I would not recommend this place. The food was tasted very plain. The sauce was pretty much food coloring. Please do not eat here. I wasted my time and money here but will never eat here again. read more

This place was horrible. I am in town for work so I decided to give it a try in spite of the reviews. Won't be back. Ordered hot and sour soup which was neither hot or sour, shrimp with broccoli in garlic sauce, no garlic no heat. The shrimp were over cooked and had a weird breading which made the whole thing mushy. And a first for me, broccoli was over cooked. I ordered crab Rangoon (which were a dollar a piece) although tasted good had very little filling. Finally I ordered a salmon roll and of course there was just a small amount of salmon. Needles to say I will not be going back. Still hungry though. read more

Lucky House - a tray of sushi and a container of chips - Chinese Near Me - Norwich, Connecticut

I work with a hotel and we order a few times a month from Lucky House but moreso the team recommends to guests and I see the delivery guy here all the time. Today we placed $100 order to celebrate the team. Our VP requested a king roll and queen roll (#16 and #17). It's their numbers on their menu. But the person taking the order did not understand the numbers so we said King Roll and Queen Roll. What we received was horrible some onion roll and skin roll suppose to be salmon and tuna rolls. When I called back to inform them of the error the girl was so rude. What should hae happened replacements sent with the correct items from the referrals they get from the team. But instead, she yelled and screamed. There are other Chinese choices in the area and trust me out of guests' town will not know of Lucky House due to how poorly they handled this situation. Word of mouth advertising! read more

So we happened to be in the plaza this restaurant was in for other reasons and thought we'd try it out. We ordered a variety of food from appetizers, soup, entrees and sushi. Everything came out perfectly cooked, hot and with great flavor. The staff was kind and proficient. I typically look at reviews prior to going to restaurants and I'm glad I didn't this time. I will definitely visit this location again. read more

Don't waste your money and avoid at all costs. Teriyaki beef in a box was too chewy to swallow and had no teriyaki flavor. All the beefs on stick were fat. No meat, just fat. The spicy chicken had a spongy texture that came from no part of a chicken I've ever known. I can only guess but they probably buy the absolute cheapest animal food grade ingredients out there. Scratch that...I wouldn't feed this to a stray cat. read more

I love this place. The workers are nice, the food is good, they make one of the best crunchy spicy crab/salmon rolls I've ever had and is the resturant that got me into sushi! The walk-in is cute, quick, and has nice service. The take out is relatively quick, especially if you call in. However, the delivery is horrendous which is why it's only 4/5. In example, yesterday I ordered like 6/7 rolls and it took an hour and a half to get it! I live maybe 5-10 minutes away. Other than that, 10/10. read more

We came here for lunch and were glad we did - very good! We had the spicy tangy chicken and beef lo mein. The chicken was great -- very flavorful, good amount of chicken and veggies in a nice sauce. Not too spicy but had a little kick. The lo mein was exactly what we wanted - very long noodles, nice texture and flavor. Service from greeting to paying was very friendly and helpful. We'd recommend and go back! read more

See all

Sorry, but the quality of food isn't what it used to be. It seems like they don't change their cooking oil often enough. They also appear to have sold leftover instead of fresh on occasions. read more

I have ordered from here before, maybe a year ago and probably will never again. I ordered 3 items, my go to's, pork fried rice, chicken fingers and boneless spareribs. Ribs were good, tasty! Chicken fingers I assumed were called that because the chicken resembles fingers. They were nuggets, ball shaped. Both those 2 items though were packed in like a small sandwich size foam container, small sizes. The pork fried rice had 5 small specs of pork, very little veggies 98% brown rice, plenty packed in the traditional container for over 35.00 including 5+ tip/ delivery. Not ordering there again... maybe a bit before I try Chinese take out again! read more

I've had lucky house several times over the years since they had opened. But tonight, was by far some of the worse Chinese food I've ever had. I had several friends over and we decided to get Chinese. The service was perfectly fine for take out. But the general tso's, crab rangoon, and chicken fingers had a sour tangy taste to them that isn't normal. I had a few bites and couldn't continue and ended up throwing it away. I assume it was something with their cooking Oil. As I write this review the taste still lingers. I would not recommend to friends in the future and I will not be returning. read more

if i could rate this place NO STARS i would, the food is disgusting the rice was hard the lo mein was soggy and cold and tased like it had chemicals in it our shrimp mei fun was slimmy and the shrimp tasted old and rubbery food was so bad my dog wouldnt even eat it when i called to tell them how bad the food was and asked for a refund they went off on me yelling and swearing it scared my kids. i will never buy from her again read more

