wanted to let you know that I'm taking time away from my client to help." This was such an infuriating response to me because theoretically speaking, I am a client there as well and was told from their employee misinformation. Why else would I choose to show up? The supposed manager shows up and asks how she could help. I explained the situation and expressed why this situation was causing me to have frustration. Rather than taking feedback, she avoids eye contact with me and her responses were short. She proceeded, "I'm sorry, I'm taking time away from my clients to help, let me go grab it." This felt forced and AGAIN I felt like I was being punished for doing something that I didn't think was wrong. I simply showed up because I was told I could. I would think that the customer service would be better for a place where brides go to find items to celebrate their biggest day, but instead I got bitter vibes . There was no compassion or sincerity with any apology given. She continued to be short with me, avoided eye contact yet again, and rushed me out. From my first experience, I was so happy with the customer services here that I wanted to come back to get my veil from them, even though I didn't have to. After all, it's for the happiest day of my life. But after this situation, it left such a sour taste in my mouth from being shamed for taking up their time. I don't know if management had changed since the last time I had been there, but the level of professionalism was lacking. Who on earth tries to make their customers purposely feel bad? Truly, never again. read more