i've tried to support this locally owned pharmacy, but i give up. last week, i went to pick up a scrip that my dr's office faxed the day before. i was feeling very poorly. the young man at the counter seemed intent on making it as difficult a process as possible. first, he told me the script had not been sent. (note: the dr's office had a receipt....) i called the dr's office but he insisted that the dr had to call him directly; he refused to speak to her on my phone (ok, i get that....) or to call her himself. the dr did as instructed. twenty minutes (yes, count them) later, the pharmacist told me that did not have the rx in stock! on the verge of tears, i asked that she transfer the script to riteaid, and they ultimately agreed. the whole process took about 3o minutes and was a total waste of my time. i'll go straigt to the well stocked chain that actually receives and records faxes promptly next time.... read more