Awful. Shrimp fried rice was overcooked and mush. Even the shrimp was mushy. Sushi was awful. Rice was mushy and it tasted off. Needless to say I ate only 2 bites of sushi before I ended my meal. $25 bucks down the toilet. read more

I ordered pork lo mein, salmon sashimi, spicy tuna roll, California roll, and steamed dumplings. Pork lo mein....good don't get me wrong. But it could use more flavor and way more pork. Skimpy on the pork. The sushi and sashimi also good. It was the steamed dumplings that screwed this all up. Fucking. Disgusting. Dry dry dry dry. Too much dough. All I could taste was dry ass ball of dough. Needless to say I was disappointed. read more

Got food poisoning. Do not eat from this place!! I ordered the sesame chicken, boneless spare ribs combo, some sushi rolls, and crab Rangoon. My boyfriend and I ordered on Sunday night and didn't feel good in the morning on Monday but didn't equate it to the food. Tuesday I had my leftovers for lunch and continued to have stomach issues. Not happy. read more

Very nice place in Norwich. I haven't been feeling well, so I've actually dined there 3 times this week. Excellent hot and sour soup. Great prices, and they don't charge for hot tea. Great vegetarian option. Warm, nice ambiance and very quick service. Definitely recommend it! read more

There were three of us, and we ordered our favorites that we get from any Chinese restaurant. None of the items that we ordered was anything to write home about. The chicken egg foo young was seemed watery, and the gravy that came with it was awful. I also got the eel avocado sushi and it was the first time that got bones in the eel. Also ordered the house fried rice, orange flavored beef, all which was just 'OK', not much flavor. All the items came out lukewarm at best, it may have tasted better if it was hot. The only item that tasted half was decent was the boneless pork spare ribs appetizer. Oh, and the vegetable tempura was again just OK, and the portion was very small for the price. One thing that was disappointing is that it was the first Chinese restaurant we have gone to that does NOT sell alcoholic drinks, ONLY BEER AND WINE. The only good service we got is when the food came out. No one came to clear the table of empty dishes so the table got very crowed and we had to start stacking empty dishes ourselves to make room on the table. I'm going to look for something better, I would suggest any one reading this do the same. read more

Stopped after class for dinner. I got three sushi rolls and seaweed salad. The whole order smelled like low tide. The shrimp tempura roll was falling apart and had the stump tail stuck to the ends as garnish. The avacodo in two rolls was browning. The seaweed salad was slimey and foul smelling. I know good sushi. I love it and am pretty adventurous with new tastes. This was foul. I ate a few pieces and fed the rest to the garbage disposal. I really hope I do not spend the rest of the evening in the bathroom read more

I ordered two servings of general tsuos chicken, two servings of pork fried rice, and two egg rolls for me and my girlfriend. Absolutely disgusting, the rice came in a carton that had at a least 3 inch high grease pool. The chicken tasted fishy and made me vomit. Lot's of people say they think its the frying oil that makes things fishy, and they're correct. They use the same frying oil for hours before changing it, with different foods too. Delivery took a whopping 50 minutes (I'm about 3 miles away). The only good thing about this was the driver being nice. NEVER ordering from here again, ill stick to king hwas or china garden. read more

Quality has gone way down, service is... an after thought. Very disappointing. We will rethink coming here in the future.

Definitely the worst Chinese food I have had in ages. I got delivery and last time someone gave me food this bad I actually returned it to get my money back. The genius packaging the order thought it smatter to put the soupy tofu (which normally is put in a tall plastic quart container) in a tin tray and then to put it precariously on top of my friend's chicken wings. Not surprisingly the entire bag and order arrived covered in oily sauce. That doesn't even get to the actually food quality which to put it nicely, my dog would not even eat. Ma-po-tofu (or schezuan style) is about as basic as it comes, tofu and some bits of vegetable like peas and carrots. This place can't even seem to do that and instead the dish was pretty much an oil puddle. I threw at least half of it away after forcing myself to try to eat what I had spent good money on. read more

If you want fresh and delicious Chinese Food, this is the place to go. The best I have had.

