This place is absolutely disgusting, tge prices are ridiculous and the people working here are nohelp at all. Save your time and money and find a better place to buy things. We were here on vacation and made a huge mistake walking into this store. read more

I ordered online and came in to pick it up today. The girls working were so sweet and immediately helpful, and the girl who i asked about my order was so quick to find it and give it to me. Also, there were multiple little samples tucked inside of some products I had already been eyeing! Maybe this is just how Lush operates and I've forgotten, but I absolutely loved it!! I will most definitely be returning. read more

Lush is one of my favorite places in the world!! This is my "go to"place when I need to replenish my own "spa" treatment at home. I absolutely LOVE everything about the store! They carry a variety of bath care aka bath bombs, skincare (face and body). My personal favorite is the boue sea bath bomb where there is seaweed in it. Seaweed is very good for your skin. You can put on it, but make sure you dont eat it unless you get that from the food store, lol. I love "magic crystal" and "ocean wave" to moisturize my skin and the magic crystal leaves a "tingling effect." You know "menthol" in anything is heaven. My favorite facial mask is "Magnanimity." Sorry, if I mispelled that. Aqua marina is also another good one. Anything with seaweed, I am all about that! read more

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Very disappointed! I purchased several gifts, including 3 premade gift sets. Two were fine, but the pre wrapped contents in one were leaking when the box was opened. When I tried to return it exchange at the store, I first told that it was normal for them to leak (by this time my hands were covered). Then I was told I would only get 1/2 of the purchase price back. I rejected that offer, and ultimately was refunded the full price. This whole experience was very stressful, and in total difference to the return policy printed on the receipt. I would have liked to order another gift, but after this experience, I did not trust that the product would arrive without the same problem. This is my first and last purchase at Lush. read more

I had never been in a Lush store, but Eddie was so thorough and so patient with me while explaining what products would be best for my concerns. Definitely coming back, and highly recommending his assistance! read more

I didn't know about Lush until a few months ago and honestly didn't know there was one in the area until I was in The Mall of Georgia. So glad I stopped in. From the moment you step it it's full of freshness. All of the employees welcome you and are beyond helpful. They also do demos of the products that you participate in and they had me sold! I love the almond scrubee body bar. Omg it's amazing. I also purchased a soap that smells amazing and runs smoothly on my skin. They also offer deodorants, foot powder, bath bombs, lip scrub, mask, lotions, and anything else you're looking for the skin and body they have it. read more

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Humongous shoutout to Ivory and Alvin! They walked me throughout the store and explained in detail what each product helps with. They were so sweet and helpful, I will definitely be coming back! I recommend everyone to take a visit to the store, best Lush ever!! read more

Shoutout to Alvin and Ivory! Provided me with such an amazing customer service that I couldn't resist walking out without something! Walked me through all the items and really went into detail about the ingredient and the different benefits that they bring. Really made me fall further in love with the products that Lush carries! This location overall has a plethora of very kind and generous workers. Overall, I really do recommend this location-- the customer service is amazing, the products smell amazing and the location is super organized and clean! read more

I'm not someone who likes to write bad reviews but I just really did not like my experience with one of the workers. I feel as though going into Lush could have been a great trip but one of the workers, a short black girl with sort of short dark hair and piercings, just had an attitude I didn't really like. Maybe she was having a bad day or something. I don't know but after seeing the way she talked and interacted to other customers it seemed like she just didn't care to give that customer service vibe I heard so much about from my friends who enjoy Lush. She just seemed to get annoyed when customers touched too much or used something wrong. Like I get customer service is a lot but I don't think customers should have to feel stupid for not using things right and feel like they're doing to much for asking for samples. read more

I absolutely love this location! I was greeted when I walked in, and each employee I talked to knew exactly what they were talking about. They knew about each and every product I asked about. I highly recommend coming here if you have questions about skincare. They have separate skincare specialists who can work with you regarding your skin type to find exfoliants, cleansers, or masks for you. I also talked to one of the girls about what results i wanted to get out of a shampoo (volume and shine, mostly), and she gave me a few samples to try before committing to the full sized product. read more

