Rented a Tux for my son participatIng in upcoming wedding. We paid in full rather than just leaving…read morea deposit. Unfortunately, he is unable to attend the event, and we were hoping to get at least a partial refund. They refunded the entire amount without hesitation! Thanks Jos A Banks!

This is one of my husband's favorite places to shop. Our first time there the gentlemen were ry…read moreawesome with him. It was near closing but yet they stayed to take his measurements and make sure he was satisfied with his experience. While I forget the guy's name he was stepping in for the store manager. I give him a 5 star. My second experience was not as pleasant. The lady who helped me said she was the store manager. She was irritated with my questions. I needed her to look up my husband's sizes because I was there shopping for his birthday. Not one of those wife's who memorize their mans suit and dress shirt sizes. Anyways- I was trying to pull together 4 outfits that included pants, shirt, tie, sweater and socks. There was a sale happening and it wasn't clearly posted. I kept having to get clarification on which items were sale prices. She was not really interested in helping me. I was annoyed with her treatment considering I spent over $500 dollars.

This store has a really nice layout. The displays are really neat and organized. I also like how…read morethey have lots of color in their clothing. I do wish they had more casual tops because those were hard to find. I tried on a couple things and the fitting room as spacious with great lighting. The quality of their clothing is good. I have purchased from this location several times. I do wish they had more sales. It is a rare thing at this store. No one greeted blue but that is okay because I did not need assistance. The selection of jewelry was slim but they had a couple pieces I liked. They have a dedicated parking spot right in front if you have an order pickup. This is very helpful because this shopping center gets very crowded.

I've always been a huge fan of Banana Republic. I like their style and the quality. However, their…read moreprices are insane! They had tons of winter items. Nothing on sale. Nothing that screamed WOW, I have to have it. I'll keep visiting their outlet store.

Amazing experience from start to finish! We got both my fiance's suit and my dad's suit here, and…read moreeverything turned out perfect. The prices were very reasonable for the quality, and the whole process felt easy and stress free. Karla helped us throughout the entire process and was an absolute delight, so patient, knowledgeable, and genuinely caring. She made sure everything fit just right and that we felt confident with our choices. Highly recommend if you're looking for great service and quality suits!

Amazing service (Manny) I am not easy to fit and they found…read moresome great options for me and had them tailored while I waited . Perfect and at very reasonable prices . I will be taking my son there for his HS graduation suit .

Upscale women's clothing store with a beachy twist. The employee told me that the original store…read morewas a surf shop in Maryland. A black & white photo of the store in 1968 hung proudly above the cashier counter making it the perfect conversation piece. Sat near the fitting room in a Key West style enclave and waited for the wife to finish trying on a black faux leather jacket for $150.00 Noticed the different sun tan oils and lotions.

This store is very new to Pembroke Gardens. The ladies working there are so sweet and a real asset…read moreto the company. Love good customer service! I had been receiving e-mails from this company for a while, even though I never stepped foot in one of their stores. That is because...well....I receive e-mails from a LOT of companies. I sign up for e-mails, new product notifications, etc. So, that is on me. Anyway, this store is lovely. They have it set up really nice. The store is organized well. They have some fun jewelry and other accessories. The clothes are not exactly my style, but I still appreciate the high quality and the nice design of them. I could see myself buying some fashion jewelry for myself and for gifts in the future. I really enjoyed just browsing because the items are not crowded and for some reason, it relaxed me. I wish them success now and in the future.

big thanks to ethan best customer service ever. help us out great quick easy and reliableread more

It should be noted that I've used this location a good handful of times in the last 2 years, &…read moretoday's experience was by far the best so I figured it deserved the review. I've had interactions here with employees who didn't seem like they cared about my business whatsoever. While sometimes it's a headache to come here, Shawn made my recent visit the best I'd ever experienced; she was absolutely amazing! I came in earlier for a wedding party suit rental without an appointment because I was sized less than 3 weeks ago. I knew all I needed to do transfer the sizes to the new rental but wasn't sure how it'd go with the varying experiences I've had here. She was already with a customer but was super friendly as soon as I walked up, saying she'll get to me soon. Less than 10 mins after that she came to take my information. There weren't any issues with transferring my info & she was nothing but a pleasure to deal with. She also asked if the recent sizing fit me well & if I needed anything changed, which I appreciated. The one alteration I needed was already noted by the last employee so I was glad to hear that. She was super efficient & friendly which almost caught me by surprise (in the best way possible). As far as the store itself goes, it's solid. The employees seem to keep it organized & I've rarely seen a bunch of things out of place at once time. They have a good selection of inventory at all times, as well. Pricing is a bit high across all MW but they carry quality brands. There's also an ample amount of parking with specific spots up front reserved for MW customers which is always appreciated. The kind of customer service I experienced today is what will keep people coming through the doors. Now that the bar has been set, I hope to experience this with other employees going forward.

I have been coming to Pemboke Gardens since they first opened. They have a fabulous assortment of…read morestores and restaurants. They have some name brand retailers along with some lesser-known more boutique style stores. I really enjoy coming here on a Friday or Saturday night and listening to the music at Brimstone. The area is very walkable. Most drivers are courteous when you cross in front of them and they yield to you. In an Ideal World, I think Pembroke Gardens should have an automatic covering for when it is super hot or rainy. That is the downfall of this shopping mecca, several months of the year it is just not fun to come here because of the weather. Parking is another issue. I really wish they would build a parking garage because there is usually a problem finding a parking spot on the weekend. That just puts me and then annoyed state of mind when I'm going to a fun place. Definitely come to Pembroke Gardens when you want a fun and memorable they are night out.

