Huge shoutout and heartfelt thanks to Lavender Hill Farm Pet Resort for taking such incredible care…read moreof our sweet pup while we were on vacation! We loved getting the daily updates and adorable photos--it gave us so much peace of mind while we were away. It was so heartwarming to see Honey making new friends, playing with other dogs, and just truly enjoying herself. Thank you for treating her like part of your family and creating such a fun, safe, and social environment. We're so grateful for the love and attention you gave her! If anyone is looking for a trustworthy and caring place for their pup, we can't recommend Lavender Hill Farms enough!

Our dog, Sheeba did wonderful while being boarded here. We loved that we got a daily report on how…read moreshe was doing, which eased our minds while we were gone. The facility is very clean and you can tell that the animals are well taken care of. We would definitely recommend Lavender Hill to others.

I've been taking my big baby here for a few months. She's got some anxiety and can be apprehensive…read moreof other dogs, but they have been absolutely wonderful working with her. They give me an honest update each time I pick her up, and the photos they post everyday are not only adorable, but give me peace of mind being able to see how she's doing in the moment. I never thought daycare or boarding would be an option for my girl, I'm so happy to have found a place like Circle Star. I recommend them to everyone I know!

This is an amazing place to take your dog, as my dog is my kid and I don't trust just anyone to…read moretake care of my dog. 5 star's all the way.

My doggie LOVES it there. He has no "friends" at home and attendants said he played with his…read morebuddies in the open yard until pooped out! He's happy when I leave him--no anxiety and runs to the door for the play area. They are the best! used any times and never smelled like other kennels--always clean.

My dog loves going here for daycare or boarding. The facility is top notch and the staff takes…read moregreat care of my dog. He always runs to the door when I drop him off, and falls asleep early that evening. They wear him out which is much needed since he's an energetic puppy!

My dog was severely injured at their day care. She broke her Femur. Emergency surgery was needed…read more I called and asked them to review video and see how this had happened. No video shows incident. They also claim no responsibility to injury and I'm left with a very hefty medical bill. Pet owners need to be aware that this place and possibly others will leave you with just a "Sorry that this happened"!response if your dog is injured. If I can give this place 5 negative stars I would. This is total negligence and irresponsibility on their part. I believe they care more about taking your Benjamin's than caring for your Bengie!

We took our Golden to The Groom Room and specifically told them to NOT shave him. I did want him…read moretrimmed up all over. I picked a level 5 but the owner talked me into a level 4 since it'll be easier to manage the shedding with. When I called and made the appointment, I told the lady I did not want him shaved or cut too short. When I arrived I told the lady 4 times that: 1. I've never had a dog groomed before so a professional recommendation would be appreciated. 2. Do not shave MY DOG!!! I want to keep him longer just trim all the wispy hairs up and give him an GOLDEN CUT. I kid you not... I picked him up and he is SHAVED!!! All but his tail was touched. I was at a loss of words. We called after I got home and now the owner is arguing with us and refuses to believe he really is that short. She also told me it was MY fault because I "pointed" at the board when the cut lengths. As a professional... would you advise if cuts were against what the customer asked for? Wouldn't you guide them in something that's new to them but THEIR PROFESSION?!? I will never return and will forever warn people about the incompetence running wild through this facility. His undercoat has been damaged. His hair texture has completely changed. His coat doesn't grown back in curly anyone (my favorite part and the whole reason I don't want him shaved). Our vet advised us, it won't ever grow back the same and will take at least two years to fix the damage they caused. This is your warning- do yourself a favor and STAY FAR AWAY!!!

They are the nicest people and very accommodating!! Also, the kennels are always very clean. We…read morelove having a place like this to leave our pets.

From the owner: "We Love our Pets! 4 P Pet Lodge is family owned and operated on our family farm. We strive to…read moreoffer a safe and happy place for your 4 legged loved ones to stay while you vacation or handle your busy day to day schedule. Built in 2022, our facility offered dog kennels with climate controlled indoor space plus outdoor access. Each pet gets lots of play time, nature walks, exercise and attention! We take pride in knowing you have trusted us with your pet and will take care of them as if they are our own. Located in Hawkins Texas, minutes from Lindale, Mineola, Holly Lake Ranch, Big Sandy, Tyler, Longivew and surrounding East Texas area. We look forward to meeting your fur babies!"

I adopted a cat, and the experience was very good. The cattery was very clean, the cats were…read morepretty happy, did not seemed stress, the people were helpful and were aware of each cat's personality and their strengths and what kind of person/home would be best for each cat. They provide a bag of cat treats and food to transition their diet with and the process was organized and easy. I left feeing very good about everything here and with a beautiful cat that needed a home.

