Was looking for a mechanic to swap out my battery terminals as I was unable to do it myself at…read morehome. Let me just say that the A&R crew were all so incredibly helpful and kind. Being a woman it's always a toss up bringing my car in to a mechanic and bracing to be "talked down too" about what needs to be done. But not here! A&R respected me, understood that I already knew what I needed done and never tried to upsell me in anything. Their diagnostic check comes with photos showing you exactly what they find and they were so friendly going over everything with me on the phone and discussing what I should do in the future for tune ups without trying to push me into anything today. My battery terminals were replaced and my car was seen and repaired in about a 3 hour turn around! Pricing seems fair, repairs are never cheap and diagnostic prices are on par with dealerships. I feel like my money was well spent with a crew that cared! Will be my new go to mechanics in town for sure. Thank you!

The service was terrible. After having work done involving the throttle body of my engine, they…read moredamaged the area inside it. That cost me additional hundreds of dollars. Then after "fixing" that, I was almost completely unable to stop my car because it was trying to accelerate out of my control. They finally realized to disconnect the battery and then reconnect it. That worked. On another occasion I had a 30,000 mile service performed. My receipt did not show that. They were to include a pair of wiper blades with the 30,000 mile service but they did not give me those. The service writer conveniently forgot. This shop is absolutely terrible just like all auto Repair shops in Clarksville. Beware. Try another repair shop.

Aaron was absolutely amazing. What a wealth of knowledge and a great attitude. Highly highly…read morerecommend. We used Aaron for a pre purchase inspection. He came when he said he was and his diagnosis and analysis was thorough. He helped me feel at ease at buying a used car and worth every penny.

Service was requested but was told they were no longer accepting new clients which was unfortunate…read moredie to the positive reviews.

This is my first experience with an autocare facility. Friendly, very accommodating staff, complete…read morewith snacks/shuttle service. Very transparent inspection findings complete with pictures and easy to understand explanations. They allow you to make all the decisions and are very timely in their responses. I had a major evap leak detected and repaired. When I got home the check engine light came back on. I showed up unannounced and although they were busy, they started working on my van immediately with no additional cost. I very much appreciate the integrity and hard work of everyone I interacted with. You guys rock!

get ready to have your car take forever to be repaired and get ready to lay down several hundred…read moredollars to fix your minor issue. First you will get enrolled in their notification/text system with your appt there you will be greeted by folks on computers overly asking questions about your issue you will be given free coffee and popcorn but you'll pay for that later. Do not recommend.

Really grateful for their quick and efficient service for my vehicle. Had my car breakdown on me…read morewhile traveling cross country and they had my car up and running within a couple of days.

This place knows how to treat their military members! I go to them for any issues. Friendly staff…read moreand fast service. Best prices in town. You can't beat em here

I called in for a simple question about a vehicle and the man that answered was rude. Corrected…read moreeverything I said and was very short with me.

PREDATORY PRICING!!…read more Asked for a quote to do a spark plug insert. They called, and initially tried to sell a new or reman head, not recommending the FACTORY Ford fix. I personally did the repair on the cylinder necessary, but followed up with asking for a quote to fix the rest. Was quoted almost double the dealer fix, with stipulations that I provide the parts and sealants necessary. STAY AWAY!!! Half the phone call was telling me not to trust other people in the Clarksville area because they're incompetent. I think homie needs to look in the mirror if he thinks he can charge almost double without providing anything but labor. Got a quote from a different mobile mechanic in Clarksville (with good reviews) to do a preventative insert repair for the remaining 7 cylinders for less than the cost of one single cylinder from Free Agent. I rarely post a review, but felt it necessary to warn anyone considering this company. Would give zero stars if I could. Edit: to address this laughable attempt to save face, going to respond point by point. 1. dealerships absolutely guarantee their work. Part of the reason to consider the dealer instead of some idiot mobile mechanic. 2. Your pricing is predatory bc you spent almost 20 minutes on the phone call telling me not to trust anyone else. Someone scared of losing their only vehicle may fall for this trap, it's unethical and a terrible business tactic. 3. Yes you work in the elements like anyone else who CHOOSES to do so. You can't charge more for having to deal with weather. Let alone not bringing tools, parts, sealants, anything but your hands. I did the job outside in the weather perfectly fine, no one is giving me any accolades for doing so. 4. Mobile mechanics have always charged less, that's the draw to use you instead of dealers. 5. Suggesting / insisting on a new head may give more assurance that the repair is solid, but is not necessary without attempting an insert, as that is THE FACTORY FIX. If you are too incompetent to do the job, just admit that. 6. To call yourself the Ferrari of mobile mechanics with one yelp review (probably from a family member or friend) is the best joke I've heard all year.

Highly recommend. Very knowledgeable and thorough! Usually responds immediately and will come to…read moreyou if needed.

They were very response, provided quick work for my project, were professional and will use again!read more

From the owner: Jones On The Go – Family-owned, veteran-owned, and locally trusted. We fix it, we haul it, we move…read moreit—affordable, dependable, and right at your doorstep.