Love walking around the retail shops and foodie places in Pembroke Gardens. Today it was cloudy so…read moreperfect temp to browse. Some of the businesses include Old Navy, Brio, Nike, Brass Tap, Ra Sushi, Container Store, Fuddruckers, Lime and Pink. Parking is an issue on the weekends but was wide open today.

A store full of urban street wear for men and women. The Jimmy Jazz corporation was recently…read morepurchased by Snipes. Big brands throughout including Jordan and Nike. The wall of lids behind the checkout counter was a nice touch. Several displays of Nike sneakers although not many 13+ wide availability.

Located in Pembroke Lakes Mall this little store is always fun to look through and they tend to…read morehave really good sales. They sell collectibles, toys, t-shirts, pajamas, purses, pop culture merchandise and everything in between. I had read somewhere that they're called a "fandom store" because they carry lots of items such as Disney, Anime, Marvel, SpongeBob and Star Wars merch. Most things are reasonably priced and comparable to other stores that sell the same kind of merch but their sales are the best time to shop because they do have great discounts. Every time I have been here the employees have always been super nice and willing to help you however they can. Also, in spite of the many items they offer, the place never looks messy or disorganized.

This place is one of my favorite mall staples so I have to visit every time I come. Going strong…read morefor as long as I can remember, it's one of those places you get a boost of serotonin as soon as you walk in. It's loaded with all things pop culture & whether it's current or old, if it's considered "'mainstream" then they'll probably have some sort of merchandise here. They carry clothes, Funkos, trading cards, Loungefly bags, pins, figures & so much more. Although it should be noted their products are typically cartoon, anime & Disney-themed, the store is filled wall to wall. They do a good job at keeping the sections relatively organized & certain brands close to one another. The store itself isn't big but they carry a ton of product. I've made many purchases in-store over the years I've been coming & I don't have a single complaint. In fact, I enjoy coming here because the employees are friendly & helpful. They acknowledge you when you enter & it feels as if they appreciate your business. I've also ordered online & had items shipped to this location for free. This option is usually quick & they have an online pick-up section by the register to make things easy. Prices can be hit or miss but they always seem to be running some sort of deal. Most of the stuff is averagely priced & good quality which is why I've been a fan for all these years. This is one of those stores that rope you in as you walk by & convince you that you need a new collectible every single time.

I liked the store, the setting in the shopping center and some of the sale items they had. The…read morestaff was busy folding clothes and talking amongst themselves when I was there, so not a great customer service experience. Still, there were some good deals to have and the colors of some of the shirts and t-shirts were really eye-popping. The brand caters mostly to college kids and young crowds, but I have been able to find sober patterns for me.

Bad customer service here. I wanted a dress and they couldn't sell me it bc they couldn't find it…read moreonline in the system.

Ross Store Complaint…read more As I'm at checkout at a register, I see my older elderly mother in-law patiently waiting for me. Now she had already payed and had a Ross bag of her own. This tall security guard wearing a SWAT team tactical uniform starts staring at her and starts to question what's in her bag. He immediately walks towards her and starts checking her bag and asking for her receipt to verify if she's purchased the items. She mentions to him, you've already saw me checking out at register. Even after he's finished checking her bag, he hasn't taken his eyes off of her and keeps starring at her, making her feel uncomfortable. My mother in-law asked him if there was something wrong. And as nice as she is, she's also asked him if he'd like a peace of gum because that's what she ended up grabbing from her purse because she likes to chew mint gum. My mother also asked him, if there was a problem because she felt uncomfortable. I was at the register about to walk out the door towards where they were and ask him if he sees anything suspicious, he just ignored me and just asks for my receipt. Now this guy just saw me at the register. By law you don't have to show receipt if you seriously don't want to. I did anyways and asked him why he's being so rude. He doesn't show any signs of hospitality, kindness, not even a smile and he demands your receipt at the door and he looks at you suspiciously, as though you've stolen something. As consumers we have our rights by law. It's called Shopkeepers Privilege Law. I was upset with this security guard and told him, I didn't have to show him anything because I've payed my product at register in full. My mother in-law is in her 80's and it upset me more, that the security guard hired by the store would actually insinuate suspicion of elderly woman committing fraud, because that's what Ross is implying and that's violating our rights. They've got everything they need for security, they've got camera's, face detection, live security guards and other floor attendants. I would have made a complaint but the people that have been hired, specially the mangers actually are more rude and have been known to rase their voices at customers. The next time I go in this store I will try documenting these recurring events on video and post it on YouTube and may even write the Ross corporate office and consult my lawyer. This shouldn't be happening and corporate chains need to stop treating customers like cattle. We pay for their goods, keeping them in business. It's not our fault if other people are steeling their inventory, they shouldn't be mistreating us because of it. It's not welcoming and it's not nice. If I'm walking into the store, I shouldn't be getting an eyeball or a hard stare instead of a warm welcome to Ross store.

This Ross is pretty ample with a great selection of clothes, shoes, purses, any nice things for…read moreyour house specially your kitchen. I was looking for a office chair but I couldn't find it. They had over six cash registers working and that was very nice. Plus they have security people working and I like that.