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    Lu's kitchen

    3.8 (5 reviews)

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    3 years ago

    I would tell people to order ther donuts only the food doesn't look very good and is never ready but the donuts taste good

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    7 years ago

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    7 years ago

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    7 years ago

    New hot spot! High desert has to check this place out. It's my go to place so close to home now!

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    7 years ago

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    Fresh Wok - Party tray

    Fresh Wok

    2.9(175 reviews)
    11.9 mi
    •$

    good customer service all the employees were all nice i had a good experience and i will come backread more

    Let me start by saying that we have been frequent customers of Fresh Wok for quite some time, and…read morewe USED to receive amazing service. The food is still great, but after today's experience, I feel customers need to be careful when paying with Apple Pay or any other tap-to-pay method. Today, my daughter paid with Apple Pay, just as she has many times before. The transaction showed on her Apple Pay, and the money was taken from her account. However, because their system apparently was unable to print a receipt, she was told that the payment "didn't go through." My daughter even showed the employee the transaction on her phone, but because it was still showing as "pending," she was told that meant the payment had not gone through. Anyone who regularly uses a debit card, credit card, or Apple Pay knows that transactions commonly show as pending before they are fully processed. As a result, my daughter ended up having to pay twice for her food. When I called the restaurant to try to resolve the situation, I was told there was no manager or supervisor available to assist. The young lady who answered the phone was also extremely unprofessional. She repeatedly interrupted me while I was speaking and kept responding with, "Like I said," instead of actually listening to the concern or trying to help resolve it. This was very disappointing, especially because we have been loyal customers and previously had such positive experiences here. The food may still be good, but based on today's experience, my advice would be to USE CASH if you choose to eat here, especially until they can properly address issues with tap-to-pay transactions and improve their customer service.

    Photos
    Fresh Wok - Better view of right side of restaurant

    Better view of right side of restaurant

    Fresh Wok - Fresh and juicy grill teriyaki chicken

    Fresh and juicy grill teriyaki chicken

    Fresh Wok - Signage far away

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    Signage far away

    Lu's kitchen - chinese - Updated September 2026

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