I had to stop in to find another tooth powder or toothy tab that was comparable to the Ultrablast tooth powder that was discontinued. Ultrablast tooth powder was my family's favorite. I was told that their toothy tab called Dirty was somewhat comparable to Ultrablast tooth powder. I purchased 5 bottles. I know that to some, spending $10.95/bottle on a product to brush your teeth is expensive, but we absolutely love the tooth powders and toothy tabs at Lush. I haven't found anything else that compares. My mouth is minty clean after I brush without the aftertaste that many other products leave. We've definitely found another quality product. I am a fan. read more

Lush - Toothy tabs in Dirty. We love them. - Cosmetics & Beauty Supply Near Me - Buford, Georgia

Donna from Lush, inside the Mall of Georgia, was one of the nicest humans I've ever met! She knew absolutely everything, inside and out, about the store!! Even gave me a free sample, which I never would've expected. Definitely coming back soon! read more

I usually love Lush, and I adore their bath bombs. However, over the weekend I purchased their dark arts jelly bath bomb for 8 dollars. I had watched videos of what it did, and was excited to try it out. Instead of making a jelly cover, it turned into hard lumps with a bunch of smaller lumps which stuck to my skin. They would dissolve any further either. It was also a horrible mess to clean up from the tub. I will not be repurchasing. read more

Lush - Cosmetics & Beauty Supply Near Me - Buford, Georgia

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This is one of my favorite places! It's so refreshing to have a natural skincare place in the mall. I don't do bath bombs but I LOVE the fresh face masks. They smell great and definitely work. Give it a try! read more

LUSH is one of my favorite places on the planet!!! Just walking in the door... One immediately feels refreshed and rejuvenated. Smells exotically delicious... And not just perfumey flowers that give you a headache.. But more like subtle notes of lemongrass, vanilla musk, lavender and patchouli. I came in for a restock and for gifts. Bath bombs make AWESOME and relatively inexpensive gifts that are sure to please! My favorites are Twilight, butterball, honeybee and sex bomb. My daughters love the shampoo bars... Yep.. Shampoo in bar form. Colorful and fragrant with no hard chemicals or overpowering perfume smell. The hair repair lines are great too. I love the ROOTS line. read more

I want to say this store is great! The guy (I forgot his name) was so helpful I didn't mind spending on their products. I've tried the products and they are great ! I will be coming back. Great customer service. read more

Lush has EXPANDED!!! Even more bath bomb and skincare, lots of bowls for product sampling and plenty of space to maneuver through. I am so excited about this. Customer service is always top notch, and the fresh products are EVERYTHING! read more

I've loved lush products for a very long time, and I have constantly used their products. This Lush is my favorite to visit based on the customer service. I have been to many different Lush stores, and this one's customer service is the best. Every employee is super attentive, and very easy to talk to. All of the employees know every product like the back of their hand, and they're full of suggestions. Cody and Jason are two of the amazing workers that work at this location. They're always happy and willing to strike up a conversation. This is one of the only Lush locations that I have visited that really makes everyone seem welcomed. read more

This Mall of Georgia location is, in my opinion, the best in Georgia/Florida! They expanded and it's just fabulous! It's a lot bigger than several stores in NYC that I have visited. All the staff is so knowledgeable and helpful, I was able to get everything I needed without hunting anything down! I absolutely loved my visit over the weekend, I can't wait to come back. read more

This is the absolute best place for natural bath and body products. I've been shopping there for years. I'm vegan too and they have so many amazing vegan products. Karma is my favorite. I love there Sleep lotion too...smells beautiful! I have never bought anything I didn't end up loving. Not a single complaint. The people that work there are great too and so helpful. read more

Ah! I LOVE Lush, and more importantly I love this location! Superb staff. Every person I spoke with was extremely knowledgeable and friendly as well. No one seemed irritated by my questions and truly they deserve 5 stars for the amazing customer service. I also am continually impressed with their products. Lastly, they remodeled this location and the new space accommodates customers better and looks so great! read more

Ive always liked the bath bombs from lush. Right now for Xmas they have some pretty cool gift sets. Pretty affordable and great quality. there was this cute Asian chick that helped me out getting some bath bombs for my Boss. I forgot her name but she helped out a bunch. Even if you are a dude you should treat yourself XD read more

A really beautiful and large store. I went on a friday afternoon and it was very empty compared to the other Lush stores that are jam packed. I was able to shop in peace without needing to worry about customers pushing and shoving. They have all their products displayed beautifully and the store is very clean. My only con is that the staff wasn't too friendly. No one approached me or helped me out and it was a bit awkward shopping as they stood around the register completely silent lol. read more

