In case you don't want to read the whole long review below, long story short: Vasile is fantastic…read more Dependable, communicative, fair and trustworthy. Highly recommend!
My LG washing machine started giving me an error code about an uneven load. I tried everything recommended in the manual and online but had no luck. I asked for repair quotes on Yelp to see if it was even worth trying to fix it or if I was going to need to just by a new machine.
I kept getting quotes for $150 or more just to come out to look at my washing machine. However, Vasile stood out because his quote was so much lower and reasonable. He provided his phone number in is Yelp message, so I gave him a call, and he said he could come out that same afternoon to look at it. He showed up exactly on time and as promised.
Initially, we both thought the issue might have something to do with the suspension rods. He looked over the washing machine and determined he didn't have the right parts (two parts needed replacing), so he'd need to get them and could come back the next day to finish the repair. He texted me the next morning, and then showed up again, exactly as promised.
As he started the repairs, he checked some other items and noticed I had a slow leak, which had caused damage to two additional parts inside the machine. One of those parts isn't made anymore (gotta love that planned obsolescence - my machine is not that old!) Vasile had to track down the part and have it shipped from New York. He kept in touch with me the whole time, letting me know when the part arrived and setting another appointment. For the third time (and mind you, none of this was in his control), Vasile showed up exactly when promised with all of the necessary parts and had my washing machine fixed in under 30 minutes.
He came to my house three times, tracked down the right parts, made sure everything was working properly, and stuck with me through the whole thing to see the job through! All of this and it cost me $200 for the entire thing (the initial consultation fee, parts, and labor). Granted, I was lucky that the parts I needed were pretty inexpensive and the repairs were quick, but as Vasile said, he only charges what things actually cost (he doesn't jack up his prices like so many other, bigger companies). As I'm finishing this review, my washing machine is running in the background, working perfectly. I cannot recommend Vasile enough!!