1. Lucy Buencamino, MD

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Houston, TX

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Lucy Buencamino, MD

3.0 (1 review)
Closed • 8:00 am - 5:00 pm

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5 years ago

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Houston Northwest Primary Care

Houston Northwest Primary Care

3.0(2 reviews)
0.0 mi

I started going to Houston Northwest Primary Care when I moved to Houston to marry my husband. It…read morewas where all his family went for their medical needs, so I didn't feel the need to shop around. Hands down, the best doctor in the practice is NOEL M. HAN. Dr. Han has never made me feel like I'm a waste of his time and I never feel like he's rushing me out the door to make the next appointment. He answers all of my questions as thoroughly as possible and LISTENS to me when I voice concerns that I have. Absolutely some of the best medical care I've ever experienced and I have a lifetime of chronic conditions to choose from.

This Houston Northwest Primary care moved to 15655 Cypress Woods Medical Drive Ste 110 several…read moreyears ago.(across from Northgate cc) My doctor Halberdier, Stayton has since retired and Bradley Hough took his place 2 years ago. The staff has changed and the level of service has been steadily going from bad to worse. My recent appointment was scheduled at 330pm and I arrived at 3:10. My file must have been pushed back because I waited for over an hour and a half just to get to the room. Once in the room I waited another hour for Dr. Hough, The staff knew I was there for only a medicine check but let me wait all that time, when the actual visit was 10 minutes at most .I truly believe this was done intentionally ,,,because I was the last patient to leave, and the first to arrive for the 330p appointment time, and least amount of trouble. I do not reccommend going to Dr Hough unless you plan on staying in the office for two hours. Although he did appologise and is a nice person, I will not ever go to see him or his horrible staff again. Ps I have been a patient of record for over 35 years and have never in all that time been treated so badlly. Needless to say I will now be looking for a new physician and a more caring office staff It makes me very sad to be treated in the manner I was treated today..

Lucy Buencamino, MD - internalmed - Updated October 2026

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