Absolutely love everything about this shop. Staff is awesome. Well educated. Always there to answer questions. Super friendly. I usually come in with one of my kids so times all 3 of them. The staff always entertains them with demos to keep them busy so I can shop. As a mom I greatly appreciate this!! The products are so pretty and work amazing!! I have been happy with all of my purchases and l spend enough to know. My husband, kids and I love this place. Totally worth the investment. read more

Their products smell amazing instead of artificial or like chemicals. I love that they are cruelty free (don't test on animals,) and don't use animal products in their creations! They are a little pricey, but that's to be expected for the high quality products and services. read more

Lush makes my favorite bath and beauty products! Walking into the store, you will smell the refreshing aroma of bath bombs, lotions, and shower gel! Lush has very original and exclusive scents that you can't find anywhere else. Almost all of the ingredients they use in their products are natural and their customer service is great! The only problem is it's very pricey! read more

Amazing! The store can be a little over powering in scent. But service was great! Ivy, was the person who helped me. Very informative and even though she seemed busy juggling other things with other people. She still manage to help me purchase the right products for my son and for myself. The store is very detail oriented. The people at the register also very informative of products that they have there. It can get pricey but it's worth the money! when you need to take care of your skin through natural products. read more

Lush - Everything is beautiful inside the store and so is the bag! - Cosmetics & Beauty Supply Near Me - Buford, Georgia

First time here and it won't be the last! The employees are amazing and made shopping more fun. I picked up lemon flutter (and tried it in store), mint julep lip scrub and none of your beeswax lip balm. I also got a sample of Turkish delight which I can't wait to try! I had a really great experience here. read more

I'm a regular shopper of Lush, and today I went to the Mall of Georgia location to pick up a bath bomb. While I was there Mary helped answering all of my questions regarding skin care. I ended up purchasing the charity pot. Most of the other products that we tried today Mary insisted on wrapping free samples for me to try at home. You rock Mary!! Thank you for all of your help! read more

I love this Lush! Today I got the best help from Ramona! She helped me find the perfect soaps and scrubs. She deserves a raise for sure. A raise and a paid vacation because WOW was she informed! I will be back to this location as long as she works here. A++++ 12/10 would recommend! I also recommend Sexy Peel soap. That stuff smells incredible! And don't even get me started on the Fairy Dust!!! What a great idea. Wow wow wow. read more

Today was my first time visiting Lush. I'm so happy that I decided to wander in there. I was very pleased with the customer service and their products are amazing! They were super busy, but very friendly, attentive, and made sure that all of my questions were answered. They even made sure that I got a sample of my choice before I left. My only complaint, other than the store being teeny tiny and somewhat crowded, was that there were a few products that I saw on their website that I was interested in, but then didn't see them in the store. Maybe they rotate the displays of inventory? I'm sure that if I had taken the time to ask, they would have been more than happy to answer that question. Not sure, but that doesn't keep me from giving them a five star review. I will definitely be a returning customer! read more

My friends and I went to this location this weekend and I was so pleased when I left! I was eagerly helped with my shopping and was given hands-on demonstrations. Over all fun staff and GREAT service!!! read more

First I must mention, the products are so wonderful! my daughter is 13 yrs old and she has many friends that enjoy so much going to this store. They are no cruelty to animals is my #1 reason for purchasing from them. My COMPLAINT is more about a woman named Evannie she is a very rude person. She did not answer my questions and walked away making a sentence that she did not understand me. ( I do have an accent when I talk but I am able to understand english words well!) She walked to the back telling another associate to assist us. because she could not understand what I was saying. I have never had any problems with anyone understanding me. I felt this was her looking at me in a wrong way for being an Indian woman. When I asked to speak to the manager, I was told she was the manager. She gave my daughter and myself such a mean look it was very uncomfortable. This day my daughter had a bad experience and we did leave without buying anything. My husband suggested I write a letter to the Lush company so my daughter can still have a good time going to the store and not be worried about that mean woman. I did write a letter to the customer complaint and they did reply very fast. As I told them in my email, this company says they believe in being kind to animals and I suggested that they should retrain this manager to be kind to humans! Especially customers that spend quite alot of money and share our beliefs on the products from this store. read more