Noticed our water heater went out this afternoon. We called Nate and he brought us a new one…read moretoday! His customer service and attentiveness is spot on.

How was extremely helpful. He answered the phone message. I left by the end of the day, gave a firm…read moredate for coming to the house to repair some plumbing problems and was there at that date on time. His work was excellent, and his rates were reasonable.

ProTech recently replaced my mother's water heater. He provided a very reasonable price and went…read moreabove and beyond. He was prompt, efficient, patient and left without a trace of a mess.

AWESOME SERVICE. professional, affordable and efficient. I'm so glad we choose Brian to install our…read morefurnace. you just can't find people that are straight forward now-a-days like these guys were.. 5 stars! Highly recommended! CALL THEM FIRST!

I'm new to Rockford and bought a 10-year-old condo. I've been adding to my list of local…read morecontractors to do work and found Jason at Ideal Temp Control & Plumbing. Through a Yelp chat we arranged a time to do a fall clean and check of my 10-year-old furnace. He outlined what the service entailed and it was quite comprehensive compared to other services I used in my previous home. Prompt on our appointment. I enjoyed that through the service call he had no issue discussing what he was doing and any concerns I had with my system. We identified a couple of things that may have been out of calibration for years before I ever bought this place. He dialed them back in and it may save me money! Jason is a new businessman who has invested in his education for this industry and invested in the proper tools to get the job done right. I'm confident my furnace is in tip top shape and ready for winter. I suggest he can do the same for you.

From the owner: We specialize in furnace repair and new installs we are authorized dealer of carrier, heil Bryan…read moreequipment. We also specialize boilers and installation of boilers water heater installation & flushing maintenance leaking toilet, new toilets, fill valves, leaking faucets and we take care of sewer stoppages clogs and root removal , pipe inspection with a camera ensuring cleared pipes with long lasting repairs and a piece of mind. Calling us is the fastest way to get service.

i recently called Bob's Heating and Refrigeration to get a quote on a new Goodman Central A/C unit…read more After receiving two quotes from other companies that wanted to conduct an extensive amount of work to install the Central A/C, I called Bob's. Bob took his time in explaining what I needed and did not need and then provided me with a quote. I was extremely impressed that he sold me what I needed, and did not try to up sell me for his benefit. I highly recommend Bob's Refrigeration Heating and Air Conditioning as a very reliable and reputable company to deal with in Rockford, Illinois.

From the owner: At Bob's HVAC and Refrigeration we are experts committed to getting things done for you. We provide…read morethe Rockford area with sales, installations, and service on all makes and models. Bob's HVAC has been in business for over 40 years. Let our experienced technicians help you with all your HVAC needs. Residential Commercial HVAC sales and service Appliance repair for all makes and models Home air purifiers and humidifiers Duct cleaning Sheet metal work Free estimates Our products and services are backed by one of the strongest warranty providers in the industry, and we guarantee 100% customer satisfaction with every product or service. Give us a call for your free estimate today. We look forward to hearing from you.

For many years we had the same business doing our hvac services. He retired. So we had to find…read moresomeone else to do the services for us. Our house is heated by a hot water boiler. I contacted Gilleys to schedule an appointment for them to send someone to clean and inspect our boiler. When he left the boiler was still very dirty inside. So I called the office again to let them know about it. They were nice enough to send him back to finish the job. He was very angry. He was even being very rough on our equipment. I was not satisfied with that employee.

This is not our first experience with Gilley's. We've used them for a couple small jobs like a…read morewhole house humidifier and furnace repair. So when we added a mini-split ductless a/c onto our house, we included them in the bidding pool. I never told any of the bidding contractors a preferred brand, although I knew which brands had the better reviews. The estimates all came back with different brands and very similar specifications. They showed up exactly as projected and completed the job ahead of schedule. Their team was as professional as always and I'm thinking these guys are a top option in the Rockford area.

Freed plumbing did a fantastic job and was on time. Pricing was reasonable. Have used freed…read moreplumbing since we moved in our house in the late 90's

Had them inspect my back flow prevention valve, it failed so they rebuilt it ( over a 1000 dollars…read morelater) now it makes a horrible noise when the water runs. They told me nothing they could do because that's how those valves are

I have a 10 family building. needed a shower valve and trim installed. I had the drywall torn out…read moreand the plumbing exposed. I sent them pictures. they called back told me that there is nothing out of the ordinary there and gave me an estimate of $450.00 about. my bill was $712.00 about 63% over the estimate. I realize that it is only an estimate, but I would think that anyone that has been in business that long could give a better estmate than that. the work was good, but it was supposed to be good. the plumber, dave, was on time, but he was supposed to be on time. when I told dave that the estimate that they gave me was $450.00 he said I didn't tell you that. it was rob that told you that. is that the way they operate? I guess so. they did it to me. rob is what they did to me. BAIT and SWITCH. this work was done 2/9/23

Called for a simple leaking drain in my tub, took two visits and this company still couldn't figure…read moreout the simple problem (misaligned rubber O ring on tub drain). Plumber did not inspect the pipes, use a snake camera, or take anything apart on either visit. Visit #1: Showed the plumber the source of the dripping by turning the shower water on. Plumber was convinced it was a loose faucet, so he put caulk around the seal and told me not to use the tub/shower for a day. This obviously didn't work. Visit #2: Leaking persisted the next day when testing the water. Plumber came out, but I was unable to make the drips occur (although there was water on the floor of the basement and in a bucket). Plumber said there is nothing he could do - Did not inspect or diagnose anything. Called another plumber and it was a misaligned rubber O ring on the tub drain (new construction home). Five Star Plumbing left me with no real work done and black fingerprints all along my hallway and bathroom walls.

Charlie arrived right on time, just as scheduled. He has a warm and friendly personality that…read moreimmediately puts you at ease, and it's clear from the way he speaks that he's both passionate and highly knowledgeable about his trade. I had several plumbing projects lined up, along with many questions. Charlie took the time to explain everything thoroughly, breaking it down in a simple way that was easy to understand. While I didn't literally hover over him, I did observe how he worked--and I was genuinely impressed. His movements were confident and efficient, like someone who's been doing this for a lifetime. Everything just seemed to click into place effortlessly. He kept each work area clean while he was working, and left it spotless afterward. What really stood out to me was that he went above and beyond--he proactively inspected other plumbing areas around the house, gave thoughtful recommendations, and even told me when something didn't need to be done, helping me save money. I highly recommend Charlie of Charlie O's Plumbing Service. It's rare to find a professional this skilled, honest, and personable. Definitely a solid 5-star experience!

Charlie O's Plumbing has done several projects/repairs for me in the past few years. Install a new…read moreWell water tank, repaired and/or replaced Piping, installed Toilets and a Sink, and Shower head. They are very dependable and professional, knowledgeable and very skilled, with fair pricing, and the Job will be done right! Oh, and integrity, too.