Average at best. The food is edible but I wouldn't consider it good by any stretch of the word. The food came out quickly and the service was great. I got a spicy crunchy tuna roll and a California roll. The California roll tasted strangely fishy. My boyfriend got the general tsos chicken and hated it. read more

We have eaten takeout here quite a few times. The sushi is decent, and prices are good. Why 2 stars you ask? Well, I have been here enough to know they are slow at getting your order together. If they tell you 15 minutes, give them 30. I go to pick my order up today, after calling in at 7. I walk into the restaurant at 7:25 expecting a wait. When I tell them my order, the girl behind the counter gets visibly worried. She says nothing to me continuing to ruffle through papers. She runs to the sushi bar and starts putting orders together, she doesn't come back. Okay...so I take a seat. And wait. And wait. Not one employee even acknowledged A. They screwed up and forgot to make my order, and B. Just apologized for a delay! Instead, when I said something to the young man behind the counter about why its been so long (45 mins now) he IGNORES me! Now I know this guy speaks English, he is answering the phones! Now I'm heated. My girlfriend who was sitting in the car cones in, and tells me to just leave without the food. We never even paid yet. As we get in the car to leave, they flag me down saying its ready! Well, now its 8pm, its been a long day so I sucked it up and went back in. I go in, and the girl says she will give me 10% off. Still no apology! I give her the card and as I wait for that I pull out the crab rangoons which are ice cold, and another employee snottily says to me "We are really busy!" I look around and there are 3 other people in the whole place! All I wanted was some actual apology. I understand mistakes happen. If it were explained to me what was wrong, I would be more than understanding. I see customers all day long, all week. Trust me, I never want to be THAT guy, making a scene. Don't try and turn your screwup around on me saying you have been busy, when clearly disorganization was the cause. Never going back. read more

This place is delicious. We did not have the Chinese food but went for the sushi. The rolls were fresh and fabulous. The waiter was attentive, helpful and polite. We ordered a half carafe of wine and he filled it to the brim. Then when we were just finishing up, he gave us some complimentary fruit for desert. We decided we wanted to try the green tea ice cream and it did not disappoint. We have no complaints, we left completely satisfied! read more

I usually order sushi from Mazhu, but Lucky House was closer so I decided to order from there tonight. Their sushi is cheap and most of the time not what you ordered. I ordered a rainbow roll which is supposed to come with white tuna, salmon, yellowtail, and regular tuna BUT instead I got a weird combination of shrimp, imitation crab, seaweed, and a little bit of white tuna. Absolutely horrible, the fish doesn't taste fresh at all. I have dined in at this restaurant before and the food took forever to come out even though only me and my friend were in there. Their soda comes out in a can.. So no refills. The portions are smaller than you would usually get at any Chinese/Japanese restaurant. I would skip this place in favor of the other restaurants Norwich has to offer. read more

Lucky House - My "Rainbow Roll" which is not supposed to have shrimp and imitation crab. - Chinese Near Me - Norwich, Connecticut

So I decided to order from here because they have delivery sushi. So after a 2 hour way for delivery of my food half of the food was missing. So I call to complain and they say they are going to send out the food. 45 minutes later it shows up. No discount, no attempt to make up for an almost 3 hour wait for food. This is how you lose a customer. read more

Me and my fiancée eat here often. Prices are great, food is consistent and timely. Can't think of a complaint!

This place should get negative stars. Do not order from here. This is the second time my coworkers and I have ordered from this place and both times the orders have been completely wrong. My order was undercooked, half the order was missing, there was a huge chunk of plastic in the rice... The owners are incompetent morons who don't know how to run a business. What made the experience worse was when the delivery driver came back and refused to give us our money back until WE FISHED ALL THE FOOD OUT OF THE TRASH THAT WE THREW OUT. Stay away from this place. They are rude, incompetent and the order is always wrong read more

Always consistent with the quality of food ! It's really hard to find a good White meat General Tso's Chicken around here and this place does a great job ! The boneless spare ribs are also amazing ! read more

