I had an awful experience at K Beauty Supply (also known as STAR BEAUTY SUPPLY) located at 39 E May St #K, Winder, GA. As an out-of-town visitor, I needed a hair product in a travel-size version for my flight back home. I happened to find this store while shopping at the Goodwill next door (which, by the way, is a must-visit if you're in the area).
From the moment I walked into STAR BEAUTY SUPPLY, I was met with pure rudeness and an unsettling undertone of discrimination. The owner/manager barely acknowledged me and was dismissive when I asked about a specific product, instead showing me items I had no interest in.
What really disturbed me was how he treated me regarding a small bag from my purchase next door. He insisted I couldn't carry it while shopping, which I understood, so I offered to hand it to him. Instead of placing it in a secure spot, he gestured for me to put it on the floor, as if it were trash. When I suggested placing it behind the counter instead, he flatly refused and insisted that it stay on the floor. I declined.
Despite the poor treatment, I managed to find the travel-size product I needed, paid for it, and attempted to leave. While I was checking my receipt outside, I took a picture of the store for reference. That's when the situation escalated--the owner actually came outside, taunted me, followed me, and even threatened to call the police!
I calmly told him to go ahead since I had done nothing wrong--no threats, no disturbance, just a paying customer subjected to blatant disrespect.
This is not how a business should treat its customers, especially with the kind of hostility I experienced. A quick glance at their online reviews will tell you that I'm not alone in this.
If you are a person of color or simply value respectful customer service, I strongly urge you to take your business elsewhere. There are many other beauty supply stores that will gladly serve you with dignity--this one is NOT worth your time or money.
#AvoidStarBeautySupply #HorribleCustomerService #DiscriminationHasNoPlace read more