I went here for ultimate duo of CoolPeel and RF microneedling. The procedure and nurse were great…read more I had a pre consultation and they applied the cost to the procedure. Fast forward a few months ago, I did a pre consultation for a different procedure. I decided not to move forward because they would only do a package of 3 and I only wanted one to start. Ok no big deal. I booked an appointment for another CoolPeel. They would NOT credit me the $200 consultation fee for the procedure I didn't want to do. That is kind of bad business and punishing your clients. Not too happy and it's hard for me to recommend SkinScience based on this. Edited- The Doctor reached out to me personally and apologized for the error and made things right. Now I can absolutely recommend SkinScience!

Rachel is absolutely the best injector! She is straight up real with me about all the procedures…read moreand enhancements I want and she takes her time going over all the options for the best results. She's got a gentle touch too which makes lippies WAY more comfortable! She's fun and easy to talk to and I trust her 100% with my face and skin.

I had an outstanding experience at LaserAway Concord thanks to Kimberly. Despite being…read moreshort-staffed and facing scheduling challenges, she handled the situation with professionalism, urgency, and genuine care for her customers. Rather than simply rescheduling my appointment weeks out, Kimberly worked swiftly and strategically to find a solution. What impressed me most was her willingness to extend the generosity of her own appointment time to accommodate me and ensure I received the treatment I had planned for. That level of dedication and customer-first thinking is incredibly rare. Kimberly turned what could have been a frustrating experience into one that left me feeling valued and appreciated as a customer. Her exceptional service, positive attitude, and commitment to delivering the best possible experience are a true reflection of what great customer service should look like. Thank you, Kimberly, for going above and beyond. LaserAway is fortunate to have someone so dedicated to patient satisfaction and creating a world-class experience.

I regret spending $2,600 at LaserAway Concord. It was one of the biggest wastes of money I have…read moreever experienced. I purchased a package of three Potenza RF Microneedling treatments after being assured that it would significantly reduce my facial dark patches, tighten my skin, and improve my fine lines. At approximately $850 per treatment, I expected high-quality care and noticeable results. Instead, I completed all three sessions and saw no improvement whatsoever. Session #1: I was not given proper instructions on where to apply the numbing cream before the procedure. Because of this, the area under my eyes was never numbed, and then later, once the procedure started, I was told by the Nurse that the area could not be treated. I was disappointed that something as basic as providing clear instructions before an approximately $850 procedure was overlooked, resulting in one of my primary areas of concern not even being treated. Session #2: This treatment was performed by Nurse Emily (at Concord, LaserAway). Based on my experience, the treatment felt ineffective. I experienced virtually no sensation during the procedure and, unlike my third session, I did not experience any noticeable tightness or post-treatment effects afterward. It left me feeling that the treatment was not performed with the same level of intensity or thoroughness that I later experienced. Session #3: My final treatment was performed by a different nurse. The treatment felt much more thorough. This only reinforced my impression that the quality of treatment at this location varies dramatically depending on which Nurse performs the procedure that day. As a paying patient, I should not have to hope I get the "right" provider after spending thousands of dollars. What is most disappointing is that I invested $2,600 based on the expectations set during my consultation. I was told that the Potenza RF Microneedling treatments would significantly reduce my facial dark patches, tighten my skin, and improve my fine lines. After completing all three treatments and waiting weeks to months for the full results to develop, my dark patches remain, my fine lines look unchanged, and I have not experienced the skin tightening I was led to expect. I simply did not receive results that came close to justifying this level of expense. I DO NOT RECOMMEND LaserAway Concord. In my experience, the treatments were dramatically overpriced, the quality of care was inconsistent, and the results did not justify the cost. If I could go back, I would never spend my money here and would instead seek a second opinion from another cosmetic practice before committing to such an expensive treatment package. I left this experience knowing that I paid premium prices for inconsistent care and no results.

Jeff is absolutely amazing! I have found him to be honest, dedicated to his profession and to be…read morevery caring. I can't recommend him enough

I just have to give a HUGE shoutout to Miss Shelly at SkinSpirit!…read more I just got my lips done, and let me tell you, I am NO stranger to lip filler, but I have NEVER had someone nail the exact shape I've been wanting until now!! I'm already so in love with my results! Shelly truly listened to what I wanted, gave me her honest professional opinion, and never once made me feel pressured or pushed into anything. She took her time and gave me EXACTLY what I was looking for! Safe to say, I've officially found my forever injector! I will literally never let anyone else touch my lips again! 10/10 recommend!

I had such a great experience at Physicos Aesthetics and wanted to leave a review because he truly…read moretakes the time to educate his clients, not just perform treatments. He's knowledgeable about skin health and does an amazing job explaining what your skin may or may not need when it comes to lasers and other treatments. I never feel pressured into doing anything unnecessary, which I really appreciate. I've had lip filler done by him multiple times, and the results are always beautiful, natural, and consistent. He has a very skilled and thoughtful approach, and you can tell he genuinely cares about achieving the best outcome for each person. Highly recommend!

I've been coming here for Dysport/Botox for several years now and I'm always happy with the…read moreresults! Very attentive, professional, and does great work every time. Highly recommend!

Laser Away has been a great experience for laser hair removal. Their front desk staff as well as…read moretheir nurses are always so friendly and professional. They are always on time and my results have been great. They often run specials on different packages so pricing is really competitive. I highly recommend them!