Great service! Always super fresh sushi!! You can get it to go and it never takes too long, plus they will deliver! Best sushi I have had since moving to CT!! Their Lava roll and Godzilla rolls rule!! We also love the cruchy spicy crab, Honada and Kamikazi!! And there is another one that has mango and mango sauce on it...so GREAT!!!:) read more

Got take out on a Sunday night. Steamed dumpling dough is really thick. General Tso chicken was good. The crab wontons are the best I've had in the area. I'm from Boston and I haven't found a decent Chinese food place in Connecticut in 5 years. read more

Excellent cuisine, cooked perfectly, had shrimp chow mein,boneless ribs and pork fried rice..very reasonably priced and portions large! Best I've had in Eastern CT. read more

Ok food- can't say I've ever had boneless ribs with actual bone pieces in it!! Teriyaki steak was fatty and chewy. Take out service NOT friendly- I asked for extra duck sauce and the server seemed unpleased. read more

We eat there often. Freshest most delicious sushi in Norwich. They are always friendly and the food is terrific! Best crab Rangoon in CT. Their lava roll is a favorite at out house as is the Tokyo roll and spicy crunch crab! Now I'm hungry!!! read more

I've eaten here a few times (take out). I get the orange chicken meal every time. It taste great everytime. I believe the meal is right around 9$. I've yet to try any competitor in the area such as (king wah) just because I haven't had a reason to look anywhere else and it's conveniently located. read more

Boyfriend and I got food delivered tonight... And I thought you couldn't mess up Chinese food. We only live a few minutes away and didn't really want to go out yet the delivery took 45 minutes. While they told us it would indeed be 45 minutes, I've just never waited that long for Chinese food. I got chicken with veggies, he got chicken with broccoli. We also got won ton soup and crab rangoon. Soup and crabbies were good. Our food wasn't totally packaged... The corners of the trays weren't pressed down at all which caused some spillage. It was also drenched in soy sauce and over cooked which took out a lot of flavor. Is it edible? Yes. Is It good? Meh. read more

Lucky House - Crazy amount of soy sauce :/ - Chinese Near Me - Norwich, Connecticut

Ordered. Line, took 90 minutes for delivery and the food was like warm, fried rice was brown rice with frozen peas thrown in. Once the driver got here his statement was well we were busy. read more

Good sushi.Very small environment but friendly staff. Be prepared to wait even though you ordered ahead. This is a very busy spot.

Food was horrible. Ordered Boneless spare Ribs that were dry and tasted like they've been sitting out all day. Also ordered Egg Drop Soup which tasted like wine, had to throw out. Overall very disappointed. Last time I will go there! read more

Fair... Not overly impressed... Their food is fair at best and their service leaves a lot to be desired. I am always leery when I see a restaurant advertise as both a "Chinese restaurant" and a "Japanese Restaurant. Chinese food and Japanese sushi are not even remotely related and require two totally different styles of cooking. This restaurant offers both Chinese menu items and Japanese sushi, and after trying both, I was not overly impressed. On my first visit I ordered a Chinese lunch special, Hunan shrimp, and it was okay. It wasn't horrible, but wasn't great either. On my recent visit I ordered sushi an had it delivered to my house. It took two hours for my food to arrive, when I was promised 30 minutes. I would have preferred honestly. Why lie? The rock shrimp avocado sushi roll was excellent. But, my eel sushi roll was fair. I also ordered three shrimp ebi nigiri and three eel nigiri (the rice on the bottom with the eel on the top). The shrimp nigiri was okay, although the tails were left on and were dirty looking. Next, the eel was half raw and half cooked. I couldn't eat it. Eel is suppose to be served cooked, not raw and you could get sick from eating raw eel. Needless-to-say, the eel was a definite miss. Final verdict, in a pinch I may call to order delivery again, as it's the only sushi delivery around and I love sushi, but I will be careful what I order and I will definitely never order eel again. However, in fairness to them, the rock shrimp avocado roll was a definite hit and I would definitely order that again. That was the one saving grace of my meal and my experience. I will not be ordering Chinese from them, but they are okay for simple sushi rolls. Expect a wait, but their prices are reasonable and they deliver, which is a definite plus. Final point, the inside of the restaurant is classy, well decorated, and super clean and tidy. That's another plus. read more