Very good job by Benjamin and his team. They pumped the septic tank and provided an inspection…read morereport at a reasonable price. Benjamin was friendly and knowledgeable, providing good pictures of their work and keeping me informed. Customer service was also very friendly and responsive. I highly recommend if you need septic work done!

Ben was outstanding at identifying and correcting a long-running issue we had with one of our tanks.read more

Very pricey for commercial service. They really laid into us as a small business that just started…read moreat this location. We should have used another company but the manager called these guys and they were super high. All in all they did the job and tattooed us a huge bill

Called to install a water shut off valve for my mother's new dishwasher. The came out within 2…read morehours to give an estimate. Kenny was very respectful, knowledgeable and explained the details of what and why we needed it and was not pushy about using their company. When asked if he could do the work while he was there, he went to the store to get a few parts and had the needed work done in no time. He even went out of his way to explain about possible other requirements that the installers may also ask about. Was extremely helpful with advise! We did not get other estimates to compare prices but the service was excellent and would definitely use him again!

Best plumbers ever! They came the same day, fixed an enormous issue, and had everything up and…read morerunning in just a couple of hours. I received a quote, photographs of the work done, Received a description of the plumber, who is coming and a little bit about them and their background. It was just pleasurable all the way around. I highly recommend!

Incompetent Den of Thieves. They charged $750 to clear a drain that clogged the very next day and…read morerefused to return without an additional exorbitant charge. This is their "business model": try to charge over $1000 to snake a drain (we "negotiated" down to $750), then video the results and use it to pitch a $5000 dollar excavation job (that would destroy shrubs, not replace them, dig a trench, swap out a segment of pipe), even if all of that is not necessary to solve the problem. Take a look at the picture in this review, captured from their own video. They left the jobsite having cleared barely 1" inch (if that) of the 4" diameter pipe. That tiny black hole in the center is what they cleared, and all that junk above are roots that encroached into the pipe. Justin Connor, the technician, used a spade head to clear the tiny area but instead of changing the snake head to use a sawtooth root-cutter and clear more of the pipe following the video, he simply used the video to pitch the $5,000 job described above. When we talked to Justin's boss, somebody named Herman (last name not disclosed), they were completely dismissive, emphasizing they have no warranty; not one, single day. Avoid these guys like the plague. They are dishonest, incompetent thieves. The company appears to be owned by somebody named Tom Miller (ref: Georgia Sec. of State). ------------------------------------------- Update in response to owner Miller: "Once you have roots we stop"? Wouldn't it be ethical to inform customers of this practice before you take their money? "No ones [sic] sewer is worth a finger". What does that mean? These drains are not cleared by hand. Electrical snakes, their attachments and hydro-jetting are used. "There are a ton of things that we could use to remove the roots but in this case it wouldn't be cost effective." For whom? For YOU because it wouldn't enable you to take even MORE money from customers? "faking outage [sic]"? Nothing fake about it, Mr. Miller. How would you feel if a (presumed) professional took $750 out of your pocket and his "solution" failed the next day? "Hope someone else is able to service you." Someone else WAS able to do the job - clearing the tube completely -- with no excavation or pipe replacement. I think you make my argument for me. Thank you.

Great company. He answered my text late at night. Came out the next day to pump out my full septic…read moretank. Very nice, professional and knowledgeable. The clean up was great! Ground was leveled out - hard to tell he was there.

So we called Jones for septic. He came out that day and located our septic. He came the next day to…read morepump it. In spite of all the complications which will not be disclosed, he stayed and finished even though it was 4 1/2 hours to finish! They are awesome and would refer them to anyone! They were very nice, professional and knowledgeable. They helped in any and every way. You can't get better

Trey did an amazing job with repairing my bathroom tub faucet. He completed the repairs in a timely…read moremanner.

Immediate service. $69 service fee to come out to look at the issue and then if there is work to be…read moredone it would then go to the service. The plumber that came out and took a look at our place was pretty good. Explained thoroughly with what we had and the typical issues. Overall, it's not bad looking working with liberty. I needed something done quickly and they helped out. I used Yelp to schedule my appointment and it was very convenient!

These guys are the best you never seem to have an emergency on a Monday at noon. Example we had…read morethe main line in our house clogged and needed it snaked out, it was around 1 in the afternoon on a Saturday real convenient............right. So I call Pike Plumbing and about 30 minutes later not only did Mr. Pike call us he has someone on the way. They're a family owned and operated business that has the best customer service, and pricing you'll ever find. They've done everything from emergency repairs, to putting in a sink or a toilet for us. The prices are so reasonable that when I think I want to do some plumbing work at my house I always remember Kenny and his crews and think to myself "self what are you thinking?" Then I call Pikes and they take care of us.

I had leak on a pipe going into my water heater and called Pike. They were able to send someone the…read moresame day. Chris came and diagnosed the problem and listened to my concerns. He got it fixed and the charge was very reasonable. I won't hesitate to call Pikes for my future plumbing needs. I was very happy with their service.

Our go to for our septic. Nothing but quality service at a…read moregreat price. Highly recommend these folks.

After having more problems with my septic system, I had Arnold Septic out again to repair the…read moredrainage. Again, they were completely transparent. Gave me prices upfront before they even came out. There was no hidden fees and they charged exactly what they quoted. They did awesome work and took their time to make it perfect. They are a family run business and I cannot say enough about their integrity. I highly recommend this company for their honesty, transparency and very competitive pricing.

We failed to get a quote on the pipe repair. When asking for a bill, they gave a flat rate of 400+…read moreand added a service charge on top of. Bill was over $500. Was here under hour an half!!

Could've been better if someone was responding to email, online data collector to arrange an…read moreappointment or a phone call. Not one attempt made to respond. The local business groups of affiliation are always addressing to "Do Business Locally"....but after 3 attempts to engage a replacement plumbing group for installation and maintenance for home and business...it's tough to do business locally if a local business ignores local companies or homeowners trying to engage them. However....Better Plumbing Services chose not to respond to any attempt. Not one response. I'm glad it wasn't an emergency. I'm glad it wasn't a call as a client to discuss further work....or warranty work for a new homeowner with a plumbing problem. However....things worked out as I found another licensed, family owned-operated and hands on plumbing service for my jobs because they were hungry not just for the work...but taking the work of my company away from their competition. I always give a fair assessment on YELP. This is about as fair as I can give a company that simply chose to ignore a call to do business. I won't try again. Dan Turner, Conyers, Ga Daniel Turner Builders Inc RLCO#002791 - Georgia #11-148 -CPBD / National Designing & Building Gracious Southern Living Since 1954.