I used Merry Maids four times (November through February) for my 2,200 sq ft home. Each visit cost…read moreabout $250. The first two cleanings were handled by two cleaners who were there for approximately 1.5 hours. The last two visits had only one cleaner for about 1.5 hours. The price remained the same for all four visits. That inconsistency is ultimately why I discontinued service. If you're paying for a defined scope of work, then it should take as long as it takes to complete that scope. If you're paying for time, then the billing should reflect the amount of time provided. In this case, neither model applied. The price stayed fixed, but the labor hours were effectively cut in half during the last two visits. The results reflected that -- the house was noticeably less clean compared to the earlier appointments. To be clear, the cleaners themselves were always punctual, kind, and professional. I have no complaints about the individuals who came to my home. My concern is strictly about the value proposition and how the service is structured. A relative of mine works for a different Merry Maids franchise in Washington and mentioned that standard practice for a house my size where she works is two cleaners for 1.5 hours, or one cleaner for roughly 3 hours. That makes total sense to me. When I raised the question, I was told, "the time thing we don't look at too much," which didn't inspire confidence. Would I use Merry Maids again? Possibly for a one-time move-in or move-out clean. But for recurring service at this price point, the inconsistency made it difficult to justify continuing.

Tried 4x and discuss standards. 2/4 ok. Sent pictures, called, texts...no response about service…read more They only responded when I texted about leaving a tip. Dust on blinds, 2 dirty toilets, etc. I decided it is not worth me paying someone to still have this much stress of having it undone and trying to track them down to fix. This is the auburn location working in Federal way. Paid for biweekly kitchen, 2 bath, living room cleaning NS, non horder house.

The salesman who sold the cabinets is not with your business any more. He did not respond to my…read morecomplaint while he was there, then he said he was fired. I sold the house so it's not an issue.

I had precision custom cabinet design my kitchen remodel for me a number of years ago and they did…read morea pretty good job. I recently asked if they could do a small custom cabinet to go along with the same design as the kitchen remodel. I was told that would be no problem and after waiting for two weeks for a design I was then told my project was not big enough. I would recommend them if you are 100% sure you will never need any additional cabinets in the future.

We had an exceptional experience working with Gwen to fully furnish our new home in Mount Baker…read more From the start, she was incredibly thoughtful in her approach--incorporating art we had already collected and using our existing dining table as a centerpiece to ground the design. She built everything out from there in a way that felt cohesive, elevated, and still deeply personal to us. Her communication, efficiency, sourcing, and design aesthetic are truly outstanding. She handled a large, complex project with impressive speed and attention to detail, and the end result exceeded our expectations. What stands out most is how livable and enjoyable the space is. We've hosted many gatherings since moving in, and both we and our guests consistently appreciate the design. We've received countless compliments from friends and family, and it's genuinely a pleasure to experience her work every day. We wouldn't hesitate to work with Gwen again and are already looking forward to the opportunity!

In early 2021, I found myself moving from a 1 bedroom condo to 4 bedroom newly constructed home…read more Needless to say, the place was empty and the furniture that I did have was a poor fit with the design and style of my new house. I found Gwenn on an internet search. I interviewed a few other designers but hired Gwen after her receiving her detailed follow-up email from the initial visit. In that email she clearly articulated a vision for how my house should be furnished and accessorized. I was sold: "Based on what I gathered from you and your home, I imagine the design of your space would fall somewhere in the realm of warm contemporary, comfy, understated but a touch swanky, masculine, PNW natural / rustic. Neutral and subdued colors, varied natural textures, layered and homey, soulful. Furnished with timeless and quality elements that could work in future homes too." Gwen has executed on the vision perfectly all the while taking my feedback and taste into consideration. Gwen selected furniture, carpets, lighting, art, plants, and décor for my office, living room, bonus room, master bedroom, kitchen, outdoor patio, and hallways. She helped me accessorize my kitchen with all new cookware, knives, silverware, gadgets, etc. Saying that Gwen selected all of these items does not do justice to her work. The pieces selected were of the highest quality. Quality observable to the eye and to the touch. Most the pieces selected are themselves a work of art that give me joy just to look at daily. Some of the pieces were custom made to be the perfect fit for the space. Gwen found the craftspeople and helped design these custom pieces. Gwen was a consummate professional throughout the entire process. She did all the coordination of ordering and deliveries. Gwen found electricians to install the lighting and spent all day here making sure that a custom light fixture was installed. Her punctuality is something that I must comment on because when she told me that she would be at my house at a certain time I could set my watch to her arrival. I sincerely appreciated this punctuality because I believe it speaks volumes to how she cares about her clients and her craft. All of this work and sourcing was during COVID shutdowns when lead times on furniture exploded which made the project more difficult. All of the accounting and billing was online and easily accessible. In summary, Gwen designed the spaces in my home in a way that bring a smile to my face ever day. She did all of the work and minimized the amount of effort needed by me. I couldn't be happier with the result.

I have a flat roof with a Ipe wood deck and needed that cleaned as well as the underlying flat…read moreroof. Prompt communication on Yelp. Price was very reasonable for the amount of work that needed to be done. The team actually went above and beyond and actually cleaned an additional deck on the main floor that was not in the initial scope for the same price. Would highly recommend again!

Thanks Pedro for coming out again to clean our driveway, side walkways, and deck. You always do a…read morequick job and we appreciate your thoroughness. Will always call ProCleaning for our power washing needs.

We have been using Cristina's cleaning services for over six years, and we couldn't be happier…read more Cristina and her team are incredibly thorough and always leave our home spotless. What truly sets them apart is how well they've tailored their cleaning to meet our specific needs. The team is consistently on time, reliable, and efficient. Cristina, the owner, is excellent to work with--she's attentive, proactive, and always easy to reach if we need to make adjustments or have special requests. If you're looking for a cleaning service that genuinely cares about your home and goes above and beyond, I can't recommend Cristina and her team enough! Kate

They did a deep clean on my house and it looks great! We will definitely use them again!read more