I do like the staff here, but I am extremely disappointed how Laseraway handled my complaint that…read moretheir Thermage did little for me. This treatment is over 3K. And I was told when I was sold a package that it would tighten my neck. Six months later and little has improved on my face and neck. I understand if the treatment cannot address loose skin, but the salesperson should have never sold me the Thermage under false pretenses. I'm pissed because when I called to complain I was told I needed multiple sessions and I can't believe I was told this! At 3K a pop I am better off getting a facelift. Then they said they would take $1,400 off. Oh wow... I have been a loyal client of Laseraway and as an aesthetician I have referred many client here and family. I am not happy and will likely not be back after my Botox package is up. They push sales, and don't back results. I was basically told in the end that there was only so much they could do and that I needed plastic surgery. No problem, BUT I should have been warned before buying this treatment!

Had so far a a great experience with SEV. It was a little confusing using the Groupon because the…read morewordings to the area that was covered was not explained and when calling I received different answers. But it was ultimately ironed out.

I am extremely disappointed from this place . I have to say…read moreall the technicians are really nice, however, not all of them are doing good job. I bought a Groupon that combined Brazilian and under Arm, the first three sessions were just a waste of time because the technician finished in two minutes, they were not putting any effort to cover the whole areas, I learned it after receiving my my 3 last sessions when the 2 other technicians did a very good job After my six sessions were ended, I wanted to continue and I scheduled my seventh session. The front desk lady said it's going to cost me $104.. today when I came out the session they charged me$208 , when I asked why, they said it's $104 for each area. They neglected to inform me from the beginning that they charge for each area separately, and when I brought it up with the front desk lady, she said that Groupon does a different deals than what they offer on site, how ridiculous it is to say something like that when the Business is working with Groupon and decide which deals to do, apparently she didn't know what she was talking about, but she had the balls to argue with me, young lady sitting in the front desk being rude, and keep arguing about stuff that she has no idea about! I myself is a business owner and I know exactly how Groupon works . I will not be going to this place again I will not recommend it. They sell you a Groupon, but then they scam you. Beware!

I can't say enough good things about this practice…read more The work I've received has been top notch. I really appreciate how the staff (J. & D.) helped me feel comfortable as a woman of size doing a Brazilian laser series. My results have been great. Truly impressed by this practice.

I thought I would be a great son and buy my mom a package from Groupon from them…read more.. The WRONG THING TO DO! They took over a year to deliver the sessions (it should take 18 weeks for 6 sessions) I did research and when you space it out like that it basically doesn't work the same. The "Dr" is technically a Dr but made my mom feel uncomfortable on more than 1 occasion... Overall this was a BAD Expierance and if you want an actual professional I would 100% GO SOMEWHERE ELSE! My mom was not happy and would never recommend this place to anyone EVER! I hope this review saves someone else from having a similar horrible experience to what my mother had. Have a great day

Victoria reached out to my husband for another hydrafacial and he accepted. He came back after the…read morehydrafacial looking much better. The lesson we learned from all of this is that the hydrafacial is superior to other facials and allows for better extractions. Victoria's hydrafacial skills are fantastic. If my husband needs another hydrafacial which he probably will at some point then he will book with Victoria again. With Victoria's advice, my husband will switch to a different brand of sunscreen, one that is mineral-based which will be easier on his pores. Thank you Victoria for making a positive difference to my husband's skincare goals!

I would not recommend this place for Botox. I started going here for facials last year and they are…read moregreat! Unfortunately, I got Botox and it caused me to have Ptosis (severe lazy eye). I am on week 3 of this and my Doctor said it will most likely last 1-2 months! I have cancelled so many events because I don't feel comfortable being around people looking like this. I also do most of my work on Zoom so this has affected my job (again, I don't feel comfortable being on camera). I contacted the place and even though they were nice about it, they would not refund my money. I know it is a risk anytime that you do injectables but to do this to a customer and then charge them $730 for it, doesn't sit right with me. Who cares if I signed something, you took $ for a service and then botched my face for most of my summer. Unacceptable. DO NOT GET BOTOX HERE!

Another yearly update for Dr. Zaka's practice…read more Dr. Zaka continues to be incredibly fast and efficient. My appointments are always seamless, and I love that I can routinely get in and out of the clinic within 15 minutes without ever feeling rushed. The biggest update this year is her adoption of AI-assisted workflows using the Aura 3D Imaging System. It is a massive step forward for the practice and a huge selling point. By utilizing this advanced technology, Dr. Zaka is shifting patient care from reactive treatments to highly precise, predictive, and preventative care. Having my treatments backed by this kind of sub-surface data gives me immense confidence in my long-term results. If you are looking for a forward-thinking, tech-forward medical aesthetician in Walnut Creek, I cannot recommend Dr. Zaka enough.

I don't know if Dr Zaka had a bad day when I saw her, but she had poor bedside manner during our…read moreconsultation. This was disappointing after having driven an hour to her office. She was cold, snappy, and a bit rude at times when I asked questions. For example, we were discussing Botox and she asked me to raise my eyebrows. I was struggling to do so on command, which happens. Instead of guiding me, she said right off the bat in an agitated tone "I don't know why you're not raising them. Maybe you're shy." This is not how you talk to patients, especially when they are already putting themselves in a vulnerable setting like a medical aesthetics office. This was just one of several things that rubbed me the wrong way. It's a shame, because I heard good things about her work. I may have been interested in working with her, if it were not for her off-putting nature during our consult. Instead, it was an immediate no for me after I left her office. Giving two stars because she at least gave some helpful info about potential treatments and pricing. But her bedside manner needs work.

Olga is so amazing! Please go to her. She's absolute perfection wi the my face. Thanks so much med…read morespa!

I'm so glad I discovered HeathBay from Groupon! I continue to use them. Olivia is so wonderful and…read morealways makes me feel so comfortable. Honestly, I think they have the best prices for laser hair removal!! Awesome team all around