Great spot. Thoughtful kind owners that always take care of our dog-an 80 pound Labrador.read more

My dogs are both always so happy before and after their groom! You can tell they are treated with…read morekindness, respect, and love. They look amazing every time. Highly recommend!!

Nicole does a terrific job with Charlie and he always looks wonderful after visiting!read more

Please beware!! I will never step into this clinic AGAIN! I have been a long time client here and…read moretaking several animals through the years. BUT, the last 5-6 years have been questionable on the care my animals have received. Have even debated on finding another Veterinary Clinic AND NOW I WILL!. MY 6 MONTH OLD ENGLISH BULLDOG WILL HAVE PERMANENT EYE DAMAGE BECAUSE OF THE LACK OF CARE AND COMMUNICATION WE RECEIVED THERE. Long story short, I left messages on a failed surgery that was performed there and never received a follow up call until after I was at an emergency vet in Cornell fighting to try and save his eye. Thankfully they saved his eye after a 4 hour surgery but he will have permanent eye damage and sight loss at 6 MONTHS OLD. GOOD LUCK IF YOU DECIDE YO TAKE YOUR FUR BABIES TO THIS VET CLINIC.

I came here at the recommendation of a friend and fellow Yelper. She is from the area and had taken…read moreher dogs here for a dental extraction similar to what I was in need of. The reason I was looking for an alternative to my primary veterinarian was their intial quote was over $1,000.00 and although I love my pooch that is a lot out of my wallet. I was able to email them for the a quote and already received good news when they quoted less than my primary vet, scheduling and communication was easy enough as well all done through email and one final call the day before the appointment. They were able to get a rabies certificate from my vet without my intervention. The extraction took longer than I had expected. My pug could not eat after 8pm the night before and combined with the 2hr drive there we were both at wits end. Once dropped off he was left there for the whole day, when I called for a midday question he hadn't been taken in yet, when I called later for an estimated pickup time after spending a full day in downtown Penn Yan I was ready to go (!), he still wasnt back. In the end however he was ready to go home less the 15 teeth taken. They, the staff seemed a bit rushed by me however they close at 7pm, he was ready to go at 6:30pm and I live 2hrs from their office so after spending a full day in a small town and a two hour drive ahead of me I was ready to go too. Overall it was a good experience, he had the extraction on a Thurs and by Sat he was fully back to normal. A week later he acts like nothing happen. In the end I saved over $500 compared to our regular vet including the antibiotics and calcium supplements they sent us home with and they called a few days after to check in on him. My number one recommendation is to check around for prices before jumping into treatment for your vet. Who knows you may just end up in a small town discovering a few things.

So glad I moved my vetinary care over to Arc. DR CHAFFEE is…read morewonderful and my dogs, especially Cooper love her. Highly highly recommend. ​

I've been going to ARC with our pets for over 25 years. The reason for that is because Dr. Chafee…read moreand her associates are knowledgeable, professional and sincerely compassionate and personable folks. I've been to other providers for one reason or another prior to and after selecting ARC, and have never experienced the level of care they imbue. From the receptionist through the techs and the vets. If a member of your family is a dog, cat or horse, and you want excellent care and advice at a reasonable fee, I'd steer you to ARC over the others. You can elect the level of care you need for your pet and even fill prescriptions there, or at another pharmacy. Your questions and concerns are addressed pragmatically and sensitively. ARC is a no-nonsense place that won't play on your emotions, but will offer sensible support and perspective. I'm glad they are part of our community and part of our family's health care.

Such a great breeder and truly cares about her doggies. I wouldn't go anywhere else for a golden…read moreretriever pup.

We just got our second golden retriever puppy from Famn Damily Farm. We got our first a year and a…read morehalf ago. Both dogs are beautiful, incredibly healthy, and have been amazing additions to our family. And I really can't say enough good things about Famn Damily. I've been there twice now. With my family. In both cases we drove 240 miles to get there, just because we realized what a special place it is, and because we knew we didn't want to get our puppies from any place else. You set foot on the farm, and you see dogs that are truly living their best lives. They have so much space to run and play, they are so well cared for, and so loved, and so clearly happy!! And healthy. And the facilities that have been constructed for the dogs, that clearly took a great deal of time, money and effort to build, are very impressive. Melodie Hammond runs the farm. And she's amazing. I know that my future dogs will be golden retrievers, simply because I know I only want to get puppies from Melodie, from Famn Damily, and Golden retrievers are what she breeds. The last thing I said to Melodie when I left the farm yesterday was, "see you in another two years"

Because of poor communication, we as the customer had to pay the high end quote of a procedure…read more Every Veterinarian preaches spay or neuter your pets then charge an outrageous amount. Simone Yen and this office will never receive a recommendation or a request for service again. $300 for a blood work up and then another $883 for the procedure.This office took no responsibility and made us feel as if this was a lack of communication on our part. This office was notified that our dog was most probably pregnant and they waited a month to conduct the surgery so we could be charged more money. We were put on a wait list for the procedure and they never could fit us in. Knowing very well we were concerned she was already pregnant . I certainly hope this is not the case with everyone, but from my conversation with Simone she didn't care. If we could give them 0 stars we would!!!

A very bad business. They cancelled an appointment I had made months ahead, less than an hour…read morebefore the scheduled time. No notice, no nothing. My appointment was only for two shots, where's the money in that? This place is a bourgeois rip-off joint catering to the rich. Unless you just have money to burn, stay away. They care nothing about people and even less about dogs. The vet business is corrupt and rotten to the core..

Theresa & Doc are both incredibly kind people we're blessed to have offering vet care to the…read morecommunity. The place is Affordable AND Accessible! (We Love & appreciate the open hours) + Doc has a world class education, & he's practiced long enough to have seen everything. If they can't help you, they always know who can.

Excellent vet. I bring my two dogs here for any of their veterinary care. No appointments…read morenecessary, but I've found that afternoons (around 3pm) on Mondays, Wednesdays or Fridays are generally the best time to go. Of course, I'd also pay whatever I have to in order for my animals to receive the best care, but Dr. Orzack's prices are very, very reasonable. Definitely some of the best veterinary care in the area. Highly recommended.

Sassy Dog was recommended to me by a friend with 2 small long-haired dogs, and I've been taking my…read moretoy poodle there for about a year now for grooming. Sara Stickane -- the groomer/owner -- used to groom for a veterinarian in Ithaca and has opened her own place in Jacksonville (just south of Tburg) on Rt. 96. Sarah is a very pleasant person, has an excellent demeanor with animals, always does a nice job with my dog, and her prices are reasonable. I've been able to get appointments that were convenient for me, and Sarah is very good about returning calls for appointments left on her answering machine. We've been very happy with Sassy Dog Grooming and would highly recommend Sara's services to others!

I was very happy that girls actually wrote down what I wanted and when I picked her up her hair…read morelooked like what I asked for. The cut looked great, her fur was soft and silky. I have a very small dog and I was happy she didn't act traumatized afterward.