I was unfamiliar with this area and hadn't realized this was such a bad neighborhood. The hotel is…read morefine, but the area is not safe. As soon as we arrived we hadn't even gotten out of the car yet and a panhandler approached. He stood beside my door and said, "Hey mama you wanna give me some money?" and then stood there so close that I couldn't even open my door. We found out there is a homeless camp next door, and it seems that approaching the hotel guests to ask for money is a regular occurrence. This hotel has been renovated and our queen room was very nice. It was small, but clean and the shower was clean. I wouldn't really recommend staying in this hotel due to panhandling in the parking lot. Hotel guests shouldn't have to dodge people asking for money just to get from their cars to the hotel entrance.

The stay was acceptable but, the day after I left, a $250 Misc. charge was added to the bill and…read moredebited from my bank. No one at IHG can explain the charge and say that I need to handle it with that specific hotel manager. I have tried for days to reach them, and I keep getting told that he operates 2 properties and will get with me when he can.

Gorgeous venue, the drapery is everything you have dream of. The owner Veronica gets your vision…read moreand turn it into realit.

We were greeted with friendly and fast service. Really love that it's pet friendly-- all of the…read moreservers loved on our pup. We had the pretzel as an appetizer. It was super fresh, and the beer cheese was hot and flavorful. We also had a smash burger. It was a little smaller than I expected, but fresh. My husband had the Chicago dog. Being from Chicago, he had high hopes. It was decent enough, but not his favorite. Kids meal was a lot of food for our little one, so we brought leftovers home. The biggest negative is they advertise being very kid friendly, but they don't have high chairs. Thankfully our stroller pulls up to a table fairly well, but if not, I likely wouldn't have stayed and ordered.

The staff were so kind and helpful. We arrived with a couple babies in our party and the staff were…read moreso kind to turn down the volume of the TV in our area. Food was delicious. We got hotdogs and pretzel buns.

In all of my years of living in Alabama, I have never been to this place. This past Easter my niece…read moreand nephew were in a fashion show. The space was a nice size, and I can see why there are a lot of events held at the Alcazar Shrine. Although the outside and parking lot needs some work, I do recommend checking out this space if you are in seeking a venue to hold your next event.

I was planning my daughter's Sweet 16 birthday party and working with Reign Events Space was…read moreabsolutely wonderful. She was patient, understanding (I do not have a creative bone in my body). Besides renting the space, I utilized Stacey to design and arrange the decor. It was beautiful and my daughter was so happy. The space was spacious and clean. I would highly recommend this location for any special occasion you may need. She will go beyond and above for her clients.

From the owner: Our business specializes in making your dreams come true! We offer event venue rental for intimate…read moreand milestone events. We also offer the following services event design, audio visual, and destination event management.

I am writing to formally lodge a major complaint regarding the absolute disaster that is the arcade…read morecenter at your Bowlero location in Montgomery, Alabama. The current state of this arcade is a complete joke, and the corporate policies protecting it feel downright corrupt. First and foremost, your games are wildly over priced, and for what? Half the time, the machines are malfunctioning, eating credits, or straight-up broken, yet you have zero quality control. To make matters worse, there is nobody competent managing the arcade center. When a game fails, finding an employee who actually knows how to fix the products or electronics is nearly impossible. The staff is poorly trained, and management completely lacks any standard of customer service. But the most predatory part of your business model is your outrageous, corrupted refund policy. When your broken machines rob a customer, your staff hides behind corporate policy to deny refunds. This is a massive slap in the face to two major groups of people: 1. Parents: Families come in expecting a quality experience, only to watch their money vanish into broken machines with absolutely zero compensation offered to the parents who are footing the bill. 2. Younger Teenagers: You are taking advantage of teens who do not make much money, who save up to have a good time, only to get ripped off by a faulty system and told "no refunds." It is completely unacceptable to take people's hard-earned money and offer zero accountability when your product fails. Frankly, the entire current arcade setup at the Montgomery location should be shut down and completely overhauled. If Bowlero Montgomery wants to save its reputation, the entire business model needs to be improved. You need an entirely new, functional reward system that actually treats customers fairly, alongside a complete overhaul of your refund policy to ensure people get their money back when games fail. Do not send me a generic, automated corporate response. This location needs immediate corporate intervention, better management, and a fair policy for the people of Montgomery.

Listen I love the staff here there are so nice and kind to all Alesha, kizzy, and Allison were the…read morebest of the best and they definitely deserve a raise this year and most definitely love the wings from yall