Thank you, Lutetia Travel, especially Ligia! This is my 1st trip to Europe and Ligia made it the trip of a lifetime! Everyone in my group of 6 has varying degrees of what makes the perfect vacation; every one of us thought we had just been on a vacation of our lifetime! Ligia knew how to plan all parts of the trip and thought of things I hadn't considered. I've used her to book my airline tickets in the past and will now have her plan all of my special vacations. read more

I am so glad we planned our trip with Ligia's support. Her assistance helped take the stressful logistics out of planning while leaving us all of the enjoyment. I would gladly recommend her services and would happily plan a trip with her again. She tailors her recommendations to each client's needs and preferences. Whenever anything changed, she was quick to communicate and resolve any issues. Her bookings were all with reputable services whether they were transport or tours companies. The hotels she booked were a perfect fit for our family. She chose nice attractive neighborhoods with charm, close to public transportation and attractions but far from crowds. This made for a smooth and pleasant trip. read more

We first reached out to Lutetia Travel for help with our travel needs a few years ago, and we continue to be happy returning customers. Lutetia Travel is a boutique travel agency with an impressive focus on customer service. What we get every time, and the main reason we'll keep coming back, is expert assistance not only in planning our trips to Europe, but also in addressing the occasional on-the-ground incidents increasingly associated with travel in a post-pandemic world. Our latest trip this year was to the satisfaction of all four members of our family, and included a blend of urban destinations (Venice, Florence) with a few quieter days in Liguria. Lutetia's travel consultant Ligia is an outstanding listener, deeply familiar with the intricate details of complex bookings, as she strived to put together a seamless traveling experience for us. It's evident that she enjoys constant research to stay up to date, on top of already having valuable professional experience as a local for many years in several European countries. Her knowledge seems to extend beyond obvious elements of a trip (destinations, connecting point A to point B, etc.) to more subtle aspects like when - at our request - she promptly offered info on farmers markets in La Spezia next door from Cinque Terre, or a quick intro on high-speed trains. I recommend LT as a solid resource for discerning travelers looking for help with their travel adventures. read more

Lutetia Travel - Riomaggiore in Cinque Terre, Italy - Travel Agents Near Me - Reston, Virginia

Ligia is an amazing travel agent. Extremely knowledgeable and responsive! She was very helpful when we had to return early from our vacation due to a family emergency. The only travel agent that we will use in the future! read more

We've partnered with Ligia at Lutetia Travel for several years now - she is our go-to when it comes to booking travel overseas. She has successfully booked dozens of trips for us and other family members and friends. She's always available at a moments notice and consistently goes above and beyond for us - just a few weeks back, we had to book a last minute trip to Europe, and she was able to move mountains to get my mom on the flight she needed. She genuinely cares. Her knowledge, attention to detail, and resourcefulness is hard to come by these days and we are very grateful we can call Ligia to help us plan all our travels. :) read more

I contacted them via phone, email and filled out the online form. They did not return my call for 6 days. When they finally emailed it was too late. I had booked my trip for 11 family members. Maybe if they had contacted me efficiently, they might have done a good job however their lack of response to me indicated they don't need the business. read more

Superb customer care: your guardian angel when traveling. Nothing like the peace of mind of knowing you have Ligia one phone call away - in case of travel trouble. read more

Ligia from Lutetia Travel, is by far the best travel agent I have ever dealt with. Besides the friendly personality, she is knowledgeable, reliable, and so prompt in providing detailed information for any question you may have. She always provides multiple options, and helps you select the one the best suits your needs. I've personally been in a situation where I had to call her from an overseas location to get her help rebooking an itinerary and she was amazing resolving the issue for me. Because of her level of professionalism, I would recommend Lutetia Travel for any of your travel needs. You will be amazed by the service! Give it a try and see for yourself! I guarantee you will never be disappointed! GO LUTETIA TRAVEL!!!!! read more

Lutetia Travel - Travel Agents Near Me - Reston, Virginia

Five stars are not enough stars for all the help Ligia C has given my wife and I. She is always responsive and, when flights are cancelled during the trip, she quickly arranges solutions. She often deals with the phone trees of the airlines to rebook flights so we can continue to enjoy our trip. My wife and I have been booking with her exclusively for a number of years. Some of our trips involve multiple destinations and Ligia has the patience of a saint in arranging all of this. Book with Ligia C and you will get first class, responsive, and kind service -- from booking to returning home from your trip. read more

great, easy, efficient service! Called Ligia about two weeks prior before a trip to New Zealand for my sister, just wanted some info and she ended up helping the whole way with the process..from arranging flights and itinerary with other family members flight to match and helped with seating arrangements and with passport info. Anytime I called she picked up and was very efficient with keeping me updated with everything and friendly with any questions I had. First time flying international so wanted to make sure had all the Info i need and she made sure of that. From bagging weights, to passport info. Never had to go in, handled everything thru email and worked out perfectly with tickets and payment. will recommend and definitely using again! thank you again:) My sister just came back from her travels and everything worked out easily and accurately! read more

Ligia Cheron (manager), is a "no nonsense, get what you need, and get the lowest price" travel agent! I love that she's efficient and quick; she gets the job done. I have used her for 4+ years for big groups going overseas! I like that she is able to work with whatever is thrown her way! read more

Ligia, the heart and soul of Lutetia Travel really helped me in my time of need. I had lost my dear mother during this crazy, Covid-19 pandemic, when attempting to travel would have been the worst had it not been for Ligia and her dedication. I am truly grateful for the quick work she put in to help me find a ticket as fast as possible and leave to Romania the same day I found out of my loss. I had originally been in communication with Lutetia at a more comfortable pace to find the best ticket for myself so I can visit Romania, but life has different plans for us and Lutetia was able to help me change my ticket within the day. It is my first time using Lutetia Travel Agency but God brought her to me instead of choosing to buy a ticket elsewhere, because of the way she handled my situation with great and sensitive care. She even found a ticket on the same flight for my husband to be able to join me. Lastly, she was able to find a ticket for my father to join us on our trip back home to the United States as well, all within the same short period of time. I am grateful for Ligia and highly recommend her 5 star travel agency. read more