The veterinary and admin staff at Chino Hills Animal Hospital and Pet Resort are fantastic. My dog…read morewas boarding at the Resort when the caretakers noticed that a lump beneath her chin, which had been drained by another vet prior to her boarding, had recurred. The transition to the Animal Hospital side was seamless, and the communication provided by the vet team while we were traveling was excellent. I always feel comfortable leaving my fur babies with Chino Hills.

We were recommended by friends and family to take our new puppy Beary (mini Golden doodle) here for…read morehis vaccinations and health checks and we were very happy with the services we received. The Vets and staff have always been courteous and professional, and although they recommend various items, they do not pressure you to go with any specific treatments/products. You just have to be able to say no and not feel bad about it, they won't make you feel bad about saying no either, at least not in my experience. Facility is clean and they always understood our apprehension about not being able to set the pup down until all of his vaccinations were complete, and ensured us they had the room and area cleaned before we could set him down, which was a huge relief. Our puppy always seemed to be excited to see their technicians and vets, so to me, that's a good sign. We have not yet had the chance to check out the pet hotel/resort as our pup is not neutered yet, which is one of the requirements, so that's still TBD.

I am so grateful for Aki and her home. I feel so relieved to leave my pup in a comfortable homey…read morespace, as opposed to a cold kennel building. He is anxiously attached with major separation anxiety and I can see he is relaxed and comfortable staying with her and her pups. She also offers extra services (walks/hikes) and provides daily pictures. Thank you Aki, appreciate you!

Great walker! Can't wait to see her again. Going to sign up my other dog. She did great with Deejae.read more

I had to board my cane corso since I was going of if state. I wish I knew about this place sooner!…read moreI've been boarding my dog at a near by pet hospital and it was almost $20 more a night! It was a really easy drop off her and her food and then return before 1pm to pick her up. You do have to make sure your dog is up to date on vaccinations, which they also administer at a lower price than most pet hospitals. I'll definitely be back her again! Thank you Chinos Caring Kennel!

I boarded my Pomeranian here from April 2-6 while I was out of town. Overall, my dog seemed happy…read morewhen I picked him up around 11:30 AM and had minimal signs of anxiety, which I really appreciated. One downside was that the facility was closed on Easter Sunday. I wish there had been an option to pick him up that day when I returned from my trip. During pickup, my experience at the front desk wasn't great. The staff member was speaking very loudly the entire time (possibly due to the barking in the background), but it came across as dismissive. There wasn't much eye contact or friendliness, which made the interaction feel impersonal. I also would have appreciated a quick update or report on how my dog did during his stay, as that would have added peace of mind. Overall, my dog seemed well cared for, but the customer service and communication could definitely be improved.

Had my Lab Retriever (at the time was a year old) back in June of 2025. They tour you around the…read moreresort initially, allow you to see the spaces where your dog will sleep and fun areas your dog can participate in. The person that helped me initially was so kind and answered all of my questions - no judgment. It can be scary leaving your pet at a resort for the first time. My vet hospital recommended this place - as their dogs stay here. We were out of state for a few days and they posted our girl on Instagram, and man the joy in her face! It was great to see her while we were away. She was a happy girl here, and a happy girl back at home. Been meaning to make a review to thank the lovely people here for taking such great care of her. Also a plus - the price for the space and even swimming and grooming was super reasonable. In this economy, this did not hurt my wallet. Would 100/10 recommend this place to anyone.

My dogs love socializing with others at day camp and I love that HPR has outdoor spaces for dogs to…read moreplay and get sunshine!

Was visiting from the Bay Area for NYE and needed a place to board my pup as I'd be out and about…read morevisiting friends and relatives. Spoke with Leah who was so friendly and professional to set everything up. We decided to do a complimentary practice run with my doodle for a half day. He LOVED it and came back so pumped (and tired) from all the new friends he made. The PSS team made sure to send photo updates of Otis while in their care. We then had him do an overnight stay on NYE and picked him up in the morning. Can't wait for my pup to visit the IE again, knowing he has a safe place to visit. Thank you PSS.

I've been coming to PSS for a few years now. They're my go-to when I'm on vacation. The staff is…read morefriendly and I like that they send me photos of my dogs when they're staying there

I have been coming here for quite a while. Gotten to know the owner and the employees. I can say…read morethat they are very helpful and cooperative and very patient and all different situations that could rise. I would highly recommend them.

