Huge shoutout and heartfelt thanks to Lavender Hill Farm Pet Resort for taking such incredible care…read moreof our sweet pup while we were on vacation! We loved getting the daily updates and adorable photos--it gave us so much peace of mind while we were away. It was so heartwarming to see Honey making new friends, playing with other dogs, and just truly enjoying herself. Thank you for treating her like part of your family and creating such a fun, safe, and social environment. We're so grateful for the love and attention you gave her! If anyone is looking for a trustworthy and caring place for their pup, we can't recommend Lavender Hill Farms enough!

Our dog, Sheeba did wonderful while being boarded here. We loved that we got a daily report on how…read moreshe was doing, which eased our minds while we were gone. The facility is very clean and you can tell that the animals are well taken care of. We would definitely recommend Lavender Hill to others.

This is an amazing place to take your dog, as my dog is my kid and I don't trust just anyone to…read moretake care of my dog. 5 star's all the way.

The staff is amazing! My dog is excited to see them and runs to greet them. That isn't his…read morenormal behavior so, that alone speaks volumes to me! I trust them and know that my big goofy Great Dane is in the best place possible when I need to go out of town. The gift of giving a pet owner peace of mind means everything. Thank you staff of Circle Star!

My doggie LOVES it there. He has no "friends" at home and attendants said he played with his…read morebuddies in the open yard until pooped out! He's happy when I leave him--no anxiety and runs to the door for the play area. They are the best! used any times and never smelled like other kennels--always clean.

My dog loves going here for daycare or boarding. The facility is top notch and the staff takes…read moregreat care of my dog. He always runs to the door when I drop him off, and falls asleep early that evening. They wear him out which is much needed since he's an energetic puppy!

My dog was severely injured at their day care. She broke her Femur. Emergency surgery was needed…read more I called and asked them to review video and see how this had happened. No video shows incident. They also claim no responsibility to injury and I'm left with a very hefty medical bill. Pet owners need to be aware that this place and possibly others will leave you with just a "Sorry that this happened"!response if your dog is injured. If I can give this place 5 negative stars I would. This is total negligence and irresponsibility on their part. I believe they care more about taking your Benjamin's than caring for your Bengie!

We took our Golden to The Groom Room and specifically told them to NOT shave him. I did want him…read moretrimmed up all over. I picked a level 5 but the owner talked me into a level 4 since it'll be easier to manage the shedding with. When I called and made the appointment, I told the lady I did not want him shaved or cut too short. When I arrived I told the lady 4 times that: 1. I've never had a dog groomed before so a professional recommendation would be appreciated. 2. Do not shave MY DOG!!! I want to keep him longer just trim all the wispy hairs up and give him an GOLDEN CUT. I kid you not... I picked him up and he is SHAVED!!! All but his tail was touched. I was at a loss of words. We called after I got home and now the owner is arguing with us and refuses to believe he really is that short. She also told me it was MY fault because I "pointed" at the board when the cut lengths. As a professional... would you advise if cuts were against what the customer asked for? Wouldn't you guide them in something that's new to them but THEIR PROFESSION?!? I will never return and will forever warn people about the incompetence running wild through this facility. His undercoat has been damaged. His hair texture has completely changed. His coat doesn't grown back in curly anyone (my favorite part and the whole reason I don't want him shaved). Our vet advised us, it won't ever grow back the same and will take at least two years to fix the damage they caused. This is your warning- do yourself a favor and STAY FAR AWAY!!!

They are the nicest people and very accommodating!! Also, the kennels are always very clean. We…read morelove having a place like this to leave our pets.

From the owner: "We Love our Pets! 4 P Pet Lodge is family owned and operated on our family farm. We strive to…read moreoffer a safe and happy place for your 4 legged loved ones to stay while you vacation or handle your busy day to day schedule. Built in 2022, our facility offered dog kennels with climate controlled indoor space plus outdoor access. Each pet gets lots of play time, nature walks, exercise and attention! We take pride in knowing you have trusted us with your pet and will take care of them as if they are our own. Located in Hawkins Texas, minutes from Lindale, Mineola, Holly Lake Ranch, Big Sandy, Tyler, Longivew and surrounding East Texas area. We look forward to meeting your fur babies!"

I adopted a cat, and the experience was very good. The cattery was very clean, the cats were…read morepretty happy, did not seemed stress, the people were helpful and were aware of each cat's personality and their strengths and what kind of person/home would be best for each cat. They provide a bag of cat treats and food to transition their diet with and the process was organized and easy. I left feeing very good about everything here and with a beautiful cat that needed a home.

I am not sure about and can't speak about anyone's reviews and experiences other than my own, but I…read morehad nothing less than a 5-star experience with these folks. I first saw a puppy they had for adoption listed on their website and fell in love. I called them and they told me to complete an application which I did. They did their vetting (no pun intended) and I drove me and my 2 pups to Tyler for a meet and greet with our potential adoptee. Once I arrived, I found a volunteer qho got me to another volunteer who brought our potential adoptee out to meet us. Me and my pups fell in love and we all agreed she was welcome into our family! Thanks Terry and team for a wonderful experience!

Great boarding experience for our new rescue dog, had feedback the whole time we were away, and…read morelearned about areas where we can train her. Thank you so much!