I am not sure about and can't speak about anyone's reviews and experiences other than my own, but I…read morehad nothing less than a 5-star experience with these folks. I first saw a puppy they had for adoption listed on their website and fell in love. I called them and they told me to complete an application which I did. They did their vetting (no pun intended) and I drove me and my 2 pups to Tyler for a meet and greet with our potential adoptee. Once I arrived, I found a volunteer qho got me to another volunteer who brought our potential adoptee out to meet us. Me and my pups fell in love and we all agreed she was welcome into our family! Thanks Terry and team for a wonderful experience!

Great boarding experience for our new rescue dog, had feedback the whole time we were away, and…read morelearned about areas where we can train her. Thank you so much!

Great at trimming around paws and the nails, but otherwise they butcher dogs coats. Even when asked…read morenot to trim certain areas they take it upon themselves to be artistic, as if they are attempting to recreate a fluffy tiktok dog. Very upset with the results. This place definitely does not deserve a 4.4 rating. Y'all have been warned.

Bring a lunch because you'll be waiting a looooong time. I tried using the online chat with Emily,…read morebut the response time was terrible. I got an email confirming a 4 PM appointment, and Emily, the same person from the phone and chat, told me to bring Manny a GSD in. At 4 PM, they took us to a room where we spoke to a tech, who said someone would be with us shortly. She came back to look at him and asked if we wanted an X-ray for $175 (still no vet yet) or a physical from the doctor. We chose the physical, and she said the doctor would be in soon. By 5:21, she returned to apologize, saying there's only one doctor for 10 rooms. Can you say greed? We turned around and left. The waiting room still had 10 people trying to get into one of those rooms. I don't care how many doctors or rooms you have; that's your problem. If they told me to be there at 1 AM, I'd be on time. I'd heard good things in the past, which is why I chose this place, but now that they're in the big new building, their service is going downhill. Word will get around, just like in other reviews I've seen. Terrible service!

Brought my kitten in for a severe dog bite to the face at about 830 at night, they check him in and…read morekeep him overnight to monitor and stabilize. The dr wasnt sure how to proceed since his nasal bone was snapped off and looked like nasal tissue could be damaged so he'd probably need some kind of surgery. They give me a quote on how much itll be for overnight with 200 deposit and the rest is due tomorrow. A technician tells me theyll call around 8-9 for an update. Next morning comes and no call, I call at 950 for an update. Kitten is ok, eating and drinking and I will get a call later about the next step for his face. At 1120 im in town, swing by to pay for the overnight charge they said would be due today. Theres some confusion, i dont have to pay yet and shes quoting me a higher amount than they said the highest total would be last night. I talk to a technician and she shows me my kitten. They had gone ahead and removed the broken bone and she said the dr had just got in and would call me about what to do next. And I leave. I call again at 3 because no word from anyone. The receptionist says the dr just got in and she'll call me later. My boyfriend then calls them for answers. And about 30 minutes after he called them, they tell me to come pick up the kitten. I get up there, they charge me what they said they would last night, a technician visits me about the meds they gave him and explains they had tacked down part his nose skin and to bring him in for an update visit. After that long of having him, they send him home like this. I showed my mom and she told me he should be taken to the vet. Yes he should, just not this one.

Our sweet baby girl Annie here for annual visit; she's 18.4 lbs. We rescued her from because of…read moresomeone dumping her in 2024. Athens Animal Clinic has been a godsent in more ways than one! They were so precious and sweet when Bogie & Boss, our other dogs, to be put down. Their prices are reasonable, and they are also a great facility to put your fur babies into daycare or for boarding. Our sweet baby girl Annie here for annual visit; she's 18.4 lbs. We rescued her from because of someone dumping her in 2024. Athens Animal Clinic has been a godsent in more ways than one! They were so precious and sweet when Bogie & Boss, our other dogs, to be put down. Their prices are reasonable, and they are also a great facility to put your fur babies into daycare or for boarding.

Above and beyond! I took my dog there because my regular vet was closed. My guy was lethargic and…read morenot himself. Turns out he was running a fever and of course it was Friday. Dr Barlow gave him IV antibiotics and suggested I leave him hospitalized. On Saturday he was doing a bit better and Dr Barlow suggested he stay the weekend to continue treatment. But not in a cage at the office, but she TOOK HIM HOME so he would be more comfortable in a home environment and with her three dogs. Wow! That's dedication and compassion. I'm so glad they were open and available for my fur baby when I needed help.

It's straight up hustle mode here…read more This place is solely about profit and on top of that they do not respect your time! They tried to hit us with an 800$+ bill for shots and an ear treatment for yeast. It's definitely a wallet hustle place. They're definitely coming for every dime and they want you to for SURE come back for follow up visits that can ONLY be done here. (We live out of town) Straight up BS. And we had an appointment at 2 and didn't get seen until 3:20.

Amazing care, focus and staff. Not pushy on upsells, very informative. Went because I needed care…read moreon a Saturday and they were open. Will be moving all my pets here for all general care, and I live 45 mins away! That's how great they were.