They do such a professional job on my Berner Duke He goes in for a bath and tidy and looks…read morestunning afterwards.

It used to be $15 for each family with one vehicle. I guess she must be hard up for money because…read moreshe charged me for both adults now it's $30 if you have more than one adult in the car to benefit themselves when they need extra money.

Such a fun spot for the pups to play! Lots of open space and room to run. Make sure to choose your…read moreown spot and give room for others there!

I recently went on vacation and had an extremely difficult time finding boarding for my XL American…read moreBully. Riverwalk would not accept his breed regardless of temperament. Another facility in Norco, Animal Care Services, said his DTAPP booster needed to be in his system for at least two weeks. Unfortunately, I was only one week away from leaving, and they would not make an exception. When I first called Smart Parke, the staff member I spoke with was very kind and reassuring. She told me I could bring my dog in for a private evaluation and mentioned that he already had an appointment scheduled. Unfortunately, it later turned out that the evaluation had not been booked correctly, which initially added stress to an already overwhelming situation. Despite this, Brooklyn completely stepped in and saved the day. She accommodated me without hesitation, handled everything professionally, and ensured my dog was evaluated properly. He passed with flying colors. From the moment I met Brooklyn, I knew my beloved pup was in good hands. She is clearly confident and comfortable with large dogs and genuinely enjoys her job. She is also wonderful with people. As a worried fur mom, Brooklyn completely put me at ease, calmed my nerves, and gave me confidence that my dog was safe and cared for. The fecal test came back with no issues, and her communication and organization were excellent. When I dropped my pup off, Brooklyn unfortunately wasn't there, and I worked with Brooke instead. Brooke was kind and responsive via email, which I appreciated. However, she did not seem as confident handling large dogs. She did not provide a collar long enough for my dog's neck and asked me to put it on myself. When I asked how long each of his three daily one-on-one sessions would be and what they entail -something I felt was important given the $150 per night charge--she was unsure and gave me an answer but initially made no effort to find out or confirm the answer. After I insisted, she called out to a manager who was sitting nearby with her door open, to which the manager gave a different response - the manager did not come speak with me until the very end and barely addressed me. Lastly , Brook said I would get a report card daily and when I didn't get one for the first day I emailed the store to which Brooklyn clarified the report cards are for regular boarding and didn't come with private. Despite this I ended up getting one each day which put our whole family at ease. While Brooke was polite and responsive, she appeared somewhat intimidated by my dog and lacked some key knowledge. That said, she did follow up promptly and answered emails, which I am grateful for. Overall, I give Smart Parke a 10/10 specifically for Brooklyn and the system she runs. She is exceptional with dogs and people alike, and her professionalism, confidence, and willingness to accommodate made all the difference in what could have been a very stressful experience.

We've been bringing our high energy adolescent puppy here for several months and he absolutely…read moreloves it. It's been the perfect outlet for all his excess energy, but also a great way to socialize him. I love the cameras and it gives me peace of mind to be able to check in on him. I can tell he always has fun. The facility is always clean and well maintained. I look forward to many more years of bringing my pup to play with friends at Smart Parke.

It was our first time here and couldn't be happier. They…read morewere fast and my fur baby looks great Will definitely be returning. Thank you Shawn for taking great care of her.

Well, all as expected very good service!! I moved from this area but if I ever return, I will…read moredefinitely take my doggie back!!

First time using Barkhaus and all I can say it that I had a great experience with them. Z and the…read moreteam took care of my cat for 9 days and did an excellent job. I really appreciated the regular updates. they kept me informed with messages and photos, which gave me peace of mind while I was away. Not only was my cat well cared for and happy, but I also came home to a clean and well maintained house. It's like no one even stepped foot in our house. It's clear they are both responsible and attentive. I would definitely recommend them to anyone looking for a reliable and caring pet sitter, and I would happily book them again in the future. :) Thank you very much, Barkhaus!!!

it was hard to convince my husband to use a service for our dog. But Zenia quickly showed she was…read moreperfect. She is dependable, but also flexible. She adjusts to the needs of the dog. Our dog likes a routine and Zenia was able to read her wishes. She closely watches and picks up on clues. Zenia also followed instructions without judgment. Everyday we had videos and pictures while we were gone, reassuring us that Zenia understood what our dog needed and that our dog was happy. She worked well with our anxious big dog and her nervous parents.