Called because he was local. This was our first experience. Came out on a Sunday to help us out…read more Gave us a Great Sunday rate.

I had a number of plumbing jobs that we wanted done as one project. Included new toilet, new sink,…read moremove a fridge filter, address a shower issue and lastly, getting water to our portable dishwasher. The last issue was the trickiest and was solved by Mickey with a simple, elegant solution. The costs were very reasonable. The work was outstanding. Would recommend this company without reservations

I'm new to Rockford and bought a 10-year-old condo. I've been adding to my list of local…read morecontractors to do work and found Jason at Ideal Temp Control & Plumbing. Through a Yelp chat we arranged a time to do a fall clean and check of my 10-year-old furnace. He outlined what the service entailed and it was quite comprehensive compared to other services I used in my previous home. Prompt on our appointment. I enjoyed that through the service call he had no issue discussing what he was doing and any concerns I had with my system. We identified a couple of things that may have been out of calibration for years before I ever bought this place. He dialed them back in and it may save me money! Jason is a new businessman who has invested in his education for this industry and invested in the proper tools to get the job done right. I'm confident my furnace is in tip top shape and ready for winter. I suggest he can do the same for you.

It was apparently a tremendously busy day for AC repair. I called HVAC companies all morning and…read morenobody was able to help until mid the following week. Levi O'Connor stopped in during his busy schedule and fixed my AC really quickly. I can't tell him how much I appreciate him adding "one more call" to his already crazy busy day. Thank you thank you thank you! My friends and family have used their service and have always been very pleased with his great work!

I needed a plumber to repair /replace my spigot (which I unsuccessfully tried to fix)…read more Not having a "go to" plumber, I went onto Google to search for people. Tactical plumbing had a lot of positive reviews and that is always a good sign! I called and Aaron picked up, he was friendly, communicative and professional. He told me he could come out the next day to fix my issue. Gave me a verbal estimate, which he held to at the end of the small project. Aaron arrived in the window of time which he said he would. He even had to leave to go get the correct part number, but was only gone for minutes. All in all, he was quick and seemed to perform quality work. The paperwork said his work had a 30 day warranty, which is reassuring. I also asked him a barrage of questions about the spigots and also some other things having to do with valves on my faucets (for some potential future work)....He was very transparent with me and took a few minutes to share with me a ton of useful information which I found very helpful. I am big on customer service, the little nuances are what does it for me, this company has employees that look you in the eye when they speak, they give you a firm handshake at the beginning and end of the job, and they follow through with everything they say they are going to do. Would recommend Tactical to anyone needing a plumber.

I've used them twice in the past few years. They installed a new sink in my downstairs bathroom and…read morejust last month I had them install a new faucet in my kitchen. Both times they were responsive and provided excellent service at a reasonable cost. I plan to use them for all my future plumbing needs.

Warren Plumbing handled the plumbing in our new construction home. We have had 5 leaks and Howard…read morehas taken his time getting out to repair them and even blatantly refusing to return the builder's calls and hanging up on him when we called from my personal phone so he wold even pick up. His work is shoddy and it's a miracle that he's still in business. DO NOT trust this business with your plumbing needs. They will not do a good job and then good luck getting them back to out to repair all the damages.

We had Zach replace our kitchen faucet and install a water softener. He did a great job! Quick…read moreservice, reasonably priced

Fixed a water leak in one of my copper pipes in Feb 2026. Claimed work was guaranteed. Starter…read moreleaking again in May 2026. Called, texted and called at least 4 times. Absolutely no response. I would not trust this man to do any plumbing for me again. Hire at your own risk. After hiring a different plumber this is what I found. See picture. Blue thing and yellow thing are towels he wrapped around the leaking pipes. He never fixed the leak only masked it so after the towels were saturated it started to show signs of leaking again.

Problem solved quickly . Brian had to order part. He called next day with part and able to finish…read morerepair.

I'm so happy with this company. They were on time, removed their shoes, gave outstanding service,…read morecleaned up their mess & billed me a fair price. I even called their office to compliment them.

I found Dillon to be honest, reliable, and reasonably priced. He answered all my questions and was…read moreeasy to work with on the remodel of the bathroom. Thank you