Great at trimming around paws and the nails, but otherwise they butcher dogs coats. Even when asked…read morenot to trim certain areas they take it upon themselves to be artistic, as if they are attempting to recreate a fluffy tiktok dog. Very upset with the results. This place definitely does not deserve a 4.4 rating. Y'all have been warned.

When you lose a pet and you leave the clinic still thinking of how very grateful you are for them…read moreand how they cared for your pet says A LOT. I am so grateful to your kindness, especially during this difficult visit. The tech CJ was amazing with my sweet boy on his last day with us.

Bring a lunch because you'll be waiting a looooong time. I tried using the online chat with Emily,…read morebut the response time was terrible. I got an email confirming a 4 PM appointment, and Emily, the same person from the phone and chat, told me to bring Manny a GSD in. At 4 PM, they took us to a room where we spoke to a tech, who said someone would be with us shortly. She came back to look at him and asked if we wanted an X-ray for $175 (still no vet yet) or a physical from the doctor. We chose the physical, and she said the doctor would be in soon. By 5:21, she returned to apologize, saying there's only one doctor for 10 rooms. Can you say greed? We turned around and left. The waiting room still had 10 people trying to get into one of those rooms. I don't care how many doctors or rooms you have; that's your problem. If they told me to be there at 1 AM, I'd be on time. I'd heard good things in the past, which is why I chose this place, but now that they're in the big new building, their service is going downhill. Word will get around, just like in other reviews I've seen. Terrible service!

Above and beyond! I took my dog there because my regular vet was closed. My guy was lethargic and…read morenot himself. Turns out he was running a fever and of course it was Friday. Dr Barlow gave him IV antibiotics and suggested I leave him hospitalized. On Saturday he was doing a bit better and Dr Barlow suggested he stay the weekend to continue treatment. But not in a cage at the office, but she TOOK HIM HOME so he would be more comfortable in a home environment and with her three dogs. Wow! That's dedication and compassion. I'm so glad they were open and available for my fur baby when I needed help.

I really did not want to leave this review; but if it can save others the awful experience I have…read morehad, I will. I brought my dog in for abnormally fast breathing. Dr Barlow stated it was from his teeth and didn't run test. I took that as great news. She sent me home with antibiotics and got him set up for a teeth cleaning. The antibiotics ran out before the teeth cleaning so I called in some more because I didn't want any infection to spread (if there was one) but.. why wouldn't she have done that? I was getting close to the scheduled teething cleaning, and I was still worried because my dog's breathing was STILL SO fast. I didn't want him to die from anesthesia, so I called and they told me to bring him in. I bring him in for pre surgical test (his levels are normal) and an xray where she said he my have bronchitis or the human equivalent of asthma, tested him for heart worms (negative). They l gave him a histamine based med before his teeth cleaning on Wednesday because that should help with the breathing. I take him and my other dog in (she was getting spayed, we will get more into that later) and I drop them off. She calls me and is NOW worried about his breathing, (what I originally came in for.) she asks me to send his X-rays to a specialist.. so of course I do. She comes back saying my dog has fibrosis in both lungs. At that point I black out and she says something about his trachea. I am physically, emotionally, and mentally drained at this point. In tears for days. My mom tells me to go get a second opinion, so I did. THEY SAW NONE OF THIS. So I am not only down $500 or so (they did refund me my visit fees) but back at square ONE of his issues. Nightmare, but at least my dog doesn't have a death sentence. Now to my sweet girl who went to get spayed. Everything seems to have gone well. She just let me know there may be some bumps at the ends of the incision and that would be normals. My dog wore a recovery suit constantly (except for washing and she had her cone on). She is still young and active so she did run around a bit. She seemed to be healing, but slowly and the two bumps at the end of the incision would not go away. I sent pics because I started to get worried. The incision itself looked fine (other than the bumps she said would be normal). I asked to have a post op follow up because it was directly from the spay.. the receptionist on the phone stated the vet said since it was three weeks out it wasn't related. Ya. Okay. All confidence is lost at this point. Decided I didn't not want to deal with them anymore; lack of accountability is wild. I go to the new vet I took my other dog to, and yes, it was infected internally. We got on some high dose antibiotics and she is fine. I am now going BACK to my new vet because the dissolving stitches are NOT resolving and the incision scar is lumpy. I will update from that appointment, but PLEASE save yourself the heartache, stress and money and go to another vet. They may be "affordable but it is not worth what seems to be cost savings. (I am now paying much more to get proper diagnosis and healing for my dogs.) The office manager was great, one of the receptionist was kind. The other seemed to hate her job, people, and pets. For Dr Barlow. Take responsibility for your work, admit when you cannot help. And listen to your patients rather than dismissing their VALID concerns. Veterinary medical center of Athens is not far, go there and save pet as well as your heart and wallet the pain.

It's straight up hustle mode here…read more This place is solely about profit and on top of that they do not respect your time! They tried to hit us with an 800$+ bill for shots and an ear treatment for yeast. It's definitely a wallet hustle place. They're definitely coming for every dime and they want you to for SURE come back for follow up visits that can ONLY be done here. (We live out of town) Straight up BS. And we had an appointment at 2 and didn't get seen until 3:20.

Amazing care, focus and staff. Not pushy on upsells, very informative. Went because I needed care…read moreon a Saturday and they were open. Will be moving all my pets here for all general care, and I live 45 mins away! That's how great they were.