This is an updated review, as Pawhootz was operating as "Animal America" on my previous review, and…read more(I think) was under different ownership or management.
I have a different dog now - a Maltese puppy named Maxwell - who is just over a year old. I started bringing him for Day Camp in the first quarter of 2024. He was very timid and unsure of what to do, but the excellent "camp counselors" at Pawhootz were so patient in doing their evaluations and making sure he felt safe and secure. Now, he acts like he owns the place! When I ask him if he wants to "go play," he goes berserk! And as soon as we pull into the driveway, chaos (the good kind) ensues. He has a little BFF that attends regularly, as well. When I pick him up at the end of the day, he is happily exhaunted.
I confess that I balked a bit at the price and having to pay all at once at the beginning of each month; however, Maxwell attends day camp three times per week - when I can't work from home and must be in Dallas all day, I have real peace of mind knowing that he is well taken care of. Also, I love peeking in on the Webcam to see him playing with his buddies - it's the best part of my day!
The management at Pawhootz is excellent - they are very responsive to questions and concerns, and they actually listen! You can tell that they have a heart for animals, and they treat them as if they were their own.
We have been learning about boarding during the holidays. I was confident that he was safe and well cared for during the holidays. And they are working with me to find ways to alleviate his anxiety - puppies get anxious sometimes when we're away for longer than they are used to!
We have not had a full groom here yet, but Maxwell got a luxurious bath and blueberry facial recently! They did a lovely job of brushing and cleaning him up - he was a happy peppy puppy when they brought him out to me.
In summary, I highly recommend Pawhootz as a reliable, safe, secure, and trustworthy place to board fur babies. Between the creative enrichment activities and the amazing employees, they are a fun place for a few hours or a few days.